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0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Location:- Malad, Mumbai Department:- Customer Service, Inbound, Outbound Qualification :- HSC Pass To Any graduate / Under graduate * Work From Office * Shifts Timing: - - 9:00 AM to 6:00 PM - 10:00 AM to 7:00 PM - 11:00 AM to 8:00 PM - 1 Rotational week off Preferred candidate profile HSC Pass Can apply Freshers can apply Good Hindi & English communication Salary:- 12,000 To 22,000 CTC Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- Neha Mob No :- 9168991284
Posted 5 days ago
1.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 5 days ago
2.0 - 5.0 years
4 - 4 Lacs
Bengaluru
Work from Office
Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Call/DM HR jo hn or 6362028414 or 080-46115600 or visit jobshop.ai to explore other open positions with us Process name : International Technical support. Qualification : Graduates / Under Graduate Salary : Max 4.2 LPA + incentives Shift timings : DAY SHIFT'S Location : BANGALORE Experience needed : Candidates should have minimum 12 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication Roles and Responsibilities:- Customer Focus Take ownership of each customer while empathizing and prioritizing customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Communication Skills Effective verbal and written communication with both external and internal customers Problem Solving Skills Approach problems logically and with good judgment to ensure the appropriate customer outcome Make appropriate decisions on behalf of the customer quickly and effectively Effectively prioritize work to ensure efficiency Conduct research as needed Call/DM HR s john 6362028 414 or 080-46115600 or visit jobshop.ai to explore other open positions with us
Posted 5 days ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
Location :- New Viva College Virar West Department :- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Shifts Timing : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 13,000 in-hand to 18,000 in-hand plus incentives. What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284
Posted 5 days ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Komal :- 9822857713
Posted 5 days ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Warm Greetings From Rivera Manpower Services, Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Phone: 7829336034 / 9986267393 /9380300644 /7829336202 We look forward to hearing from you and discussing how you can contribute to our team.
Posted 5 days ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Key Responsibilities: Reminding Customers: Call customers to remind them about their insurance policy renewals before they expire. Customer Service: Answer customer questions, address concerns, and help them understand their renewal options. Renewal Processing: Process policy renewals, ensuring accurate record-keeping and following company guidelines. Customer Retention: Encourage customers to renew their policies and ensure they are satisfied with the renewal process. Kotteeswari@cpmspl.com/ 9150167940 (only watsup)
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call vishnupriya 9962064796 for more info Thanks vishnupriya 9962064796
Posted 5 days ago
5.0 - 10.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi
Posted 5 days ago
1.0 - 6.0 years
1 - 5 Lacs
Gurgaon/Gurugram
Work from Office
BPO- Hiring For Social Media Blended Process- 5.00 LPA GGN Grad./UG's/ B.E./B.TEch With min.12 Months Exp. in Chat/Voice Process WIth Int'nl BpO Mandate. 5 Days Cabs 24/7 Pls Call- Dipankar@ 9650094552 Work From Office Only No Work From Home
Posted 5 days ago
0.0 - 5.0 years
1 - 5 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Requirements: 1.Graduate & Undergraduate With excellent communication skills. 2.Willing to Night shift 3.Salary up to 40K in-hand + Incentives 4.5 Days working With rotational week offs Looking for candidates for Customer Service / Voice Process roles in International Calling US & UK process. Responsibilities include inbound & outbound customer handling, voice support, and back office customer care. Excellent communication skills required for handling global customers via calls and emails. Freshers and experienced both can apply. Immediate joiners preferred!
Posted 5 days ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! 1) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Please Call HR Sobiya- 6362039269 or 9964080000 2) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Please Call HR Sobiya- 6362039269 or 9964080000 3. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Please Call HR Sobiya- 6362039269 or 9964080000 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Please Call HR Sobiya- 6362039269 or 9964080000 Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Process :- Punjab National Bank - Sales Process - Hsc/Graduate - Good communication - Salary:- 13,000 In hand + Incentive - Shift Timing:- 8 Hours Shift - Day shift - Rotational off Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.
Posted 5 days ago
0.0 - 5.0 years
1 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Being the first point of contact for customers and handle all customer inquiries Building relationships with customers and ensuring they are satisfied Providing customer support via phone, email & chat call / WhatsApp @HR Abhishek@9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad Fresher/Exp. Immediate joiners only Work from office! Face to Face interview Perks and benefits Cabs Facility PF deduction 5.5 work Incentives
Posted 5 days ago
2.0 - 7.0 years
4 - 5 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-5 Lakh Graduate with 1 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 9082104424 Sanika www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)
Posted 5 days ago
0.0 - 5.0 years
3 - 3 Lacs
Thane, Navi Mumbai, Dombivli
Work from Office
Designation: Phone Banking Officer (Inbound/Outbound) Payroll-Bank Payroll (Non BPo) Job Location-Vashi /Belapur/Airoli Hyderabad-Hitech City Salary-12k to 21k Day Shift Work From Office Call 7738521154 Harpreet Email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply)
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Handle customer queries via phone calls emails and chats to resolve their concerns in a timely and professional manner Provide accurate information on products/services offered by the co to meet customers' needs call 9082104424 Sanika www.hyfly.in Required Candidate profile Salary 13500 to 22500 in hand (as per Exp in BPO industry - if handled BFSI customer service process will be an added advantage) Answer inbound calls and assist customer with their Queries/Request Perks and benefits Medical Allowance + Performance based Incentives
Posted 5 days ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Job Seekers Do you want to work in Voice / E-Mail / Chat Process for MNC BPO Call Centre ? Work From Office International & Domestic E -Com Process CTC 15 -32 K /Month Call Sourabh @ 9779924404 for interview in Chandigarh / Mohali Location Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 5 days ago
0.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Location: Millennium Towers , Brookefield, Bangalore Transport: Two-way cab provided Salary & Perks Annual CTC: Up to 4 LPA Take-home: 28,500/month Incentives: Performance-based bonuses Growth Opportunities Eligibility Criteria Open to Graduates & Undergraduates CL11 Candidates must have 1+ year of BPO Voice experience Hindi language proficiency is mandatory Strong English communication required Recruitment Process 5 Rounds 1 HR Screening Assess communication & suitability 2 Logical Reasoning Round Test critical thinking & problem-solving 3 Voice Versant Test – Evaluate fluency, pronunciation & spoken English 4 Typing Test – Check typing speed & accuracy 5 Operations Round – Final interview with the Ops team For More Details: Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 5 days ago
1.0 - 6.0 years
3 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
We are having 280 openings or INTERNATIONAL VOICE PROCESSES for a TOP MNC in Gurgaon Salary: 24K + Incentives + Both side cabs & Other allowances Experienced candidates salary: Upto 31K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS
Posted 6 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Requirement- Good comms required Salary-12,000/- inhand To 18,000 inhand. Unlimited incentives Shift timing- 9:30-6:30 Sunday off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Trupti :- 9637685787
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
•Job profile -SBI Renewal •Qualification- HSC Pass •Shift - 9.30 Am to 6.30 Pm •Salary - 13,000 to 15,000 CTC Required Candidate profile • Work Location: Turbhe Navi Mumbai • Pick up and drop is available till turbhe station • If interested WhatsApp HR Pallavi:- 7262957662 Perks and benefits Team Parties, Friendly Workplace, Holidays
Posted 6 days ago
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The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.
If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:
These cities have a high concentration of companies in various industries that actively hire for inbound roles.
The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.
Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.
In addition to strong communication skills, inbound professionals are often expected to have skills such as:
Here are 25 interview questions for inbound roles, categorized by difficulty level:
Can you explain the importance of good communication skills in inbound roles?
Medium
How do you ensure customer satisfaction in a high-volume inbound call center?
Advanced
Prepare well for these questions to showcase your skills and experience effectively during the interview process.
Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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