499 Inbound Calling Jobs - Page 4

HCL Tech hiring Fresher Candidates- Customer Service Representative Role Candidate should be comfortable for Night shift Good Communication Skills Required Good Typing speed Btech, MTech, BCA and MCA candidates are not eligible. Job Description - Contact Centre Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers . Work Experience & Qualification criteria Excellent communication skills - both verbal and written - with a professional telephone etiquette. Helpful, empathetic, and enthusiastic about customer service. Fresher...

Hiring for the INTERNATIONAL VOICE PROCESS CUSTOMER SERVICE PROFILE Experienced and Fresher both are eligible Excellent Communication required Salary - UP TO 3 LPA - 7 LPA Multiple Perks & Benefits are there- Both side cabs 5 Days working + 2 Days Off Meal facility Night/Rotational shifts Location - Gurgaon/Noida (WFO) Contact : +91 9310779078 Email : Harshita.imaginators24@gmail.com NOTE: WE ARE NOT ENTERTAINING CANDIDATES FROM BACKEND/BACKOFFICE BACKGROUND

Title: Outbound Executive Voice and Email Process -HSC/UG Freshers & experience with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS ) Weekly Rotational off -CTC 14 to 28 K PM -Location-Airoli Malad Thane Rabale -Immediate joiner

This is a full-time remote role for a Pre Sales Executive at Oratrics. The Pre Sales Executive will be responsible for tasks such as cold calling, trial class booking, and presentations to enhance the growth of the organisation. Key Responsibilities 1. Outbound and Inbound Calls: Initiate outbound calls to prospective leads, providing information about Oratrics Platform demo classes. 2. Lead Engagement: Cultivate and nurture strong relationships with potential customers through effective communication. 3. Demo Class Coordination and Bookings: Schedule and confirm a minimum of 6 demo class bookings each day, ensuring alignment with lead preferences and availability. 4. Documentation: Maintain...

Attend inbound customer calls and provide prompt and accurate responses Log all customer interactions and cases properly in the CRM system Resolve customer queries efficiently while maintaining high service standards Make outbound calls to customers when required, in line with company communication protocols Follow up on open cases and ensure timely closure and customer satisfaction Coordinate with internal departments to resolve complex issues Maintain customer-centric communication and ensure positive engagement Adhere to defined processes, quality guidelines, and performance metrics

Attend inbound customer calls and provide prompt and accurate responses Log all customer interactions and cases properly in the CRM system Resolve customer queries efficiently while maintaining high service standards Make outbound calls to customers when required, in line with company communication protocols Follow up on open cases and ensure timely closure and customer satisfaction Coordinate with internal departments to resolve complex issues Maintain customer-centric communication and ensure positive engagement Adhere to defined processes, quality guidelines, and performance metrics

Attend inbound customer calls and provide prompt and accurate responses Log all customer interactions and cases properly in the CRM system Resolve customer queries efficiently while maintaining high service standards Make outbound calls to customers when required, in line with company communication protocols Follow up on open cases and ensure timely closure and customer satisfaction Coordinate with internal departments to resolve complex issues Maintain customer-centric communication and ensure positive engagement Adhere to defined processes, quality guidelines, and performance metrics

Attend inbound customer calls and provide prompt and accurate responses Log all customer interactions and cases properly in the CRM system Resolve customer queries efficiently while maintaining high service standards Make outbound calls to customers when required, in line with company communication protocols Follow up on open cases and ensure timely closure and customer satisfaction Coordinate with internal departments to resolve complex issues Maintain customer-centric communication and ensure positive engagement Adhere to defined processes, quality guidelines, and performance metrics

Hiring (For Real Estate) US Process Shift Timing 05:30 PM - 2:30 AM 06:30PM - 03:30 AM 07:30 PM - 04:30AM Saturday/ Sunday Off Key Responsibilities: Act as the primary point of contact for customer inquiries and support requests. Ensure timely resolution of customer issues and escalate when necessary. Collaborate with cross-functional teams to improve service delivery and customer experience. Monitor customer health metrics and proactively engage customers to prevent churn. Manage onboarding processes and provide training/resources to new customers. Analyze operational workflows and suggest improvements for efficiency. Maintain accurate records of customer interactions and feedback. Support ...

1. Handles the customer requests and complaints. 2. Provide appropriate solutions and alternatives within the time limits. 3. Follow up to ensure resolution. 4. Follow communication procedures, guidelines and policies. 5. Provide resolution with the basic knowledge and skill. Skills required :- 1. Good communication skills 2. Knowledge of Microsoft Office

Handling customer inquiries and resolving issues via phone, email, or chat Handling in different processes such as negative review conversion of e-commerce platform, Review gathering, abandon cart customer, etc. as and when needed Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints with end-to-end resolution & eescalating issues handling Maintaining accurate and up-to-date customer records and documentation Processing replacement, refunds, and exchanges as required - Collaborating with other departments, such as operations and marketing, to ensure the timely and accurate delivery of products and services to cus...

1.Self driven, decission making skills 2. Handling customer's queries and complaints 3. Inbound/Outbound calls 4. Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors. 5. Minimum of 6 months in customer support 6. 24/7, Rotational Shift / 6 Days working // 1 Weekly Off.

1. Handling customer inquiries, complaints, and concerns by providing solutions, resolving issues, and ensuring a positive customer experience through effective communication across various channels like phone, email, and chat. 2. Also building strong customer relationships; key responsibilities include problem-solving, processing orders, and adhering to established customer.

The primary aim of the role is to increase the volume of quality enrolments in IRMs examinations, improve conversions and help resolve student and working professional queries. The key role will be required to manage and implement a best practice process around admissions customer experience, selling the IRMs qualifications, doing follow-up calls, managing alumni relationships to push students for further Level examinations and make weekly reports in order to make improvements to conversion.

The primary aim of the role is to increase the volume of quality enrolments in IRMs examinations, improve conversions and help resolve student and working professional queries. The key role will be required to manage and implement a best practice process around admissions customer experience, selling the IRMs qualifications, doing follow-up calls, managing alumni relationships to push students for further Level examinations and make weekly reports in order to make improvements to conversion. Excellent written and oral communication skills Responsible to handle inbound & outbound calls as per the leads provided

Telecaller Job Description A telecaller is a professional who engages in telephonic communication with existing and potential customers to generate sales leads or close sales. This role is crucial across various industries, as telecallers serve as the first point of contact between the company and its clients. Key Responsibilities Initiate Calls: Make outbound calls to prospective and current clients to promote products or services. Customer Engagement: Address customer inquiries, resolve complaints, and provide information about products. Lead Generation: Identify potential customers and nurture leads through effective communication. Documentation: Maintain accurate records of customer inte...

Manage inbound/outbound calls to address customer queries and issues. Deliver accurate solutions while maintaining professionalism. Adhere to call scripts, quality standards, and company policies. Update customer records and meet performance targets. Required Candidate profile Freshers Graduates can apply Excellent Comm skills - MUST HAVE Ok with Rotational Night shifts. Perks and benefits Salary: 20K to 45K P/M Q.Incentives Cabs Insurance

Make outbound calls to manufacturers and onboard them on Pincodekart. Assist in accurate product listing, data entry, and catalogue management. Explain the features and benefits of the platform to new partners.

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift Joining : Immediate

Work Location – Airoli, Rabale, Thane , Mumbai Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift available Joining : Immediate

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call Ilakiya 9514166620 for more info Regards Ilakiya 9514166620

Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills & Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Hiring Now: Customer Service Executive International BPO (WFO) Location: Thane & Malad (Work from Office) Salary: ?21,000 ?40,000 per month Shifts: Rotational US & Australian Night Shifts Week Offs: Rotational 2 Week Offs Joining: Immediate Requirements Min. 1 year International BPO (Voice) experience Mandatory Excellent spoken & written English Flexible for rotational night shifts Comfortable with rotational offs Must be open to Work from Office (Thane or Malad) Key Responsibilities Handle inbound/outbound international voice calls Support US & Australian customers with professionalism Resolve queries within SLA and maintain quality standards Achieve targets while ensuring customer satisfac...

Role: Voice Inbound / Outbound caller - Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organiza...

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call Ilakiya 9514166620 for more info Regards Ilakiya 9514166620