Customer Experience Specialist (Chat Process) Etech Global Services

1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

As a Customer Experience Specialist, you will be responsible for engaging with prospective customers through chats in the designated market area to qualify leads and explain the services or products offered. Your main tasks will include responding to multiple inbound chats, gathering and verifying necessary information, communicating with customers via the internet and various software, providing information on promotions and products, quoting prices, securing orders, and arranging deliveries. Additionally, you will follow up with customers to ensure satisfaction, address queries, solicit further sales, and resolve any issues. Key Responsibilities: - Engage with prospective customers through...

Posted 16 hours ago

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