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3.0 - 6.0 years
3 - 6 Lacs
mumbai, andheri east
Work from Office
1. Handling Incoming and outbound calls. 2. Working towards converting the potential clients to our clients by providing them detailed information & solving their queries. 3. Build Relationships with existing as well as future clients 4. Partake in strategizing new initiatives for growing business with a quantifiable end product. 5. Rotational Shifts are limited to only 2 instances in month. For working on any non-working days (weekends or public holidays) as per the teams requirement, a compensatory off for the same will be provided. 6. Team Management (Revenue assigned to Team) along with Self Targets Key Responsibility Areas (KRAs) Reasonable Revenue Targets linked with very attractive In...
Posted 3 months ago
0.0 - 5.0 years
2 - 4 Lacs
ahmedabad
Work from Office
Handle Inbound Calls, Answer queries & Maintai MIS Excellent English & Communication, Good MS Office skils Rotational shift - 3 shifts for Men ( day & night ) & 2 shifts for women ( only day )
Posted 4 months ago
0.0 - 2.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in
Posted 4 months ago
0.0 - 2.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
- Voice Process/Chat Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in
Posted 4 months ago
0.0 - 2.0 years
2 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
-Voice Process/Chat Process -HSC / UG Freshers & experience up to 1 year with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off -CTC 14 to 28 K PM -Contact: recruiter1@rankskills.in
Posted 4 months ago
0.0 - 4.0 years
3 - 6 Lacs
muzaffarpur
Work from Office
Inbound and out-bound calls,Handle the queries of the customer ,coornating with different departments, Sales. Responsibilities: Inbound Call Management: Respond promptly and professionally to inbound calls from prospective and existing customers. Understand customer needs, pain points, and technical requirements through effective questioning and active listening. Provide accurate information about products/services, pricing, and solutions. Qualify leads and identify sales opportunities from inbound inquiries. Outbound Sales & Prospecting: Initiate outbound calls to pre-qualified leads, existing customers, and cold prospects to generate new business. Conduct research to identify potential cus...
Posted 4 months ago
1.0 - 6.0 years
2 - 4 Lacs
gurugram
Work from Office
Position: Executive T1 Services (Customer Service) Experience: 2–3 Years (Customer Service / Calling background mandatory) Location: Gurgaon (DLF) CTC: Up to 4.6 LPA Job Description: We are looking for female candidates for the role of Executive – T1 Services . The role involves 100% calling (inbound/outbound) to handle customer queries, complaints, and service requests for credit card holders. Key Responsibilities: Handle inbound and outbound customer calls efficiently. Resolve customer queries and complaints within defined SLAs. Ensure high customer satisfaction through excellent communication skills. Adhere to quality, productivity, and compliance parameters. Support process improvement a...
Posted 4 months ago
3.0 - 7.0 years
2 - 3 Lacs
bengaluru
Remote
Department: Sales & Marketing Qualification: Any Degree Job Summary: We are seeking a highly motivated and experienced Senior Digital/ Telesales professionals to drive revenue growth through proactive outreach and sales conversion. The ideal candidate will have a proven track record in Digital/ Telesales, exceptional communication skills, and the ability to close high-volume deals. This role involves both inbound and outbound calling, lead qualification, and maintaining strong customer relationships. Job Responsibilities: Conduct outbound calls to potential and existing customers to sell products/services. Respond to all inbound telephone and email inquiries in a timely, professional, and co...
Posted 4 months ago
2.0 - 7.0 years
5 - 10 Lacs
mumbai, andheri west
Work from Office
Based in: Andheri West, Mumbai / Work from Office Work Timings: 6 days a week from 10:00 am to 7:00 pm Reporting to: Business Head Experience required: 2+ years of work experience mandatory in field of architect based interior / exterior products. What do you need to do? (Role and Responsibilities) We are looking for a Sales Manager who is able to identify new business opportunities in order to generate revenue, improve profitability and help the business grow. To excel in this role you should be an active listener, have a compelling sales personality and a hunger to chase and close new business from cold calls and inbound warm leads. Job Responsibilities: Contacting potential clients to est...
Posted 4 months ago
0.0 - 3.0 years
3 - 6 Lacs
hyderabad
Work from Office
Location : Corporate office: Sri Krishna House, Road no. 10, Banjara hills, Hyderabad Terms : Full time, Permanent Responsibilities: Must generate leads by calling and contacting the prospects/clients. Will be responsible for lead generation or site visits from given leads of residential-luxury properties. Meeting Weekly and Monthly Targets in Site visits. On-boarding of clients and servicing of existing ones on the platform. Handling Inbound and Outbound calls. Following up with Leads provided by various marketing campaigns and associations. Maintaining a database of clients in Software, following up with them on a regular basis. Responding to SMS & WhatsApp calls. Arranging and coordinatin...
Posted 4 months ago
0.0 - 4.0 years
2 - 4 Lacs
uppal
Work from Office
Dear Aspirant, We are Hiring for International Voice Process Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call and other electronic communication. 2. Excellent communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Voice Salary Structure: 19k-27k(Take home Salary after deductions) DOJ : 28th August Age Criteria: 18Years ...
Posted 4 months ago
0.0 - 4.0 years
3 - 6 Lacs
thane, maharashtra, india
On-site
Role Overview: We are hiring for the role of Customer Service Associate (CSA) for Bank of India's Inbound Process. The role involves handling incoming customer queries, providing accurate information, and ensuring excellent customer experience. Responsibilities: Attend inbound calls and resolve customer queries effectively. Provide accurate banking-related information as per process guidelines. Ensure high levels of customer satisfaction through professional communication. Document call details and escalate issues where necessary. Work in coordination with team leaders to meet service quality standards. Preferred Candidate Profile: Education: Graduate or pursuing graduation. Freshers are enc...
Posted 4 months ago
0.0 - 4.0 years
3 - 6 Lacs
thane, maharashtra, india
On-site
Role Overview: We are hiring for the role of Customer Service Associate (CSA) for Bank of India's Inbound Process. The role involves handling incoming customer queries, providing accurate information, and ensuring excellent customer experience. Responsibilities: Attend inbound calls and resolve customer queries effectively. Provide accurate banking-related information as per process guidelines. Ensure high levels of customer satisfaction through professional communication. Document call details and escalate issues where necessary. Work in coordination with team leaders to meet service quality standards. Preferred Candidate Profile: Education: Graduate or pursuing graduation. Freshers are enc...
Posted 4 months ago
0.0 - 5.0 years
0 - 5 Lacs
navi mumbai, maharashtra, india
On-site
We are seeking a versatile Voice Process Specialist to manage both inbound and outbound customer interactions. The ideal candidate will be responsible for handling a wide range of customer service inquiries, resolving issues, and conducting proactive outreach to meet business objectives. Roles and Responsibilities Handle inbound calls from customers, addressing their questions, concerns, and service requests with professionalism and efficiency. Make outbound calls to follow up on customer inquiries, conduct surveys, or inform customers about new products or services. Provide accurate and comprehensive information to customers, ensuring a high level of first-call resolution. Document all cust...
Posted 4 months ago
0.0 - 5.0 years
2 - 4 Lacs
pune, maharashtra, india
On-site
Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including we...
Posted 4 months ago
0.0 - 5.0 years
4 - 8 Lacs
thane, maharashtra, india
On-site
Handle both inbound and outbound voice calls professionally Provide information and resolve customer queries effectively Maintain good communication and customer service standards Ensure timely and accurate documentation of interactions Adhere to shift timings and work protocols Eligibility Criteria: Minimum qualification: HSC (12th Pass) Open to both freshers and experienced candidates Good verbal communication skills are required Immediate joiners preferred Work Details: Full-time, on-site role Shift timing: 9:30 AM 6:30 PM High incentives and strong growth opportunities
Posted 4 months ago
0.0 - 4.0 years
1 - 2 Lacs
bengaluru
Work from Office
Handle inbound & outbound customer queries related to banking products, Provide accurate information and resolve customer concerns, Maintain every interaction customer satisfaction and retention Required Candidate profile Excellent in English , Malayalam -Priority mainly, Tamil, Telugu, Kannada Age upto 29 can apply 6 days working and one Rotational off, fresher can apply
Posted 4 months ago
0.0 - 3.0 years
2 - 3 Lacs
shillong
Work from Office
Dear Aspirant, We are Hiring for International Voice/Chat Process Interview/Work Location: [24]7.ai Shillong Career Hub, Lachumiere, Shillong, Meghalaya 793001 Job Description: The primary role of an agent is to provide service to the customer over a call and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call and other electronic communication. 2. Excellent communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Age Criteria: 18Years to 36Years Please carry all your educational certificates and Govt ID Proofs (Aadhar and Pan card) for Documentation (Clear scanned copies/Xero...
Posted 4 months ago
2.0 - 5.0 years
4 - 7 Lacs
noida
Work from Office
Job Role : To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality ...
Posted 4 months ago
0.0 - 1.0 years
2 - 3 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
- Back office/Front office/Chat process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off CTC 14 to 28 K PM Contact: recruiter1@rankskills.in
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
mohali, punjab, india
On-site
We are seeking a Customer Service Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interaction...
Posted 4 months ago
0.0 - 2.0 years
0 - 5 Lacs
lucknow, uttar pradesh, india
On-site
We are seeking a BPO Chat/Voice Process Associate to join our team. This role is perfect for a customer-focused individual who can effectively manage and resolve customer inquiries through both voice calls and live chat, ensuring a high level of service quality and customer satisfaction. Roles and Responsibilities Handle inbound and outbound calls, as well as live chat sessions, to address customer questions, concerns, and issues. Provide accurate and comprehensive information about products, services, and policies. Troubleshoot and resolve customer problems efficiently, escalating complex issues to the appropriate team when necessary. Maintain a professional and empathetic demeanor while co...
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
lucknow, uttar pradesh, india
On-site
We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...
Posted 4 months ago
0.0 - 5.0 years
0 - 5 Lacs
mohali, punjab, india
On-site
We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
mohali, punjab, india
On-site
We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...
Posted 4 months ago
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