403 Inbound Calling Jobs - Page 3

Work Location – Airoli, Rabale, Thane , Mumbai Experience : (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift Joining : Immediate Joiner

- Inbound/Outbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in

Work Location – Airoli, Rabale, Thane , Mumbai, Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC and Any Graduate Shift Timing :24/7 Joining : Immediate Joiner

Job Overview: We are seeking highly motivated and customer-focused Voice Process Associates to handle inbound and outbound calls for US General Insurance clients. In this role, you will be responsible for assisting customers with general inquiries related to their insurance accounts, such as payment updates, and other non-policy-related requests. You will play a key role in ensuring smooth communication and a positive experience for our customers. Key Responsibilities: Handle inbound and outbound calls professionally, providing assistance for insurance-related inquiries. Guide customers through standard processes, offering support in updating or verifying their information. Ensure calls are routed appropriately based on the customers needs or inquiries. Address customer concerns using predefined scripts and processes. Log accurate and complete details of customer interactions and ensure smooth resolution of inquiries. Maintain a high standard of professionalism, ensuring a seamless and positive customer experience. Meet performance targets related to call handling time, call quality, and customer satisfaction. Adhere to company policies, procedures, and regulatory requirements, ensuring customer privacy and data security. Handle technical issues related to customer queries and escalate as necessary. Excellent Verbal and Written Communication

Key Responsibilities: Customer Support: Handle inbound and outbound customer calls, emails, and chat queries promptly and professionally. Provide accurate and detailed information to customers regarding products, services, and policies. Assist customers in troubleshooting issues with products or services and offer solutions in a clear and empathetic manner. Issue Resolution: Resolve customer complaints and issues in a timely and effective manner, ensuring customer satisfaction. Escalate complex issues to the appropriate department or supervisor when necessary. Follow up on customer cases to ensure complete resolution and customer satisfaction. Product Knowledge: Maintain a deep understanding of the companys products or services, including features, benefits, and common troubleshooting steps. Provide training to new customers or users, as needed, to ensure effective use of products/services. Documentation and Reporting: Accurately log all customer interactions, complaints, and resolutions in the CRM system. Provide feedback and suggestions to improve the customer experience based on interactions. Assist in generating customer service reports, tracking performance metrics, and identifying areas for improvement. Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad,Remote

1) Outbound callings. 2) Inbound calling 3) Lead generation, 4) Following up with leads and closing deals. 5) Answering Customer Queries, 6) Explaining the benefits of products or services 7) Delivering a scripted sales pitch. Engaging with potential and existing customers via phone to generate leads, promote products/services, and handle inquiries, ultimately contributing to sales and customer satisfaction.

Seeking a Customer Support Representative to handle inquiries via phone, email, and chat. Resolve issues, provide product info, and ensure customer satisfaction. Requires strong communication skills, problem-solving abilities, and prior customer service experience.Responsibilities Respond to customer inquiries through various channels (phone, email, chat) in a timely and professional manner. Identify and resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Provide accurate information about products, services, and company policies. Build strong customer relationships through empathy and understanding. Document customer interactions and resolutions in a clear and concise manner. Contribute to process improvement initiatives to enhance customer experience. Meet performance metrics, such as customer satisfaction, first call resolution, and average handle time.

1.Make outbound calls to customers for payment follow-ups and collections. 2.Explain payment terms and resolve customer queries related to dues. 3.Update the database with relevant information after each call. 4.Follow up on outstanding payments in a timely manner. 5.Achieve daily/weekly/monthly collection targets. 6.Maintain customer confidentiality and professionalism in communication. Location-Sangamwadi (Pune), Bund Garden (Pune) ,Pune Station (Pune) Exp.-1. Prior experience in collections or tele calling preferred (0-3 years). 2. Industry-specific experience (NBFC, Banking, Telecom) Good verbal Communication Skills, Basic computer knowledge (MS Excel)

We are currently seeking an enthusiastic, skilled, and dedicated Telecaller to join our team. This position is ideal for individuals with a bachelors degree and basic English communication skills, who are eager to assist customers with queries and resolve complaints effectively. Job Responsibilities: Handle inbound customer calls professionally and efficiently, addressing product-related queries, concerns, and complaints. Resolve customer issues and complaints by identifying the problem, offering appropriate solutions, and following up to ensure satisfaction. Maintain a record of customer interactions, inquiries, and complaints in the system. Ensure that customer feedback is escalated to the relevant departments for further action, if necessary. Maintain a positive and helpful attitude, ensuring that each customer feels valued and heard. Stay updated on product information, promotions, and company policies to provide accurate responses. Qualifications: Any Bachelor's degree (Any discipline). Basic proficiency in English (both verbal and written). Strong communication and interpersonal skills. Basic knowledge of MS Office (Word, Excel, Outlook). Ability to work in a fast-paced environment. Positive attitude with a willingness to learn and grow. Prior experience in customer service or tele calling is a plus but not mandatory. Skills and Competencies: Customer-focused with a keen interest in helping others. Patience and problem-solving ability when handling complaints.

Job Responsibilities: Handle inbound customer calls professionally and efficiently, addressing product-related queries, concerns, and complaints. Resolve customer issues and complaints by identifying the problem, offering appropriate solutions, and following up to ensure satisfaction. Maintain a record of customer interactions, inquiries, and complaints in the system. Ensure that customer feedback is escalated to the relevant departments for further action, if necessary. Maintain a positive and helpful attitude, ensuring that each customer feels valued and heard. Stay updated on product information, promotions, and company policies to provide accurate responses. Qualifications: Any Bachelor's degree (Any discipline). Basic proficiency in English (both verbal and written). Strong communication and interpersonal skills. Basic knowledge of MS Office (Word, Excel, Outlook). Ability to work in a fast-paced environment. Positive attitude with a willingness to learn and grow. Prior experience in customer service or tele calling is a plus but not mandatory. Skills and Competencies: Customer-focused with a keen interest in helping others. Patience and problem-solving ability when handling complaints.

Job Title: Domestic Voice telecaller,telesales,12th fresher can apply, 6days working, 1day rotational off Job Summary: We are seeking a Domestic Voice to join our customer service team. The ideal candidate will have excellent communication skills, the ability to handle customer inquiries over the phone, and a commitment to delivering outstanding customer service. In this role, you will interact with customers within the domestic market, helping resolve issues, answering queries, and providing support on various products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls in a professional and efficient manner. Issue Resolution: Assist customers with resolving issues related to products/services, addressing concerns, and providing clear solutions. Product Knowledge: Maintain up-to-date knowledge of the companys products, services, and policies to offer accurate information. Customer Satisfaction: Ensure customer satisfaction by providing a positive experience during every call and meeting the performance metrics. Documentation: Accurately document all customer interactions and follow up on open cases, ensuring proper records are kept. Process Adherence: Follow company protocols and scripts, ensuring all customer queries are handled in line with quality standards. Escalation Handling: Identify and escalate complex issues to the appropriate team or supervisor. Team Collaboration: Work closely with the team to meet collective targets and contribute to team success. Feedback & Reporting: Provide feedback on recurring issues or potential improvements and report performance metrics regularly.

Roles and Responsibilities Handle international customer calls inbound and outbound professionally and resolve customer inquiries and issues. Provide accurate information about products services. Ensure high levels of customer satisfaction through excellent service. Meet, exceed daily, weekly, and monthly performance metrics. Document customer interactions accurately in the CRM system. Prior experience in a BPO and Call Center or voice support role. Must have skill set Looking for candidates with International Voice Process / Call Center Operations skills Should have experience coming from customer Service Space - Voice Process Candidate with the discipline. Contact Person: Divya R Email ID: rdivya@gojobs.biz

The Telemarketing job involves generating leads, making sales, and providing customer service primarily over the phone. You will typically work in call centers and utilize both inbound and outbound calling to connect with prospects and clients. Your responsibilities will include answering customer inquiries, providing product information using scripts, and maintaining accurate records of customer interactions. This is a Full-time position with benefits including cell phone reimbursement. The schedule is Day shift and Morning shift, with a performance bonus offered. Preferred languages for this role are Hindi and English. The work location is in person.,

Work Location – Airoli, Rabale, Thane, Mumbai Suburbs Exp : freshers to 2 years Sal : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing :24/7 Shifts Joining : Immediate to within 30 days

- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in

- Voice process/Chat process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT)Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in -Want "immediate joiner"

1. Handling Incoming and outbound calls. 2. Working towards converting the potential clients to our clients by providing them detailed information & solving their queries. 3. Build Relationships with existing as well as future clients 4. Partake in strategizing new initiatives for growing business with a quantifiable end product. 5. Rotational Shifts are limited to only 2 instances in month. For working on any non-working days (weekends or public holidays) as per the teams requirement, a compensatory off for the same will be provided. 6. Team Management (Revenue assigned to Team) along with Self Targets Key Responsibility Areas (KRAs) Reasonable Revenue Targets linked with very attractive Incentives.

Handle Inbound Calls, Answer queries & Maintai MIS Excellent English & Communication, Good MS Office skils Rotational shift - 3 shifts for Men ( day & night ) & 2 shifts for women ( only day )

- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in

- Voice Process/Chat Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in

-Voice Process/Chat Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in

Inbound and out-bound calls,Handle the queries of the customer ,coornating with different departments, Sales. Responsibilities: Inbound Call Management: Respond promptly and professionally to inbound calls from prospective and existing customers. Understand customer needs, pain points, and technical requirements through effective questioning and active listening. Provide accurate information about products/services, pricing, and solutions. Qualify leads and identify sales opportunities from inbound inquiries. Outbound Sales & Prospecting: Initiate outbound calls to pre-qualified leads, existing customers, and cold prospects to generate new business. Conduct research to identify potential customers and market segments. Develop and execute strategies to convert prospects into active customers. Follow up on marketing campaigns and sales leads to maximize conversion rates. Customer Query Handling & Technical Support: Serve as the first point of contact for technical queries and issues related to products/services. Diagnose and troubleshoot basic technical problems, providing solutions or escalating complex issues to the appropriate technical support teams. Educate customers on product features, benefits, and best practices. Maintain a high level of product knowledge to address diverse customer questions effectively. Inter-Departmental Coordination: Collaborate closely with internal departments including Technical Support, Product Development, Marketing, and Operations to ensure seamless customer experience and problem resolution. Facilitate communication between customers and internal teams to address specific technical requirements, product feedback, or service delivery issues. Ensure that customer commitments are met by coordinating internal resources efficiently. Sales & Revenue Generation: Achieve and exceed individual and team sales targets and KPIs (Key Performance Indicators). Prepare and present compelling sales proposals, quotes, and contracts. Negotiate terms and close deals effectively. Identify up-selling and cross-selling opportunities to maximize revenue from existing accounts. Maintain accurate and up-to-date customer and sales activity records in the CRM system. Relationship Management: Build and maintain strong, long-lasting customer relationships based on trust and mutual respect. Proactively identify opportunities to improve customer satisfaction and retention. Gather customer feedback and relay it to relevant internal teams for continuous improvement.

Position: Executive T1 Services (Customer Service) Experience: 2–3 Years (Customer Service / Calling background mandatory) Location: Gurgaon (DLF) CTC: Up to 4.6 LPA Job Description: We are looking for female candidates for the role of Executive – T1 Services . The role involves 100% calling (inbound/outbound) to handle customer queries, complaints, and service requests for credit card holders. Key Responsibilities: Handle inbound and outbound customer calls efficiently. Resolve customer queries and complaints within defined SLAs. Ensure high customer satisfaction through excellent communication skills. Adhere to quality, productivity, and compliance parameters. Support process improvement and provide real-time feedback. Requirements: Graduate in any discipline. 2–3 years of customer service experience with calling background (mandatory). Excellent communication skills. Comfortable working in roster-based roles (rotational shifts/week-offs). Prior experience in banking/financial services preferred (not mandatory). What We Offer: Competitive salary up to 4.6 LPA. Opportunity to work with a leading brand in financial services. Rewards & recognition programs, health benefits, and learning opportunities. Location: Gurgaon – DLF Note: This opportunity is open for female candidates only .

Department: Sales & Marketing Qualification: Any Degree Job Summary: We are seeking a highly motivated and experienced Senior Digital/ Telesales professionals to drive revenue growth through proactive outreach and sales conversion. The ideal candidate will have a proven track record in Digital/ Telesales, exceptional communication skills, and the ability to close high-volume deals. This role involves both inbound and outbound calling, lead qualification, and maintaining strong customer relationships. Job Responsibilities: Conduct outbound calls to potential and existing customers to sell products/services. Respond to all inbound telephone and email inquiries in a timely, professional, and courteous manner, providing accurate information and ensuring a high standard of customer service. Converting leads into sales. Identify customer needs and recommend appropriate products or services. Achieve and exceed sales targets and KPIs. Maintain accurate records of calls, leads, and sales. Coordinate with Operations and service teams to ensure seamless customer experience. Provide regular reports on sales performance and market feedback to management. Stay updated on product knowledge, market trends, and competitor offerings.

Based in: Andheri West, Mumbai / Work from Office Work Timings: 6 days a week from 10:00 am to 7:00 pm Reporting to: Business Head Experience required: 2+ years of work experience mandatory in field of architect based interior / exterior products. What do you need to do? (Role and Responsibilities) We are looking for a Sales Manager who is able to identify new business opportunities in order to generate revenue, improve profitability and help the business grow. To excel in this role you should be an active listener, have a compelling sales personality and a hunger to chase and close new business from cold calls and inbound warm leads. Job Responsibilities: Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills. Requirements Of the Role: Bachelors degree in any discipline or a 12th graduate Experience in sales, marketing or related fields Strong communication skills Time management and planning skills Ability to manage complex projects and multi-task Excellent organizational skills Ability to flourish with minimal guidance, be proactive, and handle uncertainty