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0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a healthcare consultant, you will be responsible for analyzing organizational performance within healthcare settings. Your primary tasks will include assessing existing processes, identifying weaknesses, and analyzing data to pinpoint areas that require improvement. By developing and implementing solutions, you will play a crucial role in enhancing efficiency, reducing costs, and increasing revenue for healthcare organizations. In this role, you will provide expert guidance by offering insights into industry trends, regulations, and best practices. Your knowledge and expertise will help healthcare organizations make informed decisions that drive positive outcomes. Additionally, you will focus on ensuring patient satisfaction and safety by optimizing processes that directly impact patient care and well-being. Collaboration is key in this position, as you will be required to build relationships with various stakeholders within the organization, including managers and other high-level employees. By working closely with these individuals, you will facilitate the implementation of strategies that drive organizational success. As a healthcare consultant, you will also be responsible for monitoring and evaluating the effectiveness of implemented solutions to ensure continuous improvement. Your contributions will be vital in driving positive change and promoting excellence within the healthcare industry. This position is a full-time, permanent role suitable for individuals who are looking to start their career in healthcare consulting. The work schedule includes day and morning shifts, with the possibility of a yearly bonus based on performance. The work location for this role is in person, providing you with the opportunity to engage directly with healthcare professionals and stakeholders.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chandigarh
On-site
The Operations Executive will be responsible for managing customers and support technicians to ensure seamless operation and customer satisfaction for VTS (Vehicle Tracking Systems) services. You will play a key role in maintaining client relations, planning and coordinating technical support, and overseeing installation and maintenance activities. Key Responsibilities: - Manage and direct the customer service field team/support technicians in responding to customer calls and complaints in a professional manner. - Coordinate with clients, production, sales & marketing, billing, store, dispatch teams, and management to ensure a smooth flow of operations. - Actively monitor VTS devices through dashboards, MIS, and web applications. - Plan and organize new installations and maintenance of faulty VTS devices. - Implement installation and maintenance schedules and drive compliance across the field support team. - Lead and manage a team of onsite and offsite customer support field technicians. - Conduct customer training sessions on VTS front-end operations, including report generation. - Perform GPS data analysis to support operational improvements. - Arrange and prepare billing data for the billing department. - Regularly update information systems and maintain accurate records. - Provide detailed progress/status reports to customers and other relevant stakeholders. - Perform other duties related to VTS operations as required. Essential Skills: - Skilled in managing customer interactions and resolving inquiries. - Proven experience of at least 2 years in leading a team of customer support technicians, especially in electronics (UPS, Inverter, Printer, Copier) or consumer durables (AC, Water Purifier, Refrigeration). - Strong skills in planning and coordinating field activities and installations. - Excellent verbal and written communication abilities. - Proactive approach to identifying issues and implementing effective solutions. - Ability to work efficiently under pressure and manage multiple tasks. - Expertise in MS Word, Excel, and Google Maps. If you are an experienced team leader with a strong background in customer support and field service management, particularly within the electronics or consumer durables industry, we invite you to apply for this dynamic role.,
Posted 2 weeks ago
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