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2.0 - 7.0 years
2 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Mumbai
Work from Office
Handling customer inquiries and resolving issues via phone, email, or chat Handling in different processes such as negative review conversion of e-commerce platform, Review gathering, abandon cart customer, etc. as and when needed Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints with end-to-end resolution & eescalating issues handling Maintaining accurate and up-to-date customer records and documentation Processing replacement, refunds, and exchanges as required - Collaborating with other departments, such as operations and marketing, to ensure the timely and accurate delivery of products and services to customers B2C- Consumer brand- Setu, Wellbeing, Pilgrim. Telesales.
Posted 1 month ago
0.0 - 4.0 years
8 - 14 Lacs
Mumbai
Work from Office
Job objectives : - Handling of inbound Client Leads/Enquiries & its Closure - Negotiation with Merchants and Clients - Working towards achieving monthly revenue target Requirements : We are looking for a Young and Energetic Person who is - Graduate - Has Excellent Communication and Negotiation Skills - Is Target Oriented with Sharp Business Acumen - Ability to take up ownership Location : Mumbai
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad
Work from Office
We are looking for an enthusiastic Telecaller to join a dynamic travel company. The candidate will be responsible for handling inbound and outbound calls, promoting our travel packages, assisting customers with inquiries, and converting leads into bookings. A pleasant voice, persuasive attitude, and customer-focused approach are key to success in this role.
Posted 1 month ago
1 - 6 years
1 - 3 Lacs
Navi Mumbai
Work from Office
Role & responsibilities : Collection of current dues Call the Delinquent customers & collect maximum payment through online. Educate the customers and resolve the customers problem. Follow up with the customers with updated data report. Suitable canadiate can visit the below venue for face-to-face interview Venue - L&T Finance , Gate no 6, A wing, 4th floor, LTI Mindtree, near Hotel Abhishek MIDC, Mahape Ghasoli Pin 400701
Posted 1 month ago
- 1 years
2 - 3 Lacs
Bengaluru
Work from Office
Identifying customers needs, give clarifications/information/solutions. Coordinate the same with branches in relations to sale of Foreign Exchange. Managing Inbound calls only. No outbound/cold calls.
Posted 1 month ago
- 5 years
3 - 4 Lacs
Mumbai, Nashik, Pune
Work from Office
Handle customer queries professionally via voice (inbound & outbound). Maintain high service standards and provide accurate information. Ensure first-call resolution and manage customer expectations. Required Candidate profile Collaborate with team leads and quality analysts for continuous improvement. Required Skills: Excellent verbal communication skills in English. Location: Pune, Nashik, Mumbai, Nagpur
Posted 1 month ago
- 5 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Title: Domestic Voice telecaller,telesales,12th fresher can apply, 6days working, 1day rotational off Job Summary: We are seeking a Domestic Voice to join our customer service team. The ideal candidate will have excellent communication skills, the ability to handle customer inquiries over the phone, and a commitment to delivering outstanding customer service. In this role, you will interact with customers within the domestic market, helping resolve issues, answering queries, and providing support on various products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls in a professional and efficient manner. Issue Resolution: Assist customers with resolving issues related to products/services, addressing concerns, and providing clear solutions. Product Knowledge: Maintain up-to-date knowledge of the companys products, services, and policies to offer accurate information. Customer Satisfaction: Ensure customer satisfaction by providing a positive experience during every call and meeting the performance metrics. Documentation: Accurately document all customer interactions and follow up on open cases, ensuring proper records are kept. Process Adherence: Follow company protocols and scripts, ensuring all customer queries are handled in line with quality standards. Escalation Handling: Identify and escalate complex issues to the appropriate team or supervisor. Team Collaboration: Work closely with the team to meet collective targets and contribute to team success. Feedback & Reporting: Provide feedback on recurring issues or potential improvements and report performance metrics regularly.
Posted 1 month ago
- 4 years
2 - 5 Lacs
Bengaluru
Work from Office
Required Skills & Qualifications Excellent Verbal Communication Freshers also can apply For Experience candidates - minimum 1 year in a contact center role (Healthcare domain experience is a plus) Soft Skills: Strong interpersonal skills, empathy and problem-solving ability Education : Eligible : PUC / 10+3 Diploma / Any Graduate Other Requirements: Ability to work night shifts (US hours) Must be comfortable working full-time from the office Job Description: Handle inbound and outbound calls with providers professionally and efficiently Deliver empathetic and effective solutions to provider inquiries and concerns Maintain high levels of accuracy and attention to detail in documentation and system updates Follow standard operating procedures and compliance guidelines Collaborate with internal teams to ensure seamless service delivery Contact Person- Ranjini Contact Number- 9360810530 Email - ranjini@gojobs.biz
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Noida
Work from Office
Department : Travel Leaders 24 Sub-Department : Voice Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts , including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida/South Delhi.
Posted 1 month ago
- 5 years
1 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Handling Inbound and outbound voice calls. Resolving customer complaints brought to your attention Fulfilling the needs of their customers 5 days working Rotational shifts Voice/Non-Voice Required Candidate profile Fresher/experienced both can apply Must be flexible with rotational shifts Good CommunicationUnlimited incentives.
Posted 1 month ago
- 5 years
2 - 3 Lacs
Mumbai
Work from Office
International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Required Candidate profile Grad fresher/Experienced & UG with 6 months on paper experience can apply Excellent communication in English is required
Posted 1 month ago
- 4 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Handling Inbound and outbound voice calls. Attending the customers queries. 100% customer service. 5/6 days working. Rotational shifts WFO/WFH Required Candidate profile Prioritize & manage work queue Ability to work independently as well as in a team environment
Posted 1 month ago
- 2 years
1 - 2 Lacs
Ajmer, Jaipur, Alwar
Work from Office
Handling Customer queries over call/chat. Fluent English communication is required Rotational shifts Required Candidate profile 5 days working /2 rotational offs Work from office. Immediate joiners only
Posted 1 month ago
- 4 years
1 - 2 Lacs
Sikar, Ajmer, Jaipur
Work from Office
Handling Customer Queries over call , email and chat. International process. Rotational shift job (majorly night shift) 5.5 days working/2 rotational off Immediate joiner only. Work from office. Required Candidate profile Excellent Communication skills in English is required Undergraduate /Graduate
Posted 1 month ago
- 3 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Interacting with the Customers Offering amazing customer service Selling of financial products to the leads given by the company Maintaining professionalism with customers should be sharp in pitching policy to customer Required Candidate profile Confident and interpersonal skills Good convincing and negotiation skills Comfortable with immediate joining
Posted 1 month ago
- 1 years
1 - 2 Lacs
Kota, Jaipur, Alwar
Work from Office
Handling customer queries/complains over calls and chat 5.5 days working/2 rotational days off Required Candidate profile Fresher/experienced both can apply comfortable in rotational shift
Posted 1 month ago
- 5 years
1 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Resolve customer inquiries via Call or Chat. Provide accurate and up-to-date information about products & services. Resolving customer issues to their satisfaction. 5 days working. 2 Rotational off. Required Candidate profile Graduate/Undergraduate/Postgraduate Fresher/Experienced both can apply Must be flexible with rotational shifts
Posted 1 month ago
- 5 years
1 - 3 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Being the first point of contact for customers and handle all customer inquiries Providing customer support via phone, email, and live chat Recording customer feedback and suggestions Required Candidate profile Grad/UG Excellent Communication Rotational//Day ShiftsCabs Facility
Posted 1 month ago
- 3 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Resolving issues & handling customer complaints Maintaining professionalism with customers Collect prompt and accurate customer feedback call and pitch customers our products and services Inbound/Outbound calls Required Candidate profile Comfortable with Rotational shifts Good convincing & negotiation skill Ability to manage multiple tasks and prioritize
Posted 1 month ago
- 2 years
1 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Responding or resolving customer queries over calls/ chat Call and pitch customers our product or services Maintain good relationship with new or existing customers Required Candidate profile Must be Comfortable in Rotational shifts Immediate joiner Should have good interpersonal skillsUnlimited Incentives
Posted 1 month ago
- 3 years
1 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Handle customer queries and provide appropriate solutions in a timely manner Make outbound calls to potential customers to generate sales Maintain strong customer relationships Explain product benefits to customer Required Candidate profile Good convincing and negotiation skills Both Freshers & ExperiencedUnlimited Incentives Performance based Bonus
Posted 1 month ago
- 4 years
1 - 4 Lacs
Jaipur
Work from Office
Assist customers through Voice and Chat support channels Address customer inquiries and resolve issues in a timely manner Maintain a high level of professionalism & empathy Ensure a positive experience Required Candidate profile Fresher and Experienced candidates are welcome Strong communication skills in English Problem-solving and multitasking abilitiesIncentives
Posted 1 month ago
- 5 years
1 - 3 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Resolving customer complaints brought to your attention via Call/Chat/Email Possessing excellent product knowledge to enhance customer support. Ensuring customer satisfaction by providing proper resolution. Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp
Posted 1 month ago
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