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0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Naukri logo

Process:- Health Insurance, Motar Insurance Sales Process Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 13.5 in hand 15.5 gross + unlimited incentives Salary:- Salary 13.5 in hand 15.5 gross + unlimited incentives Job Location:- Vashi And Malad Qualification:- Min HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pratiksha :- 9822963480

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1.0 - 6.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Naukri logo

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9901777673 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 5.0 years

4 - 7 Lacs

Hyderabad

Work from Office

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 5.0 years

4 - 5 Lacs

Pune

Work from Office

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606553812 / 6364833816 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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4.0 - 9.0 years

4 - 8 Lacs

Mumbai, Thane, Mumbai (All Areas)

Work from Office

Naukri logo

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

Work from Office

Naukri logo

Location :- New Viva College Virar West Department :- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Shifts Timing : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 13,000 in-hand to 18,000 in-hand plus incentives. What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

Work from Office

Naukri logo

Process:- ICICI NPS (Retirement Plan) Candidate with good communication skills is required, Freshers or Min 6 months of BPO Experience is required, Graduate & HSC Candidates can apply. Salary:- 15000 to 25,000 Inhand(Depend on interview) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Naukri logo

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Mayuresh :- 9822643973

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Naukri logo

* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 (Call and What's app) Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Naukri logo

Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

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0.0 - 4.0 years

1 - 2 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Naukri logo

Hiring For Aditya Birla Voice Process Outbound Voice process Salary:- upto 18k Need Avg english Shift timing:- 9:30am-6:30pm Rotational off Required Candidate profile Candidate should be willing to work from office Job Location: Majiwada, Thane - 400607 Schedule your interview: Call or WhatsApp your CV to HR Mahek at 7559401618

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0.0 - 2.0 years

2 - 4 Lacs

Gurugram

Work from Office

Naukri logo

Urgent Requirements For Graduate Freshers & Experienced Candidates Share Updated Resume Over Whatsapp At : 9560442606 Salary Range : 18K CTC to 35.5K CTC + Incentives *Immediate Joinee required* Mode Of Interview : -Walkin for Domestic Process -Online For International Process International | Domestic - Customer Support | Technical | Non- Technical International Voice Process Rotational Shifts | Day Shifts Location: Gurugram Role & responsibilities : -Resolve Customers Queries Over Voice Call Preferred candidate profile : -Graduate With Fluent Communication Skills In English -Candidate Should Be Comfortable With Rotational Shifts -5 Days To 6 Days Of Working Depending On The Process Perks and benefits : -Both Side Cabs Or Shuttle Facility -Lucrative Incentives Based On Performance -Great Work Environment : Exposure & Learning Of Corporate -Professional Career Development

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Naukri logo

Hiring for Customer Support Executives - Domestic Process Work from office Location: Marathahalli, Bengaluru Details : Shift: 9 Hours, Day Language: Must speak good Hindi Salary: 22-24k Inhand (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Aiswarya: 7972173667 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **

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0.0 - 5.0 years

3 - 7 Lacs

Pune, Bengaluru

Work from Office

Naukri logo

Hiring for International Voice Process – Customer Support Work from Office – Pune/Bangalore Freshers & 1+ Yr Exp Welcome 24/7 Rotational US Shifts CTC: 4–7 LPA + Perks Immediate Joiners / 30 Days Notice If Interested then Contact- Aman ( 8306474104)

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0.0 - 4.0 years

1 - 4 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Naukri logo

Role & responsibilities: - Salary:- 12,000 To 18,000 Inhand + Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934

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0.0 - 5.0 years

1 - 6 Lacs

Bengaluru

Work from Office

Naukri logo

**"Join the Best of Bangalores BPO Sector Apply with JobShop!"** - At JobShop, we believe in opening doors to great careers. Thats why were connecting candidates to multiple call center roles in Bangalore’s top BPOs. Freshers can start strong with our entry-level roles, and experienced candidates can find roles that offer great pay and a clear path to advancement. - Apply with us today, and let JobShop help you land the perfect call center job with ease! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Neha on -797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Neha on -797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Neha on -797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Neha on -797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Neha on -797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Naukri logo

**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Naukri logo

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rushikesh :- 9822961821

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0.0 - 1.0 years

0 - 2 Lacs

Kolkata, West Bengal, India

On-site

Foundit logo

Role & responsibilities Responsible for Customer's Issue premium English Domestic mode will be voice Meeting the basic scores & compliance Maintain the basic work hygiene Should be polite & Co-operatable Should be comfortable with 24*7 Shift Preferred candidate profile 100% Fluency required in English Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement Should not have request for leave in 1st 3 months Candidate should keep their patience Candidates with minimum qualification of 10+2 with an excellent English communication skill KYC, Education, Address Prof required Perks and benefits 1 rotational week off per week Large Cafeteria PF, ESI/Mediclaim, Gratuity The Interview process will consist of the following rounds: 1. HR Round 2. Assessment Round 3. Operation Round

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0.0 - 1.0 years

1 - 3 Lacs

Kolkata, West Bengal, India

On-site

Foundit logo

Role & responsibilities Responsible for Customer's Issue premium English Domestic mode will be voice Meeting the basic scores & compliance Maintain the basic work hygiene Should be polite & Co-operatable Should be comfortable with 24*7 Shift Preferred candidate profile 100% Fluency required in English Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement Should not have request for leave in 1st 3 months Candidate should keep their patience Candidates with minimum qualification of 10+2 with an excellent English communication skill KYC, Education, Address Prof required Perks and benefits 2 rotational week offs per week Large Cafeteria PF, ESI/Mediclaim, Gratuity Pick/Drop Available during Odd hours only The Interview process will consist of the following rounds: 1. HR Round 2. Assessment Round 3. Operation Round

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0.0 - 2.0 years

1 - 2 Lacs

Mohali, Punjab, India

On-site

Foundit logo

Roles and Responsibilities Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion. Location- Mohali (WFO)

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0.0 - 3.0 years

1 - 3 Lacs

Jaipur, Rajasthan, India

On-site

Foundit logo

Roles and Responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Any graduates/post-graduates or pursuing are eligible(but should be available for 3 months after selection without any leaves) Job Details Any 5 days of working Any 2 days of Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -25000 CTC for Fresher / 28000/- CTC for Experience Location- Jaipur

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Riya :- 8551021894

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Naukri logo

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Riya :- 8551021894 Perks and benefits Competitive Salary

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0.0 - 5.0 years

1 - 6 Lacs

Mumbai

Work from Office

Naukri logo

SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates with a minimum of 1 year of experience can apply. Work Timing: Rotational shift & Night shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be staying in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Excellent communication skills required. Good knowledge in customer handling. Candidates need to be okay with rotational shift and day shift. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Rotational shift Notice Period: Immediate joiners Qualifications Graduate with a minimum of 1 year and above experience can apply Experience 1 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Requirements: Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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Exploring Inbound Jobs in India

The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies in various industries that actively hire for inbound roles.

Average Salary Range

The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.

Related Skills

In addition to strong communication skills, inbound professionals are often expected to have skills such as:

  • Problem-solving abilities
  • Customer relationship management
  • Sales and negotiation skills
  • Knowledge of CRM software
  • Multitasking capabilities

Interview Questions

Here are 25 interview questions for inbound roles, categorized by difficulty level:

  • Basic
  • What is your understanding of inbound customer service?
  • How do you handle customer complaints?
  • Can you explain the importance of good communication skills in inbound roles?

  • Medium

  • How do you prioritize incoming customer inquiries?
  • Share an experience where you successfully upsold a product to a customer.
  • How do you ensure customer satisfaction in a high-volume inbound call center?

  • Advanced

  • Describe a time when you had to de-escalate a challenging customer situation.
  • How do you stay updated on industry trends to better assist customers?
  • Share a strategy you implemented to improve the efficiency of inbound processes in your previous role.

Prepare well for these questions to showcase your skills and experience effectively during the interview process.

Closing Remark

Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!

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