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0.0 - 5.0 years

1 - 2 Lacs

Kolkata

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INTERVIEW IN SUN KNOWLEDGE IN SECTOR V SALT LAKE KOLKATA We are looking for "Process Associate " voice process in our company. We are the leading US Healthcare MNC in eastern India. Job Description: Resolve customer queries. Excellent communication skills in English. Willing to work in US Shift. Ability to work in a team. Take individual responsibilities. Hardworking. Interview Location: Omega Building, 11th Floor, Block GP, Sector V, Salt Lake, Kolkata 91 Interview Timing: Monday to Friday 12 noon to 3 pm Shift timing: Night Shift 5.30 pm onwards (5 days working). Drop Facility available. Landmark: Above ICICI Bank Sector V Branch Perks and Benefits As per industry standard

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1.0 - 3.0 years

2 - 2 Lacs

Mumbai

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Role & responsibilities Tasks & Expectations Lead Management Handle 80-90calls per day (inbound + outbound). Qualify prospects using BANT (Budget-Authority-Need-Timeline) and update CRM . Sales Conversion Pitch product features, technical specs, and price schemes confidently. Negotiate within approved discount slabs; secure PO and payment on call where possible. Account Nurturing Schedule periodic follow-ups, send quotes & catalogues via WhatsApp/Email. Upsell complementary consumables in line with monthly campaigns. Target Achievement Meet or exceed monthly revenue, call-quality, and conversion KPIs. Cross-Function Liaison Coordinate with logistics for dispatch status and after-sales service team for order related. Reporting & Compliance Submit daily call reports, funnel forecasts, and competitor intel. Follow Meta/WhatsApp Business & GDPR-compliant communication guidelines. Preferred candidate profile Education : Graduate Communication : good spoken & written English, Hindi; • Tech Savvy : Hands-on with CRMs, Google Workspace/MS Office; comfortable with WhatsApp Business. • Sales DNA : Persuasive storytelling, objection handling, funnel discipline, and target obsession. • Soft Skills : Active listening, time management, positive attitude under pressure.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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- JFL Customer Service Process - Fresher can apply (HSC + Graduate) - Good Communication Salary: Upto15500 Take home (Full Time) Required Candidate profile • Work Location: Turbhe Navi Mumbai • Pick up and drop is available till turbhe station • If interested WhatsApp HR Nisha:- 9763458943 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- TATA Motors - Customer Service, Inbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 + incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact person :- HR Mahek Mob No :- 7559401618

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0.0 - 5.0 years

1 - 5 Lacs

Mumbai, Mumbai (All Areas)

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Axis Bank Phones Officer - Mumbai - Vile Parle only Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Mumbai: 8056659888 Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vile Parle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Location:- Mumbai , Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

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0.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram

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Handle incoming customer calls Provide accurate information regarding telecom services, billing inquiries & technical support Engage customers in upselling conversations to promote additional telecom services. If interested Apply Aarav @7827642775 Required Candidate profile UG/ Grad/ B.E/ Btech can apply Excellent verbal communication skills with a clear and professional tone. Strong problem-solving ability Demonstrated experience in upselling or cross-selling techniques Perks and benefits cabs Unlimited Incentives mediclaim

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0.0 - 4.0 years

2 - 3 Lacs

Noida

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HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- UPTO 20K FOR FRESHERS UPTO 27K FOR EXPERIENCED WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 60/63/62 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess ,

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0.0 - 2.0 years

1 - 2 Lacs

Chennai

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Hiring tele sales. tele collection , customer support Handle outbound customer calls in professional manner &Interact with customers over a call Engaging with potential and existing customers via phone Required Candidate profile Qualification: 12th or Graduation , Fresher & Experience in tele sales Need Immediate joiners Language required - (Malayalam , Telugu , Hindi , Kannada ,Tamil) Contact no:6281260140(SWARNAVENI HR) Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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6.0 - 11.0 years

1 - 4 Lacs

Chennai

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Role & responsibilities Need to manage 20k sq.ft. warehouse. Inbound, Outbound inventory skills. Cost optimization and New intiative to keep the warehouse lean. Add- on advantage for those who worked in manufacturing company. Preferable locally located,who having easy access to location(Janapachatram,Chennai(near Ponneri)) Preferred candidate profile Minimum 6+ years of experience should be there in Warehousing. Educational qualification : Diploma/Graduation

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0.0 - 5.0 years

0 - 2 Lacs

Pune

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SUMMARY Job Description following languages are considerable: Marathi, Hindi and English Greetings from 2coms consulting PVT LTD We are hiring for customer support executive for one of our leading client Location- Pune Experience- Minimum 6 months exp in any tele calling or customer support Qualification- Minimum graduate Eligibility Criteria- Should have excellent communication skills in English We need people with strong problem-solving skills, who don't shy away from in-person interactions. Person should be flexible to do work from office. Salary - NTH: 14-16k + 4k Variable pay Shift- Day Week off- 1 day off in a week Mode of Work- Work from office Mode o Interview- Virtual Requirements Position- Customer support voice Exp- should have customer support exp Language- should have good speaking ability in English along with this above mentioned any language Benefits Salary- 15- 16K NTH Shift- 9am-6pm Working hours- Monday to Saturday Mode of work- Work from office Mode of Interview- Virtual

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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Alorica is Hiring! Freshers & Experienced Candidates for International Voice Process Are you looking for a rewarding career with a high-paying salary, great perks, and an amazing work environment? This is your chance to join Alorica, a leading name in customer service, and be a part of an exciting international voice process! Call Shefali 7975181576 Job Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Shefali 7975181576 Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Call Us On Shefali 7975181576 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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Hello Job Seekers! Greetings from Shining Stars ITPL! Location: Bangalore (On-site) About the Role: We are looking for enthusiastic and dedicated Customer Care Executives to join our team in Bangalore. If you're fluent in English and Hindi , and passionate about helping customers, we want to hear from you! Job Details: Job Title: Customer Care Executive Work Mode: In-Office Salary Package: Freshers: 20k CTC + 4,000 Bonus Experienced: Up to 25k CTC + 4,000 Bonus Eligibility Criteria: Education: Graduates only Experience: Freshers and Experienced candidates welcome Languages Required: Fluency in English and Hindi Key Responsibilities: Handle customer queries via calls and other communication channels Provide accurate information about products and services Resolve customer concerns promptly and professionally Stay informed about company updates and procedures Support with order placements, returns, and exchanges How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for more details.

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process:- Customer Service (Inbound) Client: Unity Small Finance Location: Turbhe, Navi Mumbai Role: Voice Inbound Requirements: Minimum 12 Months of experience in customer service Banking/ BPO Graduation is a must Versant 5 communication skills required Salary: Up to 32K CTC Shifts: Rotational Interview Process: 1HR Round 2Operations Round (Face-to-Face) 3Aptitude Test 4 Client Interview (Face-to-Face) : Unity Small Finance Location : Turbhe, Navi Mumbai Role : Voice Inbound Requirements : Minimum 12 Months of experience in customer service Banking/ BPO Graduation is a must Versant 5 communication skills required Salary: Up to 32K CTC Shifts: Rotational Contact Person:- HR Saumya Mob NO:- 8263043709

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0.0 - 4.0 years

1 - 3 Lacs

Hyderabad, Chennai

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Hiring tele sales. tele collection , customer support Handle outbound customer calls in professional manner &Interact with customers over a call Engaging with potential and existing customers via phone Required Candidate profile Qualification: Any Graduate , Fresher & Experience in tele sales Male & Female Need Immediate joiners Language required - (Tamil , Malayalam , Telugu , Hindi , Kannada) Contact no:6379312487 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 5.0 years

2 - 5 Lacs

Noida

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Greetings from Origin Recruiters We are Hiring for US Voice Process- Noida Role:- >Handle customer issues for tracking orders via calls >Provide real-time resolutions to customer issues. Salary- Upto 40K CTC+Incntvs+ Both Side cabs+ Meals Required Candidate profile Note:- >Excellent Communication Skills >Ability to handle customer queries. >Undergraduates and Graduates are welcome to apply HR Kashish- 7838668009 (Call/WhatsApp)

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1.0 - 3.0 years

2 - 5 Lacs

Mumbai

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Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts Job Description: We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities: Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the Night shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills.

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shagufta 6360065103 / 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details -Call HR Shagufta 6360065103 / 9964080000 Or Visit jobshop.ai to explore other open positions with us Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 5.0 years

4 - 6 Lacs

Noida

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Hi, InfoEdge is hiring for the role of Inside Sales in Jeevansathi.com. Kindly find the details below. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Work on system qualified and high income Leads of already registered users to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs WFH (Work from home) after mandatory 3 months training in WFO (Work from office) mode, and afterwards depending on performance, either WFH or WFO. Kindly fill the google form through below link - https://docs.google.com/forms/d/e/1FAIpQLSdFJDYunVCyeOIl_yyHSN35LX24ftRZG-gwgILzTluGyDYYkQ/viewform?usp=header ( copy paste the link into browser in order to fill it)

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0.0 - 5.0 years

3 - 8 Lacs

Bengaluru

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Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : Aditya - 9686682465 / 7259027282 / 7259027295 / 9900024811

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0.0 - 4.0 years

4 - 6 Lacs

Noida

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Job description About BU: Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Work on system qualified and high income Leads of already registered users to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs WFH (Work from Home) after 3 months of mandatory training in WFO (Work from office) mode, and afterwards depending upon performance, either WFH or WFO.

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0.0 - 5.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

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We have 500+ positions, active for Different voice & Chat processes. Hiring is open for a TOP 1 MNC located at Gurgaon No of Positions: 550 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 17K to 30K ( Depending on assessment scores) Experienced Salary : 23K to 35K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon CONTACT IMMEDIATELY Senior HR Ranjan - 8586942554 ( Call & Must WhatsApp the CV/ Basic details) Email: ranjansahakne3@gmail.com NO CHARGES : TOUCH CONSULTANTS

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0.0 - 4.0 years

3 - 5 Lacs

Noida

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Hi, InfoEdge is hiring for the role of Inside Sales Under Naukri.com. Kindly find the details below. Title: Executive/ Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate/Post Graduate Desired Experience: 0-3 years Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers Adhere to quality standards and processes within defined metrics Required Skills: Good communication skills Active listening skills Strong convincing skills Client handling skills Ability to handle stress and rejection in soliciting clients Flexibility with rotation offs Desired Skills: Prior experience in sales/business development/voice process will be preferred Solution oriented with effective problem solving skills Knowledge of various online portals will be an added advantage Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Please Call HR Shefali-7975181576 or 9964080000 2) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Please Call HR Shefali-7975181576 or 9964080000 3. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Please Call HR Shefali-7975181576 or 9964080000 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Please Call HR Shefali-7975181576 or 9964080000 Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

2 - 4 Lacs

Mohali/SAS Nagar, Chandigarh, Panchkula

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candidates need to deal with Bank customers in Branch need handle day to day work,solving customer query,endorsing Bank products Handing customer complaints form filling,system work working on Bank software Fresher eligible , fix salary +incentives

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Exploring Inbound Jobs in India

The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies in various industries that actively hire for inbound roles.

Average Salary Range

The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.

Related Skills

In addition to strong communication skills, inbound professionals are often expected to have skills such as:

  • Problem-solving abilities
  • Customer relationship management
  • Sales and negotiation skills
  • Knowledge of CRM software
  • Multitasking capabilities

Interview Questions

Here are 25 interview questions for inbound roles, categorized by difficulty level:

  • Basic
  • What is your understanding of inbound customer service?
  • How do you handle customer complaints?
  • Can you explain the importance of good communication skills in inbound roles?

  • Medium

  • How do you prioritize incoming customer inquiries?
  • Share an experience where you successfully upsold a product to a customer.
  • How do you ensure customer satisfaction in a high-volume inbound call center?

  • Advanced

  • Describe a time when you had to de-escalate a challenging customer situation.
  • How do you stay updated on industry trends to better assist customers?
  • Share a strategy you implemented to improve the efficiency of inbound processes in your previous role.

Prepare well for these questions to showcase your skills and experience effectively during the interview process.

Closing Remark

Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!

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