612 Inbound Calling Jobs - Page 10

Experience: 0-5 years (Freshers with good English can apply)Handle inbound/outbound international calls (US/UK clients)Provide product/service support in EnglishWork in rotational night shifts Required Candidate profile Job Type: Full-time, rotational shifts Great exposure to International BPO industry + high incentives! International BPO - Non-Voice (Chat/Email) Education: Any Graduate / Undergraduate

Experience: 0-4 years (Freshers welcome)Handle inbound/outbound calls in Hindi & EnglishResolve customer queries politely and efficientlyMaintain call records and customer satisfaction Required Candidate profile Job Type: Full-time, 6 days working Excellent growth opportunities in Domestic BPO sector! Education: Any Graduate / Undergraduate

Manage inbound/outbound calls to address customer queries and issues. Deliver accurate solutions while maintaining professionalism. Adhere to call scripts, quality standards, and company policies. Update customer records and meet performance targets. Required Candidate profile Freshers Graduates can apply Excellent Comm skills - MUST HAVE Ok with Rotational Night shifts. Perks and benefits Salary: 20K to 45K P/M Q.Incentives Cabs Insurance

Role: Voice Inbound / Outbound caller - Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organiza...

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call Ilakiya 9514166620 for more info Regards Ilakiya 9514166620

You are invited to join HCL Technologies for an exciting opportunity in the International Voice Process for a renowned banking sector. As a Customer Support representative, you will be responsible for handling inbound calls without any sales, upselling, or cross-selling involved. Your primary focus will be on responding to clients through both voice and written communication to ensure timely and satisfactory outcomes tailored to individual needs. Location & Schedule: - Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, Chennai, Tamil Nadu - Work Location: Chennai- Ambattur 6 - Designation: Customer Support - Experience: 1 to 3 years in Voice Process - Educat...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

CEC Officer - Inbound - Retail Assets-Customer Experience Center-Contact Centre Inbound CEC Officer Inbound - Retail Assets Department -Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager Job Role To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues....

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Privy Department -Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution o...

CEC Officer - Inbound - Privy Department- Customer Experience Center Reporting -Relationship CEC Team Leader - Inbound Position Grade- Assistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-...

CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Retail Liabilities Department- Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of custome...

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Privy Department- Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution o...

Digital Outbound Officer Department-Retail Liabilities | Digital Banking Position Grade-M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer need...

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Privy Department-Customer Experience Center Reporting -RelationshipCEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs spec...

Digital Outbound Officer Department-Retail Liabilities | Digital Banking Position -GradeM1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer need...

CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Retail Liabilities Department-Customer Experience Center Reporting- RelationshipCEC Team Leader - Inbound Position Grade-Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Job Role : To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality ...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coac...

Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coac...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coac...