Implementation Associate-monday.com

Job Description: Implementation Expert / Implementation Lead

Experience:

3–5 years

Location:

Pune

Job Summary:

We are looking for a highly motivated and experienced individual to join our team. The ideal candidate will have hands-on experience in implementing SaaS applications such as Monday.com, ClickUp, Asana, HubSpot, etc., and a strong ability to understand business use cases and translate them into effective, scalable solutions.

Key Responsibilities:

• End-to-end implementation of SaaS solutions based on client requirements.
• Understand client business processes and convert use cases into technical/configured solutions.
• Deliver customized setups for use cases like:
  – Project Management – Portfolio Management – Product Lifecycle Management (PLM) – Customer Relationship Management (CRM) – Manufacturing workflows
• Design and build dashboards and reports for analytics and executive insights.
• Collaborate with cross-functional teams including sales, customer success, and product to ensure timely and quality delivery.
• Manage stakeholder expectations and provide post-implementation support.
• Maintain documentation and best practices for repeatable implementations.

Required Skills:

• 3–5 years of hands-on experience in implementing SaaS platforms (e.g., Monday.com, Asana, ClickUp, HubSpot).
• Hands on experience in development skill sets (Java, Python, R, J node etc)
• Strong understanding of business processes across different domains.
• Proven experience in scoping, configuring, and delivering tailored solutions.
• Analytical mindset with experience in building dashboards and reports.
• Strong communication and client-handling skills.
• Self-starter with the ability to lead and manage multiple projects.

Preferred/Bonus Skills:

• Working knowledge of custom integrations and APIs.
• Experience with scripting or automation tools (e.g., Zapier, Make.com, Integromat).
• Familiarity with agile methodologies or consulting environments.