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1.0 - 6.0 years
2 - 5 Lacs
Pune, Bengaluru
Work from Office
Handle inbound/outbound calls for international customers (primarily US-based). Provide first-level support for customer queries related to financial services. Troubleshoot issues and escalate complex problems to higher support tiers. Required Candidate profile Ensure quality &compliance standards are met in every interaction. Maintain records of interactions &transactions accurately. Deliver exceptional customer experience with empathy &professionalism. Perks and benefits Perks and Benefits
Posted 2 months ago
0.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
WALK-IN INTERVIEW POINT OF CONTACT - HR Faraz ( 79801 24030) Note - Mention HR Faraz on top of your CV. Job Title: Customer Support Executive (Voice Process) Location: Kolkata Joining: Immediate Job Description: We are hiring Customer Support Executives . The ideal candidate should have strong communication skills in English and a customer-first attitude. Requirements: Minimum 12th pass or Graduate Excellent spoken English Freshers with excellent communication are welcome Willingness to join immediately Perks: Competitive salary & Incentives Growth opportunities Supportive work environment Free Drop Facility (Within the transport boundary) Note - Mention HR Faraz on top of your CV.
Posted 2 months ago
- 1 years
1 - 2 Lacs
Chennai
Work from Office
Greetings of the Day! Job Description: We are looking for dedicated and detail-oriented Data Entry Operators to join our team. The ideal candidate should be proficient in both Tamil and English typing , with a strong focus on accuracy and timely data processing. Designation: Data Entry Operator Shift Timings: 10 Am to 7 Pm Working Days: Monday To Saturday Openings: 25 Nos Preferred: Immediate Joining Work Location: Nungambakkam, Chennai Key Responsibilities: Accurately enter and update data in internal systems or databases. Perform thorough data verification to ensure completeness and correctness. Submit assigned tasks within deadlines . Maintain strict confidentiality of sensitive information . Follow project-specific guidelines and SOPs for data handling. Eligibility Criteria: Educational Qualification : 10th / 12th / Any Graduate (Freshers are welcome). Computer Proficiency : Basic knowledge of MS Office , typing tools, and data entry platforms. Language Skills : Ability to read, write, and type in Tamil is mandatory. Typing Skills : Good typing speed and accuracy in both Tamil and English . Strong attention to detail and commitment to quality work. Preferred Skills: Experience with data entry jobs , back office operations, or non-voice BPO is an added advantage. Familiarity with Excel , Google Sheets , and internal database systems.
Posted 2 months ago
5 - 10 years
0 - 0 Lacs
Navi Mumbai
Work from Office
Job Location: Rabale MIDC, Rabale, Navi Mumbai Work Mode: Work From Office (No pick-up and drop facility provided. Candidates must arrange their own transport.) Shift: Rotational Shifts & Rotational Week Offs Working Days: 5 Days a Week Candidate Requirements: Experience: Minimum 2 years in Technical Support or Customer Service (Voice & Chat) within an International BPO setup. Preferred: Prior experience or knowledge of US Healthcare processes and Electronic Medical Records (EMR) will be an added advantage. Communication Skills: Candidates must possess exceptionally strong verbal and written communication skills , with a neutral accent suitable for USA-based customers . Shift Flexibility: Willingness to work in rotational shifts and rotational week offs. Work Mode: Open to Work From Office as per company policy. Joining: Immediate joiners preferred. Transport: No pick-up and drop facility provided. Candidates must arrange their own transport. Roles and Responsibilities: Independently resolve customer issues via voice, email, and chat support. Provide outstanding technical support and customer service for international clients. Utilize Electronic Medical Records (EMR) systems for voice processing tasks (preferred) . Troubleshoot and resolve customer issues efficiently using strong analytical and problem-solving skills. Manage cases end-to-end while adhering to defined SLAs and process guidelines. Maintain high standards of professionalism, courtesy, and accuracy in all customer communications. Ensure timely follow-ups and updates to customers until resolution. Collaborate with internal teams and escalate complex cases where necessary. Desired Candidate Profile: Proficient in handling multiple communication channels voice, email, and chat. Must have excellent communication skills with a clear, neutral accent suited for US customers . Ability to perform well under pressure while maintaining accuracy and quality. Prior experience in international voice and chat support is essential. Preference will be given to immediate joiners.
Posted 2 months ago
- 1 years
0 - 2 Lacs
Chennai
Work from Office
The Road Feeder Service industry in India has not seen any new entrants. Stringent regulations, high net-worth requirements and deep knowledge of air cargo processes have all acted as barriers to entry. Airlift leverages its 3+ decades of air cargo expertise and combines it with new technologies to offer airlines and freight forwarders a highly transparent and safe bonded trucking operation in India. Airlift was incorporated in 1993 and started bonded trucking operations in 2018. It provides customized logistics solutions to large corporates, airlines & freight forwarders. Within a short span of time and during unprecedent conditions we have managed to win the trust of many. Our clients include among others Qatar Airways, Lufthansa, UPS, United Airlines, Delta Airlines, Saudia Cargo, Lot Polish Airlines, Air France KLM, Spice Jet, China Airlines, Air Arabia, Oman Air, Air Mauritius, Sichuan Airlines, Jazeera Airways, Kintetsu, DHL, Cargo Partner, DSV, DB Schenker and many more. Requirements Under Graduate / Graduate Fresher Basic Communication Skills Eager to learn new opportunities
Posted 2 months ago
- 1 years
1 - 2 Lacs
Noida
Work from Office
Business unit- JOB HAI (InfoEdge) We are looking for graduate and postgraduate freshers who are enthusiastic, confident, and eager to build their careers in customer interaction and support roles. Job Roles and responsibilities: Handle recruiters queries through inbound and outbound calls. Provide accurate information and resolve issues efficiently to ensure high customer satisfaction. Maintain call records and follow communication protocols. 6-day working schedule with rotational weekly offs; Saturdays are Work From Home.
Posted 2 months ago
- 3 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle inbound and outbound calls in a professional and courteous manner. Provide excellent customer service and resolve customer queries efficiently. Follow communication scripts when handling different topics. Identify customers' needs, clarify information, research issues, and provide solutions. Maintain customer records by updating account information. Work collaboratively with team members to achieve customer satisfaction goals. Meet or exceed performance targets set by the company. Preferred candidate profile Bachelor's degree or even 12th Std is fine. 0-3 years of experience in a International customer service or International call center environment. Excellent communication skills in English (both verbal and written). Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving skills and attention to detail. Willingness to work in Night Shifts. Immediate joiners is only considered. Candidate only from Bangalore apply. US Accent will be added advantage. Job Location:Bangalore
Posted 2 months ago
- 2 years
4 - 5 Lacs
Gurugram
Work from Office
Role & responsibilities Assist international clients regarding product and service related queries over the call. Ensure client is met with timely resolution. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Preferred candidate profile Candidate must have Excellent Spoken English skill. Freshers, Undergrads and Grads all are eligible. Should be comfortable with Night Shifts (US Shifts rotational) Perks and benefits Both Side Cabs 5 days working Incentives For more details contact Sanjukta - 9811174183
Posted 2 months ago
- 2 years
4 - 5 Lacs
Gurugram
Work from Office
Role & responsibilities Assist US based clients regarding product and service related queries over the call. Ensure to meet monthly sales and upselling targets. Ensure client is met with timely resolution. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Preferred candidate profile Candidate must have Excellent Spoken English skill. Grad/Undergrad with min. 6 months of experience in International process. Fresher with any Graduation is eligible Should be comfortable with Night Shifts (US Shifts rotational) Perks and benefits Both Side Cabs 5 days working Lucrative Incentives For more details contact Sanjukta - 9811174183
Posted 2 months ago
- 2 years
2 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities Assist international clients regarding product and service related queries. Ensure client is met with timely resolution. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Preferred candidate profile Candidate must have Excellent English communications skill. Grad/Undergrad both eligible. Candidates with graduation in English is preferred. Should be comfortable with Night Shifts (US Shifts rotational) Perks and benefits 5 days working Incentives For more details contact Shreya - 7669341909
Posted 2 months ago
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