499 Inbound Calling Jobs - Page 5

Position - CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (...

Position - CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (...

Department Retail Liabilities | Digital Banking Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer ...

Position - CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Position Grade - Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs spec...

Position - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the pr...

Hiring for international E commerce voice process US shift location: Electronic city salary : freshers - 21k TH , experienced 32k TH both way cab for experinced minimun 1 year of international voice experience in mandate 5 days of working

Role & responsibilities Interacting with customer for resolving Billing issues International voice process US shift Preferred candidate profile: Should be Good in com skills Minimum 12th PASS . HSC Should be ok working in night shifts Should have At least 1 year experience in international process Preferred candidate profile Loyalty bonus of every 6 months 2 way cab Incentives

Hiring for International Inbound Tech & Customer Support ( *UK shift ) * Industry: Broadband Services Nature of Work: - Handle inbound technical support queries related to broadband - Assist customers with service-related concerns - Perform upselling during calls - Earn exciting incentives through successful upselling Salary Package: - Fresher: 23,000 per month - Experienced: Up to 30,800 per month (based on last drawn in-hand salary) Incentives: - Performance-based incentives available What Were Looking For: - Strong communication skills - Stability and confidence in handling customer interactions Contact HR Mahadev: 7411782495

Role Overview: You will play a crucial role in generating leads and supporting sales efforts for solar products and services. Your primary responsibilities will include making outbound calls to potential customers, qualifying leads, building customer relationships, managing data, and collaborating with the sales team. Your role will also involve providing information about solar energy benefits and solutions to interested customers. Key Responsibilities: - Make outbound calls to introduce and promote solar products and services - Qualify leads by gathering customer information and understanding their solar energy needs - Schedule appointments or meetings with prospective clients - Provide in...

Role: Voice Inbound / Outbound caller - Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organiza...

Key Responsibilities: Sales Functions: Engage with potential international customers (via inbound/outbound calls, chat, or email). Understand customer needs and offer tailored solutions or product recommendations. Convert leads into sales while ensuring a high standard of customer experience. Meet or exceed sales targets (daily/weekly/monthly) including upselling and cross-selling KPIs. Handle price negotiations, offer promotions, and close deals efficiently. Customer Service Functions: Provide Level II support for post-sales queries, complaints, and technical/product issues. Handle escalations from Level I agents with professionalism and problem-solving efficiency. Ensure accurate and timel...

- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off CTC 14 to 28 K PM Contact: recruiter1@rankskills.in

Experience: 0-5 years (Freshers with good English can apply)Handle inbound/outbound international calls (US/UK clients)Provide product/service support in EnglishWork in rotational night shifts Required Candidate profile Job Type: Full-time, rotational shifts Great exposure to International BPO industry + high incentives! International BPO - Non-Voice (Chat/Email) Education: Any Graduate / Undergraduate

Experience: 0-4 years (Freshers welcome)Handle inbound/outbound calls in Hindi & EnglishResolve customer queries politely and efficientlyMaintain call records and customer satisfaction Required Candidate profile Job Type: Full-time, 6 days working Excellent growth opportunities in Domestic BPO sector! Education: Any Graduate / Undergraduate

Manage inbound/outbound calls to address customer queries and issues. Deliver accurate solutions while maintaining professionalism. Adhere to call scripts, quality standards, and company policies. Update customer records and meet performance targets. Required Candidate profile Freshers Graduates can apply Excellent Comm skills - MUST HAVE Ok with Rotational Night shifts. Perks and benefits Salary: 20K to 45K P/M Q.Incentives Cabs Insurance

Role: Voice Inbound / Outbound caller - Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organiza...

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call Ilakiya 9514166620 for more info Regards Ilakiya 9514166620

You are invited to join HCL Technologies for an exciting opportunity in the International Voice Process for a renowned banking sector. As a Customer Support representative, you will be responsible for handling inbound calls without any sales, upselling, or cross-selling involved. Your primary focus will be on responding to clients through both voice and written communication to ensure timely and satisfactory outcomes tailored to individual needs. Location & Schedule: - Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, Chennai, Tamil Nadu - Work Location: Chennai- Ambattur 6 - Designation: Customer Support - Experience: 1 to 3 years in Voice Process - Educat...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

CEC Officer - Inbound - Retail Assets-Customer Experience Center-Contact Centre Inbound CEC Officer Inbound - Retail Assets Department -Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager Job Role To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues....

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Privy Department -Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution o...

CEC Officer - Inbound - Privy Department- Customer Experience Center Reporting -Relationship CEC Team Leader - Inbound Position Grade- Assistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-...

CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Retail Liabilities Department- Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of custome...