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1.0 - 4.0 years
3 - 6 Lacs
Mumbai, Goregaon East
Work from Office
Role: Voice Inbound / Outbound caller - Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organiza...
Posted 4 months ago
5.0 - 7.0 years
2 - 3 Lacs
Kolkata
Work from Office
1) Outbound callings. 2) Inbound calling 3) Lead generation, 4) Following up with leads and closing deals. 5) Answering Customer Queries, 6) Explaining the benefits of products or services 7) Delivering a scripted sales pitch. Engaging with potential and existing customers via phone to generate leads, promote products/services, and handle inquiries, ultimately contributing to sales and customer satisfaction.
Posted 4 months ago
2.0 - 7.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or custo...
Posted 4 months ago
2.0 - 7.0 years
2 - 4 Lacs
Kolkata
Work from Office
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or custo...
Posted 4 months ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Handle inbound & outbound calls, explain solar products/franchise, engage customers, schedule appointments, follow up on leads, and maintain records. Communicate effectively in Hindi & basic English. Freshers welcome, Performance based incentives. Required Candidate profile Confident telecaller with good Hindi and basic English communication, skilled in handling calls, explaining products, following up, and maintaining records. Open to freshers.
Posted 4 months ago
1.0 - 8.0 years
2 - 4 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : * Any Graduate,UG,PG, * Exp : Min 6 Months - 8years experience into International Customer support (Voice & Semi voice) is acceptable, * Salary : Min 2.5LPA - Max 4.5LPA * Rotational shifts, * Work location - Hitech City, * Two- way transport * Interested candidates forward your Resume To [HIDDEN TEXT] and you can ping me on whatsapp, * Candidates can contact me on my number 8121158848 Thanks & Regards, HR Ameet kumar #8121158848 Hucon Solutions Pvt Ltd.
Posted 4 months ago
1.0 - 2.0 years
3 - 6 Lacs
Hyderabad, Gurugram
Work from Office
Key Responsibilities: 1. Customer Query Handling Respond to inbound calls, emails, and live chats from customers in a timely and professional manner. Provide information about products, order status, returns, technical troubleshooting, and policy-related concerns. Document all customer interactions in CRM systems. 2. Issue Resolution & Escalation Investigate and resolve product/service-related issues to ensure customer satisfaction. Escalate unresolved issues to higher-tier support or appropriate departments. Follow up on open cases to ensure timely resolution. 3. Customer Relationship Management Build positive relationships by being empathetic, friendly, and proactive in communication. Gath...
Posted 4 months ago
1.0 - 5.0 years
3 - 7 Lacs
Hyderabad, Telangana
Work from Office
Key Responsibilities: Conduct outbound calls and emails to generate leads and convert them into qualified opportunities. Understand customer needs and offer appropriate solutions or product demonstrations. Maintain and update CRM with accurate prospect and client information. Follow up on inbound leads and inquiries in a timely manner. Achieve and exceed monthly/quarterly sales targets and KPIs.
Posted 4 months ago
0.0 - 4.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call santoshi 9176198282 for more info Regards santoshi 9176198282
Posted 4 months ago
0.0 - 5.0 years
8 - 14 Lacs
Tamil Nadu
Work from Office
Job Overview : As a Telesales Executive, you will be responsible for generating new business opportunities and managing existing customer relationships over the phone. Your goal will be to drive sales, meet targets, and contribute to the overall success of the sales team. Key Responsibilities : - Outbound Calls : Make high volumes of outbound calls to prospective customers, introducing our products/services and generating interest. - Lead Generation : Identify and qualify leads from various sources, including cold calling, referrals, and inbound inquiries. - Sales Pitch : Deliver compelling sales presentations, effectively communicating the value of our products/services. - Customer Relation...
Posted 4 months ago
1.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
Shifts: Rotational (Including Night Shifts) Work Mode: [On-site] Job Role: We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key Responsibilities: Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria: Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required...
Posted 4 months ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Handle inbound and outbound voice calls related to customer inquiries,complaints,and service requests.Provide accurate information about products, services,and policies to customers. Resolve customer issues efficiently. PH No : Moulya R @ 9741875394 Required Candidate profile Eligibility: 10+2 and above (any stream) (UGC Certified Institutions) Hindi Mandatory. Work Days: 6 Days Rotational Shift / Day Shift . Notice Period: Immediate joiners (0-15 days).
Posted 4 months ago
1.0 - 3.0 years
3 - 5 Lacs
Navi Mumbai, Maharashtra, India
On-site
Looking for Tamil Customer Service Specialist - Vashi Location Role : - Handling inbound calls (Customer Service) - Linguistic Process Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by follo...
Posted 4 months ago
1.0 - 3.0 years
3 - 5 Lacs
Navi Mumbai, Maharashtra, India
On-site
Hiring Customer Relationship Manager THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or re...
Posted 4 months ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Hiring Customer Relationship Manager THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or re...
Posted 4 months ago
0.0 - 2.0 years
0 - 2 Lacs
Delhi, India
On-site
Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls
Posted 4 months ago
0.0 - 2.0 years
0 - 2 Lacs
Noida, Uttar Pradesh, India
On-site
Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls
Posted 4 months ago
0.0 - 2.0 years
0 - 2 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Noida, Uttar Pradesh, India
On-site
Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services Inbound/ Outbound calls. Unlimited incentives Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Domestic or International process Rotational shifts Should have good proficiency in both verbal and written Immediate joining
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Delhi, India
On-site
Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services Inbound/ Outbound calls. Unlimited incentives Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Domestic or International process Rotational shifts Should have good proficiency in both verbal and written Immediate joining
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services Inbound/ Outbound calls. Unlimited incentives Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Domestic or International process Rotational shifts Should have good proficiency in both verbal and written Immediate joining
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Delhi, India
On-site
Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Inbound Process Provide knowledgeable support Unlimited Incentives bonus Required Candidate profile Excellent command over English communication should be comfortable in both inbound/outbound calling Immediate joiners only Freshers/UG both can apply Candidate should be in Delhi NCR
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Inbound Process Provide knowledgeable support Unlimited Incentives bonus Required Candidate profile Excellent command over English communication should be comfortable in both inbound/outbound calling Immediate joiners only Freshers/UG both can apply Candidate should be in Delhi NCR
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Noida, Uttar Pradesh, India
On-site
Generate leads and identify potential customers through cold calling Build and maintain strong relationships with customers Face to Face interview only Next day joining Handling Inbound and outbound calls Required Candidate profile Proven experience as a tele sales executive or similar sales role Freshers/UG can also apply Excellent communication and interpersonal skills Strong negotiation and closing skills Immediate joiners
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Delhi, India
On-site
Generate leads and identify potential customers through cold calling Build and maintain strong relationships with customers Face to Face interview only Next day joining Handling Inbound and outbound calls Required Candidate profile Proven experience as a tele sales executive or similar sales role Freshers/UG can also apply Excellent communication and interpersonal skills Strong negotiation and closing skills Immediate joiners
Posted 4 months ago
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