403 Inbound Calling Jobs - Page 15

The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues to ensure customer satisfaction. Languages: Hindi, English, Punjabi, Assamese, Tamil, Telugu, Kannada. Required Candidate profile Comfortable with rotational shift including night shift immediate joiner onlyIncentives Cab Facility.

Handling Inbound calls of international clients Attending the customers queries over call/email/ chat Address customer queries, provide information, and offer solutions to resolve them Required Candidate profile Qualification - 12/Grad/PG Rotational Shifts Fresher / Experience Both can apply Immediate joiners onlyIncentive Cab Facility 5 days working

Responding or resolving customer queries over calls/ chat Call and pitch customers our product or services Responding to customer queries in timely manner Maintain good relationship with the customers Required Candidate profile Excellent communication skills in English 12th pass / Freshers can apply Comfortable in Rotational shifts Immediate joiner Should have good interpersonal skills

Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5.5 days working with cab servicesCab Facility Required Candidate profile Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview5.5 days working

Handling inbound/outbound customer calls. Providing solutions to customers queries in an international voice process. Maintaining a high level of customer satisfaction. Required Candidate profile Graduate Fresher or Undergraduate with 6 months of BPO experience. Excellent communication skills in English. Willing to work in rotational shifts.

Handling inbound/outbound customer calls. Providing solutions to customers queries in an international voice process. Maintaining a high level of customer satisfaction. Required Candidate profile Graduate Fresher or Undergraduate with 6 months of BPO experience. Excellent communication skills in English. Willing to work in rotational shifts.

Position - CEC Officer - Inbound - Premier-Customer Experience Center-Contact Centre Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call Ilakiya 9514166620 for more info Regards Ilakiya 9514166620

Position - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

About Taxmann: Our Vision Our vision is to achieve perfection, skill and accuracy in everything we do. What started as a small family business in 1972, Taxmann has become a technology-oriented Publishing/Product company with independent Research & Editorial, Production, Sales & Marketing, and Technology divisions. These four functions went on to become the backbone of Taxmann. Our Mission 'Spearheading the pursuit of expertise and authenticity' Our mission at Taxmann is to provide the most authentic and fastest information reporting. We are proud to call ourselves the #1 source for everything on Tax & Corporate Laws of India, with the domain knowledge of more than 60 years and trust given by more than 500k legal professionals nationwide. Our Strength Taxmann owes its success to its core strength the Editorial and Research Division, comprising a highly motivated group of over 200 associates from the legal community (i.e., advocates, lawyers, chartered accountants, and company secretaries) who monitor all the developments in the judicial, administrative and legislative fields and process the information with impeccable perfection, skill, and accuracy. Calls/e-Mail Management: Answer incoming calls from public/ customer. Listen actively and understand public needs or complaints. Make outbound calls to customer for follow up on products/ offering. E-Mail Management Responding to emails sent by taxpayers/ customer Data Entry and Quality Assurance Web content management and quality check of website (Drafting skills for test cases will be added advantage) Record Keeping: Document call details, feedback, and interactions Maintain records of conversations for quality assurance and future reference. Team Co-ordination/ Client Interaction: Collaborate with team members and supervisors to improve customer service. Meeting with client for frequent status updates Help other team members in admin related activities Participate in team meetings and training sessions.

Fixing appointments,Guiding patients, Review calls, Attending phone calls, Fixing Home collection appointments Answer inbound calls, assist customers with inquiries, resolve issues, and provide product/service information. Excellent communication, problem-solving, and multitasking skills essential.

1) Outbound callings. 2) Inbound calling 3) Lead generation, 4) Following up with leads and closing deals. 5) Answering Customer Queries, 6) Explaining the benefits of products or services 7) Delivering a scripted sales pitch. Engaging with potential and existing customers via phone to generate leads, promote products/services, and handle inquiries, ultimately contributing to sales and customer satisfaction.

Dear Aspirant, We are Hiring for International Voice Process Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call and other electronic communication. 2. Excellent communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Voice Salary Structure: 19k-27k(Take home Salary after deductions) DOJ : 21st August Age Criteria: 18Years to Below 35Years Please carry all your educational certificates and Govt ID Proofs (Aadhar and Pan card) for Documentation (Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts (Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: 2-way free transportation (Home Pickup and Drop) Self to work (STW) Rs.3300 (only for male employees) Medical insurance for self and dependent Please ignore, if you already applied within 30 days. Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. Screening Round 2. Personal Introduction 2. Assessment Test 3. Manager Round If interested, Please walk-In to office directly Interview Date: 21st August -23rd August Interview Time: 10:30AM-12:30 PM

- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off CTC 14 to 28 K PM Contact: recruiter1@rankskills.in

Roles and Responsibilities Handle international customer calls, emails, and chats to provide exceptional customer service. Resolve customer queries related to products/services offered by the company. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues and escalate when necessary. Meet performance targets for quality, productivity, and sales metrics.

Shift timing : 24*7 rotational shifts, 1 weekly off Excellent comms required English, Hindi HSC 6 months or Graduate freshers Webcam & UPS mandatory at home CTC : up to 25 k PM Contact: recruiter1@rankskills.in

- Processes : Inbound Customer Support Help Desk & Outbound Sales - HSC / UG Freshers & experience up to 1 yr - Excellent English communication - Day shift 7am to 10 PM any 9hrs , Sunday offs - CTC 18 to 35 K PM Contact: recruiter1@rankskills.in

We are seeking an experienced Executive Customer Support - Malayalam to join our team. The ideal candidate will have excellent communication skills, be proficient in Malayalam, and have a strong background in customer support and service. Responsibilities Provide exceptional customer service to clients through inbound calls, resolving queries and issues in a timely and professional manner. Manage customer queries and concerns in a polite and courteous manner, ensuring customer satisfaction and loyalty. Work effectively in a voice process environment, handling high volumes of calls and maintaining a high level of productivity. Collaborate with internal teams to resolve complex customer issues and provide solutions that meet customer needs. Maintain accurate records of customer interactions, including call logs and issue resolutions. Requirements 0 to 2+ years of experience in customer support or a related field (Malayalam). Excellent communication skills, in Malayalam both (Read and Speak).Proficiency in Malayalam, with the ability to communicate effectively with customers. Strong problem-solving skills, with the ability to analyze and resolve complex customer issues. Ability to work in a fast-paced, dynamic environment, with a high level of productivity and accuracy. Benefits Opportunity to work with a dynamic team and contribute to the growth and success of the company. Professional development and training opportunities to enhance skills and knowledge. Contact Person - Brindha Kamaraj Email - brindha@gojobs.biz

Age - 22-38 Years only Females (Above Age Should not apply) (Only Candidates who are Staying in DELHI Should Apply) No Outstation Candidates from Gurgaon Noida Should not apply This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted there will be 45 days of OJT (On Job Training) on company Software and Phone Software with CITA and Salary in Training would be different for 1st Month Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course and Trainings Counselling students on call, regarding Airport and Airline courses and briefing them about fees and Training Modules Would be doing Outbound Calling to candidates who have applied for the job with us on Naukri- LinkedIn- Facebook- Instagram Informing the Candidates about the Eligibility criteria by taking their Telephonic Round and speaking with their Parents Lining up the candidates for the Pre-Screening round and inviting them to the academy to check their Eligibility criteria. (As we do not give admissions to everyone). Should also track and follow up on all Lineup who are Interested for a Training Course Speaking with students and parents and explaining them the Fees and benefits of the Aviation courses, answer questions etc Briefing them about the Airport and Airline Courses This Job requires Excellent Communication Skills, as a HR as you would be speaking to PAN India Candidates for Jobs and admissions as Have Offline and Online Batches available for Airline Courses. Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work CITA Office is just a 1 minutes Walk-In Distance from Dwarka mor metro Station- Blue line A good working culture for married Single Parent Students who are good in educational Sales Saves your Travel Time and money if someone travels to Gurgaon Noida or Manesar, as CITA office is in Dwarka mor Delhi, so no hassle of over travel burden Specially In Winters or Heavy Rainy Season Office Timings - 9 Am to 6 Pm

Need very good Spoken English We Are Hiring for Own Company, there is no Visiting Registration Charges OR Hidden Charges Age - 22-38 Years only Females (Above Age Should not apply) This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted there will be 45 days of OJT (On Job Training) on company Software and Phone Software with CITA and Salary in Training would be different for 1st Month Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course and Trainings Counselling students on call, regarding Airport and Airline courses and briefing them about fees and Training Modules Would be doing Outbound Calling to candidates who have applied for the job with us on Naukri- LinkedIn- Facebook- Instagram Informing the Candidates about the Eligibility criteria by taking their Telephonic Round and speaking with their Parents Lining up the candidates for the Pre-Screening round and inviting them to the academy to check their Eligibility criteria. (As we do not give admissions to everyone). Should also track and follow up on all Lineup who are Interested for a Training Course Speaking with students and parents and explaining them the Fees and benefits of the Aviation courses, answer questions etc Briefing them about the Airport and Airline Courses This Job requires Excellent Communication Skills, as a HR as you would be speaking to PAN India Candidates for Jobs and admissions as Have Offline and Online Batches available for Airline Courses. Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work CITA Office is just a 1 minutes Walk-In Distance from Dwarka mor metro Station- Blue line A good working culture for married Single Parent Students who are good in educational Sales Saves your Travel Time and money if someone travels to Gurgaon Noida or Manesar, as CITA office is in Dwarka mor Delhi, so no hassle of over travel burden Specially In Winters or Heavy Rainy Season Office Timings - 9 Am to 6 Pm

Need very good Spoken English We Are Hiring for Own Company, there is no Visiting Registration Charges OR Hidden Charges Age - 22-38 Years only Females (Above Age Should not apply) This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted there will be 45 days of OJT (On Job Training) on company Software and Phone Software with CITA and Salary in Training would be different for 1st Month Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course and Trainings Counselling students on call, regarding Airport and Airline courses and briefing them about fees and Training Modules Would be doing Outbound Calling to candidates who have applied for the job with us on Naukri- LinkedIn- Facebook- Instagram Informing the Candidates about the Eligibility criteria by taking their Telephonic Round and speaking with their Parents Lining up the candidates for the Pre-Screening round and inviting them to the academy to check their Eligibility criteria. (As we do not give admissions to everyone). Should also track and follow up on all Lineup who are Interested for a Training Course Speaking with students and parents and explaining them the Fees and benefits of the Aviation courses, answer questions etc Briefing them about the Airport and Airline Courses This Job requires Excellent Communication Skills, as a HR as you would be speaking to PAN India Candidates for Jobs and admissions as Have Offline and Online Batches available for Airline Courses. Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work CITA Office is just a 1 minutes Walk-In Distance from Dwarka mor metro Station- Blue line A good working culture for married Single Parent Students who are good in educational Sales Saves your Travel Time and money if someone travels to Gurgaon Noida or Manesar, as CITA office is in Dwarka mor Delhi, so no hassle of over travel burden Specially In Winters or Heavy Rainy Season Office Timings - 9 Am to 6 Pm

Age - 22-38 Years only Females (Above Age Should not apply) (Only Candidates who are Staying in DELHI Should Apply) No Outstation Candidates from Gurgaon Noida Should not apply This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted there will be 45 days of OJT (On Job Training) on company Software and Phone Software with CITA and Salary in Training would be different for 1st Month Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course and Trainings Counselling students on call, regarding Airport and Airline courses and briefing them about fees and Training Modules Would be doing Outbound Calling to candidates who have applied for the job with us on Naukri- LinkedIn- Facebook- Instagram Informing the Candidates about the Eligibility criteria by taking their Telephonic Round and speaking with their Parents Lining up the candidates for the Pre-Screening round and inviting them to the academy to check their Eligibility criteria. (As we do not give admissions to everyone). Should also track and follow up on all Lineup who are Interested for a Training Course Speaking with students and parents and explaining them the Fees and benefits of the Aviation courses, answer questions etc Briefing them about the Airport and Airline Courses This Job requires Excellent Communication Skills, as a HR as you would be speaking to PAN India Candidates for Jobs and admissions as Have Offline and Online Batches available for Airline Courses. Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work CITA Office is just a 1 minutes Walk-In Distance from Dwarka mor metro Station- Blue line A good working culture for married Single Parent Students who are good in educational Sales Saves your Travel Time and money if someone travels to Gurgaon Noida or Manesar, as CITA office is in Dwarka mor Delhi, so no hassle of over travel burden Specially In Winters or Heavy Rainy Season Office Timings - 9 Am to 6 Pm

Age - 22-38 Years only Females (Above Age Should not apply) (Only Candidates who are Staying in DELHI Should Apply) No Outstation Candidates from Gurgaon Noida Should not apply This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted there will be 45 days of OJT (On Job Training) on company Software and Phone Software with CITA and Salary in Training would be different for 1st Month Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course and Trainings Counselling students on call, regarding Airport and Airline courses and briefing them about fees and Training Modules Would be doing Outbound Calling to candidates who have applied for the job with us on Naukri- LinkedIn- Facebook- Instagram Informing the Candidates about the Eligibility criteria by taking their Telephonic Round and speaking with their Parents Lining up the candidates for the Pre-Screening round and inviting them to the academy to check their Eligibility criteria. (As we do not give admissions to everyone). Should also track and follow up on all Lineup who are Interested for a Training Course Speaking with students and parents and explaining them the Fees and benefits of the Aviation courses, answer questions etc Briefing them about the Airport and Airline Courses This Job requires Excellent Communication Skills, as a HR as you would be speaking to PAN India Candidates for Jobs and admissions as Have Offline and Online Batches available for Airline Courses. Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work CITA Office is just a 1 minutes Walk-In Distance from Dwarka mor metro Station- Blue line A good working culture for married Single Parent Students who are good in educational Sales Saves your Travel Time and money if someone travels to Gurgaon Noida or Manesar, as CITA office is in Dwarka mor Delhi, so no hassle of over travel burden Specially In Winters or Heavy Rainy Season Office Timings - 9 Am to 6 Pm