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0.0 - 5.0 years

1 - 4 Lacs

Ahmedabad

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Role & responsibilities : We are hiring for One of the premuim process @ Indore/Bhopal/Ahmedabad Process: Customer Service Executive - Voice & Non Voice Process (International & Domestic Customer Operation) Technical & Non Technical Support Good communication skill in English Handling customer inquiries, complaints and request over the phone calls. Providing first-call resolution to customers. Willingness to work in a 24/7 environment (including night shifts) Previous experience in customer service is a plus. Must possess basic computer skills. Preferred candidate profile : Any 12th pass/10+3 Years Diploma/Graduate Fresher Perks and benefits for Indore: 16k to 27k CTC + Incentive (Depends upon business requirement) Perks and benefits for Bhopal Salary: 15605 Cost to Company+Incentive (Starting from 3500 to 5000 rs monthly)+Cab Facility+ After probation of 6 months, employee is eligible for FREE FLIGHT TICKETS (Excluding Taxes). Perks and benefits for Ahmedabad 26k to 38k CTC + Incentive (Depends upon business requirement) Reach out for more information; 8238738800 diganta.acharya@talentacquaintance.com

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0.0 - 5.0 years

1 - 4 Lacs

Ahmedabad

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Role & responsibilities : We are hiring for One of the premuim process @ Indore/Bhopal/Ahmedabad Process: Customer Service Executive - Voice & Non Voice Process (International & Domestic Customer Operation) Technical & Non Technical Support Good communication skill in English Handling customer inquiries, complaints and request over the phone calls. Providing first-call resolution to customers. Willingness to work in a 24/7 environment (including night shifts) Previous experience in customer service is a plus. Must possess basic computer skills. Preferred candidate profile : Any 12th pass/10+3 Years Diploma/Graduate Fresher Perks and benefits for Indore: 16k to 27k CTC + Incentive (Depends upon business requirement) Perks and benefits for Bhopal Salary: 15605 Cost to Company+Incentive (Starting from 3500 to 5000 rs monthly)+Cab Facility+ After probation of 6 months, employee is eligible for FREE FLIGHT TICKETS (Excluding Taxes). Perks and benefits for Ahmedabad 26k to 38k CTC + Incentive (Depends upon business requirement) Reach out for more information; 8238738800 diganta.acharya@talentacquaintance.com

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0.0 - 5.0 years

1 - 4 Lacs

Ahmedabad

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Role & responsibilities : We are hiring for One of the premuim process @ Indore/Bhopal/Ahmedabad Process: Customer Service Executive - Voice & Non Voice Process (International & Domestic Customer Operation) Technical & Non Technical Support Good communication skill in English Handling customer inquiries, complaints and request over the phone calls. Providing first-call resolution to customers. Willingness to work in a 24/7 environment (including night shifts) Previous experience in customer service is a plus. Must possess basic computer skills. Preferred candidate profile : Any 12th pass/10+3 Years Diploma/Graduate Fresher Perks and benefits for Indore: 16k to 27k CTC + Incentive (Depends upon business requirement) Perks and benefits for Bhopal Salary: 15605 Cost to Company+Incentive (Starting from 3500 to 5000 rs monthly)+Cab Facility+ After probation of 6 months, employee is eligible for FREE FLIGHT TICKETS (Excluding Taxes). Perks and benefits for Ahmedabad 26k to 38k CTC + Incentive (Depends upon business requirement) Reach out for more information; HR Sofia - 7628850206

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0.0 - 5.0 years

1 - 1 Lacs

Pimpri-Chinchwad, Pune

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Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including weekends and holidays Basic computer literacy for data entry purposes. High school diploma or equivalent required; graduation preferred. Profile - Bpo Process Voice / TVS & Bajaj Process Fresher Experience work from office immediate joiner Salary : 12,200 in hand + Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Alisha :- 8698879613

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

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Handle inbound/outbound customer calls in an international voice process. Provide excellent customer service and resolve queries. Meet daily and monthly performance targets. Required Candidate profile Graduate fresher or undergraduate with at least 6 months of BPO experience. Excellent communication skills (English).

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Process - Bank Of India Inbound Process/Customer Service -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 22 K CTC -ROI - HR and Ops only Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-HSC / Graduates can apply -Freshers can apply -Hindi communication / Average english -Salary 13k to 15k +incentives -Pick and drop from Thane station to office -Location Thane kasarvadavli Required Candidate profile HSC is mandate Job location- kasarvadavali thane west. Interested candidates can share their CVs on WhatsApp on the number below:- Interested can reach out on Vaibhavlakshmi:- 9607488168

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0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

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Qualification : HSC or Any graduate / Under graduate Work From Office Location - Airoli And Kasar Thane Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,000 in-hand to 20,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Vaibhavlakshmi:- 9607488168

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1.0 - 3.0 years

3 - 5 Lacs

Pune

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Customer Support - (International Voice) Experience- 1-3 Yrs Must have exp in Insurance/claims domain, international voice CTC- Up to 5 LPA US Shift, WFO Cab Facility Immediate Joiners only Contact : 7742324144 9116324602

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0.0 - 2.0 years

2 - 3 Lacs

Jaipur

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Post: Customer Happiness Consultant Open Positions:- 10 Experience: Freshers & experienced both can apply Salary: 2.8 LPA – 3.4 LPA Including 5% Variable+Attendance Bonus of 3,000 Rs. Working Days: 6 Days/Week, Rotational Week-Offs, Rotational Shifts Required Candidate profile Role. • Handle inbound and outbound calls related to insurance products, services, and claims. * Provide accurate information about policy details, premium payments, coverage, and benefits.

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0.0 - 5.0 years

2 - 6 Lacs

Pune

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Greetings, for the candidates who are the residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having of International Voice/ Chat Experience. Profile - Senior Executive Job location - Pune - Magarpatta / Viman Nagar / HINJEWADI Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS FRESHERS ALSO ELIGIBLE NEED MINIMUM 6 MONTHS OF EXPERIENCE International Voice/ Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 3.10LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Blended Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5.5 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 6.25 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Schedule your interview kindly call or drop your resume on the given numbers HR Reba- 9628373764 HR Vanshika 9628373762 HR DIVYA 9821182650 HR Areesha 9628373763 HR SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

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0.0 - 5.0 years

1 - 3 Lacs

Gurugram

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MEGA HIRING | CUSTOMER SERVICE | VOICE & CHAT PROCESS | INTERNATIONAL & DOMESIC PROCESS | We're Hiring Customer Support Roles in Gomtinagar (Lucknow) Looking to build your career in customer support? Join a leading organization hiring for both domestic and international voice/chat processes. Eligibility Criteria: Undergraduates or graduates with good communication skills. Age should be between 18 to 35 years. Must be comfortable with rotational shifts and weekly offs. Long leaves will not be allowed in the first 3 months. 5 days working per week. 3-month paid training with a certification round. Roles and Responsibilities: Handle customer queries and concerns via voice or chat support. Understand customer needs and provide timely, accurate resolutions. Maintain a positive, empathetic, and professional attitude with customers at all times. Follow communication procedures, guidelines, and company policies. Escalate unresolved issues to the appropriate internal teams. Ensure customer satisfaction and maintain service quality standards. Log and document interactions accurately in the CRM system. Available Roles & Salary (CTC): Domestic Process: 1.8 LPA to 2.04 LPA (including performance-linked incentives). International Chat Support: Up to 3.12 LPA (including performance-linked incentives). International Voice Support: Up to 3.36 LPA (including performance-linked incentives). Other Benefits: 2000/ Performance Based Incentives Interview Type: Walk-in interview How to Apply: To schedule your interview, please WhatsApp your resume to 9696714723 (Homa) . If the call is not answered, kindly drop a message mentioning the role youre applying for. #CustomerSupportJobs #ChatSupport #VoiceProcess #HiringNow #LucknowJobs #WalkInInterview #BPOJobs #ApplyNow #CareerOpportunity

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4.0 - 9.0 years

4 - 9 Lacs

Hyderabad

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BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

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1.0 - 4.0 years

2 - 4 Lacs

Mumbai, Pune

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Actively sourcing new sales opportunities through social media and other portals, Emails, and Cold Calling. Developing in-depth knowledge of our offerings, product features and benefits. Organizing virtual meetings to set up meetings with prospects and clients. Advise customers on suitable product & service selection based on their needs and specifications. Sales funnel planning & maintenance duly cataloged in the CRM. Creating a sales pipeline to reflect the relative placement of sales prospects in the purchasing process accurately. Following up on sales inquiries that are made by potential customers through website chats, emails, inbound calls, and similar modes. Data research and ability to utilize the data for generating Business Prospects. Coordinating with management, team and sharing the reports on time. Develop a strong pipeline of business using various methods of business development. Qualifying the customer requirement. Setting up face-to-face meetings between potential customers and Outside Sales Representatives. Effective verbal and written communications skills including presentation skills. Ability to work collaboratively with employees within the sales function and across functions including Marketing, Sales Operations, System Engineering, and Services Delivery. Experience building trusted relationships with the right stakeholders at customer end. An aptitude for understanding how technology products and solutions solve business problems as well as the competitive landscape. Proficiency in all Microsoft office applications and customer relationship management (CRM) software. Proven sales experience. Strong analytical and problem-solving skills. Excellent negotiation and consultative sales skills. Exceptional customer service skills. A leader and is passionate about making things happen, collaborating well with diverse groups of people. Likes to bring creativity & innovation at work. Track record of exceeding assigned sales quotas in contiguous, multiple years. Location: Pune, Mumbai

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Fresher can apply Salary:- 13,000 In hand + Incentives Good communication skills Min qualification- HSC Language: Marathi & Hindi Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

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0.0 - 2.0 years

1 - 2 Lacs

Mumbai, Thane, Navi Mumbai

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•Good comms required •Shift timing:- 9:30am - 6:30pm •Fresher & Exp both can apply •Need immediate joiner. Language required:- Tamil 10 Telugu 10 Malayalam 10 Gujrati 10 Punjabi 10 Bengali 10 Kannada 10 Required Candidate profile - Salary:- Upto15000 In hand - Qualification:- Min HSC Fixed Sunday week off - To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Fresher can apply Salary:- 14,500 Inhand Good communication skills Min qualification- HSC Language: Marathi & Hindi Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

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1.0 - 4.0 years

2 - 4 Lacs

Chennai

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Role Description: Welcoming customers and educating them on the product and the EMI. Educate the customer on the consequences of non-payment Educating and convincing the customer for ECS & NACH ACCEPTANCE if not done Giving customers detailed account directions. Attributes we are looking for A graduate with minimum 6 months experience in tele calling inbound or outbound with fluency in English and Tamil would be an added advantage. Computer literate.

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1.0 - 3.0 years

3 - 7 Lacs

Bengaluru

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Youll be responsible for owning the full sales cycle and driving revenue for Nucleis white-label SaaS marketplace ? a platform that helps startups and SMBs get discounts on AWS, Azure, GCP, and 50+ other SaaS tools Your focus will be on converting high-quality inbound leads quickly and consistently Youll manage everything from discovery to deal closure ? and be directly responsible for revenue growth We move fast, stay lean, and prefer people who dont wait for instructions This role is for Nucleis SaaS Marketplace product ? you can explore it at https://bizdeals gonuclei com to better understand our offering and business model What Youll Do! Own and run sales cycles end-to-end ? from intro call to closure Close customers ? chase leads till they say ?yes? or ?no ? No is a good answer Track performance ? keep deals and notes up to date in our CRM Account management Less than 10% of total work Who You Are Strong communication skills ? we mean it, not just English You know how to hold a conversation and keep it engaging Proactive ? dont wait for instructions, figure things out Analytical ? can break down problems and share insights Goal-oriented ? not shy of aggressive targets Experience 13 years in B2B SaaS or startup sales preferred What Youll Get Entrepreneurial Skillset: Gain firsthand experience in how successful B2B SaaS businesses operate, setting you up with valuable knowledge for starting your own venture in the future Career Growth Pathways: Clear progression opportunities into Enterprise Sales roles that typically require years of experience but are accessible earlier in your career at Nuclei Global Business Exposure: Work with clients across India, the Middle East, Africa, and Southeast Asia, gaining international business perspective rare for professionals early in their career Show more Show less

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0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

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•Good comms required •Shift timing: 9:30am - 6:30pm •Fresher & Exp both can apply •Need immediate joiner. Language required:- Tamil 10 Telgue 10 Malayalam 10 Gujrati 10 Punjabi 10 Bengali 10 Required Candidate profile - Salary: 12k to 23In Hand - Qualification: Min HSC Fixed Sunday week off - To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618 Perks and benefits High Incentives and growth opportunities.

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0.0 - 4.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-Process:- Insurance Sales Process (office work) -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-17,000 To 18,000 + incentives -Shift timing:- 9:30am-6:30pm -Good communication skills - LOCATION:- GHANSOLI NAVI MUMBAI Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Ashwni:- +91 99236 56681 Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Avarage comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Join Indias Largest BPO Recruitment Company – JobShop! We are hiring for Top MNC Call Centers in Bengaluru across multiple locations and processes. If you want a great career opportunity with excellent salary and incentives, connect with us today! Contact Shagufta Now: 6360065103 | 9964080000 Visit: jobshop.ai to explore more openings Openings & Salary Details 1. International Voice & Non-Voice Process Location: Whitefield Freshers: Up to 24,000 Take Home Experienced: Up to 38,000 Take Home 2. UK & US Banking Process Location: Manyata Tech Park Experienced: Up to 40,000 CTC + 8,000 Incentives 3. E-commerce Customer Support Locations: Bellandur & Electronic City Eligibility: 10th Std, PUC & Graduates (Freshers & Experienced) Salary: Up to 28,000 Take Home + Incentives 4. Technical Support Process Locations: Baghmane Tech Park & Whitefield Freshers: 3.3 Lakh Fixed + 2.7 Lakh Variable Experienced: 5.3 Lakh Fixed + 2.7 Lakh Variable Why Choose JobShop? Work with world’s leading companies Competitive salaries with unlimited incentives Opportunity to grow your career in top tech hubs of Bengaluru Don’t wait! Call Shagufta today to secure your interview: 6360065103 | 9964080000

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

Remote

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Fresher Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Job Openings in Bangalore Apply Now! Greetings from JobShop , India’s biggest BPO hiring company. We are looking for candidates for these jobs: 1. Domestic Tech Support (Voice) Whitefield, Bengaluru 5 days work per week 2-way cab facility Salary up to 30,000 per month Need 1 year experience Languages: English and Hindi 2. International Technical Support (Non-Voice) Whitefield, Bengaluru Shift: US shift (night) 5 days work per week 2-way cab facility Salary up to 26,000 per month Need 1 year experience 3. International Customer Support (Non-Voice) Manyata Tech Park, Bengaluru Shift: US shift (night) 5 days work per week 1-way cab facility Salary up to 26,000 per month Need 1 year experience We have more than 200 jobs available. Book your interview now! Call Gowtham: 7406026000 and 9964080000

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Exploring Inbound Jobs in India

The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies in various industries that actively hire for inbound roles.

Average Salary Range

The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.

Related Skills

In addition to strong communication skills, inbound professionals are often expected to have skills such as:

  • Problem-solving abilities
  • Customer relationship management
  • Sales and negotiation skills
  • Knowledge of CRM software
  • Multitasking capabilities

Interview Questions

Here are 25 interview questions for inbound roles, categorized by difficulty level:

  • Basic
  • What is your understanding of inbound customer service?
  • How do you handle customer complaints?
  • Can you explain the importance of good communication skills in inbound roles?

  • Medium

  • How do you prioritize incoming customer inquiries?
  • Share an experience where you successfully upsold a product to a customer.
  • How do you ensure customer satisfaction in a high-volume inbound call center?

  • Advanced

  • Describe a time when you had to de-escalate a challenging customer situation.
  • How do you stay updated on industry trends to better assist customers?
  • Share a strategy you implemented to improve the efficiency of inbound processes in your previous role.

Prepare well for these questions to showcase your skills and experience effectively during the interview process.

Closing Remark

Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!

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