Senior Customer Care Representative AV International

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Customer Support Representative for the EPRO product, your role will involve providing product and service information to customers, as well as resolving any product or service-related issues. You will collaborate with other EPRO Teams and Branch offices to address customer queries and ensure customer satisfaction. Your responsibilities will include handling incoming and outgoing calls, managing emails, conducting welcome calls, and adhering to defined Turnaround Time (TAT) to meet customer needs effectively. Key Responsibilities: - Handle all inbound and outbound communication with customers - Receive, record, and resolve inbound emails, chats, and phone calls - Gather client requests ...

Posted 6 days ago

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International Customer Service Advisor M/S S.A Solution

0.0 - 4.0 years

0 - 0 Lacs

haryana

On-site

You will be based in Gurgaon and expected to work in rotational shifts, including nights and weekends. Experience candidates are welcome to apply for this position. The minimum educational qualification required is HSC/Graduation. Your primary responsibilities will include receiving customer inquiries via chat/calls regarding products and services, handling inbound chats/emails/calls from customers in the US and UK, familiarizing yourself with existing and new products, managing client relationships through direct interactions, understanding the functions of software and products offered, coordinating with other departments to meet customer needs, and documenting cases on the portal using to...

Posted 3 months ago

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