9.0 - 13.0 years

0 Lacs

karnataka

On-site

As a Tech Operations Lead with 9-12 years of experience, you will be joining our Business Continuity Planning team in Bangalore. Your responsibilities will include: **Role Overview:** You will be leading different support functions within our organization, including Application Support, Back Office Support, and Exchange Support. **Key Responsibilities:** - Manage end-to-end support for Broking applications. - Proficient in ITIL - L1, L2, and L3 support. - Familiarity with support tools such as JIRA, Manage Engine D365, etc. - Knowledgeable about Business Continuity Planning (BCP) and Disaster Recovery (DR) activities. - Strong communication and presentation skills. - Hands-on experience with...

Posted 1 month ago

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Technology Support - Broking ICICIDirect

9.0 - 13.0 years

0 Lacs

karnataka

On-site

You are expected to fill the Tech Operations Lead positions for the Business Continuity Planning team in Bangalore, with a relevant experience of 9 - 12 years. The specific roles include: 1. **Lead - Application Support** - Responsible for managing end-to-end support of Broking applications. - Proficiency in ITIL - L1, L2, and L3 support. - Familiarity with support tools such as JIRA, Manage Engine D365, etc. - Understanding of Business Continuity Planning (BCP) and Disaster Recovery (DR) activities. - Strong communication and presentation skills. - Hands-on experience in 3rd tier and N-tier architecture. - Expertise in troubleshooting with quick Turnaround Time (TAT) and Service Level Agree...

Posted 3 months ago

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Technology Support ICICIDirect

9.0 - 13.0 years

0 Lacs

karnataka

On-site

We are searching for Tech Operations Leads with 9-12 years of experience to join our Business Continuity Planning team in Bangalore. Lead - Application Support: - Responsible for managing end-to-end support of Broking applications. - Proficient in ITIL - L1, L2, and L3 support. - Familiarity with support tools such as JIRA, Manage Engine D365, etc. - Knowledgeable about Business Continuity Planning (BCP) and Disaster Recovery (DR) activities. - Strong communication and presentation skills. - Hands-on experience with 3rd tier and N-tier architecture. - Expertise in troubleshooting with a focus on TAT/SLA. Lead - Back Office Support: - Understanding of Beginning of Day (BOD) and End of Day (EO...

Posted 3 months ago

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