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1.0 - 3.0 years
4 Lacs
Chennai
Work from Office
Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients product or services. Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet cust...
Posted 3 months ago
1.0 - 2.0 years
3 - 5 Lacs
Thane
Work from Office
Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. ...
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Job Purpose: To engage with customers and bank partners through outbound and inbound calls, providing comprehensive information about Care Health Insurance products, generating leads, and contributing to sales targets. This role requires strong communication skills and a target-oriented approach to support business development. Job Profile: Manage both outbound and inbound calling processes effectively. Work towards achieving set targets for lead generation and sales. Brief customers and bank managers thoroughly about Care Health Insurance products and their benefits. Coordinate actively with bank branch heads regarding lead follow-up and target achievement. Qualifications: Any Graduate. Ski...
Posted 3 months ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call SAFINA-9845658628 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.
Posted 3 months ago
1.0 - 6.0 years
1 - 3 Lacs
Navi Mumbai
Work from Office
Role & responsibilities : Collection of current dues Call the Delinquent customers & collect maximum payment through online. Educate the customers and resolve the customers problem. Follow up with the customers with updated data report. Suitable canadiate can visit the below venue for face-to-face interview Venue - L&T Finance , Gate no 4, A wing, 4th floor, LTI Mindtree, near Hotel Abhishek MIDC, Mahape Ghasoli Pin 400701
Posted 3 months ago
1.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Elite Relationship Manager Department WCG Elite Location Delhi Reporting Relationship Will report to TBM/ABM/RBM Position Grade M3/M4/M5 Job Role To understand clients business & provide appropriate working capital solutions across Fund/ non-Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. To managed the mapped portfolio through regular meetings with the clients, to serve them, and to enhance the wallet share Build a sustainable direct sourcing channel by working closely with DSAs, CAs, associations etc. for new customer acquisition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for t...
Posted 3 months ago
1.0 - 2.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Position - CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Position Grade - Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs spec...
Posted 3 months ago
1.0 - 2.0 years
3 - 5 Lacs
Thane
Work from Office
Position - CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (...
Posted 3 months ago
8.0 - 10.0 years
10 - 12 Lacs
Noida
Work from Office
Department Retail Liabilities | Digital Banking Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer ...
Posted 3 months ago
1.0 - 2.0 years
3 - 5 Lacs
Noida
Work from Office
Position - CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (...
Posted 3 months ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Make outbound calls and receive inbound calls to generate leads Schedule meetings with potential clients for the sales team Follow up with clients to build relationships
Posted 3 months ago
0.0 - 3.0 years
2 - 2 Lacs
Noida
Work from Office
As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and cou...
Posted 3 months ago
0.0 - 3.0 years
2 - 2 Lacs
Mumbai
Work from Office
As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and cou...
Posted 3 months ago
0.0 - 1.0 years
1 - 1 Lacs
Pune
Work from Office
Pune Women Candidates Only Female Tele Sales Executive for Real Estate Office Roles & Responsibilities - Handling customer calls Explaining project to customers Site Visit coordination Basic Computer skills must Perks and benefits Attractive deal closure incentive
Posted 3 months ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call zoya@9035001415 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.
Posted 3 months ago
0.0 - 2.0 years
1 - 3 Lacs
Thane, Navi Mumbai
Work from Office
Handle calls/chats/emails to resolve customer queries Provide accurate service info Ensure timely and professional support Maintain records and follow processes Handle inbound customer interactions via phone Qualification: 12th Pass / Any Graduate Required Candidate profile Rotational Shift (Night) One Way Cab facility Contact No. 9303800850
Posted 3 months ago
0.0 - 5.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Handle Inbound Calls, Answer queries & Maintai MIS Excellent English & Communication, Good MS Office skils Rotational shift - 3 shifts for Men ( day & night ) & 2 shifts for women ( only day )
Posted 3 months ago
1.0 - 4.0 years
3 - 6 Lacs
Gurugram, Sector
Work from Office
Key Responsibilities: We are looking for Spanish Travel Sales Agent (Urgent Opening) Need Immedidate Joiner Minimum 6 Months of travel sales experience in US market.(PPC) Flight booking/ hotel / Train etc. Required some knowledge of Amadeus. And google flights Process Sales inbound calling. Sell tickets for flight / hotel / car / train.. Night shift / 5 days working Graduation not required
Posted 4 months ago
1.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
1. Handling customer inquiries, complaints, and concerns by providing solutions, resolving issues, and ensuring a positive customer experience through effective communication across various channels like phone, email, and chat. 2. Also building strong customer relationships; key responsibilities include problem-solving, processing orders, and adhering to established customer.
Posted 4 months ago
2.0 - 7.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Job Title: Program Online Course Admission Counsellor Professional Degree Programs Company: Edumilestones Location: Bengaluru Job Type: Full-Time Department: Admissions & Counseling Online Professional Degree Programs About Edumilestones: Edumilestones is a leading EdTech platform offering cutting-edge career counseling technology, global admissions support, and access to 1500+ online degree programs from top universities (IIIT, IIM, Deakin, Liverpool, Amity, etc.). We empower learners to upskill, reskill, and achieve career advancement through flexible, recognized online education. Role Overview: We’re looking for passionate Program Online Course Counsellors to guide professionals and stude...
Posted 4 months ago
1.0 - 8.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
We have requirement for Customer Support Representatives Experience : Freshers & Experienced Experience only from international Customer support background only. Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package : 2.5 LPA - 5.5LPA Only Immediate Joiners Documents Required : Pan card, Aadhar Card (Full Date of Birth), Educational Documents, Offer letter,Reliving letter & Last 3 Months Payslip Intersted Candidates Can share their resume to :- [HIDDEN TEXT] Hr Ameet kumar Ph no :- 8121158848 Hucon Solutions Pvt
Posted 4 months ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call Azra now @8951992038 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.
Posted 4 months ago
3.0 - 6.0 years
3 - 6 Lacs
Bengaluru, Karnataka, India
Remote
IT Helpdesk Analyst - Female We are seeking a detail-oriented and professional IT Helpdesk Analyst (Female) to provide exceptional technical support to our clients and users. This role demands excellent communication skills, a knack for troubleshooting, and the ability to manage multiple tasks in a fast-paced IT environment, primarily handling international inbound calls, emails, and chats. Address all queries raised by external/internal Users via all mediums like Calls, Emails, and Chats . Utilize Teams or other internal tools for remote sessions when needed. Find the root cause of the issue and resolve every single issue raised by the User professionally. Follow process guidelines, SLAs, a...
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities: Customer support profile involving interaction with customers via inbound and outbound calls Resolve issues that customers are facing through voice communication Desired Candidate Profile: Any Graduate / Post Graduate / Undergraduate freshers or candidates with a minimum of 6 months of international voice process experience Only customer service experience considered International voice or technical background preferred
Posted 4 months ago
1.0 - 8.0 years
2 - 4 Lacs
Hyderabad, Telangana, India
On-site
We have requirement for Customer Support Representatives Experience : Freshers & Experienced Experience only from international Customer support background only. Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package : 2.5 LPA - 4.5LPA Only Immediate Joiners Documents Required : Pan card, Aadhar Card (Full Date of Birth), Educational Documents, Offer letter,Reliving letter & Last 3 Months Payslip Intersted Candidates Can share their resume to :- [HIDDEN TEXT] Hr Ameet kumar Ph no :- 8121158848 Hucon Solutions Pvt
Posted 4 months ago
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