403 Inbound Calling Jobs - Page 6

As a Service Delivery Operations Analyst at Accenture, you will play a crucial role in supporting the iTPM team to achieve their objectives. Your responsibilities will include maintaining and updating customer eligibility, processing new add-on offers, assigning new customers to the iTPM team based on eligibility requirements, managing offer lists, resolving Offer Triage lists, and responding to inbound offer emails. You will be part of a team that assesses, designs, builds, and implements best practices in processes, organization, and technology to facilitate collaborative sales and support roles. Additionally, you will provide support for lead and opportunity generation by conducting calls, sending emails, connecting via social media to generate leads, scheduling first meetings for sales/pre-sales, conducting customer surveys, identifying participants for events, and raising awareness of products or offerings on behalf of sales/marketing teams. To excel in this role, you should have a minimum of 1 year of experience in sales or lead generation, with proficiency in English and other languages depending on the role/location. A minimum level of C1 proficiency is required, along with previous inside sales experience focusing on both outbound and inbound calling. Your roles and responsibilities will involve maintaining and updating customer eligibility, processing new add-on offers, assigning new customers to the iTPM team based on eligibility requirements, managing offer lists, resolving Offer Triage lists, and responding to inbound offer emails. Join Accenture, a global professional services company with expertise in digital, cloud, and security, and be part of a team that delivers technology solutions and human ingenuity to clients worldwide. Visit our website at www.accenture.com for more information.,

Dear Job Seekers , Greetings of the Day! We have huge openings in International Voice process for Top MNC Companies. Eligibility 10+2 / 10+3 / Graduate / Post-Graduate Fresher or Experience can apply for this job. Package : 3 Lpa - 4.5Lpa (Incentives will be provided based on the performance) Experience candidates should carry Minimum 1 year experience from International Voice Background Fresher candidates should be good at communication skills in English Cab will be provided one way or two way based on shift timings Work Location - Hyderabad ( Hitech City / Gachibowli / Lanco Hills/ Uppal location) Should be flexible working in Night Shifts . The applicant for this job should be Immediate Joiner Note : References are highly appreciated For more details , Interested candidates forward your Resume at [HIDDEN TEXT] & you can whatsapp me on8121158848 Thanks & regards, HR Ameet kumar # 8121158848 Hucon Solutions Pvt Ltd.

Were hiring a customer-focused Presales Executive to handle inbound/outbound calls, upsell products, generate leads, manage accounts, and resolve queries. Must meet sales targets and demonstrate strong communication and negotiation skills. Experience in Handling Inbound/Outbound Sales Calls,Excellent Communication & Negotiation Skills

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : * Any Graduate,UG,PG, * Exp : Min 6 Months - 3years experience into International Customer support (Voice & Semi voice) is acceptable, * Salary : Min 2.5LPA - Max .5LPA * Rotational shifts, * Work location - Hitech City, * Two way transport * Interested candidates forward your Resume On [HIDDEN TEXT] and you can ping me on whatsapp, * Candidates can contact me on my number 8121158848 Thanks & Regards, HR Ameet kumar #8121158848 Hucon Solutions Pvt Ltd.

Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients product or services. Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedure. Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required. Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services & Track, document and retrieve information in call tracking database. Contact Person - Priya Srinivasan Email - priya@gojobs.biz

Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

Job Purpose: To engage with customers and bank partners through outbound and inbound calls, providing comprehensive information about Care Health Insurance products, generating leads, and contributing to sales targets. This role requires strong communication skills and a target-oriented approach to support business development. Job Profile: Manage both outbound and inbound calling processes effectively. Work towards achieving set targets for lead generation and sales. Brief customers and bank managers thoroughly about Care Health Insurance products and their benefits. Coordinate actively with bank branch heads regarding lead follow-up and target achievement. Qualifications: Any Graduate. Skills: Candidate should possess good communication skills. Proficiency in languages such as Malayalam, Telugu, and Kannada is preferred.

We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call SAFINA-9845658628 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.

Role & responsibilities : Collection of current dues Call the Delinquent customers & collect maximum payment through online. Educate the customers and resolve the customers problem. Follow up with the customers with updated data report. Suitable canadiate can visit the below venue for face-to-face interview Venue - L&T Finance , Gate no 4, A wing, 4th floor, LTI Mindtree, near Hotel Abhishek MIDC, Mahape Ghasoli Pin 400701

About The Role Elite Relationship Manager Department WCG Elite Location Delhi Reporting Relationship Will report to TBM/ABM/RBM Position Grade M3/M4/M5 Job Role To understand clients business & provide appropriate working capital solutions across Fund/ non-Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. To managed the mapped portfolio through regular meetings with the clients, to serve them, and to enhance the wallet share Build a sustainable direct sourcing channel by working closely with DSAs, CAs, associations etc. for new customer acquisition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus on continually increasing book size and profitability of the assigned portfolio. To understand client business model, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Share rapport with other operating units to customize and develop solutions To ensure correct sourcing of clients is done and maintain high standard of hygiene parameters including managing risk/delinquency etc. Job Requirement Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years" experience in the local market preferably some background in Sales & Credit Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills Job Knowledge- The candidate would need to handle Sales for a gamut of products like OD, CC, BG, LC, Imp/Exp limits etc.

Position - CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Position Grade - Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Position - CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Department Retail Liabilities | Digital Banking Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts Handling the hiring for pan India on contact center for Front level and mid-level. Spoc for multiple Business Vertical which includes Premium Process. Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre. Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards. Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence. Maintain MIS to analyze the quality of the hiring done in the zone. Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay. Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidates self-experience through questionnaire filled by him/her at both stages. Handling end-to-end mid to senior recruitment through Job Portals, Referrals, Consultants and Internal Company Database. Identifying future staffing needs. Responsible for effective manpower planning for Non-IT positions like Marketing, Legal, Customer Experience, and Sales & HR Professionals. Sourcing via diverse channels like Job portals, LinkedIn and referencing to maintain a healthy sourcing mix. Preliminary screening and conducting first stage interview. Pre & post offer documentation, Negotiating with candidates Formulating the salary structure of new hires. Preparing and issuing offer letters, appointment letters & confirmation letters. Background verification, Joining formalities, induction for all the new hires. Ensuring smooth on-boarding process and making new hires familiar with the organizational goals and objective Building effective and trustworthy relationships with employees. Interacting and meeting employees to understand challenges and grievances to resolve the same. Currently acting as a first level of escalation for all employee-related queries. Maintaining healthy internal communications and ensuring proper channels for the escalations. Organized many employee communication forums like One on One Interviews, Skip level meeting, project team meeting etc. Organized fun activities at the location level. Planning & execution of monthly engagement events. Taking new initiatives to boost employee morale and engagement level. Conducting exit interviews. Sharing all the Full and Final inputs with the payroll team to process. Ensuring healthy separation and issuing relieving letters. Work with the Talent Acquisition team along with hiring managers/stakeholders to assist in ongoing recruitment efforts. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagement. Manage the recruitment process and life cycle, including initial assessments, interviews, documentation and offers. Searching candidates according to the requirement through various recruitment methods such as Portals, Head hunting and referencing. Pre & Post offer documentation, Issuing offer letter & appointment letter. KAZO Fashion Private Limited, Noida Management Trainee Talent Acquisition & Talent Management - Nov 2016- Sep 2017 Handled role of HR leader where I have to foster people centric approach which enable to deliver organization goals in a healthy work culture, single point of contact for sales team for any of their business needs or grievance redressal. Acting as a bridge between Business Head and Sales Managers via effective communication of the message vice versa . Worked in close cohesiveness with the Sales Team, looking after their business needs including manpower. Annual Manpower Planning budgeting and adherence to the same Responsible for entire life cycle management for pan India Sales and HO employees - Recruitment, On boarding, Compensation, Performance Management, Exit Management. SKILLS HR Policy Execution Recruitment/Talent Acquisition Induction/orientation Training & Development Employee Relations Welfare Employee Engagement Payroll Management Grievance Handling

Position - CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Make outbound calls and receive inbound calls to generate leads Schedule meetings with potential clients for the sales team Follow up with clients to build relationships

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

Pune Women Candidates Only Female Tele Sales Executive for Real Estate Office Roles & Responsibilities - Handling customer calls Explaining project to customers Site Visit coordination Basic Computer skills must Perks and benefits Attractive deal closure incentive

We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call zoya@9035001415 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.

Handle calls/chats/emails to resolve customer queries Provide accurate service info Ensure timely and professional support Maintain records and follow processes Handle inbound customer interactions via phone Qualification: 12th Pass / Any Graduate Required Candidate profile Rotational Shift (Night) One Way Cab facility Contact No. 9303800850

Handle Inbound Calls, Answer queries & Maintai MIS Excellent English & Communication, Good MS Office skils Rotational shift - 3 shifts for Men ( day & night ) & 2 shifts for women ( only day )

Key Responsibilities: We are looking for Spanish Travel Sales Agent (Urgent Opening) Need Immedidate Joiner Minimum 6 Months of travel sales experience in US market.(PPC) Flight booking/ hotel / Train etc. Required some knowledge of Amadeus. And google flights Process Sales inbound calling. Sell tickets for flight / hotel / car / train.. Night shift / 5 days working Graduation not required

1. Handling customer inquiries, complaints, and concerns by providing solutions, resolving issues, and ensuring a positive customer experience through effective communication across various channels like phone, email, and chat. 2. Also building strong customer relationships; key responsibilities include problem-solving, processing orders, and adhering to established customer.

Job Title: Program Online Course Admission Counsellor Professional Degree Programs Company: Edumilestones Location: Bengaluru Job Type: Full-Time Department: Admissions & Counseling Online Professional Degree Programs About Edumilestones: Edumilestones is a leading EdTech platform offering cutting-edge career counseling technology, global admissions support, and access to 1500+ online degree programs from top universities (IIIT, IIM, Deakin, Liverpool, Amity, etc.). We empower learners to upskill, reskill, and achieve career advancement through flexible, recognized online education. Role Overview: We’re looking for passionate Program Online Course Counsellors to guide professionals and students in choosing the right UG/PG online degree programs —such as BBA, BCA, MBA, MCA, M.Tech, and international degrees—based on their career goals, interests, and eligibility. Key Responsibilities: Inbound & Outbound Counseling: Connect with prospective students via calls, WhatsApp, or video calls to understand their academic background, career goals, and program preferences. Program Recommendation: Suggest best-fit online degree programs from our 1500+ course portfolio (India & international) aligned to learner goals and eligibility. Admissions Guidance: Walk learners through eligibility, course structure, university partnerships, fee plans, EMI options, and admission timelines. Lead Follow-up & Conversion: Maintain timely follow-ups and convert interested leads into successful admissions using CRM. Daily CRM Updates: Log every call, interaction, and status update in the CRM platform. Target Achievement: Meet weekly/monthly enrollment targets and maintain high learner satisfaction scores. Cross-Selling/Up-Selling: Recommend relevant certification or career support tools alongside degree programs when applicable. Ideal Candidate Profile: Graduate (any stream); PG preferred 1–4 years of experience in education counseling, EdTech sales, university admissions, or inside sales Strong knowledge of online degree programs (UGC/AICTE-approved or international preferred) Excellent communication skills – English + Hindi (Regional language is a plus) Consultative mindset with ability to match learner needs with program features Hands-on experience with CRM tools and follow-up systems Empathetic, target-oriented, and solution-driven personality Perks & Benefits: Attractive incentives on admissions and targets Access to Edumilestones’ premium tools and training 1500+ degree options to promote with global & India universities Career growth into senior admissions or academic advisory roles To Apply: Send your resume and a brief note on why you're passionate about guiding professionals to: hr@edumilestones.com / +91 88673 44436

We have requirement for Customer Support Representatives Experience : Freshers & Experienced Experience only from international Customer support background only. Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package : 2.5 LPA - 5.5LPA Only Immediate Joiners Documents Required : Pan card, Aadhar Card (Full Date of Birth), Educational Documents, Offer letter,Reliving letter & Last 3 Months Payslip Intersted Candidates Can share their resume to :- [HIDDEN TEXT] Hr Ameet kumar Ph no :- 8121158848 Hucon Solutions Pvt