Hiring For Customer Support (Voice Process) | Mohali Clarity Consulting

0.0 - 5.0 years

5 Lacs

Mohali

Work from Office

Hi Candidate, Job Specifications Role: Customer Service Representative Experience: More than 6 months in Customer Service Qualification: Graduate or Undergraduate Hiring Location: Mohali Work Mode: 5 Days Work from Office Shift: US Shift (5:30 PM to 2:30 AM); Drop Facility available Employment Duration: Full Time Interview Mode: Virtual Interview Time: 11:00 AM - 12:00 PM Please find Job Description below for the role About Company Advatix, a GCG Company, is a team of the worlds top supply chain & logistics experts with a laser focus on helping organizations scale up their business profitability. Our team is comprised of industry leaders with extensive experience in global operations.Our goal is to help businesses be the industry leader. Job Summary We are looking for an experienced Customer Service Representative (CSR) who is responsible for providing high- quality customer support through inbound voice calls, primarily handling customer inquiries, resolving issues, and offering information about products or services in a professional, courteous, and efficient manner. This role requires strong communication skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment. Roles and Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Requirements Ability to stay calm when customers are stressed or upset Excellent Communication skills in English Comfortable using computers Experience working with customer support.Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Apply to express your Interest

Posted 2 months ago

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Hiring #Customer Service Should Be only from Travel Domain Sharda Consultancy Services

1.0 - 4.0 years

3 - 3 Lacs

Gurugram

Work from Office

We need Customer Service Person should be only from Travel Industry Skills - GDS , Amadeus , Voice process only Should have min 1 years of Experience Day shift 6 Days working Salary - 35k Work location - Gurgaon Candidates can call - 9310802205

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International BPO Jobs || Call Center Executive || Customer service Wrixty Services

- 4 years

1 - 3 Lacs

Navi Mumbai, Gurugram, Bengaluru

Work from Office

Customer Support Associate (CSA) - Have to resolute customers query over Call & Chat - Good computer navigational skills - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs HR connect Ms. Sakshi -93987 17797 Required Candidate profile Required Candidate profile - Excellent communication skills - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts.

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Hiring For Customer Support (Voice Process) | Gurugram Sec 32 Clarity Consulting

- 5 years

5 Lacs

Gurugram

Work from Office

Hi Candidate, Job Specifications Role: Customer Service Representative Experience: More than 6 months in Customer Service Qualification: Graduate or Undergraduate Hiring Location: Sector 32, Gurugram Work Mode: 5 Days Work from Office Shift: US Shift (5:30 PM to 2:30 AM); Drop Facility available Employment Duration: Full Time Interview Mode: Virtual Interview Time: 11:00 AM - 12:00 PM Please find Job Description below for the role About Company Advatix, a GCG Company, is a team of the worlds top supply chain & logistics experts with a laser focus on helping organizations scale up their business profitability. Our team is comprised of industry leaders with extensive experience in global operations.Our goal is to help businesses be the industry leader. Job Summary We are looking for an experienced Customer Service Representative (CSR) who is responsible for providing high- quality customer support through inbound voice calls, primarily handling customer inquiries, resolving issues, and offering information about products or services in a professional, courteous, and efficient manner. This role requires strong communication skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment. Roles and Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Requirements Ability to stay calm when customers are stressed or upset Excellent Communication skills in English Comfortable using computers Experience working with customer support.Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Apply to express your Interest

Posted 2 months ago

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