403 Inbound Calling Jobs - Page 10

Job Description Location: Edappally, Ernakulam Role Overview: This role is perfect for someone who thrives in a customer-facing position and is passionate about helping people find the right educational path. As an Inbound Calls Attendee Client Acquisition Consultant, you will handle incoming calls from prospective students and clients, understand their needs, and guide them toward enrolling in our programs. Key Responsibilities: Answer and manage high volumes of inbound calls from prospective students. Provide clear, accurate information about our healthcare training programs and enrollment process. Identify prospective students goals and recommend suitable courses. Follow up on inquiries via phone, email, or text to nurture leads. Maintain records of all communications in the CRM system. Work closely with the admissions team to meet enrollment goals. Achieve individual and team-based acquisition targets. Deliver a professional and empathetic customer experience. Qualifications: Prior experience in inbound sales, client acquisition, or customer service preferred. Strong communication and active listening skills. Confidence in handling client inquiries and overcoming objections. Ability to work with CRM software and basic office tools. Self-driven, goal-oriented, and team-focused. Passion for education and helping others succeed. High school diploma required; associate or bachelor's degree is a plus. What We Offer: Competitive salary with incentive opportunities. Ongoing training and professional development. Supportive and mission-driven work environment. Opportunities for career advancement within the academy. Flexible working hours (if applicable).

We have requirement for Customer Support Representatives Experience : Freshers & Experienced Experience only from international Customer support background only. Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package :3LPA - 5LPA Only Immediate Joiners Documents Required : Pan card, Aadhar Card (Full Date of Birth), Educational Documents, Offer letter,Reliving letter & Last 3 Months Payslip Intersted Candidates Can share their resume to :- [HIDDEN TEXT] Hr Ameet kumar Ph no :- 8374959909 Hucon Solutions Pvt

Process: International Voice Process Experience: 1 Yr to 5 Years Shifts:UK Shift/Technical Support Work Mode: [Hybrid Job Role We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key Responsibilities Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria Any Graduate/Undergraduate can apply. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Incentives based on performance Skills: voice process,basic computer skills,customer service , customer , communication , typing skills,technical support,written communication,verbal communication,international voice process

Hiring: Inbound Calls Attendee Client Acquisition Consultant (Edappally, Ernakulam) ???? Location:Edappally, Ernakulam (Onsite) ???? Salary: 12 years exp: ?15,000/month 3+ years exp: ?20,000/month ???? About the Role: Join our dynamic team as anInbound Calls Attendee Client Acquisition Consultant! You'll be the first point of contact for prospective students, guiding them toward the right healthcare training programs and helping shape their futures. ? Key Responsibilities: ? Handlehigh-volume inbound callswith professionalism and empathy. ? Provide detailed info abouthealthcare coursesand enrollment processes. ?Identify student goalsand recommend suitable programs. ?Follow upwith leads via calls, emails, or texts to drive enrollments. ? Maintain accurate records in theCRM system. ? Collaborate with the admissions team tomeet enrollment targets. ???? Ideal Candidate: ? 1+ years ininbound sales, customer service, or client acquisition. ?Excellent communicationand active listening skills. ? Confident inhandling objectionsand converting inquiries. ? Familiar withCRM toolsand basic office software. ?Self-motivated, target-driven, and passionate about education. ?High school diploma(degree holders preferred). ???? Why Join Us Competitive salary + performance incentives Training & career growthin education/admissions Supportive teamwith a mission-driven culture

Role: Voice Inbound / Outbound caller - Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organizational policies.

1) Outbound callings. 2) Inbound calling 3) Lead generation, 4) Following up with leads and closing deals. 5) Answering Customer Queries, 6) Explaining the benefits of products or services 7) Delivering a scripted sales pitch. Engaging with potential and existing customers via phone to generate leads, promote products/services, and handle inquiries, ultimately contributing to sales and customer satisfaction.

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the Night shift. Positive attitude and customer-first approach. What We Offer: Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: voice process,customer service,multitasking,problem-solving,excellent communication skills,customer satisfaction,international voice process,communication skills

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the 1 PM to 10 PM shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process

Handle inbound & outbound calls, explain solar products/franchise, engage customers, schedule appointments, follow up on leads, and maintain records. Communicate effectively in Hindi & basic English. Freshers welcome, Performance based incentives. Required Candidate profile Confident telecaller with good Hindi and basic English communication, skilled in handling calls, explaining products, following up, and maintaining records. Open to freshers.

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : * Any Graduate,UG,PG, * Exp : Min 6 Months - 8years experience into International Customer support (Voice & Semi voice) is acceptable, * Salary : Min 2.5LPA - Max 4.5LPA * Rotational shifts, * Work location - Hitech City, * Two- way transport * Interested candidates forward your Resume To [HIDDEN TEXT] and you can ping me on whatsapp, * Candidates can contact me on my number 8121158848 Thanks & Regards, HR Ameet kumar #8121158848 Hucon Solutions Pvt Ltd.

Key Responsibilities: 1. Customer Query Handling Respond to inbound calls, emails, and live chats from customers in a timely and professional manner. Provide information about products, order status, returns, technical troubleshooting, and policy-related concerns. Document all customer interactions in CRM systems. 2. Issue Resolution & Escalation Investigate and resolve product/service-related issues to ensure customer satisfaction. Escalate unresolved issues to higher-tier support or appropriate departments. Follow up on open cases to ensure timely resolution. 3. Customer Relationship Management Build positive relationships by being empathetic, friendly, and proactive in communication. Gather customer feedback and report issues that affect overall service quality. Educate customers on product usage and self-service tools. 4. SLA & Quality Adherence Maintain service-level agreements (SLAs) including average handling time, resolution rate, and customer satisfaction scores. Meet or exceed quality assurance metrics and feedback targets. Participate in training sessions to stay up to date with products and support procedures.

Key Responsibilities: Conduct outbound calls and emails to generate leads and convert them into qualified opportunities. Understand customer needs and offer appropriate solutions or product demonstrations. Maintain and update CRM with accurate prospect and client information. Follow up on inbound leads and inquiries in a timely manner. Achieve and exceed monthly/quarterly sales targets and KPIs.

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call santoshi 9176198282 for more info Regards santoshi 9176198282

Job Overview : As a Telesales Executive, you will be responsible for generating new business opportunities and managing existing customer relationships over the phone. Your goal will be to drive sales, meet targets, and contribute to the overall success of the sales team. Key Responsibilities : - Outbound Calls : Make high volumes of outbound calls to prospective customers, introducing our products/services and generating interest. - Lead Generation : Identify and qualify leads from various sources, including cold calling, referrals, and inbound inquiries. - Sales Pitch : Deliver compelling sales presentations, effectively communicating the value of our products/services. - Customer Relationship Management : Build and maintain strong relationships with customers, addressing their needs and concerns promptly. - Sales Targets : Achieve and exceed sales targets and KPIs set by the company. - Record Keeping : Maintain accurate records of calls, sales, and customer interactions using CRM software. - Market Research : Stay informed about industry trends, market conditions, and competitor activities. - Feedback Collection : Gather feedback from customers to improve our products/services and overall customer experience. Requirements : - Experience : Proven experience in telesales, telemarketing, or a similar role. - Skills : Excellent communication and negotiation skills, with the ability to build rapport over the phone. - Sales Acumen : Strong sales skills and a track record of meeting or exceeding sales targets. - Technical Proficiency : Proficiency in CRM software and Microsoft Office Suite. - Resilience : Ability to handle rejection and stay motivated in a target-driven environment. - Education : High school diploma or equivalent; a degree in business or a related field is a plus.

Shifts: Rotational (Including Night Shifts) Work Mode: [On-site] Job Role: We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key Responsibilities: Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria: Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Incentives based on performance

Handle inbound and outbound voice calls related to customer inquiries,complaints,and service requests.Provide accurate information about products, services,and policies to customers. Resolve customer issues efficiently. PH No : Moulya R @ 9741875394 Required Candidate profile Eligibility: 10+2 and above (any stream) (UGC Certified Institutions) Hindi Mandatory. Work Days: 6 Days Rotational Shift / Day Shift . Notice Period: Immediate joiners (0-15 days).

Looking for Tamil Customer Service Specialist - Vashi Location Role : - Handling inbound calls (Customer Service) - Linguistic Process Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Skills Require: - Graduate Mandatory Good Communication in English Tamil. Hindi able to speak write Age: 20-32

Hiring Customer Relationship Manager THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by following a prepared script to give product reference information Skills Require: - Graduate Mandatory Good Communication in English Max Age Criteria: 32

Hiring Customer Relationship Manager THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by following a prepared script to give product reference information Skills Require: - Graduate Mandatory Good Communication in English Max Age Criteria: 32

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services Inbound/ Outbound calls. Unlimited incentives Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Domestic or International process Rotational shifts Should have good proficiency in both verbal and written Immediate joining

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services Inbound/ Outbound calls. Unlimited incentives Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Domestic or International process Rotational shifts Should have good proficiency in both verbal and written Immediate joining

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services Inbound/ Outbound calls. Unlimited incentives Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Domestic or International process Rotational shifts Should have good proficiency in both verbal and written Immediate joining