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CX Acceleration Manager / Consultant Zendesk

5.0 - 9.0 years

0 Lacs

karnataka

On-site

Role Overview: At Zendesk, the CX Acceleration Team operates as an internal startup, dedicated to assisting Enterprise clients in maximizing their Zendesk investment. As a CX Acceleration Manager/Consultant, your role is pivotal in driving immediate, measurable improvements in client Zendesk ecosystems and overall CX maturity. You will conduct technical assessments, secure executive alignment, implement configurations, and champion continuous improvement. Key Responsibilities: - Accelerate Value: Identify high-impact configuration and optimization opportunities within client Zendesk environments through technical assessments and discovery sessions. - Drive Executive Alignment: Foster collabo...

Posted 1 day ago

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