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3 - 8 years

5 - 10 Lacs

Ahmedabad

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About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

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3 - 8 years

5 - 10 Lacs

Chennai

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About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

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3 - 8 years

5 - 10 Lacs

Khammam

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About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

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3 - 8 years

5 - 10 Lacs

Hyderabad

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About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

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7 - 12 years

30 - 40 Lacs

Bengaluru

Hybrid

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Required skills: Fluent English speaker/writer The candidate must have the aptitude and willingness to embrace unfamiliar technology and learn new skills. Deep technical understanding of software (mainframe software an advantage). Thorough knowledge of DITA markup language and developing structured, topic-based documentation, with a heavy emphasis on conditional formatting (conref) to produce a single-source model for content reuse across different documentation deliverables and output formats. Experience using DITA-based tools to develop and transform online and PDF documentation and help. Active participation in the end-to-end software development process. Ability to write for a global audience and to follow IBM/HCL style guidelines, including: Documentation translation process and requirements. Accessibility requirements for online documentation. Usability, retrievability, and consistency. Message and indexing standards. Educational background: A certificate, undergraduate degree, or other formal training in technical and/or professional writing, combined with a technical certificate or degree, and a strong technical background or aptitude, or equivalent job experience. Willingness to demonstrate your skills at an interactive technical interview (with a portfolio showcasing your work). The successful candidate must have excellent written and organizational skills, the ability to see things from the users point of view. The candidate must promote an atmosphere of teamwork and collaborate with all members of the project team. The position requires excellent interpersonal & teamwork skills, and the ability to work with and assist others in a geographically distributed team, as well as the ability to work independently, manage schedules, meet deadlines, and escalate issues to management when necessary. Multiple years of experience developing documentation using tools like: Oxygen XML Author or other single-source authoring software DITA Open Toolkit PDF generation using Oxygen CSS, XML FO or Adobe Acrobat Pro Oxygen WebHelp for online documentation IBM ID Tools: IBM DCS Workflow Manager Advantageous skills: Sufficient years of experience on IBM z/OS mainframes, to the point that you are familiar with all its main features, sub-systems, common utilities & tools and can navigate around (PCOMM, TSO, ISPF, JCL, CICS, batch etc). Experience with IBM Fault Analyzer for z/OS or similar products. Jira, Git/GitHub, Jenkins, workflow automation. Familiarity with graphics and experience in the production of technical video and audio resources. This job role is a senior position in the IBM Fault Analyzer for z/OS product development team. The role will suit a person used to dealing with mainframes on a regular basis. You will be expected to work with other developers/specialists/subject matter experts across the organization which is mostly based in Perth, Western Australia. The successful candidate will be expected to interact with the HCL global documentation team, bringing new ideas to the table (eg tools, workflows, automations, best practices etc), and incorporate and improve deliverables using customer feedback, analytics, and input from technical support. Ideally, you will need to come into the role with previous hands-on experience working on the IBM mainframe platform preparing user documentation. Knowledge of IBM Fault Analyzer for z/OS is not essential as initial product training will be provided, but previous experience with mainframe abend analysis tools will be a distinct advantage when working with the team and understanding the current documentation structure. Knowledge of related mainframe subsystems such as databases and transaction control systems would be an advantage, but the candidate will also be expected to develop a range of these skills on the job, through a mix of training opportunities and self-learning.

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3 - 8 years

5 - 10 Lacs

Ahmedabad

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About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

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3 - 8 years

5 - 10 Lacs

Pune

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About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

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7 - 9 years

11 - 15 Lacs

Hyderabad

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Job Description Job Description for Consultant - Data Engineer Key Responsibilities and Core Competencies: You will be responsible for managing and delivering multiple Pharma projects. Leading a team of atleast 8 members, resolving their technical and business related problems and other queries. Responsible for client interaction; requirements gathering, creating required documents, development, quality assurance of the deliverables. Good collaboration with onshore and Senior folks. Should have fair understanding of Data Capabilities (Data Management, Data Quality, Master and Reference Data). Exposure to Project management methodologies including Agile and Waterfall. Experience working in RFPs would be a plus. Required Technical Skills: Proficient in Python, Pyspark, SQL Extensive hands-on experience in big data processing and cloud technologies like AWS and Azure services, Databricks etc . Strong experience working with cloud data warehouses like Snowflake, Redshift, Azure etc. Good experience in ETL, Data Modelling, building ETL Pipelines. Conceptual knowledge of Relational database technologies, Data Lake, Lake Houses etc. Sound knowledge in Data operations, quality and data governance. Preferred Qualifications: Bachelor s or master s Engineering/ MCA or equivalent degree. 7-9 years of experience as Data Engineer , with atleast 2 years in managing medium to large scale programs. Minimum 5 years of Pharma and Life Science domain exposure in IQVIA, Veeva, Symphony, IMS etc. High motivation, good work ethic, maturity, self-organized and personal initiative. Ability to work collaboratively and providing the support to the team. Excellent written and verbal communication skills. Strong analytical and problem-solving skills. Location Preferably Hyderabad, India About Us Chryselys is a US based Pharma Analytics Business consulting company that delivers data-driven insights leveraging AI-powered, cloud-native platforms to achieve high-impact transformations. Chryselys was founded in the heart of US Silicon Valley in November 2019 with the vision of delivering high-value business consulting, solutions, and services to clients in the healthcare and life sciences space. We are trusted partners for organizations that seek to achieve high-impact transformations and reach their higher-purpose mission. Chryselys India supports our global clients to achieve high-impact transformations and reach their higher-purpose mission. Please visit https: / / www.linkedin.com / company / chryselys / mycompany / https://chryselys.com/ for more details.

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3 - 6 years

6 - 10 Lacs

Noida

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- Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework.

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7 - 10 years

1 - 5 Lacs

Vadodara

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Service Desk Support Analyst Apply Location: Vadodara Earnings: 0 ]"> Summary of the position Support services provide high quality operational and technical application and systems support to PMC s customers and internal business functions. This role is crucial to ensure great customer satisfaction for our customers and resolving the customers issues at first point of call. As our support team is co-located in the UK and India, cross cultural awareness and the ability to communicate is essential. This is a customer service role but an interest in technology and providing impeccable service to our customers is key. Key accountabilities Coordinating with the Management team, Baroda, and other Team Leader(s) to deliver the dayday activities to ensure a good level of service is delivered to our customers Answer incoming calls in a professional and courteous manner, in line with PMC standards and within set SLAs Log calls accurately, in real time, and to PMC standard in IMS, relating to all data including initial problem description; Assignment to third parties; Actions taken; Call closure Support the application support management team to continually improve the standard operating procedures and support best practices Manage tickets through to resolution, ensuring all updates and relevant communications are recorded. Provide caller with their unique ticket reference number Analyse the reported problem by asking prbing and relevant questions applying wn system knowledge using reference dcuments and manuals site Histry accunt handbook reference t knowledge base requesting assistance frm team members in the UK or India Make outbound calls to customers and 3rd parties ensuring all the relevant information is passed on and accurately logged Provide regular client and internal communication on assigned activity and incidents ensuring that interested parties are clear on their status, highlighting any issues that might impact delivery in the defined timescales to the application support management team Continually protect the PMC brand by ensuring an awareness of the impact of nondelivery on PMC s reputation with the client Please note, that this role works on a rotational shift basis to ensure sufficient coverage for 24/7 and meet the needs of the business. Skills and Experience | Essential Fully fluent in English Experience in either a technical or customer service support environment, preferably highvolume inbound calls Excellent interpersonal and communication skills Extensive problemsolving skills Skills and Experience | Desirable Experience within the retail, hotel or leisure environment, with an insight of systems such as tills / EPOS, PMS / reservation systems etc Experience in providing services to agreed SLAs Personal attributes Strong customer service and support focus with a desire to deliver a highquality service A continual desire to go above and beyond to resolve customer issues within SLAs and suggest more efficient and effective ways of working Selfmotivated and highly professional with ability to follow through on tasks Empathy and the ability to communicate both internally and externally Ability to multitask, work under pressure and to tight deadlines A desire to learn and improve skills and knowledge Adaptable and flexible to business demands Strong organisational and planning skills Positive cando attitude, team player 0"> Supporting Documents Download All Back Apply

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12 - 15 years

8 - 13 Lacs

Pune

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To ensure safe & healthy working environment in the Company. Protection of environment from industrial operations. WHY EMERSON Our Commitment to Our People We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world s most complex problems for our customers, our communities, and the planet. You ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you ll see firsthand that our people are at the center of everything we do. So, let s go. Let s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability. administrator@emerson. com . ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you ll find your chance to make a difference with Emerson. Join our team - let s go! No calls or agencies please. Job Summary To ensure safe & healthy working environment in the Company. Protection of environment from industrial operations. In This Role, Your Responsibilities Will Be: To advise & assist the management in the fulfillment of its obligations, statutory or otherwise concerning prevention of personal injuries and maintaining a safe & healthy working environment. To advise concerned departments in planning & organizing measures necessary for the effective control of personal injuries. To advise on safety aspects in all job studies & to carry out detailed job safety studies of selected job. To check & evaluate the effectiveness of action taken or proposed to be taken to prevent injuries. To advise on matters related to carrying out plant safety inspections. To advise the purchasing & stores departments in ensuring high quality and availability of personal protective equipment. To carry out plant safety inspections in order to observe the physical conditions of work and the work practices and procedures followed by the workers. To render advice on matters related to reporting and investigation of industrial accident & diseases. Also, to give suitable training & educational programs for the prevention of injuries. Maintain such records which are necessary relating to accident, statutory requirement, personal protective equipment and safety. Daily safety rounds for prevention of unsafe condition and unsafe practices by employees. Setting up safety committee and conduct safety meetings and safety audits. Provide specific protective equipment as per risk and insist for daily usage and Implement and fulfill statutory requirements of Factories Act, 1948, OSHAS 18001 and any other law applicable. Organize competitions and contests and other activities during safety week, environment day and fire service week for develop and maintain the interest of the workers in establishing and maintaining safe conditions of work and also Liaison with relevant Govt. authorities for EHS. Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: The incumbent should possess Advance Diploma In Industrial Safety from MSBTE with Graduation in environmental field with more 12 to 15 years experience in relevant field and industry. Preferred Qualifications that Set You Apart: Awareness of first aid & fire fighting procedures. Awareness of personnel protective equipments. Knowledge of various standards like OHSAS 18001:2007, ISO 14001:2004, SA 8000. Should be certified lead auditor/internal auditor for IMS Our Offer to You: By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emersons compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship . We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

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12 - 15 years

10 - 15 Lacs

Pune

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Job Summary To ensure safe & healthy working environment in the Company. Protection of environment from industrial operations. In This Role, Your Responsibilities Will Be: To advise & assist the management in the fulfillment of its obligations, statutory or otherwise concerning prevention of personal injuries and maintaining a safe & healthy working environment. To advise concerned departments in planning & organizing measures necessary for the effective control of personal injuries. To advise on safety aspects in all job studies & to carry out detailed job safety studies of selected job. To check & evaluate the effectiveness of action taken or proposed to be taken to prevent injuries. To advise on matters related to carrying out plant safety inspections. To advise the purchasing & stores departments in ensuring high quality and availability of personal protective equipment. To carry out plant safety inspections in order to observe the physical conditions of work and the work practices and procedures followed by the workers. To render advice on matters related to reporting and investigation of industrial accident & diseases. Also, to give suitable training & educational programs for the prevention of injuries. Maintain such records which are necessary relating to accident, statutory requirement, personal protective equipment and safety. Daily safety rounds for prevention of unsafe condition and unsafe practices by employees. Setting up safety committee and conduct safety meetings and safety audits. Provide specific protective equipment as per risk and insist for daily usage and Implement and fulfill statutory requirements of Factories Act, 1948, OSHAS 18001 and any other law applicable. Organize competitions and contests and other activities during safety week, environment day and fire service week for develop and maintain the interest of the workers in establishing and maintaining safe conditions of work and also Liaison with relevant Govt. authorities for EHS. Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: The incumbent should possess Advance Diploma In Industrial Safety from MSBTE with Graduation in environmental field with more 12 to 15 years experience in relevant field and industry. Preferred Qualifications that Set You Apart: Awareness of first aid & fire fighting procedures. Awareness of personnel protective equipments. Knowledge of various standards like OHSAS 18001:2007, ISO 14001:2004, SA 8000. Should be certified lead auditor/internal auditor for IMS . Emersons compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship . We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

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10 - 20 years

15 - 20 Lacs

Pune, Dadra and Nagar Haveli, Daman & Diu

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Production Plan & adhere to marketing dispatch Implement of KOEL NPPM/Engineering Adhere to product & process quality Reduce the operations cost by close monitoring Implementation of Kaizen/process improvement IMS KOEL Audit & Customer Inspection

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4 - 7 years

4 - 7 Lacs

Dharuhera

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Responsibilities: Production planning and execution on time Daily co-ordination with sales team for new order and its planning Daily in process audits and taking suitable corrective actions WIP maintaining as per requirement Drive Continuous process improvement projects Enquiry Response as per marketing requirements. Daily update of saleable output OEE improvement and Kaizen implementation in the Plant. Good Coordination with inter-departments Providing necessary training to operators and helpers. Basic Knowledge on TPM Implementation of safety protocols Maintaining Shopfloor 5S. Compliances of Internal and external audits Participation of QCFI/SGA/CFT/Kaizen Competition etc. Knowledge on ISO/IMS standards Profile/Competencies: Education, background, level of experience Essential/Mandatory: Diploma in Chemical (/Ceramic) with minimum experience of 5-7 years Preference will be given to the candidates having good communication skills Worked as production shift in charge for minimum 4 years Knowledge of Tunnel Oven, Digester, Boiler Hydraulic press. Deep Knowledge on SA

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6 - 11 years

19 - 23 Lacs

Mumbai

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Job Title: BU Head - Respiratory Qualification: B. Pharma, MBA / similar/ equivalent professional qualification Therapy/Department: Respiratory therapy Experience: 16+ years of experience in Marketing Sales, Ability to manage large business and complex geographies is essential for this role, should have handled similar PL role or if internal promoted then either marketing head or sales head with relevant exposure Industry Preference: Pharma only Job Location: Sun House, Mumbai Job Summary: BU Head would be required to develop and Monitor sales marketing strategy to drive profitable growth with increased market share. Oversee brand strategies and drive key brand market share and prescription share increase. Implement best-in-class sales marketing practices with a drive for innovation. The role also requires the incumbent to develop leaders who can shoulder the growth of the business. The role requires the incumbent to ensure that the business unit delivers profitability objectives. KEY DECISIONS AND AUTHORITY LIMITS: Decision regarding allocation of budgets for direct investment brands Decision on the strategy for the increase in the market share of the product in terms of IMS ranking and prescriptions Decide on pricing and placement of product Decision regarding the quality and productivity of people Optimal decision making (as opposed to reactive, stop-gap decisions which then become precedents) Decision regarding succession plans for the key positions within the group Decision on implementation of Innovative ideas, special campaigns, and price pack changes Decisions related to Digital Marketing initiatives Decision regarding the division s marketing strategies implementation timelines to achieve healthy cash flow, margins, growth market share (sales prescriptions) Decision on expense revenue budgets Resource pooling plan within the division Target setting for territories, Areas, Regions, Zones Brand portfolio management Identification of key brands new introductions Identification of potential candidates for acquisition Decision on implementation of Innovative ideas, special campaigns, and price pack changes KOL management Decision regarding succession plans for the key positions within the group Decisions related to Digital Marketing initiatives Pro-activeness consistency in the decision-making process Decisions related to motivational schemes - incentives, reward system, training, and development needs, etc. MAJOR CHALLENGES: Keep pace with and align with market developments. Needs to be aware of market dynamics, fluctuations, innovations, etc. Understands scientifically how various product are placed in relation to competitor products and devise appropriate strategies to deal with them Perform detailed sales reviews for accurate and effective sales management. Mitigate Risks and take advantage of being one step ahead of the competition to build a brand during the window of opportunity. Understand the market potential and drives the business Make recommendations to Top Management for the acquisition of new companies and products Influence highly intellectual people/ Doctors about products and therapies Build relationships and develop loyalty with senior customers and decision-makers Establish implement Business Processes and systems Generate healthy cash flow margins Deliver growth >>>market growth To be among the top 3 brands in every brand category Competitor analysis: Knowing the competition at each step, anticipating their strategies work proactively to have an upper edge Consistent achievement of high productivity incremental productivity Channelize expenses towards the right brands, campaigns, customers for high ROI Achieve scale quickly with new introductions. Achieve consistency in performance- Both earnings savings Generate prescriptions from every customer Ensure that at least 80% of the field force achieves targets earns incentives Resource pooling within the division High accountability: To build a team of consistent performers weed out the inconsistent ones Mentoring process to create a new set of leaders Time-bound executions of strategies Excellent understanding of goals, responsibilities, domain knowledge, customer relationship, product knowledge, in clinic effectiveness of every team member Strong review mechanisms to monitor the progress of various assignments Alignment of field force other support functions with the division s vision goals for better success. People-intensive industry- better coordination man management skills for the smooth functioning of the team. Healthy relationship understanding with other support functions for smooth implementation of strategies.

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3 - 6 years

7 - 11 Lacs

Bengaluru

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Engineering Administrator Weir Minerals Bangalore Onsite Purpose of Role: Join our Engineering team as the Engineering Administrator, within the Mine Dewatering Solutions division, contributing to both product and order engineering activities. This role involves managing and executing design and engineering tasks, developing mine dewatering pumping solutions, and collaborating with cross-functional teams globally. Key Responsibilities: Lead end-to-end product and order engineering for mine dewatering pumping solutions. Design and develop dewatering pumps and solutions. Create and review CAD 3D models and detailed manufacturing drawings. Manage ETO projects for dewatering pump solutions. Collaborate with global product teams and stakeholders. Oversee drawings and document control through the ECN process. Drive engineering project management, including planning, execution, organization, control, and closure. Conduct technical discussions with vendors and customers for project and complaint resolutions. Create BOMs and part codes in SAP/GPDM Teamcenter PLM. Support cross-functional teams in project execution, manufacturing, and IMS audits. Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture. Job Knowledge/Education and Qualifications: Bachelors or Masters Degree in Mechanical Engineering Proven experience and knowledge in design or order engineering of rotary machines/rotating equipment. Proficient in 3D modeling and drafting, with hands-on experience in Siemens Unigraphics NX (Autodesk Inventor experience is a plus). Experience with PLM systems, specifically GPDM Teamcenter. Strong mechanical engineering fundamentals and problem-solving skills. Ability to create detailed manufacturing drawings for fabrication, castings, and forgings. Experience with material selection and analysis and knowledge of steel structure and piping fabrication. Familiarity with GDT (ASME Y 14.5) in drawings. Cross-functional collaboration experience in project management Well-versed with MS Office package - MS Excel, PowerPoint Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It s a big challenge - but it is exciting. An opportunity to g row your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives. Feel empowered to be yourself and belong : Weir is a welcoming, inclusive place, where each individual s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do. Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives. For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page . Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status. #minerals #LI-KC

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4 - 8 years

4 - 8 Lacs

Vadodara

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Job Responsibilities Independently handling critical machine breakdowns in conductor plant Plan and execute preventive maintenance of machines as well as utilities. Analyze breakdowns and implement action plans to eliminate them. Execute Improvement Capex projects. Provide technical guidance training to the team Achievement of departmental KPIs. (PM adherence, MTBF, MTTR, Power saving, Spares cost management, safety) Maintain Maintenance related data in SAP IMS documentation Manpower management in the respective shift. Reduction in cost related to repairs. Qualification - BE/BTech Technical - Hands on experience on VFD s of SIEMENS, Yasakawa, Schneider, Parker, Delta and Kirloskar drives of AC and DC Functional - Knowledge of PLC Ladder Operational Knowledge of conductor machinery Behavioral - Analytical Skills Problem-Solving Skill Team Player

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3 - 7 years

3 - 6 Lacs

Vadodara

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Job Responsibilities Independently handling critical machine breakdowns in conductor plant Plan and execute preventive maintenance of machines as well as utilities. Analyze breakdowns and implement action plans to eliminate them. Execute Improvement Capex projects. Provide technical guidance training to the team Achievement of departmental KPIs. (PM adherence, MTBF, MTTR, Power saving, Spares cost management, safety) Maintain Maintenance related data in SAP IMS documentation Manpower management in the respective shift. Reduction in cost related to repairs. Qualification - BE/BTech Technical - Hands on experience on VFD s of SIEMENS, Yasakawa, Schneider, Parker, Delta and Kirloskar drives of AC and DC Functional - Knowledge of PLC Ladder Operational Knowledge of conductor machinery Behavioral - Analytical Skills Problem-Solving Skill Team Player

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4 - 8 years

6 - 10 Lacs

Bengaluru

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Responsible to develop modules and components in C++ Implement kernel and platform-related functionalities Design, document, implement, and unit-test firmware and drivers Help the Sustaining Engineering team with any customer escalations Generate software designs and scope effort for new product features in an agile environment Skills and Experience: Strong C++, Linux Background Strong development experience on IMS server/SIP protocol/s Experience in Migration of IMS/SIP system Experience in Linux device drivers and Linux Internal Experience in Platform Development Experience in 3GPP protocols. Strong experience in 3G/4G/LTE telecom domain Relevant Experience: 4 - 8years

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8 - 12 years

25 - 30 Lacs

Bharuch

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" Kindly refer www.jubilantpharma.com for more information about organization. Position Assistant Manager - QC Business Unit / Function Department Quality Control Location Bharuch SEZ Reports to QC Head Summary of Job (Purpose/ objective of the job Department Organogram to be enclosed) candidate is required having complete experience in API/Bulk/ Intermediates industries as per global regulatory requirements and responsible for implementation & compliances of 21CFR-Part11, ICH-Q7A, cGMP, WHO-GMP, ISO9001, FSSC, HACCP / global QMS requirements at SEZ site. Key Responsibilities (Performance Indicators) Regularize the QC activities as per cGMP requirements. Regulatory & Pharmacopeia requirement for lab compliance. Review of hybrid & electronic data for IPQC & FG analysis. Analytical method validation, OOS & OOT. Knowledge about IMS system (ISO 9001:2015, ISO 14001:2015 OHSAS 18001:2007, and cGMP. Analytical skill for QC instrument, i.e. GLC, HPLC, UV-Visible, FTIR, ICP, K/F, Melting point etc. Co-ordination with QC staff, R&D, Commercial and production for quality & dispatch related activities for on time dispatches. Resolve the trouble shooting related to QC activities. Training to subordinate & employment of 21 CFR Part 211, 111 with data integrity (Part-11) compliance in lab. Awareness about responsible care (Environment, Health, Safety and Security) No. of Reportees 2-3 numbers Qualification & Experience M.Sc. (Chemistry) with 8-12 yrs. y Competencies (Technical, Functional & Behavioral) Responsible for implementation & compliances of 21CFR-Part11, ICH-Q7A, cGMP, WHO-GMP. Hand-on experience as Reviewer of electronic data & hybrid system in regulatory environment (US-FDA, WHO etc.) Knowledge about 21 CFR Part 211, 111 with data integrity (Part-11) Site Quality Head CQA & RA Head Unit HR Head ",

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10 - 15 years

35 - 40 Lacs

Bharuch

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" Jubilant Life Sciences Limited is one of the Indias leading corporate and a highly treasured brand throughout the world. The organization has a presence in the fields of Pharma and Life Sciences, Agri & Performance Polymers, Food & Retail, Oil & Gas and Services. Jubilant Life Sciences Limited is an integrated global pharmaceutical and life sciences Company engaged in Pharmaceuticals, Life Science Ingredients and Other businesses including Drug Discovery Solutions and India Branded Pharmaceuticals. The Pharmaceuticals segment, through its wholly owned subsidiary Jubilant Pharma Limited, is engaged in manufacturing and supply of APIs, Solid Dosage Formulations, Radiopharmaceuticals, Allergy Therapy Products and Contract Manufacturing of Sterile Injectable and Non-sterile products through 6 USFDA approved manufacturing facilities in the US, Canada and India and a network of over 50 radio-pharmacies in the US. The Life Science Ingredients segment, is engaged in Specialty Intermediates, Nutritional Products and Life Science Chemicals through 5 manufacturing facilities in India. The Drug Discovery Solutions business, provides proprietary in-house innovation & collaborative research and partnership for out-licensing through 2 world class research centers in India. Jubilant Life Sciences Limited has a team of around 7,700 multicultural people across the globe and is committed to deliver value to its customers across over 100 countries. The Company is well recognized as a Partner of Choice by leading pharmaceuticals and life sciences companies globally. Ranked No. 6 amongst top 10 Global Pharmaceutical outsourcing players as per UNCTAD World Investment Report 2011 Reputed and High Quality relationships with 19 out of the top 20 Pharmaceutical companies, and 6 out of the top 10 Agrochemical companies globally Vision To acquire and maintain global leadership position in chosen areas of businesses To continuously create new opportunities for growth in our strategic businesses To be among the top 10 most admired companies to work for To continuously achieve a return on invested capital of at least 10 points higher than the cost of capital. Our Promise We will, with utmost care for the environment and society, continue to enhance value for our customer by providing innovative products and economically efficient solutions; and for our stakeholders through growth, cost effectiveness and wise investment of resources. Kindly refer www.jubl.com for more information about organization. Position Manager- Electrical Grade L3 Business Unit / Function Department Engineering Location Bharuch Reports to Head of Department Summary of Job (Purpose/ objective of the job Department organogram to be enclosed) To ensure smooth functioning of electrical installations through effective & efficient maintenance management of Power Generation, transmission, distribution System. Key Responsibilities (Performance Indicators) Monitor and Prepare power consumption report Prepare Preventative maintenance schedule of Electrical Report Monitoring of PCC / MCC Panel for any abnormality Monitoring of preventative maintenance execution as per schedule Coordinate with service provider / vendor for timely servicing / maintenance of equipment Preparation of IMS and EnMS related documents Participation in safety improvement schemes Motivate team members for good work Providing Training on Technical / Safety Topics to the team members Inventory management of spares and critical items. Monitoring of maintenance budget and prepare variance report Preparation of department MIS Reports Calibration of Electrical Equipment Coordinate with Govt. Agencies Suggest and Implementation of energy saving schemes Preparation of breakdown report Execution of unsafe condition observed by other team members Maintain Housekeeping in respective area. No. of Reportees 10-12 Qualification & Experience B.E / B.Tech Electrical with 10-15 years of experience in the electrical maintenance of large industrial complex. Key Competencies ( Technical, Functional & Behavioral) Technical: Knowledge & experience in projects and maintenance of HT & LT Electrical Systems like Alternators, Transformers, Motors, and Protection relays etc. Well versed with Legal & Statutory requirement for HT/LT Elect. System with desired Protection & Safety Standards applicable for Chemical & Power Plants. Have practiced modern Electrical maintenance techniques for better efficiency of the electrical installations. Good communication and Inter-personnel skills

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8 - 10 years

11 - 18 Lacs

Navi Mumbai, Mumbai, Noida

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Role : MCPTX Deployment and Integration Engg. Education Qualification : Bachelor/Master in Computer Science or Electronics & Communication Experience : 8~10 Years in IMS operation and deployment in telecommunication Min. 5 years in IMS Deployment and integration role Notice Period : 15 days - Immedidate Role : Full Time Key Skills : - Deep knowledge of IMS network and functionality of product as PCRF,SBC, CSCF,TAS. - Familiar with IMS, Volte call flows, LTE network and interfaces. - IP network knowledge. - Good troubleshooting skills . - Should be familiar with all troubleshooting tools. - Experiences with IMS testing. - Excellent hands-on experiences on Linux Container based architecture on various commercial platforms such as Redhat Openshift or Openstack or Vmware desired, any experience with public cloud platforms like AWS/Azure is an added plus. - Provide follow-up & ensure good co-ordination with Technical support teams. - Good Communication skills willingness to travel and experience about customer network. Responsibilities : - Oversee Operations & Deployment of IMS application in cloud platform environments - including public cloud - Regular health check-up and maintenance of IMS application and its server. - Backup and Restore activities of IMS Application. - Escalation of issue to Vendor/Customer for which resolution or workaround isn't available and provide the issue description, logs, findings and troubleshooting steps carried out. - Responsible for managed the Mission Critical network elements - Should be flexible to working in shifts and Customer time zones. - New Feature Implementation, System Software & Application Patch upgrade as per plan. - Level-2 Troubleshooting of issues observed/escalated. - MOP Creation - Excellent written and verbal communication skills with ability to interact effectively at various organizational levels. Location : Mumbai,Navi Mumbai,Noida,Bengaluru

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10 - 15 years

17 - 21 Lacs

Bengaluru

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Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Mandatory Technical Skills: 1. Low Level Design experience 2. Hands on experience in development 3. IMS Domain expert, JAVA, K8S, DB, microservices, Azure cloud 4.Should have strong experience in developing web applications and integrations with other IT systems 5.Good domain knowledge, communication, presentation, and customer You will bring Management/Communication skills: Ability to interact with the people from different culture and countries Candidate should have good communication skills Candidate should have good mail etiquette skills. Basis knowledge of Telco Network operations Location - Bangalore / Noida / Chennai / Pune / Gurgaon / Kolkata Experience - 10-15 years

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10 - 20 years

7 - 17 Lacs

Hyderabad

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Role : Project lead Discipline : Civil QA/QC Qualification : B. Tech Description : having 15 + years experience in handling high rise residential towers handled projects of Aluminum form work – MIVAN technology certification into QMS, IMS or other quality related courses. Exposure towards QA/QC aspects. Location : Hyderabad

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5 - 10 years

9 - 17 Lacs

Hyderabad

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We are thrilled to announce an exciting opportunity for an IMS Presales role with SHI Locuz . EXP:5+ Location: Hyderabad Experience in understanding ITIL, ITOM tools & fundamentals Experience in knowledge of ISMS Experience with 5+ years in IT services / RIMS, including pre-sales Experience in deep understanding of IT infrastructure and the challenges faced by enterprises and IT practitioners in managing their increasingly complex IT infrastructure and navigating dynamics within IT organizations Experience in deep understanding of current IT sourcing models Experience in Pre Sales/Solution Design and/or Service Delivery with IT Infrastructure Services Experience with at least 5+ years in professional services/alliances/solution engineering/consulting/technical sales with expertise in architecting and deploying solutions, and rolling out new technology and solution initiatives Experience in facilitating and conducting webinars and presentations to customers, including conceptual design and whiteboard sessions Experience in interacting effectively with senior business managers Experience in building solutions, and tailoring proposals or presentations for given scenarios Experience with strong customer engagement background and expertise Experience in playing the role of trusted advisor for customers or partners Experience with excellent articulateness & interpersonal skills Job Description: - Analyze IT Infrastructure Services requirements for customers and design appropriate cost-effective services Model - Solutions/Service Design dealing with all components of an IT Infrastructure, Transition & Transformation (Technology & Services) - Evaluate, recommend, architect and implement Services solutions to enhance the IT Infrastructure Services. - Build solution documents, effort estimates. - Participate and team up with sales, delivery to provide complete solutions to customers. - Responsible to build and propose transformational services to customers, identify triggers, Identify key IT Infrastructure issues which impact the business and make recommendations to customers. - Build and develop business case, provide relevant and sound business & technical advice to the customer and present the same to various stakeholders within the company. - Map competition and develop appropriate winning sales strategies, often in conjunction with Field Sales Team. - Assist the sales group with (RFX) requests for quotes, information, bids, proposals and statements of work. - Create, maintain and publish a set of written procedures and best practices for the delivery of pre and post sales services to customers. - Present technical briefings to executives. - Work with Business Development Managers and/or Account Executives and other individuals within the sales group to maximize revenue potential by equipping them with the relevant material (RFP/RFI/RFQ responses, Solutions, etc.) - Support customer acquisition, conversion and retention targets

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