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0.0 - 1.0 years
1 - 1 Lacs
mumbai, delhi / ncr, bengaluru
Work from Office
Key Responsibilities: Customer Support: Handle inbound and outbound customer calls, emails, and chat queries promptly and professionally. Provide accurate and detailed information to customers regarding products, services, and policies. Assist customers in troubleshooting issues with products or services and offer solutions in a clear and empathetic manner. Issue Resolution: Resolve customer complaints and issues in a timely and effective manner, ensuring customer satisfaction. Escalate complex issues to the appropriate department or supervisor when necessary. Follow up on customer cases to ensure complete resolution and customer satisfaction. Product Knowledge: Maintain a deep understanding...
Posted 2 months ago
5.0 - 7.0 years
2 - 3 Lacs
kolkata
Work from Office
1) Outbound callings. 2) Inbound calling 3) Lead generation, 4) Following up with leads and closing deals. 5) Answering Customer Queries, 6) Explaining the benefits of products or services 7) Delivering a scripted sales pitch. Engaging with potential and existing customers via phone to generate leads, promote products/services, and handle inquiries, ultimately contributing to sales and customer satisfaction.
Posted 2 months ago
0.0 - 4.0 years
2 - 5 Lacs
noida
Work from Office
Seeking a Customer Support Representative to handle inquiries via phone, email, and chat. Resolve issues, provide product info, and ensure customer satisfaction. Requires strong communication skills, problem-solving abilities, and prior customer service experience.Responsibilities Respond to customer inquiries through various channels (phone, email, chat) in a timely and professional manner. Identify and resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Provide accurate information about products, services, and company policies. Build strong customer relationships through empathy and understanding. Document customer interactions and reso...
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
pune
Work from Office
1.Make outbound calls to customers for payment follow-ups and collections. 2.Explain payment terms and resolve customer queries related to dues. 3.Update the database with relevant information after each call. 4.Follow up on outstanding payments in a timely manner. 5.Achieve daily/weekly/monthly collection targets. 6.Maintain customer confidentiality and professionalism in communication. Location-Sangamwadi (Pune), Bund Garden (Pune) ,Pune Station (Pune) Exp.-1. Prior experience in collections or tele calling preferred (0-3 years). 2. Industry-specific experience (NBFC, Banking, Telecom) Good verbal Communication Skills, Basic computer knowledge (MS Excel)
Posted 2 months ago
0.0 - 1.0 years
1 - 3 Lacs
ahmedabad
Work from Office
We are currently seeking an enthusiastic, skilled, and dedicated Telecaller to join our team. This position is ideal for individuals with a bachelors degree and basic English communication skills, who are eager to assist customers with queries and resolve complaints effectively. Job Responsibilities: Handle inbound customer calls professionally and efficiently, addressing product-related queries, concerns, and complaints. Resolve customer issues and complaints by identifying the problem, offering appropriate solutions, and following up to ensure satisfaction. Maintain a record of customer interactions, inquiries, and complaints in the system. Ensure that customer feedback is escalated to the...
Posted 2 months ago
0.0 - 1.0 years
1 - 2 Lacs
ahmedabad
Work from Office
Job Responsibilities: Handle inbound customer calls professionally and efficiently, addressing product-related queries, concerns, and complaints. Resolve customer issues and complaints by identifying the problem, offering appropriate solutions, and following up to ensure satisfaction. Maintain a record of customer interactions, inquiries, and complaints in the system. Ensure that customer feedback is escalated to the relevant departments for further action, if necessary. Maintain a positive and helpful attitude, ensuring that each customer feels valued and heard. Stay updated on product information, promotions, and company policies to provide accurate responses. Qualifications: Any Bachelor'...
Posted 2 months ago
0.0 - 5.0 years
3 - 5 Lacs
bengaluru
Work from Office
Job Title: Domestic Voice telecaller,telesales,12th fresher can apply, 6days working, 1day rotational off Job Summary: We are seeking a Domestic Voice to join our customer service team. The ideal candidate will have excellent communication skills, the ability to handle customer inquiries over the phone, and a commitment to delivering outstanding customer service. In this role, you will interact with customers within the domestic market, helping resolve issues, answering queries, and providing support on various products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls in a professional and efficient manner. Issue Resolution: Assist customer...
Posted 2 months ago
5.0 - 9.0 years
10 - 11 Lacs
kolkata
Work from Office
Roles and Responsibilities Handle international customer calls inbound and outbound professionally and resolve customer inquiries and issues. Provide accurate information about products services. Ensure high levels of customer satisfaction through excellent service. Meet, exceed daily, weekly, and monthly performance metrics. Document customer interactions accurately in the CRM system. Prior experience in a BPO and Call Center or voice support role. Must have skill set Looking for candidates with International Voice Process / Call Center Operations skills Should have experience coming from customer Service Space - Voice Process Candidate with the discipline. Contact Person: Divya R Email ID:...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
The Telemarketing job involves generating leads, making sales, and providing customer service primarily over the phone. You will typically work in call centers and utilize both inbound and outbound calling to connect with prospects and clients. Your responsibilities will include answering customer inquiries, providing product information using scripts, and maintaining accurate records of customer interactions. This is a Full-time position with benefits including cell phone reimbursement. The schedule is Day shift and Morning shift, with a performance bonus offered. Preferred languages for this role are Hindi and English. The work location is in person.,
Posted 2 months ago
0.0 - 1.0 years
2 - 4 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Work Location – Airoli, Rabale, Thane, Mumbai Suburbs Exp : freshers to 2 years Sal : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing :24/7 Shifts Joining : Immediate to within 30 days
Posted 2 months ago
0.0 - 1.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in
Posted 2 months ago
0.0 - 1.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
- Voice process/Chat process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT)Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in -Want "immediate joiner"
Posted 2 months ago
3.0 - 6.0 years
3 - 6 Lacs
mumbai, andheri east
Work from Office
1. Handling Incoming and outbound calls. 2. Working towards converting the potential clients to our clients by providing them detailed information & solving their queries. 3. Build Relationships with existing as well as future clients 4. Partake in strategizing new initiatives for growing business with a quantifiable end product. 5. Rotational Shifts are limited to only 2 instances in month. For working on any non-working days (weekends or public holidays) as per the teams requirement, a compensatory off for the same will be provided. 6. Team Management (Revenue assigned to Team) along with Self Targets Key Responsibility Areas (KRAs) Reasonable Revenue Targets linked with very attractive In...
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
ahmedabad
Work from Office
Handle Inbound Calls, Answer queries & Maintai MIS Excellent English & Communication, Good MS Office skils Rotational shift - 3 shifts for Men ( day & night ) & 2 shifts for women ( only day )
Posted 2 months ago
0.0 - 2.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in
Posted 2 months ago
0.0 - 2.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
- Voice Process/Chat Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in
Posted 2 months ago
0.0 - 2.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
-Voice Process/Chat Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in
Posted 2 months ago
0.0 - 4.0 years
3 - 6 Lacs
muzaffarpur
Work from Office
Inbound and out-bound calls,Handle the queries of the customer ,coornating with different departments, Sales. Responsibilities: Inbound Call Management: Respond promptly and professionally to inbound calls from prospective and existing customers. Understand customer needs, pain points, and technical requirements through effective questioning and active listening. Provide accurate information about products/services, pricing, and solutions. Qualify leads and identify sales opportunities from inbound inquiries. Outbound Sales & Prospecting: Initiate outbound calls to pre-qualified leads, existing customers, and cold prospects to generate new business. Conduct research to identify potential cus...
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
gurugram
Work from Office
Position: Executive T1 Services (Customer Service) Experience: 2–3 Years (Customer Service / Calling background mandatory) Location: Gurgaon (DLF) CTC: Up to 4.6 LPA Job Description: We are looking for female candidates for the role of Executive – T1 Services . The role involves 100% calling (inbound/outbound) to handle customer queries, complaints, and service requests for credit card holders. Key Responsibilities: Handle inbound and outbound customer calls efficiently. Resolve customer queries and complaints within defined SLAs. Ensure high customer satisfaction through excellent communication skills. Adhere to quality, productivity, and compliance parameters. Support process improvement a...
Posted 2 months ago
3.0 - 7.0 years
2 - 3 Lacs
bengaluru
Remote
Department: Sales & Marketing Qualification: Any Degree Job Summary: We are seeking a highly motivated and experienced Senior Digital/ Telesales professionals to drive revenue growth through proactive outreach and sales conversion. The ideal candidate will have a proven track record in Digital/ Telesales, exceptional communication skills, and the ability to close high-volume deals. This role involves both inbound and outbound calling, lead qualification, and maintaining strong customer relationships. Job Responsibilities: Conduct outbound calls to potential and existing customers to sell products/services. Respond to all inbound telephone and email inquiries in a timely, professional, and co...
Posted 2 months ago
2.0 - 7.0 years
5 - 10 Lacs
mumbai, andheri west
Work from Office
Based in: Andheri West, Mumbai / Work from Office Work Timings: 6 days a week from 10:00 am to 7:00 pm Reporting to: Business Head Experience required: 2+ years of work experience mandatory in field of architect based interior / exterior products. What do you need to do? (Role and Responsibilities) We are looking for a Sales Manager who is able to identify new business opportunities in order to generate revenue, improve profitability and help the business grow. To excel in this role you should be an active listener, have a compelling sales personality and a hunger to chase and close new business from cold calls and inbound warm leads. Job Responsibilities: Contacting potential clients to est...
Posted 2 months ago
0.0 - 3.0 years
3 - 6 Lacs
hyderabad
Work from Office
Location : Corporate office: Sri Krishna House, Road no. 10, Banjara hills, Hyderabad Terms : Full time, Permanent Responsibilities: Must generate leads by calling and contacting the prospects/clients. Will be responsible for lead generation or site visits from given leads of residential-luxury properties. Meeting Weekly and Monthly Targets in Site visits. On-boarding of clients and servicing of existing ones on the platform. Handling Inbound and Outbound calls. Following up with Leads provided by various marketing campaigns and associations. Maintaining a database of clients in Software, following up with them on a regular basis. Responding to SMS & WhatsApp calls. Arranging and coordinatin...
Posted 2 months ago
0.0 - 4.0 years
2 - 4 Lacs
uppal
Work from Office
Dear Aspirant, We are Hiring for International Voice Process Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call and other electronic communication. 2. Excellent communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Voice Salary Structure: 19k-27k(Take home Salary after deductions) DOJ : 28th August Age Criteria: 18Years ...
Posted 2 months ago
0.0 - 4.0 years
3 - 6 Lacs
thane, maharashtra, india
On-site
Role Overview: We are hiring for the role of Customer Service Associate (CSA) for Bank of India's Inbound Process. The role involves handling incoming customer queries, providing accurate information, and ensuring excellent customer experience. Responsibilities: Attend inbound calls and resolve customer queries effectively. Provide accurate banking-related information as per process guidelines. Ensure high levels of customer satisfaction through professional communication. Document call details and escalate issues where necessary. Work in coordination with team leaders to meet service quality standards. Preferred Candidate Profile: Education: Graduate or pursuing graduation. Freshers are enc...
Posted 2 months ago
0.0 - 4.0 years
3 - 6 Lacs
thane, maharashtra, india
On-site
Role Overview: We are hiring for the role of Customer Service Associate (CSA) for Bank of India's Inbound Process. The role involves handling incoming customer queries, providing accurate information, and ensuring excellent customer experience. Responsibilities: Attend inbound calls and resolve customer queries effectively. Provide accurate banking-related information as per process guidelines. Ensure high levels of customer satisfaction through professional communication. Document call details and escalate issues where necessary. Work in coordination with team leaders to meet service quality standards. Preferred Candidate Profile: Education: Graduate or pursuing graduation. Freshers are enc...
Posted 2 months ago
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