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9 - 14 years
9 - 16 Lacs
Pune, Delhi NCR, Bengaluru
Work from Office
Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Required Candidate profile WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Call/whatsapp CV Amit 8851792136, Neha 8287267407
Posted 1 month ago
18 - 22 years
18 - 23 Lacs
Cheyyar
Work from Office
An AGM in a fabrication shop oversees manufacturing processes to achieve production target and ensure efficiency, quality, and safety. Responsible Production Planning and control, develop and implement production strategies, managing resources, troubleshooting issues, and adhering to safety standards. He plays a crucial role in enhancing productivity and reducing costs while ensuring the well-being of workers Roles and Responsibilities 1. Supervising Manufacturing Processes: Oversee the production operation to ensure it runs smoothly and efficiently, adhering to quality and safety standards. 2. Process Improvement: Implement strategies to improve production processes, reduce waste, and enhance efficiency, incorporating principles like lean manufacturing, kaizen, and 5S. 3. Resource Planning: Manage the allocation of resources, including manpower, materials, and machinery, to meet production targets effectively. 4. Troubleshooting: Identify and diagnose production issues, providing immediate solutions to prevent delays and maintain the production schedule. 5. Safety and Compliance: Establish and enforce safety protocols and procedures, ensuring a safe working environment and compliance with relevant regulations. 6. Quality Control: Ensure products meet the required standards and specifications, implementing continuous quality improvement practices. 7. Training and Development: Train production staff on the proper use of machinery and equipment, safety practices, and efficiency techniques. 8. Collaboration and Coordination: Work closely with other departments, such as planning, quality control, and maintenance, to enhance product quality and production efficiency. 9. Documentation and Reporting: Maintain accurate records of production data, process improvements, and quality control measures for analysis and reporting. 10. Project Management: Plan and manage production schedules for NPD and other improvement projects, ensuring projects are completed on time while also handling administrative tasks associated with these projects. Required Skill Sets: Proficiency in Weld engineering principles in heavy structural fabrication. Strong experience in heading fabrication shop Strong analytical, problem-solving, and decision-making skills. Excellent leadership and communication abilities. Knowledge of lean manufacturing, kaizen, and 5S improvements. Experience with TPM is an added advantage.
Posted 1 month ago
5 - 10 years
4 - 7 Lacs
Anjar
Work from Office
1) Planning and Analysis. 1.1 Maintenance Planning - Executing the timely and effective Preventive maintenance schedule 2) Utilities continual improvement 2.1 Break-down analysis - Preparing and maintaining breakdown analysis report for all major and minor breakdown and corrective action suggestion and implementation. 2.2 Manpower Utilization - Providing On job trainings, Skills enhancement and Motivations to workmen for proper and optimum utilization of manpower 3) Department Development 3.1 Adherence to Management programme with an aim of ZERO N.C. and Safety and Statutory compliance with ZERO HARM 4) Record and Documentation 4.1 Maintaining regular, proper documentations and maintenance of updated monitoring records.
Posted 1 month ago
3 - 5 years
3 - 4 Lacs
Ahmedabad
Work from Office
School : GIIS Campus : Ahmedabad Country : India Qualification : BA (Hons) OverView : The job requires handling the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings. Responsibility : Helpdesk Management : Respond to parent queries received through the helpdesk promptly and accurately. Ensure all interactions are logged and tracked for follow-up and reporting purposes. Hotline Support : Handle and resolve parent calls received on the campus hotline with professionalism and empathy. Escalate complex issues to the relevant departments and ensure timely resolution. Parent Engagement : Connect with existing parents to solicit referrals and encourage participation in school activities. Build and maintain positive relationships with the parent community to enhance engagement and satisfaction. Withdrawal Management : Reach out to parents applying for withdrawal to understand their reasons and provide solutions where possible. Document feedback and work with relevant departments to address underlying issues. Parent Satisfaction : Drive parent satisfaction by identifying and acting on opportunities for improvement highlighted in the Parent Satisfaction (PSAT) survey. Collaborate with various teams to implement changes and track the impact on parent satisfaction levels. SkillsDescription : Bachelor's degree in any field. 1+ year of experience in customer service, parent relations, or a similar role. Excellent verbal and written communication skills. Empathetic and patient with a passion for helping others. Ability to work collaboratively with different departments. Knowledge of using any CRM software. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Posted 2 months ago
7 - 10 years
0 - 0 Lacs
Trivandrum
Work from Office
Job Title : Project Delivery Excellence Manager Location : Trivandrum, Chennai Job Type : Full-time Job Description: We are looking for an experienced Project Delivery Excellence Manager to join our team. In this role, you will oversee the successful delivery of IT projects by monitoring project health, ensuring quality assurance, and driving continuous improvement. You will work closely with project managers and senior leadership to ensure that all projects are executed effectively, risks are managed, and delivery metrics are optimized for excellence. Key Responsibilities : Organize and facilitate project reviews to monitor project health and ensure quality assurance and delivery excellence throughout the project lifecycle. Facilitate the customization and implementation of SDLC processes and tools for projects, ensuring seamless integration with custom tools and processes. Perform risk assessments, identify risks across projects, propose mitigation strategies, and ensure proper implementation of risk management plans. Facilitate the selection of appropriate lifecycle processes for project execution using organizational tools and platforms, tailored to each project's specific needs. Define key metrics and KPIs to measure delivery excellence and synthesize project performance data across multiple projects to create comprehensive reports. Use statistical methods and data analysis techniques to interpret project data, identifying trends, patterns, and anomalies. Provide actionable insights based on data analysis to support decision-making by project managers, delivery leads, and senior management. Facilitate root cause analysis when key performance indicators (KPIs) deviate from expected norms or when issues such as delays, quality defects, or budget overruns arise. Lead continuous improvement initiatives by identifying inefficiencies and trends in delivery processes, proposing enhancements based on data analysis. Generate and distribute detailed reports and dashboards for stakeholders, ensuring transparency and alignment across teams. Must-Have Skills and Experience : 7 to 10 years of experience in the IT services industry, specifically in process quality assurance or delivery excellence . Strong understanding of software development life cycle (SDLC) methodologies, including Agile and Waterfall . Proficiency in Agile practices and tools like JIRA , MS Project , Power BI , and other relevant reporting tools. Strong analytical skills with the ability to interpret complex project data and provide actionable insights. Excellent written and verbal communication skills , with the ability to present data effectively to stakeholders at all levels. Ability to make sound judgments , with strong decision-making skills and the ability to manage and mitigate risks. Experience in creating and delivering executive-level summary reports and presentations. Ability to articulate thoughts, views, and ideas clearly and concisely to stakeholders across different levels. Good-to-Have Skills : Certifications in CSM (Certified Scrum Master) , SAFe (Scaled Agile Framework) , PMP (Project Management Professional) , or PRINCE2 (Projects in Controlled Environments) . Experience with continuous improvement methodologies and driving operational efficiency in IT project delivery. Familiarity with project management software and tools beyond JIRA, such as Trello , Asana , or similar platforms. Knowledge of risk management frameworks and strategies for mitigating project risks. Familiarity with data visualization tools beyond Power BI, such as Tableau or similar platforms, for reporting and dashboards. Required Skills Statistical Analysis,Risk Management,Project Analysis,Delivery Excellence
Posted 2 months ago
6 - 11 years
6 - 8 Lacs
Bengaluru
Work from Office
Nickel plating Electrical & Mechanical specialist is responsible for ensuring over all equipment efficiency of nickel plating line in charge with respect to electrical & mechanical improvements for ensuring production output & daily management safety Required Candidate profile OEE of nickel plating line troubleshooting electrically mechanically Continuous Improvement at PVA Line speed at required level to meet the demand Quality of nickel PVA coating Safety of the equipment
Posted 2 months ago
1 - 3 years
1 - 3 Lacs
Bengaluru
Work from Office
Learnteq Solutions LLP (Confidential) Position – Flutter Mobile Developer We are looking for a skilled and enthusiastic Flutter Developer to join our dynamic team. In this role, you will collaborate with our design and product teams to create seamless, highquality mobile experiences for our users. • Develop, maintain, and improve mobile applications using the mobile development environments. • Help to evolve robust and scalable architecture and design. • Proactively identify and fix technical bottle necks and issues • Contribute to Continuous Integration and Continuous deployment systems. • Write clean, reusable, and maintainable code following best practices. • Identify and fix bugs and performance issues to ensure a high-quality user experience. Qualifications • Bachelor’s degree in computer science, engineering, or a related field. • 1-3 years of experience in Flutter development and mobile app development. • Proficiency in Dart programming language. • Solid understanding of mobile app development for both iOS and Android. • Experience with RESTful APIs and third-party libraries and APIs integration. • Familiarity with version control systems, preferably Git. • Ability to debug, optimize, and resolve issues effectively. • Good understanding of UI/UX principles to create visually appealing interfaces. • Strong problem-solving skills and ability to work independently and collaboratively. Competencies Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and the ability of candidates. Contact Interested candidates are welcome to send their applications to hr@learnteq.com. Please attach: • A brief Statement of Purpose • Resume • Testimonials
Posted 2 months ago
8 - 13 years
15 - 16 Lacs
Pune
Work from Office
5 or more years of manufacturing/operations experience. Production management experience. Direct (hands-on) experience with lean/Flow implementation in a production environment Proven shop floor leader in a lean/DFT environment. Required Candidate profile Experience leading process improvement teams for tangible results. Experience with contemporary manufacturing & engineering processess (DFM/DFA, kaizen, etc.)
Posted 2 months ago
18 - 24 years
55 - 70 Lacs
Gujarat
Work from Office
BE / MTech with 18 to 24 Years of experience working with any Chemical Manufacturing Company Process Improvement at Plant Debottleneck Yield Improvement from Existing Process New Process Intiatives from cost Benefit point of View Check on CAPEX Proposal To lead all Chemical Business Process & Projects for Improvement Time Cycle Reduction Identify Improvement Areas in existing Process Basic Engineering / Detailed Engineering Support Technology Transfer Position will be Heading the Department GM/VP Grade Position is based at Gujarat
Posted 2 months ago
2 - 5 years
3 - 5 Lacs
Anjar
Work from Office
Perform ITGC audit activities including SAP compliance and SOD reviews. Review and deactivate inactive SAP user IDs as part of the audit process. Resolve L1 tickets and address issues in SAP PS modules. Manage and maintain relevant PS master data. Support System Integration Testing (SIT) and User Acceptance Testing (UAT). Provide training and guidance to end users on SAP PS functionalities. Ensure compliance with internal control frameworks and policies. Work closely with cross-functional teams to implement corrective actions and improvements.
Posted 2 months ago
4 - 9 years
10 - 20 Lacs
Pune
Work from Office
Location: Pune-MH, India Role & Responsibility Monitor QSR (Quality System Records) and implement corrective actions to reduce QSR and vendor IHR (Initial Inspection Reports) . Conduct detailed analysis of EFR (Engineering Failure Reports) and contribute to PRBFM/DRBFM activities. Ensure timely closure of NCR (Non-Conformance Reports) and PIS (Process Improvement Suggestions) . Lead root cause analysis and corrective action plans for supplier quality issues. Explore new technologies and process control points for quality improvement and sustenance. Conduct regular vendor visits for root cause analysis and verification of corrective actions. Perform vendor process audits as per IPO guidelines. Review and evaluate supplier quality data to identify opportunities for process improvements within the supply chain. Oversee New Model R @ R activities , ensuring quality standards are met for new parts and models. Lead and implement best practices to reduce defects, variety, waste, and cost. Interface with CQA (Component Quality Assurance) , PQA (Product Quality Assurance) , Purchase , and Component Development teams for collaborative problem-solving. Review and manage SIR (Supplier Information Report) for new, existing, and duplicate sources and models. Lead Surface Treatment (ST) initiatives including process audits, gap identification, and improvements for paint, powder coating, and shot blasting. Collaborate with Engineering and Styling teams for new color shade developments and approval. Establish and approve paint/powder consumption and jigs for uniform coverage. Ensure Safety, Health, and Environment (SHE) standards are followed in ST processes. Technical Skills: Expertise in Casting, Machining , and Surface Treatment processes (including Ferrous & Non-Ferrous). Proficient in using QC tools for defect analysis and process control. Familiarity with TPM (Total Productive Maintenance) and continuous improvement methodologies. Strong proficiency in Microsoft Office (Word, Excel, PowerPoint). Understanding of Safety, Health & Environment (SHE) standards, especially related to ST processes
Posted 2 months ago
5 - 10 years
3 - 5 Lacs
Anjar
Work from Office
Prioritize workload and execute tasks in alignment with industry best practices to ensure smooth operations. Analyze operations and recommend improvements to minimize plant stoppages and prevent breakdowns. Direct and supervise field operators to ensure the sinter plant is operated in a clean, safe, and efficient manner during shift operations. Proactively identify fire and safety hazards, taking necessary precautions and reporting in accordance with site policies and procedures. Report any accidents, injuries, or staff sickness to the supervisor or competent authority, ensuring proper documentation of accidents/injury procedures. Ensure the correct use of Personal Protective Equipment (PPE) based on the work environment and tasks. Oversee lockout-tag out procedures and the safe isolation of equipment during shutdowns. Principal Accountabilities* " Accountable to meet the production schedule consistently. Job allocation is done on time to ensure the work allotment to all the team members iincluding the associates." Key Interactions* 1. Junior Management 2. Senior Management 3. Conflict Resolution 4. Cross-Functional Collaboration 5. Employees Experience* 4 - 9 Years Relevant Industry* Iron & Steel Education Degree* Bachelor,Diploma Specializations* Mechanical Engineering,Engineering,Production Management Language Proficiency* ENGLISH,HINDI Certifications* Skill* 1. Conflict Management 2. Decision Making 3. Liasoning 4. People Management 5. Guiding the workforce regarding the work/production activities/quality
Posted 2 months ago
8 - 13 years
8 - 16 Lacs
Bengaluru, Kolkata
Work from Office
Min 2 yr BPO SR Quality Manager Exp -Risk & Compliance Management Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore only APPLY ONLY IF CAN RELOCATE in Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Risk & Compliance Management Doing regular checks to maintain compliance parameters such as Financial Fraud, Hygiene matrix, call disconnection, hiring policy as mentioned in the client MSA, etc.
Posted 2 months ago
8 - 13 years
8 - 11 Lacs
Bengaluru, Kolkata
Work from Office
Min 2 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore only APPLY ONLY IF CAN RELOCATE in Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO- Bangalore ,Apply those who can relocate in Bangalore No position in KOL IMMEDIATE JOINER GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407
Posted 2 months ago
4 - 7 years
7 - 12 Lacs
Pimpri-Chinchwad
Work from Office
Preferred experience in On/Off highway equipment’s Lead the initiatives, build, and maintain an active pipeline of VAVE projects. Work with global stakeholders for project execution through idea generation & design Understanding of manufacturing and product cost accounting A highly entrepreneurial sense of urgency along with a passion for the continuous improvement is desirable. Working knowledge in sheet metal, weldments will be added advantage. Ability to lead cross functional internal teams. Knowledge of PLM, PDM system, Engineering change management Good knowledge of 3D Modelling / Drafting Working knowledge of Inventor / CATIA V5 / Creo will be added advantage.
Posted 2 months ago
3 - 7 years
0 - 1 Lacs
Bengaluru
Work from Office
Budgeting, Forecasting, Sales and operational planning, Inventory Management Weekly, Monthly MIS reporting, tracking Key health & performance metrics and providing lead indicators Project based assignments to identify cause of any stated problem and actions required for improvement Adherence to Budget and controls in expense management Finance Business partner for operations and cross-functional teams providing insights for all key decision making Collaborate on the design and execution of Business long range plan objectives Continuous Interactions with Commercial team to ascertain potential business risks and possible mitigation measures Ensure integrity and smooth communication of financial data, maintenance of documentation and prudential controls Support FP&A and IR workstreams where required. Perform ad-hoc analysis as per business needs.
Posted 2 months ago
8 - 13 years
10 - 20 Lacs
Bengaluru, Gurgaon, Kolkata
Work from Office
Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore Gurgaon only- APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon/ Bangalore ,Apply those who can relocate No position in KOL IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407
Posted 2 months ago
8 - 13 years
10 - 20 Lacs
Pune, Bengaluru, Kolkata
Work from Office
Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore only- APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon/ Bangalore ,Apply those who can relocate No position in KOL/Pune IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407
Posted 3 months ago
5 - 10 years
7 - 11 Lacs
Noida
Hybrid
Responsibilities:guidelines while Quality Auditor Job description: The quality auditor is responsible for evaluating and improving the quality and effectiveness of the processes within the organization. This role involves conducting audits, identifying defects, analysing performance metrics, providing actionable feedback, and collaborating with cross-functional teams to resolve issues and customer interactions. Eligibility criteria: Minimum of 2 years of experience as a quality auditor in sales and support Key Abilities: Evaluate customer interactions, identify areas for improvement, and provide actionable feedback to enhance agent effectiveness Experience in analyzing trends, conducting root cause analysis, and collaborating with cross-functional teams to drive continuous quality improvements Thorough knowledge of industry-standard tools & good communication skills Organized, self-motivated, and proactive, with the ability to prioritize tasks Flexible approach and ability to adapt to changing business needs and processes Excellent analytical skills, organization, critical thinking, and problem-solving skills Proficiency with computers, especially MS Office (Specifically Excel), Power BI, and other analytics software Ability to recognize patterns and trends in large data sets and use numerical information to develop business strategies Excellent presentation, research, and verbal and written communication Ability to summarize and explain complex information to others Responsibilities: Assess and monitor both inbound and outbound sales calls, focusing on adherence to company scripts, customer engagement strategies, and sales processes. Evaluate various customer support interactions, including calls, emails, live chats, and other communication methods, to confirm compliance with company policies, procedures, and quality standards. Identify opportunities for improvement in customer interactions by evaluating key performance metrics such as professionalism, tone, problem-solving effectiveness, empathy, and product knowledge. Ensure all interactions meet service quality standards, enhance customer satisfaction, and comply with established quality guidelines while driving efficiencies and maximizing customer value. Provide management with actionable insights on areas needing improvement that directly impact both customer experience and sales results. Work collaboratively with cross-functional teams to implement corrective actions and preventative strategies to improve the overall customer experience and boost sales growth. Track key performance indicators (KPIs) related to sales quality and customer satisfaction over time, providing leadership with insights and identifying areas for improvement. Perform trend analysis on reviews to uncover gaps in customer support processes, sales techniques, and areas for improvement in customer satisfaction, process compliance, and upselling opportunities Take initiative by suggesting strategies and changes that help meet business objectives and drive performance Work with the enablement team and use root cause analysis to suggest required training Demonstrate necessary soft skills in all communication formats/channels and be cognizant & respectful of regional and global interaction nuances Maintain reports and data to provide valuable insights into business performance and individual representative effectiveness Demonstration of measurable streamlining initiatives by using quality methodologies and a thorough understanding of Global Quality Guidelines Positioning the right questions to encourage solution-driven thinking and have an empathetic approach to the learner's abilities and feelings Desired Skills and Competencies: Attention to detail Strong communication skills Analytical & critical thinking Accountability Transparency and integrity Emotional Intelligence Focused
Posted 3 months ago
7 - 10 years
4 - 6 Lacs
Gurgaon
Work from Office
Dear Candidate, Hiring for NPD Manager @ IMT KHARKHODA. Industry - Automotive (Plastic & Ruber) industry. Qualification- B.tech Mechanical Required exp. - 8 to 10 yr Salary - 50-60k Interested candidate call/whatsapp on 8222829929
Posted 3 months ago
7 - 10 years
4 - 6 Lacs
Sonipat/Sonepat
Work from Office
Dear Candidate, Hiring for NPD Manager @ IMT KHARKHODA. Industry - Automotive (Plastic & Ruber) industry. Qualification- B.tech Mechanical Required exp. - 8 to 10 yr Salary - 50-60k Interested candidate call/whatsapp on 8222829929
Posted 3 months ago
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