499 Inbound Calling Jobs - Page 12

Department - Retail Liabilities | Digital Banking Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company...

Department Retail Liabilities | Digital Banking Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company p...

Position - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. ...

Position - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. ...

Position - CEC Officer - Inbound - Premier-Customer Experience Center-Contact Centre Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms...

Seeking a Customer Support Representative to handle inquiries via phone, email, and chat. Resolve issues, provide product info, and ensure customer satisfaction. Requires strong communication skills, problem-solving abilities, and prior customer service experience.Responsibilities Respond to customer inquiries through various channels (phone, email, chat) in a timely and professional manner. Identify and resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Provide accurate information about products, services, and company policies. Build strong customer relationships through empathy and understanding. Document customer interactions and reso...

Outbound Calls: Initiating outbound calls to existing or potential customers from a provided list to promote products or services, conduct surveys, or gather feedback. Required Candidate profile Inbound Calls: Answering incoming calls from customers inquiring about products, services, or orders, and providing them with relevant information or assistance.

International Voice process Experience: 1 +Years In Customer Support Qualification:-Undergraduate/Graduate Package Upto:4.7LPA Location:Hitech-City 24/7 Shifts 2 Way Cab Provided 5 Days Working 2 Days Week offs Note:-ONLY IN HYDERABAD

Department: Sales & Marketing Qualification: Any Degree Job Summary: We are seeking a highly motivated and experienced Senior Digital/ Telesales professionals to drive revenue growth through proactive outreach and sales conversion. The ideal candidate will have a proven track record in Digital/ Telesales, exceptional communication skills, and the ability to close high-volume deals. This role involves both inbound and outbound calling, lead qualification, and maintaining strong customer relationships. Job Responsibilities: Conduct outbound calls to potential and existing customers to sell products/services. Respond to all inbound telephone and email inquiries in a timely, professional, and co...

**********Hiring for International Voice Process********* Job Description: The primary role of an agent is to provide service to the customer over a call or email and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Salary Structure: 23k- 40k(Take home after deductions) DOJ : 14th July Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational ...

Position - CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a r...

Position - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to I...

Position - CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a r...

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Privy DepartmentCustomer Experience CenterLocationThane/BangaloreReporting RelationshipCEC Team Leader - InboundPosition GradeAssistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including ti...

Key Responsibilities: Engage with website/app visitors via live chat to drive sales and convert leads. Understand customer needs and recommend appropriate products or services. Provide real-time support, answer inquiries, and resolve concerns in a professional manner. Follow up with leads and nurture prospects through the sales funnel. Collaborate with internal teams (Marketing, Support, Product) to relay customer feedback. Maintain accurate records of customer interactions and transactions in CRM systems. Stay updated on product knowledge, promotions, and industry trends. Identify and address hesitation or objections during the buying journey to improve conversion rates. Follow up with aban...

Role & responsibilities Receiving & lodging Customer Complaints ( Consumers / Wholesalers / Dealers / Retailers). Handling Complaints / Queries. Coordination with related units / departments for promptly rectification and closure of customer complaints / issues. Prepare daily activity report. Relationship activities with Customers (Greeting / Redemption etc.) MIS to reporting authority as per defined periodicity. Inbound and Outbound Calling Good Communication Skills Preferred candidate profile Max 28 Years Old Candidate should be well versed with MS Excel & Email Etiquette Candidate should be Residing from Noida location

Job Role: Business Service Analyst Work Mode: Hybrid (2 days from Office) Shift Timings: 2:00 PM IST - 11:00 PM IST Job Location: Chennai Job responsibilities: Validating timesheet hours and submitting to payroll ensuring full compliance of company procedures in line with our hours verification process. Manage timesheets inputted for portals and in the streamlined approach for portal automation Working with appropriate stakeholders from Operations, Payroll, Billing, Other Mid Office teams and, where appropriate, external clients to understand and document specific Knowledge base & Process maps that influence the pay structure for the Talent Own the timesheet capture process based on the comm...

Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers c...

We have requirement for Customer Support Representatives Experience : Freshers Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package :3LPA to 3.6lpa Only Immediate Joiners Intersted Candidates Can share their resume to :- [HIDDEN TEXT] Hr Ameet kumar Ph no :- 8374959909 Hucon Solutions Pvt

Handle inbound and outbound calls in a voice process, addressing customer queries, issues, and requests promptly and professionally. Work in rotational shifts as per the operational requirements of the international BPO process. Required Candidate profile Strong interpersonal skills with the ability to engage customers effectively and address their needs professionally. Maintain a customer-centric approach in all interactions Perks and benefits Salary+Attractive Incentives+Medical

The primary role is to handle inbound and outbound calls to prospective students and parents, provide accurate information about courses and admission processes, and support lead conversion through effective communication. Required Candidate profile • Minimum qualification: PUC/Graduate in any discipline. • Proven experience in telecalling, preferably in the education sector. • Good command of English and local language(s).

Handling Buyer Messages & Escalations (All Platforms)Final Escalation Resolution: Address and resolve cases that cannot be handled at L1, including legal concerns, product complaints, and disputes. Platform-Specific Compliance: Ensure all responses adhere to platform-specific guidelines (Amazon, Flipkart, Tata Cliq, D2C, etc.) to prevent penalties.Critical Query Handling: Manage high-priority cases related to product defects, delivery failures, compensation requests, and reputational risks.Decision-Making Authority: Approve refunds, replacements, or goodwill gestures where necessary, balancing customer satisfaction and business impact.Root Cause Analysis: Identify patterns in escalations and...

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support Eligibility : Any Graduate,PG,UG Exp : Min 6 Months - 5years experience into International Customer support & Technical service is acceptable, Salary : Min 3lpa- Max 5.5LPA Rotational shifts, Work location - Hitech City, *Two way transport Interested candidates forward your Resume On ameet.hucon @gmail.com and you can ping me on whatsapp, Interested Candidates can also walk in and mention my name on the resume HR Ameet and call me once you are at venue, i will guide with the rounds of the interview. Thanks & regards, HR Ameet Contact No : 83749 59909 Hucon Solutions Pvt ltd.

Shift: Day Shift for female (Domestic) Experience: 0 4 years Education: HSC (12th Pass) / Graduate Language Requirement: English Job Description: We are hiring energetic and customer-focused individuals to join our Domestic BPO team in Viman Nagar, Pune. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries, complaints, and support via phone. Key Responsibilities: Handle inbound customer calls for queries, complaints, or product/service support. Resolve issues efficiently and provide accurate information. Maintain customer satisfaction through effective communication and problem-solving. Record and update customer interaction...

We are seeking a candidate with good communication skills and proficiency in the Hindi & English language. The role involves identifying issues reported by users during calls and providing prompt and effective solutions. The candidate will be responsible for troubleshooting and resolving ERP-related issues reported by the school, providing support and guidance to users, and ensuring the smooth functioning of the ERP system. Required Skills and Qualifications: - Strong communication skills and proficiency in the Hindi language. - Active listening and the ability to communicate technical concepts. - Troubleshooting and problem-solving skills. - Proficiency in Excel and HTML. 1)Handling the sup...