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3.0 - 7.0 years
8 - 14 Lacs
Hyderabad
Work from Office
Please find the link given below for company details and also JD enclosed. Location: Hyderabad (Week-offs on Monday) Mode: Work from Office (11-8pm) Website: https://www.aliensgroup.in/ Apartments in Hyderabad | Flats in Hyderabad |Properties in Hyderabad Aliens Group - India's First IGBC Certified Company consisting of Luxury 2/3/4/5 BHK Apartments in Hyderabad , Flats in Hyderabad Flats in Gachibowli ,Properties in Hyderabad www.aliensgroup.in Roles and Responsibilities: - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over...
Posted 5 months ago
0.0 - 1.0 years
1 - 2 Lacs
Noida, Delhi / NCR
Work from Office
Roles and Responsibilities - Outbound calling to sale the loan and finance products like Personal Loan - Coordinating with the customer and manager to provide the respective details and documents required for processing the loan - Coordinating with the bankers and relationship manager to solve the customer query - Uses independent judgement and resourcefulness to convert the customer and offer the personal loan. - Uses time-management skills to fulfil requirements within pre-established time constraints and guidelines. - Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue - Performs essential job demands for this position Desired Candidate Profile -...
Posted 5 months ago
0.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
- Shift: US Rotational shifts (Night shift) - Both way cab facility provided Responsibilities: 1. Handle inbound customer calls and provide resolution to customer queries in a clear, professional, and timely manner. 2. Communicate effectively with customers, ensuring a high level of satisfaction. 3. Resolve customer issues, ensuring they are addressed accurately and promptly. 4. Ensure high-quality customer service standards are met consistently. Requirements: 1. Strong communication skills (verbal & written). 2. Good typing skills and attention to detail. 3. Ability to work independently and as part of a team. 4. Graduate freshers, or HSC with up to 6 months of International BPO experience....
Posted 5 months ago
0.0 - 2.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Outbound Calls: Initiating outbound calls to existing or potential customers from a provided list to promote products or services, conduct surveys, or gather feedback. Required Candidate profile Inbound Calls: Answering incoming calls from customers inquiring about products, services, or orders, and providing them with relevant information or assistance. for More details@8019412615
Posted 5 months ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Remote
This is a full-time remote role for a Pre Sales Executive at Oratrics. The Pre Sales Executive will be responsible for tasks such as cold calling, trial class booking, and presentations to enhance the growth of the organisation. Key Responsibilities 1. Outbound and Inbound Calls: Initiate outbound calls to prospective leads, providing information about Oratrics Platform demo classes. 2. Lead Engagement: Cultivate and nurture strong relationships with potential customers through effective communication. 3. Demo Class Coordination and Bookings: Schedule and confirm a minimum of 6 demo class bookings each day, ensuring alignment with lead preferences and availability. 4. Documentation: Maintain...
Posted 5 months ago
0.0 - 4.0 years
1 - 3 Lacs
Chennai, Tamil Nadu, India
On-site
Position:Telemarketing Executive Experience:03 years Salary:15,000 ?30,000 Location:Chennai Role & responsibilities Outbound calls, lead generation, Follow-ups Promote products Preferred candidate profile Fluent in Tamil, basic English Good communication skills Perks and benefits Fixed salary + incentives Career growth opportunities Contact: +91 93421 53877 (Call/Whatsapp)
Posted 5 months ago
1.0 - 3.0 years
1 - 3 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
This is a full-time on-site role for a Customer Relationship Executive at Virinchi Peoples Hospital, located in Hyderabad, Banjarahills. The Customer Care Executive will be responsible for: Providing customer support Ensuring customer satisfaction Delivering excellent customer service Effective communication Driving sales Experience: 1+ years Note: Should be experienced in Hospital field calling, willing to do rotational shifts. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Strong communication skills Sales skills Experience in managing customer relationships Ability to work effectively in a team Answering telephonic and e-mail inquiries in a timely mann...
Posted 5 months ago
0.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
Job Overview: We are seeking highly motivated and customer-focused Voice Process Associates to handle inbound and outbound calls for US General Insurance clients. In this role, you will be responsible for assisting customers with general inquiries related to their insurance accounts, such as payment updates, and other non-policy-related requests. You will play a key role in ensuring smooth communication and a positive experience for our customers. Key Responsibilities: Handle inbound and outbound calls professionally, providing assistance for insurance-related inquiries. Guide customers through standard processes, offering support in updating or verifying their information. Ensure calls are ...
Posted 5 months ago
0.0 - 1.0 years
3 - 5 Lacs
Mumbai
Work from Office
1. Handles the customer requests and complaints. 2. Provide appropriate solutions and alternatives within the time limits. 3. Follow up to ensure resolution. 4. Follow communication procedures, guidelines and policies. 5. Provide resolution with the basic knowledge and skill. Skills required :- 1. Good communication skills 2. Knowledge of Microsoft Office
Posted 5 months ago
1.0 - 3.0 years
1 - 5 Lacs
Bareilly
Work from Office
telecallers required.Responsibilities: Outbound/Inbound Calling: Make outbound calls to potential or existing customers to promote products or services, conduct surveys, or gather information. Handle inbound calls, address customer inquiries, and provide accurate information. Follow up on leads and maintain consistent communication with customers. Lead Generation and Qualification: Identify and qualify potential leads based on predefined criteria. Gather customer information and update the database accurately. Schedule appointments or generate sales leads for the sales team. Customer Service: Provide excellent customer service by addressing customer queries and resolving issues promptly. Mai...
Posted 5 months ago
0.0 - 1.0 years
3 - 11 Lacs
Mumbai, Maharashtra, India
On-site
Answering queries from customers/candidates professionally and responding to customer inquiries. (Inbound Calls) Researching required information using available resources. Handling and resolving customer basic queries. Providing customers with the organization s service and product information. Completing call notes and call reports as necessary and updating them in the CRM. Guiding customer through the portal & explaining them the process. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing queries, communicating, and coordinating with internal departments. Other duties as assigned....
Posted 5 months ago
2.0 - 7.0 years
2 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.
Posted 5 months ago
2.0 - 7.0 years
2 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.
Posted 5 months ago
1.0 - 2.0 years
2 - 3 Lacs
Mumbai
Work from Office
Handling customer inquiries and resolving issues via phone, email, or chat Handling in different processes such as negative review conversion of e-commerce platform, Review gathering, abandon cart customer, etc. as and when needed Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints with end-to-end resolution & eescalating issues handling Maintaining accurate and up-to-date customer records and documentation Processing replacement, refunds, and exchanges as required - Collaborating with other departments, such as operations and marketing, to ensure the timely and accurate delivery of products and services to cus...
Posted 5 months ago
0.0 - 4.0 years
8 - 14 Lacs
Mumbai
Work from Office
Job objectives : - Handling of inbound Client Leads/Enquiries & its Closure - Negotiation with Merchants and Clients - Working towards achieving monthly revenue target Requirements : We are looking for a Young and Energetic Person who is - Graduate - Has Excellent Communication and Negotiation Skills - Is Target Oriented with Sharp Business Acumen - Ability to take up ownership Location : Mumbai
Posted 5 months ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad
Work from Office
We are looking for an enthusiastic Telecaller to join a dynamic travel company. The candidate will be responsible for handling inbound and outbound calls, promoting our travel packages, assisting customers with inquiries, and converting leads into bookings. A pleasant voice, persuasive attitude, and customer-focused approach are key to success in this role.
Posted 5 months ago
1 - 6 years
1 - 3 Lacs
Navi Mumbai
Work from Office
Role & responsibilities : Collection of current dues Call the Delinquent customers & collect maximum payment through online. Educate the customers and resolve the customers problem. Follow up with the customers with updated data report. Suitable canadiate can visit the below venue for face-to-face interview Venue - L&T Finance , Gate no 6, A wing, 4th floor, LTI Mindtree, near Hotel Abhishek MIDC, Mahape Ghasoli Pin 400701
Posted 5 months ago
- 1 years
2 - 3 Lacs
Bengaluru
Work from Office
Identifying customers needs, give clarifications/information/solutions. Coordinate the same with branches in relations to sale of Foreign Exchange. Managing Inbound calls only. No outbound/cold calls.
Posted 5 months ago
- 5 years
3 - 4 Lacs
Mumbai, Nashik, Pune
Work from Office
Handle customer queries professionally via voice (inbound & outbound). Maintain high service standards and provide accurate information. Ensure first-call resolution and manage customer expectations. Required Candidate profile Collaborate with team leads and quality analysts for continuous improvement. Required Skills: Excellent verbal communication skills in English. Location: Pune, Nashik, Mumbai, Nagpur
Posted 5 months ago
- 5 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Title: Domestic Voice telecaller,telesales,12th fresher can apply, 6days working, 1day rotational off Job Summary: We are seeking a Domestic Voice to join our customer service team. The ideal candidate will have excellent communication skills, the ability to handle customer inquiries over the phone, and a commitment to delivering outstanding customer service. In this role, you will interact with customers within the domestic market, helping resolve issues, answering queries, and providing support on various products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls in a professional and efficient manner. Issue Resolution: Assist customer...
Posted 5 months ago
- 4 years
2 - 5 Lacs
Bengaluru
Work from Office
Required Skills & Qualifications Excellent Verbal Communication Freshers also can apply For Experience candidates - minimum 1 year in a contact center role (Healthcare domain experience is a plus) Soft Skills: Strong interpersonal skills, empathy and problem-solving ability Education : Eligible : PUC / 10+3 Diploma / Any Graduate Other Requirements: Ability to work night shifts (US hours) Must be comfortable working full-time from the office Job Description: Handle inbound and outbound calls with providers professionally and efficiently Deliver empathetic and effective solutions to provider inquiries and concerns Maintain high levels of accuracy and attention to detail in documentation and s...
Posted 5 months ago
3 - 8 years
5 - 10 Lacs
Noida
Work from Office
Department : Travel Leaders 24 Sub-Department : Voice Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-b...
Posted 5 months ago
- 5 years
1 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Handling Inbound and outbound voice calls. Resolving customer complaints brought to your attention Fulfilling the needs of their customers 5 days working Rotational shifts Voice/Non-Voice Required Candidate profile Fresher/experienced both can apply Must be flexible with rotational shifts Good CommunicationUnlimited incentives.
Posted 5 months ago
- 5 years
2 - 3 Lacs
Mumbai
Work from Office
International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Required Candidate profile Grad fresher/Experienced & UG with 6 months on paper experience can apply Excellent communication in English is required
Posted 5 months ago
- 4 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Handling Inbound and outbound voice calls. Attending the customers queries. 100% customer service. 5/6 days working. Rotational shifts WFO/WFH Required Candidate profile Prioritize & manage work queue Ability to work independently as well as in a team environment
Posted 5 months ago
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