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Inbound Call Agent

Inbound Call Agent

0 years

|

0 Lacs

hsr layout sector 2 bengaluru karnataka

Posted:21 hours ago| Platform: SimplyHired logo

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Skills Required

computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Inbound Call Agent – BeastDrive

Responsibilities:

Handle incoming customer calls promptly and professionally.
Understand customer needs and provide accurate information about BeastDrive services.
Assist customers with inquiries, booking details, pricing, and service-related questions.
Convert incoming inquiries into confirmed ticket sales through effective communication.
Maintain detailed call logs, customer information, and follow-up records.
Ensure high levels of customer satisfaction and meet daily/weekly conversion targets.

Requirements:

Excellent verbal communication and listening skills.
Ability to remain patient, calm, and solution-oriented during customer interactions.
Basic computer knowledge and ability to navigate CRM or call-handling tools.
Proficiency in at least one South Indian language is important:
Malayalam
Tamil
Telugu
Kannada
Previous experience in inbound calling or customer support is a plus.

Job Type: Full-time

Pay: ₹5,815.34 - ₹25,455.89 per month

Benefits:

Cell phone reimbursement
Flexible schedule

Work Location: In person

More Jobs at iPremium india

Inbound Call Agent

hsr layout sector 2, bengaluru, karnataka

Experience: Not specified

INR 0 - 0 Lacs

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