Delhi, India
None Not disclosed
On-site
Internship
Selected Intern's Day-to-day Responsibilities Include Manage inbound and outbound calls, ensuring prompt and professional handling of customer inquiries Oversee day-to-day call center operations, including call routing, staffing, and performance monitoring Develop and implement call center strategies to improve efficiency and customer satisfaction Analyze call center data to identify trends and areas for improvement Train and coach call center staff to enhance their skills and performance Implement quality assurance processes to maintain service excellence Collaborate with other departments to ensure seamless operations and customer service Manage client relationships, addressing their needs and ensuring satisfaction About Company: We offer world-class photography services at competitive prices. We have an esteemed clientele including renowned designers, magazines, and fashion houses.
Delhi, India
None Not disclosed
On-site
Internship
The ideal candidate for this position will succeed in this role if they have both knowledge and technical depth about the company and the industry. This is essential as they will be a central person in the decision making process, working with multiple individuals across different teams when necessary. As a result, they will also be overseeing specific personnel. Responsibilities Manage daily operations Oversee multiple personnel Help with onboarding and training Qualifications Bachelor's degree or equivalent experience Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) Organized Strong leadership skills
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