403 Inbound Calling Jobs - Page 13

Dear Job Seekers , Greetings of the Day! We have huge openings in International Voice process for Top MNC Companies. Eligibility 10+2 / 10+3 / Graduate / Post-Graduate Fresher or Experience can apply for this job. Package : 3 Lpa - 4.5Lpa (Incentives will be provided based on the performance) Experience candidates should carry Minimum 1 year experience from International Voice Background Fresher candidates should be good at communication skills in English Cab will be provided one way or two way based on shift timings Work Location - Hyderabad ( Hitech City / Gachibowli / Lanco Hills/ Uppal location) Should be flexible working in Night Shifts . The applicant for this job should be Immediate Joiner Note : References are highly appreciated For more details , Interested candidates forward your Resume at [HIDDEN TEXT] & you can whatsapp me on8121158848 /83749 59909 Thanks & regards, HR Ameet kumar # 8121158848 Hucon Solutions Pvt Ltd.

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : * Any Graduate,UG,PG, * Exp : Min 6 Months - 8years experience into International Customer support (Voice) is acceptable, * Salary : Min 2.5LPA - Max 5.5LPA * Rotational shifts, * Work location - Hitech City, * Two- way transport * Interested candidates forward your Resume To [HIDDEN TEXT] and you can ping me on whatsapp, * Candidates can contact me on my number 8121158848/ 83749 59909 Thanks & Regards, HR Ameet kumar #8121158848 Hucon Solutions Pvt Ltd.

Pune Women Candidates Only Female Tele Sales Executive for Real Estate Office Roles & Responsibilities - Handling customer calls Explaining project to customers Site Visit coordination Basic Computer skills must Prior Experience Preferred Perks and benefits Attractive deal closure incentive

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer: Impact: Your work will directly contribute to the success of our global operations. Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally. Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies. Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices. Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees Job Description The Representative Customer Service position interfaces with customers via inbound calls or Emails. This position provides customer service support and resolution of routine problems regarding client's product or services. Language - Good communication skill in English is required Mandate: Minimum of 2.5 Yrs of Inbound Call Centre Experience Education - Graduate/Undergraduate Shift Night Shift Week off Saturday & Sunday Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Learning the Tools & required knowledge in handling the Query / Requests/ Complaints of Customer in solving their issues. Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services to improve on Sales Track, document and retrieve information for Customers Q/R/C to resolve.Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independentlyWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Please find the link given below for company details and also JD enclosed. Location: Hyderabad (Week-offs on Monday) Mode: Work from Office (11-8pm) Website: https://www.aliensgroup.in/ Apartments in Hyderabad | Flats in Hyderabad |Properties in Hyderabad Aliens Group - India's First IGBC Certified Company consisting of Luxury 2/3/4/5 BHK Apartments in Hyderabad , Flats in Hyderabad Flats in Gachibowli ,Properties in Hyderabad www.aliensgroup.in Roles and Responsibilities: - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps - Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance - Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building Other benefits: 1. Subsidized food facility will be provided (Breakfast, lunch, and snacks). 2. Incentives applicable for the sales team. 3. Transport facility - Pickup and Drop Bus shuttle. 4. Telephone allowance (Sim Card) will be provided. Request you to go through the details, and share your confirmation.

Roles and Responsibilities - Outbound calling to sale the loan and finance products like Personal Loan - Coordinating with the customer and manager to provide the respective details and documents required for processing the loan - Coordinating with the bankers and relationship manager to solve the customer query - Uses independent judgement and resourcefulness to convert the customer and offer the personal loan. - Uses time-management skills to fulfil requirements within pre-established time constraints and guidelines. - Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue - Performs essential job demands for this position Desired Candidate Profile - Fresher with immediate joining from any Noida, Delhi NCR are eligible to apply - Microsoft office products and other relevant technologies. - Basic computer skills MS Word, Excel and Internet. - Strong customer service skills experience required. - Must have strong time management skills, the ability to multitask and work at a fast pace. - Must have excellent verbal communication skills. - Must demonstrate strong Internet research skills. - Strong attention-to-detail required. - Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.

- Shift: US Rotational shifts (Night shift) - Both way cab facility provided Responsibilities: 1. Handle inbound customer calls and provide resolution to customer queries in a clear, professional, and timely manner. 2. Communicate effectively with customers, ensuring a high level of satisfaction. 3. Resolve customer issues, ensuring they are addressed accurately and promptly. 4. Ensure high-quality customer service standards are met consistently. Requirements: 1. Strong communication skills (verbal & written). 2. Good typing skills and attention to detail. 3. Ability to work independently and as part of a team. 4. Graduate freshers, or HSC with up to 6 months of International BPO experience. 5. Willingness to work in night shifts.

Outbound Calls: Initiating outbound calls to existing or potential customers from a provided list to promote products or services, conduct surveys, or gather feedback. Required Candidate profile Inbound Calls: Answering incoming calls from customers inquiring about products, services, or orders, and providing them with relevant information or assistance. for More details@8019412615

This is a full-time remote role for a Pre Sales Executive at Oratrics. The Pre Sales Executive will be responsible for tasks such as cold calling, trial class booking, and presentations to enhance the growth of the organisation. Key Responsibilities 1. Outbound and Inbound Calls: Initiate outbound calls to prospective leads, providing information about Oratrics Platform demo classes. 2. Lead Engagement: Cultivate and nurture strong relationships with potential customers through effective communication. 3. Demo Class Coordination and Bookings: Schedule and confirm a minimum of 6 demo class bookings each day, ensuring alignment with lead preferences and availability. 4. Documentation: Maintain accurate and detailed records of lead interactions and progress within the CRM system. Document feedback and any special requests or requirements expressed by leads during the onboarding process. 5. Revenue Target Achievement: Meet a weekly revenue target of 25 successful demo class bookings. Qualifications Bachelors degree in Business Administration, Marketing, or related field Previous experience (6 months-1 year)in customer service, telemarketing, or a related role. Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Strong organizational skills with a keen attention to detail. Familiarity with CRM systems and basic computer skills. Self-motivated with a proactive approach to achieving targets. Shift details - 10 hours shift (6 days) Week off - Monday Location -Remote Australia- 6:00 AM to 4:00 PM (IST) India- 11:00 AM to 09:00 Pm (IST) Middle East- 2:00PM to 12:00 PM (IST) North America- 10:00PM to 8:00 AM (IST)

Position:Telemarketing Executive Experience:03 years Salary:15,000 ?30,000 Location:Chennai Role & responsibilities Outbound calls, lead generation, Follow-ups Promote products Preferred candidate profile Fluent in Tamil, basic English Good communication skills Perks and benefits Fixed salary + incentives Career growth opportunities Contact: +91 93421 53877 (Call/Whatsapp)

This is a full-time on-site role for a Customer Relationship Executive at Virinchi Peoples Hospital, located in Hyderabad, Banjarahills. The Customer Care Executive will be responsible for: Providing customer support Ensuring customer satisfaction Delivering excellent customer service Effective communication Driving sales Experience: 1+ years Note: Should be experienced in Hospital field calling, willing to do rotational shifts. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Strong communication skills Sales skills Experience in managing customer relationships Ability to work effectively in a team Answering telephonic and e-mail inquiries in a timely manner Deferring queries to your line manager if you are unable to answer them Inbound and Outbound calls for patient's appointments

Job Overview: We are seeking highly motivated and customer-focused Voice Process Associates to handle inbound and outbound calls for US General Insurance clients. In this role, you will be responsible for assisting customers with general inquiries related to their insurance accounts, such as payment updates, and other non-policy-related requests. You will play a key role in ensuring smooth communication and a positive experience for our customers. Key Responsibilities: Handle inbound and outbound calls professionally, providing assistance for insurance-related inquiries. Guide customers through standard processes, offering support in updating or verifying their information. Ensure calls are routed appropriately based on the customers needs or inquiries. Address customer concerns using predefined scripts and processes. Log accurate and complete details of customer interactions and ensure smooth resolution of inquiries. Maintain a high standard of professionalism, ensuring a seamless and positive customer experience. Meet performance targets related to call handling time, call quality, and customer satisfaction. Adhere to company policies, procedures, and regulatory requirements, ensuring customer privacy and data security. Handle technical issues related to customer queries and escalate as necessary. Excellent Verbal and Written Communication

1. Handles the customer requests and complaints. 2. Provide appropriate solutions and alternatives within the time limits. 3. Follow up to ensure resolution. 4. Follow communication procedures, guidelines and policies. 5. Provide resolution with the basic knowledge and skill. Skills required :- 1. Good communication skills 2. Knowledge of Microsoft Office

telecallers required.Responsibilities: Outbound/Inbound Calling: Make outbound calls to potential or existing customers to promote products or services, conduct surveys, or gather information. Handle inbound calls, address customer inquiries, and provide accurate information. Follow up on leads and maintain consistent communication with customers. Lead Generation and Qualification: Identify and qualify potential leads based on predefined criteria. Gather customer information and update the database accurately. Schedule appointments or generate sales leads for the sales team. Customer Service: Provide excellent customer service by addressing customer queries and resolving issues promptly. Maintain a professional and courteous demeanor during all interactions. Build rapport with customers and ensure customer satisfaction. Data Entry and Record Keeping: Accurately record call details, customer information, and feedback in the CRM system or database. Maintain organized and up-to-date records of all interactions. Generate reports on call activity and performance.

Answering queries from customers/candidates professionally and responding to customer inquiries. (Inbound Calls) Researching required information using available resources. Handling and resolving customer basic queries. Providing customers with the organization s service and product information. Completing call notes and call reports as necessary and updating them in the CRM. Guiding customer through the portal & explaining them the process. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing queries, communicating, and coordinating with internal departments. Other duties as assigned. Skills Required: Communication,Basic Computer Skill,Customer care Executive,Caller,Inbound Calling, Candidate Attributes: Good communication skills Calm & able to work with others in a close manner. Good computer skills. Good multitasking skills. Able to maintain customer confidentiality.

Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Handling customer inquiries and resolving issues via phone, email, or chat Handling in different processes such as negative review conversion of e-commerce platform, Review gathering, abandon cart customer, etc. as and when needed Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints with end-to-end resolution & eescalating issues handling Maintaining accurate and up-to-date customer records and documentation Processing replacement, refunds, and exchanges as required - Collaborating with other departments, such as operations and marketing, to ensure the timely and accurate delivery of products and services to customers B2C- Consumer brand- Setu, Wellbeing, Pilgrim. Telesales.

Job objectives : - Handling of inbound Client Leads/Enquiries & its Closure - Negotiation with Merchants and Clients - Working towards achieving monthly revenue target Requirements : We are looking for a Young and Energetic Person who is - Graduate - Has Excellent Communication and Negotiation Skills - Is Target Oriented with Sharp Business Acumen - Ability to take up ownership Location : Mumbai

We are looking for an enthusiastic Telecaller to join a dynamic travel company. The candidate will be responsible for handling inbound and outbound calls, promoting our travel packages, assisting customers with inquiries, and converting leads into bookings. A pleasant voice, persuasive attitude, and customer-focused approach are key to success in this role.

Role & responsibilities : Collection of current dues Call the Delinquent customers & collect maximum payment through online. Educate the customers and resolve the customers problem. Follow up with the customers with updated data report. Suitable canadiate can visit the below venue for face-to-face interview Venue - L&T Finance , Gate no 6, A wing, 4th floor, LTI Mindtree, near Hotel Abhishek MIDC, Mahape Ghasoli Pin 400701

Identifying customers needs, give clarifications/information/solutions. Coordinate the same with branches in relations to sale of Foreign Exchange. Managing Inbound calls only. No outbound/cold calls.

Handle customer queries professionally via voice (inbound & outbound). Maintain high service standards and provide accurate information. Ensure first-call resolution and manage customer expectations. Required Candidate profile Collaborate with team leads and quality analysts for continuous improvement. Required Skills: Excellent verbal communication skills in English. Location: Pune, Nashik, Mumbai, Nagpur

Job Title: Domestic Voice telecaller,telesales,12th fresher can apply, 6days working, 1day rotational off Job Summary: We are seeking a Domestic Voice to join our customer service team. The ideal candidate will have excellent communication skills, the ability to handle customer inquiries over the phone, and a commitment to delivering outstanding customer service. In this role, you will interact with customers within the domestic market, helping resolve issues, answering queries, and providing support on various products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls in a professional and efficient manner. Issue Resolution: Assist customers with resolving issues related to products/services, addressing concerns, and providing clear solutions. Product Knowledge: Maintain up-to-date knowledge of the companys products, services, and policies to offer accurate information. Customer Satisfaction: Ensure customer satisfaction by providing a positive experience during every call and meeting the performance metrics. Documentation: Accurately document all customer interactions and follow up on open cases, ensuring proper records are kept. Process Adherence: Follow company protocols and scripts, ensuring all customer queries are handled in line with quality standards. Escalation Handling: Identify and escalate complex issues to the appropriate team or supervisor. Team Collaboration: Work closely with the team to meet collective targets and contribute to team success. Feedback & Reporting: Provide feedback on recurring issues or potential improvements and report performance metrics regularly.

Required Skills & Qualifications Excellent Verbal Communication Freshers also can apply For Experience candidates - minimum 1 year in a contact center role (Healthcare domain experience is a plus) Soft Skills: Strong interpersonal skills, empathy and problem-solving ability Education : Eligible : PUC / 10+3 Diploma / Any Graduate Other Requirements: Ability to work night shifts (US hours) Must be comfortable working full-time from the office Job Description: Handle inbound and outbound calls with providers professionally and efficiently Deliver empathetic and effective solutions to provider inquiries and concerns Maintain high levels of accuracy and attention to detail in documentation and system updates Follow standard operating procedures and compliance guidelines Collaborate with internal teams to ensure seamless service delivery Contact Person- Ranjini Contact Number- 9360810530 Email - ranjini@gojobs.biz