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Customer Relationship Management Specialist Smart Source

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

As a Sr. Manager / DGM CRM & Loyalty in our growing marketing team based in Mumbai, you will play a crucial role in driving customer engagement, data-driven marketing, and loyalty strategies. Your primary responsibility will be to create meaningful customer connections across various digital platforms. Your tasks will include leading CRM initiatives on app & web utilizing platforms such as CleverTap and AppsFlyer. You will be required to build personalized customer journeys through Email, SMS, Push & In-app notifications. Additionally, you will create and manage monthly campaign calendars, focusing on driving repeat transactions, user retention, and loyalty. To optimize performance, you will...

Posted 3 months ago

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