103 Im Jobs

About The Role Job Title SAP MM, Consultant L9, High Tech, Industry Consulting, Global Network Management Level: Consultant Location: Bangalore, Gurgaon and Mumbai Must have skills: 5-9 years of overall experience, including 2 or more Greenfield Implementation project) on SAP delivery engagements Good to have skills: SAP Certification is also an added advantage Job Summary : We are looking for a Functional Consultant with 5 to 9 years of experience, specifically in the High-Tech industry, to join our team. The candidate should possess analytical skills, market insights, and strategic thinking to assist our clients in achieving growth and transformation. Roles & Responsibilities: As a part of the Digital Core & Enterprise Transformation team, you will be expected to support ERP platforms-driven business design and assessment, including value assessment, business case creation, and business process re-engineering Assist with solutions for client challenges in the SAP S/4 HANA Sourcing and Procurement landscape, providing expert insight throughout the project lifecycle Problem-solving skills to identify, escalate, track and resolve issues on time Effective presentation and communication skills Serve as an SAP functional consultant and assist with solutions for end-to-end request for proposal requests Understanding of Private, Public and On-prem best practices Understanding of Clean core approach for S/4 HANA Implementation projects Basic understanding of Integration process of SAP S/4 HANA with other SAP and non-SAP Systems Engage with clients to understand their requirements and scope, discover and define solutions, articulate business benefits and use cases, and develop a roadmap to achieve their objectives Develop innovative solution designs that leverage our extensive service offerings Support our business development initiatives, collaborating with our teams in proposal generation, shaping the solution plan, and defining the delivery approach for SAP transformations Oversee ERP integrations, and assist in developing proof of concepts as required Strong analytical skills for clarity and data insights Professional & Technical Skills: Must have skills:Proficiency in SAP MM (MM/IM). Strong understanding of SAP MM/IM concepts and principles Advise clients on the Sourcing and Procurement processes based on the leading industry practices Collaborate with client teams, including order-management team, finance, and operations, to ensure seamless execution Analyze current business processes and identify areas for improvement Provide training and support to client Source to Pay teams on best practices Ensure all client activities are documented and tracked in the system Participate in the development of thought leadership content, including white papers and presentations on High-Tech industry topics Configure SAP MM modules including Procure-to-Pay (P2P) process Purchase Requisition/Purchase Order Goods Receipt/Invoice Verification Inventory Management Material Master, Vendor Master Source Determination and Info Records Handle pricing procedures, release strategies, account determination (OBYC). Integrate MM with other modules like SD, FI, WM, and PP. Work on data migration for MM-related master and transactional data (using LSMW, BAPIs, IDocs). Support testing cycles unit testing, integration testing (ITC), UAT. Provide documentation, training, and post-go-live support. Participate in S/4HANA upgrades or greenfield/brownfield implementations. Troubleshoot and resolve day-to-day functional issues in SAP MM Knowledge of Material Ledger, Valuation Types, and Batch Management. Exposure to Indirect and Direct Procurement. Experience in integration with SAP Ariba or Coupa is a plus Experience with Fiori apps for procurement (e.g., Manage Purchase Requisitions, Monitor Purchase Orders). Exposure to S/4HANA Central Procurement or Lean Services Procurement. Experience in IDoc monitoring, BAPIs, or RFCs in MM-related interfaces. Understanding of SAP Activate methodology. SAP Certification in MM or S/4HANA Sourcing & Procurement Additional Information: About Our Company | AccentureQualification Experience: Minimum 5 year(s) of experience is required Educational Qualification: B.Tech/BE | MBA from Tier 1 or 2 business school is required.

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities 12+ years of experience in SAP MM, IM and MRP areas in ECC and S/4 HANA 8+ years of experience in SAP EWM, TM modules of SAP in S/4 Environment Experience of a minimum 3 end to end SAP ECC / S4 implementation with SCM processes including - Requirement gathering, Business process design, SAP configuration, RICEFW Functional design, Systems and Integration Testing, Resolving production issues In-depth knowledge in the areas of Master Data (Material master, EWM Product master, BIN Master, MRP Areas, Equipment master etc.) Must have experience in SAP SCM, EWM, TM integration with third party tools and other modules & identifying business outcomes & Automation opportunities (Including AI) across SCM sub processes Knowledge and/or Experience of RF, Cycle counting, EWM Inbound / outbound processing, internal movements, Handling unit management, Serialization, Wave management, MRP Live, SAP SSAM, Transportation planning, Quality management Technical and Professional Requirements: Experience and exposure to Industry best practices and SAP product best practices in SAP SCM Strong analytical skills with ability to work in advanced excel based data analysis Ability to lead large programs and diverse teams across the geographies and present proposals and solutions Strong Client Facing experience, great communication and presentations skills Experience in working in Global delivery model Preferred Skills: Technology-SAP Functional-SAP MM Technology-SAP Functional-SAP SCM EWM Technology-SAP Functional-SAP SCM Transportation Mgmt

As a senior SAP Consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include: Strategic SAP Solution FocusWorking across technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Comprehensive Solution DeliveryInvolvement in strategy development and solution implementation, leveraging your knowledge of SAP and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 12 years of experience required, technical Knowledge and Experience in working with SAP Data Management Tools like Data Services, Cockpit, MDG, HANA EIM. Hands on MDG configuration experience, configuration related to customer and core STE processes Experience in IM Architecture, Data Migrations, Data Profiling and Data quality Implementation experience of MDG in key domains such as Finance, Customer, Supplier, Material & Business Partners Experience in implementation, development or configuration on one or more of the following solutions from Data Management Suite-SAP Data Services / SAP MDG / Migration Cockpit / HANA EIM SDI. Experience to write scripts and complex SQL statements Preferred technical and professional experience Experience in Data Migration methodologies, specifically around legacy to SAP migration using solutions like Data Services will be nice to have. Implementation experience and knowledge in at least two of these areas would be an added advantage Master Data Management

ForgeRock Engineer Responsibilities: Responsible for providing thought leadership and subject matter expertise in Identity and Access Management (IAM). Understand organizational business requirements to produce IAM solutions that meet current and future business needs. Facilitate discussions with internal customers and other stakeholders in large workshops, small groups or one-on-one sessions while driving adoption of best practices in IAM, across a range of applications and other IT resources. Ability to architect planning and design for new or upgrade IAM infrastructure projects, articulating the general benefits of an IAM system. Assess the current state of client IAM infrastructure to identify opportunities for improvement. Establish an IAM service improvement plan with particular focus on resource optimization and operational efficiency and effectiveness. Provide security design, consultancy, and assessment services while introducing improvements in technical security standards and security implementation designs/patterns. Develop / Implement a reference IAM architecture and ensure project and solutions delivery to that architecture. Develop Identity & Access Management Strategies to include roadmap planning and design. (leveraging as needed: Role-based Access Control (RBAC), Federation, Single Sign-on, Multi-factor Authentication, Segregation of Duties, and Reporting & Compliance) for on-prem, SaaS and Azure public cloud-based applications. Partner with IAM build team to ensure project planning and requirements are clearly defined and aligned for an appropriate implementation of scalable and agile IAM solutions. Work closely with Enterprise Architecture, Business Process Partners, and Transformation Management Office to ensure alignment of plans with what is being delivered. Required Skills/Qualifications: Minimum of a bachelor's degree in engineering or information systems or related field of study required. 10 or more years of experience in a diversified IT or information security role. Strong knowledge and proven experience on ForgeRock (Open IM, Open AM and and OpenDJ ). Strong implementation knowledge using SAML, OAuth 2.0, OpenID Connect, etc. Hands-on experience in development / integration background in ForgeRock tools such as Open AM, and Open IDM. Experience with Open IDM development: User provisioning, profile synchronization, and workflow. Good experience in creating policies as per requirements on Open AM. Technical experience with OpenSSO. OpenID Development experience. Should have knowledge of AD, LDAP, Database integration. Good communication skills, analytical skills, business analysis and customer relationship management. Broad understanding of information security tenets and security architecture principles. Experience developing strategies and roadmaps in line with best practices and proven frameworks is required. Strong knowledge and understanding of current and emerging cyber security threats, vulnerabilities, trends and mitigations ranging across the technologies required to provide layered defense is required. ForgeRock Identity Management Certification. ForgeRock Access Management Certification. Demonstrated ability to identify IAM requirements and validate implementation of specified requirements into a robust architecture that sufficiently protects valuable digital resources.

You will be responsible for providing SAP solutions and IT technical support in the functional areas of EWM and WM to Mahindra Spare Unit domestic businesses. Acting as a key communicator for IT system requirements, you will collaborate with the operation team on updates. Your primary objective is to analyze the appropriate technology, work with service providers, and define sprints and project plans for timely project delivery. You should continuously update your knowledge in two key areas: gaining business knowledge in process changes or new product/business process development, and staying informed about new technologies and methodologies for project delivery. Identifying opportunities for process improvements, defining problem statements, and proposing solutions in collaboration with customers will be a crucial part of your role. Additionally, you will be responsible for horizontally deploying effective solutions to ensure standardization and process improvement across businesses. Identifying training needs for business team members, conducting timely training sessions and workshops, and ensuring that users have the necessary skillsets to handle SAP end-user activities are also part of your responsibilities. Furthermore, you will manage daily support activities for SAP to ensure a seamless user experience and business continuity while also overseeing project management tasks. Acting as a front-end support for business representatives, you will provide solutions and implement new projects in a changing environment. Conducting knowledge transfers, training, and providing support to subordinates to facilitate their growth and development will also be part of your role. To be successful in this position, you should have 5-8 years of experience in SAP daily call management in core functional areas such as MM, SD, and FI, with a minimum of 3 project implementations. Experience in the manufacturing industry, preferably in auto and ancillary businesses, is preferred. A graduation degree, preferably in Operations, along with a management degree will be an added advantage. Your primary skills should include functional expertise in areas of EWM, WM, IM, DMS, and MKM. You should be able to work independently and act as a subject matter mentor to more junior team members. Understanding best practices and benchmarking processes in the related industry, along with demonstrating behavioral competencies such as anticipating and leveraging business opportunities, fruitful resource utilization, customer delight, generating new ideas, being accountable for results, teamwork, and collaboration, and showing passion for work will be essential for this role.,

As a SAP Inventory Management / Extended Warehouse Management (IM EWM) Consultant, your primary responsibilities will include implementing and configuring SAP IM EWM Projects and BAU Change Requests. You will be expected to troubleshoot incidents and configure Service Requests for SAP IM EWM. Additionally, you will need to prepare documentations and training materials as required, and mentor junior resources. To excel in this role, you should have experience as a SAP IM EWM Consultant with at least 1-2 end-to-end SAP implementation projects. You must possess a minimum of 4 years of hands-on experience in the requirements gathering/fit-gap, design/blueprinting, and configuration/customization phase of SAP implementation programs. A deep understanding of business processes, coupled with good knowledge of technical issues in the required area of specialty, is essential for success in this position. While not mandatory, experience in the Telco industry would be advantageous. Key Skills: SAP, EWM, IM If you meet the above qualifications and are looking to leverage your expertise in SAP IM EWM to drive impactful change within an organization, we invite you to apply for this challenging and rewarding consultant position.,

Sale Life Insurance Products , Manage and motivate a team of Sales Managers, Advisors, and Agents. Focus on recruitment, training, and retention of channel partners. Required Candidate profile Team Management Role Life Insurance Company To Recruit Agency Partners Life Insurance Company Handle the Selection to on-boarding process of the APs.

As an Automation Engineer at Pentair, you will be a crucial part of the team responsible for transforming manufacturing sites into Factories of the Future through operational excellence. Your primary focus will be on designing, integrating, and expanding Industry 4.0 initiatives, which includes implementing SCADA and MES solutions across our global manufacturing sites. In this role, you will be tasked with developing industrial automation, controls design, programming, IT/OT network architecture, communication protocols, and data analytics solutions. You will work closely with the Global Engineering Centre (GEC) to establish digital factory vision, strategy, and roadmap, collaborating with Pentair AMET and cross-functional teams. Your responsibilities will encompass setting Enterprise standards for Industry 4.0 solutions, collaborating with offshore teams and contractors, designing user-friendly HMI and SCADA interfaces, establishing IT/OT connectivity with various devices, controllers, and systems, and conducting testing and commissioning of automation systems. Additionally, you will be required to create and maintain detailed documentation, troubleshoot system-related issues, perform maintenance and upgrades, ensure safety and compliance standards, and collaborate with mechanical engineers, software developers, and project managers for seamless integration of automation solutions. To be successful in this role, you should possess a diploma/bachelor's degree in electrical engineering, Automation, or a related field, along with 5-8 years of experience in electrical automation system design and implementation. Professional certifications related to automation and expertise in MES, ERP systems, and Ignition are highly desirable. Furthermore, you must exhibit a can-do positive attitude, be driven, innovative, and adaptable to new technologies. Strong communication and presentation skills are essential for effective interactions with global team members, stakeholders, leadership, vendors, and customers. Pentair is an Equal Opportunity Employer that values diversity and believes in leveraging cross-cultural insights for success. Join us in our mission to continuously improve and innovate in the field of automation engineering.,

Team Management Sales Strategy - New Business avenues Performance Monitoring - Track and Analyse Sales Performance Adherence of Compliance & Regulations Market Expansion, New Business Tapping, Opportunity of Growth Customer Relationship Management Required Candidate profile Must below 40 years Must have past Direct/ Agency Experience Must have 1 year of Team Handling experience Must have Life Insurance Exp

Job Details: Role Associate Process Manager Collateral | Full-time (FT) | Financial Markets| Location Mumbai Maharashtra India Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. Com /BBM) / Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits

Greetings from Mphasis!! We are hiring for collateral Management / Reference Data process @ Bangalore location Required Qualifications, Capabilities and Skills Minimum 1-3 Years proven experience in Collateral Management, Client Account Services - Reference Data Proficiency in MS office is must Strong verbal and Written communication skills Ability to multi-task, identify priority issues and excellent execution mentality Have strong teamwork approach. Equally importantly is the ability to execute independently Client focused with great customer engagement skills Shift - Ready to work in US shift 100% Work from Office Interested? Reach out to: HR Janavi Email: Janavi.gollapalli@mphasis.com

About the Company Axience is a professional business services firm, established with a credo of delivering Integrated Bespoke Solutions for our clients. We provide high-quality bespoke and boutique style financial and business research services and have established ourselves as a well-regarded research firm delivering value-added and complex work to a strong client base, through a highly capable analyst and management team. Our main office is located in Mumbai (India), along with small capabilities in Dubai (UAE) and Cluj Napoca (Romania). Our Financial Research Team The team supports reputable clients in the financial services industry including private equity and debt funds, investment banks, asset managers, and family offices, among others. Our clients are spread across Europe, the US, and the Middle East. As part of a team working on a variety of long-term and short-term engagements for global financial services firms/investors, you will gain extensive exposure to truly global professional standards. Position: VP / SVP Financial Research A VP / SVP at Axience is hired typically from peer groups or related backgrounds, with one of the key attributes being experience and expertise in areas such as equity/credit analysis (public or private), financial modeling, valuations, and investment report writing. Responsibilities will include (but not be limited to): - Work on projects such as supporting private equity clients in identifying and evaluating investment opportunities; similarly, working with investment banking/corporate advisory clients in pitching investment ideas. - Supporting sell/buy-side equity research clients in initiating coverage, annual/quarterly maintenance of models and reports, sector studies, and various thematic reports. - Work hands-on on complex projects requiring high levels of financial research expertise, as well as guide and supervise analysts. - Manage projects end-to-end from scoping and execution to keeping internal stakeholders updated and communicating directly with the client. - Assist in proposal preparation, work allocation among analyst team, work review, and finalization of deliverables. - Train, mentor, and monitor junior analysts. Academic and professional background: 8+ years of relevant experience for VP and 10+ years for SVP; prior experience of working in KPOs/captive offshore units of international investment banks/brokerage houses will be given preference. Experience in one or more of the following: - Sell/buy-side equity or credit research with highly developed financial modeling and report writing skills. - M&A analysis (for private equity, corporate finance advisory/investment banking clients) company and industry analysis, pitch book/IM/IC memos, financial modeling, valuations. MBA from top-tier colleges with a strong academic record; CFA highly preferred. Required skills: - Exceptional oral and written communication skills (English). - Quantitative analytical skills. - Ability to balance hands-on and hands-off approach. - Should be proactive in prioritizing and organizing tasks to meet deadlines while working on multiple projects. - Superior analytical, interpersonal skills, and ability to dig deeper into problems and suggest solutions. - Ability to work on unstructured situations and projects. Contact Candidates can also send their CV directly to fr.openings2@axience.com with the appropriate subject line, for a faster response. Other Requirements Only Mumbai-based candidates or those that are willing to relocate will be considered.,

Title :- Development/Relationship Manager - Health Agency (Business Builder) Vertical :- Health Agency (Business Builder) Location : Ghaziabad/Delhi/Noida Minimum Experience: 1-10 years Industry preferred:- SAHI, LI, GI, Banking, Pharma, Telecom, Mutual Funds, NBFC, FMCG Roles and Responsibilities: 1) Responsible to appoint leaders and generate business through them.(one Who appoints agents Them through selling health products. 2) Recruit, train Leader and agents and generate business from them . 3) Responsible for Licensing and tracking activation of the same regularly. 4) To meet agents, lead providers, intermediaries on a regular basis and maintaining records of the same in a planned manner. Job Requirements:- 1) Min. 1 year experience in Tele sales. 2) Min. Qualification: Graduation 3) Candidates with non-sales background will not be fit for this job profile References can also be shared on dipshikha.singh@ext.icicilombard.com .

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience: 8-10 Years.

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years.

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years.

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt.: Experience: 5-8 Years.

As a SAP Solutions and IT Technical Support Specialist, your primary objective is to provide solutions and support in the functional areas of EWM and WM to Mahindra Spare Unit domestic businesses. You will serve as a key communication point for IT system requirements and collaborate with the operations team to ensure updates are effectively communicated. Another key responsibility is to analyze technology requirements, work with service providers, and define project plans to ensure timely delivery of projects. You should have a proactive approach to learning, staying updated on business processes, new products, technologies, and methodologies for efficient project delivery. In addition, you will be tasked with identifying process improvement opportunities, working closely with customers to define problem statements and solutions, and deploying effective solutions horizontally to standardize processes across businesses. It will also be your responsibility to identify training needs for business team members, organize training sessions, and workshops to equip users with the necessary skill sets for SAP end user activities. Your role will involve multitasking, including daily support management for SAP to ensure seamless user experience and business continuity, as well as managing projects. You will act as a front-end support to business representatives, providing solutions and implementing new projects in a changing environment. Furthermore, you will be responsible for knowledge transfer, training, and supporting subordinates to facilitate their growth and development, ensuring optimal performance for daily support and project activities. To be successful in this role, you should have 5-8 years of experience in SAP daily call management, particularly in the core functional areas of MM, SD, and FI, with a minimum of 3 project implementations. Experience in the manufacturing industry, preferably in auto and ancillary businesses, is preferred. A graduation degree, preferably in Operations, is required for this role, while a management degree would be an added advantage. Key skills for this role include functional expertise in EWM, WM, IM, DMS, and MKM, the ability to work independently, and mentor junior team members. Additionally, understanding best practices and benchmarking processes in the industry is important. In terms of behavioral competencies, you should possess skills such as anticipating and leveraging business opportunities, resource utilization, customer satisfaction, innovation, accountability, teamwork, and passion for work.,

You will be responsible for implementing and configuring SAP IM EWM Projects and BAU Change Requests. Your role will involve troubleshooting incidents and configuring Service Requests for SAP IM EWM. In addition, you will need to prepare documentations and training materials as required. Furthermore, mentoring junior resources will be a part of your responsibilities. To excel in this role, you should have experience as a SAP IM EWM Consultant with at least 1-2 end-to-end SAP implementation projects. A minimum of 4 years of hands-on experience in the requirements gathering/fit-gap, design/blueprinting, and configuration/customization phase of SAP implementation programs is essential. A deep understanding of business processes, coupled with good knowledge of technical issues in the required area of specialty, is crucial. Previous experience in the Telco industry would be advantageous. Key Skills: SAP, EWM, IM,

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Problem Mgmt. Experience: 5-8 Years.

Sales (just and example) Responsible to drive business through Territory Managers/Insurance Manager and to ensure Region meet its monthly/quarterly & annual business targets. Help, assist and guide sales managers & Insurance consultants to procure necessary business. Training & Development of Territory Managers/Insurance Manager to ensure sales team in fully equipped with Company products, compensation, market/industry updates. Plan and execute activities/strategies which can improve business. Responsible for constant recruitment of Insurance Manager by coordinating with Territory Managers. Ensure Branch Territory Managers/Insurance Manager budget is full filled and everyone achieves goal sheet. 2. Sales review Monitor and review the sales performance on daily/weekly/Fortnightly/Monthly basis for assigned units. Regular TM /IM meeting to understand hits and misses at appropriate frequency. Daily call monitoring of Cluster Managers/ Area Managers /Territory Managers/Insurance consultants and doing joint calls for smooth execution of business. 3. Support & Service To ensure all support/service is rendered to the customer by coordinating with HO/Regional departments and maintain fair & good relationship with the customers. Responsible to implement new changes/process implementing by the organization to the team. Ensure customer complaints/grievance are addressed. 4. Team Building Ensure Branch Managers/Sales Managers budget is full filled by coordinating with HR. Ensure team members achieve their goal sheet and support them for career development. Facilitating constant rewards & recognition for team members.

Role Associate Process Manager- Collateral | Full-time (FT) | Financial Markets| Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits

Role Associate Process Manager- Collateral | Full-time (FT) | Financial Markets| Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits

Role Associate Process Manager- Collateral | Full-time (FT) | Financial Markets| Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits

Role Associate Process Manager- Collateral | Full-time (FT) | Financial Markets| Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits