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1.0 - 5.0 years

1 - 4 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Job Opening Voice Inbound @ Unity Small Finance Location: Turbhe, Navi Mumbai Experience: Min. 1 year in Customer Service (Banking/BPO) Education: Graduation required Skills: Versant Level 5 communication Salary: Up to 32,000 CTC Shifts: Rotational Interview Rounds: HR Round Operations (Face-to-Face) Aptitude Test Client Interview (Face-to-Face) To schedule your interview Call or send your CV through WhatsApp (mentioned below) Contact Person:- HR Dhanashri Mob NO:- 7796426785

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0.0 - 4.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process - Yes Bank SALES - Salary up to 17,000 + incentives - For freshers the salary would be 16,000 - Fresher/Exp - Need average to good communication skills - Shif Timing - 9am - 6pm /10am - 7pm - Age criteria : 18-32 Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR sayali:- 9158043197 Perks and benefits High Incentives and growth opportunities.

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0.0 - 1.0 years

2 - 4 Lacs

Sambhal, Suar, Dhanaura

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CUSTOMER CARE EXECUTIVE (CCE) We are hiring CCE's for Siyana,Sambhal,Dhanaura,Suar,Shikarpur branch locations. -Only Females candidates are eligible to apply -Age upto 30 years -Freshers are also welcome Responsibilities- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation. Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporate and institutional clients to promote gold loan proposition. Handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly. Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily.

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2.0 - 5.0 years

2 - 4 Lacs

Noida

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Customer Care! Responsibilities • Should be able to work in blended environment catering both Inbound & Outbound Calls. • Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all services. • Ensure that the account becomes current & provide solution to keep it current for long term. • Willing to take additional training as suggested by management. • Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable Qualifications we seek in you! Minimum Qualifications • At legal age by the time of application • High School / Senior High School graduates are accepted, College graduates are preferred • Ability to perform in a fast-paced and high volume service center • Ability to multi-task alongside compliance to the process • Shall pose no challenges in adhering to work schedules • Excellent data entry skills • Detail oriented Preferred Qualifications • Proficient computer skills and attention to detail • Collection experience preferably in banking • Displays excellent English oral and written communication skills - using accurate grammar with smooth flow • Displays excellent problem solving and decision-making skills • Significant months of experience in the phone customer service field is desired • Negotiation and analytical skills • High level of integrity Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 5.0 years

5 - 8 Lacs

Haryana

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About Company Overview ReNew is a leading decarbonisation solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With 16.3 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew is at the forefront of fighting climate change by offering decarbonisation solutions through utility-scale wind and solar offerings, green hydrogen, carbon markets, and energy storage. ReNew has been a pioneer in leveraging digital technologies to accelerate the transition to green energy and address the unique requirements of the B2B segment in India, where we are the market leader. Our mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew is the world’s first clean energy company to be recognised as a Lighthouse by the World Economic Forum. In 2023, we were recognised among ‘Top 15 Climate Tech Companies to Watch’ by the MIT Technology Review. We are a recipient of the Sustainable Market Initiative’s Terra Carta Seal. The COP28 UAE Presidency presented ReNew the ‘Energy Transition Changemaker’ award for developing and deploying the country’s first round-the-clock power project. ReNew’s solar and wind energy projects currently contribute to 1.9% of India’s power capacity and are spread across 150+ sites and 18 Indian states. We have helped prevent 0.5% of India’s total carbon emissions and 1.1% of India’s total power sector emissions, in addition to generating around 130,000 jobs over the past decade. Website http://renew.com Job Description 1. Exposure in Land Litigation and TSR Review. 2. Experience in drafting and reviewing land agreements like lease deed, Sale Deeds and other agreements related to land. 3. Experience in handling land related litigation. 4. To stay updated with state land law, property laws and locals including knowledge of land revenue act, stamp act, registration act etc. 5. Deal with all legal issues relating to conversion of agricultural land, mutation, stamp duty, registration of documents, review of TSR, drafting of MoU, agreement to sale, conveyance deed, crop compensation agreement, power of Attorney and other agreements related to land. 6. Assist and advice land team towards obtaining permission from all government and regulatory and authorities for acquisition of land and transfer of land in favour of the Company. 7. Deal with and advice internal departments for various land development activities and project execution. 8. Liaison with external lawyers, drafting and preparing case briefs, Notices and replies to notice. 9. Well versed with the procedural laws, partition suits etc. 10. Maintaining Legal MIS. Such other works as may be assigned from time to time. OPEN TO TRAVEL.

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0.0 - 3.0 years

2 - 3 Lacs

Gurugram

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Job Profile:- Customer Care Executive Location:- Gurugram Salary:- 15,000/- to 22,000/- Qualification:- Graduation Rotational Shift Rotational Week offs 6 Days Working Required Candidate profile Fresher and Experience both can apply Good Communication Skills required Interested Candidate drop your cv on @9988706447 hr07skywaysolution@gmail.com HR-Diksha

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0.0 - 5.0 years

3 - 4 Lacs

Gurugram, Jaipur, Delhi / NCR

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Customer Support - International Voice & Chat Role - Handling customer queries through calls and Email Fresher/Experienced can apply Rotational shifts & week offs Salary upto 32k (inhand) WFO - Gurugram and Jaipur HR Himanshu- 9521247651/ 8290607811

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1.0 - 4.0 years

1 - 2 Lacs

Noida

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Job Details Post - Tele caller Qualification - Graduate Shift - Day shift Hindi English Both Language required Work - telesales Experience Work From Office Fix Salary Salary 15k to 26 k in hand Fresher / EXP. Both candidate apply DM . 9205849689 Required Candidate profile Graduation required , should be confidence LOCATIION Noida Sector 15 NO CHARGE APPLY

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0.0 - 5.0 years

3 - 8 Lacs

Bengaluru

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Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811 / 9686682465

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

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Company name : Insight customer call solutions (ICCS) ICCS ( Inbound customer care) WE ARE HIRING FOR TAMIL VOICE PROCESS Walk-in timing -9AM to 5PM Qualification: Any degree/diploma/ Any 3 year diploma Experience - 0 to 1 years Shift - Rotational Shift WeeK Off - Rotational week off Salary up to - 11k to 14k Benefits -(OT allowance+ attendance allowance) Walk-In LOCATION:Tangedco Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai-600004 Walk-In LOCATION: Goverment data center 1st floor kotturpuram Near Anna library Chennai 600020. Walk-In LOCATION: Rathha Tek Meadows Campus, Tower C, 3rd Floor, No.51, Rajiv Gandhi Salai, (OMR), Sholinganallur, Chennai-600 119 Interested candidate share your resume:7339258515 Contact person: Yogeswari HR Apply CV to : yogeswari@iccsbpo.co.in

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1.0 - 3.0 years

2 - 2 Lacs

New Delhi, Gurugram, Delhi / NCR

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Profile - Customer Service Associate Location - Gurgaon Salary - upto 20k CTC Qualification - Any Graduate Experience - Min 6 months Skills - Good Communication skills Contact us - Mitali Verma (HR) - 8318747693 (Call/Whatsapp)

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1.0 - 4.0 years

3 - 6 Lacs

Visakhapatnam

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Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards.

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1.0 - 4.0 years

3 - 6 Lacs

Visakhapatnam

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Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards.

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1.0 - 4.0 years

3 - 6 Lacs

Bengaluru

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Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards.

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1.0 - 6.0 years

1 - 4 Lacs

Kolkata, Pune

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Hiring For Top Brand For Domestic Voice Process Must have Good English & 1 regional language expertise Minimum 1 year experience in voice process Language Required : Tamil, Malayalam, Oria, Gujarati, Upto 4 LPA Pls whatsapp Cv to Ayush 8287377768 Required Candidate profile Must have Good English & 1 regional language expertise out of , Tamil, Malayalam, Oria, Gujarati Pls whatsapp Cv to Ayush 8287377768 & mention Regional

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

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Role & responsibilities Inbound Customer Service for domestic and international customers Outbound sales / upselling for a domestic and International client Exciting incentives in Outbound sales Preferred candidate profile Excellent English communication skills Domestic- 6 day working International - 5 day working

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0.0 - 5.0 years

2 - 4 Lacs

Bangalore/Bengaluru

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Interact with customers in response to inquiries, concerns, and requests about products & services should be able to answer servicing questions PUC (12th)/Diploma/Undergraduates & Graduates can apply Salary 18000 to 40000 call @ 8982430907 Nidhi

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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Calling existing and potential customers to persuade them to purchase company products and services. Processing all customer purchases accordingly. Salary upto 29k 6 Days Working Good Hindi and Kannada If interested call Nivedita 9155960288

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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Seeking a skilled Chat & Email Support Agent Respond to customer inquiries, complaints & troubleshooting issues promptly Excellent written communication skills in English Typing skill min 40 WPM Rotational shifts If interested call Alveena 9651923395

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0.0 - 4.0 years

1 - 3 Lacs

Kolkata, Mumbai, Gurugram

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Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires Fresher Experience work from office immediate joiner Salary : 20000 to 25000 in hand + Incentive HR Connect - Ms. 63980 09438 Required Candidate profile Qualification - 12th Pass/ Any graduate / Drop Out / UG Good communication skills in English and Hindi Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck

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0.0 - 2.0 years

1 - 2 Lacs

Kochi

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South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB. Details;-Tele caller Location:- Kalamassery, Kochi QUALIFICATION- 12TH English , Malayalam & Hindi Immediate Joiners Target oriented Role & responsibilities: Should close the sales through phone calls-Pre-Approved Personal Loans. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Sales experience is a plus Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentive every month Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. If interested WhatsApp HR Priti :- 8421382934 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

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1.0 - 6.0 years

4 - 5 Lacs

Pune, Bengaluru

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Criteria :Any Graduate With Minimum 1 Year in International Voice Support Up to 5.75 LPA Fixed + Variables Bangalore /Pune Immediate Joiners Only WF0-5 Days Working 24/7 Rotational (US Shifts) CONTACT JYOTI [ 9784183889]

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0.0 - 4.0 years

3 - 4 Lacs

Mohali

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Work from Office Job Location : Mohali Salary : 32k ctc - 34k ctc Rotational Shifts 5.5 Days working Voice/Chat Process Excellent communication skills needed Power backup and Internet Broadband Required Interested Contact Hr Muskan 6239677748

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0.0 - 3.0 years

1 - 4 Lacs

Pimpri-Chinchwad, Pune

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Hiring Now Sales Executive (TVS & Bajaj Process) Profile: TVS & Bajaj Sales Process Work Mode: Work from Office Eligibility: Freshers & Experienced Join Immediately Salary: 12,200 in hand + Incentives Shift: Day Shift Requirements: Qualification: 12th Pass / Any Graduate Language: Hindi only Gender: Male & Female Skills: Good Convincing Skills To schedule your interview call or send your CV through WhatsApp Contact HR Priti :- 8421382934

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Exploring Inbound Jobs in India

The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies in various industries that actively hire for inbound roles.

Average Salary Range

The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.

Related Skills

In addition to strong communication skills, inbound professionals are often expected to have skills such as:

  • Problem-solving abilities
  • Customer relationship management
  • Sales and negotiation skills
  • Knowledge of CRM software
  • Multitasking capabilities

Interview Questions

Here are 25 interview questions for inbound roles, categorized by difficulty level:

  • Basic
  • What is your understanding of inbound customer service?
  • How do you handle customer complaints?
  • Can you explain the importance of good communication skills in inbound roles?

  • Medium

  • How do you prioritize incoming customer inquiries?
  • Share an experience where you successfully upsold a product to a customer.
  • How do you ensure customer satisfaction in a high-volume inbound call center?

  • Advanced

  • Describe a time when you had to de-escalate a challenging customer situation.
  • How do you stay updated on industry trends to better assist customers?
  • Share a strategy you implemented to improve the efficiency of inbound processes in your previous role.

Prepare well for these questions to showcase your skills and experience effectively during the interview process.

Closing Remark

Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!

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