39 Ilm Jobs - Page 2

Experience: 4-9 yrs. Location: Pune Skill Set: SAP ILM ARCHIVING DART JD: Must have 4+ yrs. Of relevant experience in SAP ILM Archiving module Strong experience in SAP data archiving & document archiving Working Knowledge in SAP data archiving, ILM, DART, System Decommissioning, carveout. Hands-on experience in migrating to SAP Data Archiving and across different versions of SAP. Data archiving skills in ILM is mandatory. Good understanding on country specific legal requirements. GDPR/SOX/DPDP etc. Experience with S/4 HANA or ECC in at least one Functional module. Experience with SAP HANA database is a plus. Must have strong Functional skillset from FI / CO, Logistics. Strong communications skills - verbal and written in English is mandatory.

Dear Candidate, Greeting From SRS Infoway, We are Looking for SAP Archiving Years of Experience - 10+ years Notice Period - Immediate to 30Days Location - Bangalore, Hyderabad, Pune, Chennai Interested candidate kindly send the resume to dhanalakshmi@srsinfoway.com

Job Description The ServiceNow UX/UI designer will be central to how we design, ideate, cultivate, monetize, and scale new solutions that fundamentally transform the world of work The UX/UI Designer is responsible for working in partnership with stakeholders, business unit leaders, product managers, program managers to solve complex user experience problems and articulate clear design requirements for Service Portal and Employee self service center, Responsibilities Develop site map and high-level task flow content and then use storyboards and other design documents to communicate concepts and vision to others Develop UI layouts including controls, labels, and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification Generally focused on the look, feel, operation, user experience and functionality of an application developed on the ServiceNow platform Build wireframes, designs, and mockups for new solutions Work closely with Product Manager, Program Managers, business stakeholders, SMEs, and UI development to prototype new or build the UX/UI of existing ServiceNow Service Portal applications Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs Perform persona, user experience, usability studies and testing, including interviews and analysis Craft visuals that help illustrate and help reinforce storytelling from end-to-end Designs web page layout and online content, user interface graphics, icons, color schemes, content and infrastructure for new product release and new web-hosted product offering Skills 5+ years of experience in UX or interaction design with emphasis on human-centered design methods 2+ year of experience in UX designing on ServiceNow / Service Portal / Employee Center is mandatory Hands on experience on ITSM, ITBM, IRM, Service Portal Expert with design tools (e-g Sketch, Adobe XD) to produce wireframes and high-fidelity interactive prototypes Understanding of agile methodologies and scrum framework Ability to be an effective liaison between business users and technical developers Write thorough requirements specs for both functional and non-functional requirements Deep understanding of analytics and data mining processes (to assess trends, usage, etc for UX/UI enhancements) Understands user interface design, heuristic methods, or other usability evaluation techniques, perception, cognition, task analysis, experimental design, and statistics The ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution Excellent written and verbal English communication skills, including the ability to articulate and explain your design decisions Preferred Skills Worked on any ServiceNow specific modules, Worked on Service Portal, Employee center portal in ServiceNow Good to have with the following: Application development, mobile application development, web development, design thinking, UI/UX, workflow design and development, platform development

Skillset : SAP Archiving Specialist Job Description: We are looking for a SAP Archiving Specialist, well-versed in SAP BASIS with a focus on archiving solutions. The candidate should have a substantial background in SAP system migrations, with an emphasis on archiving practices to enhance system functionality and compliance. REQUIRED EXPERIENCE: •8 - 15 years of SAP BASIS experience with at least 3 end-to-end SAP Archiving projects in large SAP environments. •Deep understanding of dependencies between SAP Technical, ABAP Development, and other SAP implementation activities such as configuration, landscape and system planning, and security. Lead the development and implementation of comprehensive SAP archiving strategies designed to ensure data integrity and comply with regulatory requirements. •Strong experience in designing and executing archiving of standard objects in modules such as FICO, SD, MM, PM, and SAP S/4 HANA Archiving, SAP EWM Archiving, including simplified blocking and destruction processes. •Hands-on experience with SAP archiving tools like SARA (Archive Administration), including understanding of archiving objects and retention management. •Experience utilizing SAP archiving tools for both standard and potentially custom archiving objects. •Proficiency in TAANA (Table Analysis) to analyse large data tables and identify archiving candidates, supporting DVM strategies. •Experience in defining and implementing data archiving strategies, including purging knowledge on SAP tables. •Understanding and experience with data retention policies and legal requirements. •Ability to analyse and optimize system performance through data archiving. •Proficient in archiving calculations for data growth estimations, disk space saving projections and future storage planning based on business growth trends. •Execute and manage SAP OS/DB migration projects, with a focus on archiving processes for databases such as HANA, SQL, Sybase, and Oracle. •Good to have Experience working with SAP Information Lifecycle Management (ILM) or OpenText archiving solution. ROLES / RESPONSIBILITIES: •Work with the Basis Team for end-to-end delivery •Work with Client and design the overall solution. •Understand client requirements, provide solutions and implement technical components accordingly. •Ability to create Technical Documents and Unit Test documents for the technical solutions being implemented. •In addition to the above the candidate should have been involved in the following during the life cycle of SAP Migration: •Regularly interact with the onsite team/client •Provide status updates in daily/weekly conference calls •Maintain cordial relationship with onsite team/client •Excellent Communication, analytical and Interpersonal skills as a Consultant •Should be open to work in different shifts and travel as per requirement

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : OpenText ECM Tools Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced OpenText xECM for SAP Consultant to support and enhance document and content management solutions within an SAP landscape. The ideal candidate should have strong expertise in integrating OpenText Extended ECM (xECM) with SAP S/4HANA and ECC, ensuring seamless document management, compliance, and automation across business processes. Roles & Responsibilities:- SAP & OpenText xECM Integration- Implement and configure OpenText xECM for SAP to enhance document management capabilities within SAP processes.- Integrate OpenText solutions with SAP MM, SD, FI, HR, PM, and other modules.- Deep understanding on the different SAP business object and there configuration related to XECM in SAP- Configure SAP ArchiveLink and ILM for document storage and lifecycle management.- Ensure smooth document retrieval via SAP GUI, Fiori, and WebUI.- SAP Process Optimization & Business Enablement- Work closely with SAP functional teams to embed OpenText xECM into business workflows (e.g., invoice processing, procurement, sales order management).- Support SAP business users by optimizing document-centric workflows, metadata models, and taxonomy. Professional & Technical Skills: - SAP Expertise:Knowledge of SAP MM, SD, FI, HR, PM, and ILM for document-centric processes.- Experience with SAP ArchiveLink, SAP ILM, and SAP Business Workflow integration.- Understanding of SAP S/4HANA document management strategies.- OpenText Knowledge:Proficiency in OpenText Content Server, OTDS, Archive Server, and xECM administration.- Experience with SAP Fiori integration for document management.- Technical Skills (Preferred):Basic knowledge of SAP ABAP, Java, or O-Script for troubleshooting and customization.- Experience with cloud-based content management (AWS, Azure, or OpenText Cloud). Additional Information:- 7 years of experience in OpenText x ECM for SAP implementation, support, or consulting.- This position is based at our Pune office- A 15 years full-time education is required- Experience with OpenText Vendor Invoice Management (VIM) Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Information Lifecycle management ILM Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Information Lifecycle management ILM.- Strong understanding of application design and architecture principles.- Experience with project management methodologies.- Ability to analyze and optimize application performance.- Familiarity with data governance and compliance standards. Additional Information:- The candidate should have minimum 12 years of experience in SAP Information Lifecycle management ILM.- This position is based at our Mumbai office.- A BE is required. Qualification BE

Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Responsibilities Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Key Responsibilities: Design end-to-end ILM and archiving solutions tailored to enterprise business and regulatory needs. Develop and maintain ILM strategy and policies for structured and unstructured data. Lead the evaluation, selection, and integration of ILM/archiving tools and technologies (e.g., OpenText, IBM, SAP ILM, Azure Archive Storage, etc.). Collaborate with application, database, infrastructure, legal, and compliance teams to align ILM policies with regulatory requirements (e.g., GDPR, HIPAA, SOX). Define and implement data classification, retention schedules, archiving rules, and deletion workflows. Architect solutions to optimize storage cost and performance by tiering or archiving cold/inactive data. Provide subject matter expertise for enterprise archiving solutions during audits and legal discovery events. Oversee technical implementations including POCs, configurations, integrations, and migrations. Monitor ILM solution performance and ensure high availability and scalability. Document solution designs, standard operating procedures (SOPs), and best practices. Stay updated on emerging trends and technologies in ILM and data archiving. Required Qualifications: Bachelors or Master’s degree in Computer Science, Information Systems, or related field. 7+ years of experience in IT, with at least 3 years as a solution architect in ILM or data archiving domains. Strong hands-on experience with one or more ILM/archiving platforms such as: SAP ILM / SAP Data Archiving OpenText InfoArchive IBM Spectrum Protect / Tivoli Azure Blob Storage / Amazon S3 Glacier Veritas Enterprise Vault Proven track record of delivering ILM/archiving projects in large enterprise environments. Deep understanding of data privacy and compliance frameworks (e.g., GDPR, HIPAA, CCPA). Familiarity with data lifecycle, tiered storage, and archiving concepts. Strong problem-solving and stakeholder management skills.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Information Lifecycle management ILM Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE Summary :As an Application Lead for Packaged Application Development, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve utilizing your expertise in SAP Information Lifecycle management ILM to deliver impactful solutions and collaborating with cross-functional teams to ensure successful project delivery. Roles & Responsibilities: Lead the design, build, and configuration of applications, utilizing your expertise in SAP Information Lifecycle management ILM. Act as the primary point of contact for the project, collaborating with cross-functional teams to ensure successful project delivery. Provide technical guidance and mentorship to team members, ensuring adherence to best practices and standards. Develop and maintain project plans, ensuring timely delivery of project milestones and deliverables. Identify and mitigate project risks, ensuring successful project delivery within scope, budget, and timeline constraints. Professional & Technical Skills: Must To Have Skills:Expertise in SAP Information Lifecycle management ILM. Good To Have Skills:No Technology Specialization. Strong understanding of application design, build, and configuration best practices. Experience in leading cross-functional teams to deliver successful projects. Excellent project management skills, including the ability to develop and maintain project plans, identify and mitigate project risks, and ensure timely delivery of project milestones and deliverables. Additional Information: The candidate should have a minimum of 5 years of experience in SAP Information Lifecycle management ILM. Qualifications BE

" sap data archiving " experience 5 years minimum 1 E2E implementation .

About The Role Inside Sales ConsultantExperience 2 to 5 Years (B2B Sales) Location Mumbai (Malad West)- As an Inside Sales Consultant, you will play a critical part in our fast-growing Cyber Security business servicing our customers. You will be part of a smart, innovative team that is changing the way customers buy and manage their IT infrastructure. Candidates with high energy, entrepreneurial-spirited people who settle for nothing less than selling world class solutions & services. The successful candidate will be responsible for driving revenue growth by effectively engaging with prospects and nurturing relationships. - Lead Generation Researching potential customers and identifying decision-makers within target organizations. This involves using various tools and methods to generate leads such as cold calling, email campaigns, social media outreach, and leveraging inbound inquiries. - Qualifying Leads Assessing the viability of leads based on criteria such as budget, authority, need, and timeline (BANT). This helps prioritize efforts towards leads most likely to convert into customers. - Customer Relationship Management Building and maintaining strong relationships with customers throughout the sales process and beyond. This includes following up on sales inquiries, providing ongoing support, and ensuring customer satisfaction. - Sales Reporting and Analysis Tracking sales activities, pipeline development, and forecasting using CRM (Customer Relationship Management) systems. Analyzing sales data to identify trends, opportunities, and areas for improvement. - Collaboration with Other Teams Working closely with sales and technical teams to align sales strategies with overall business objectives. Providing feedback from customers to help improve products and services. - Continuous Learning and Improvement Staying updated on industry trends, market conditions, and competitive activities. Continuously improving sales techniques and product knowledge to enhance effectiveness in generating sales. Key Skills - Bachelor's degree/Master's Degree - preferably IT Industry - Excellent written and verbal communication skills. - Ability to multi-task, organize, and prioritize work. - Excellent presentation skills. - Ability to approach adversity with a positive attitude. Ideal Candidate - Minimum 2-5 years of B2B sales experience working with senior level decision makers (CTO, CIO, CISO and IT Managers) within key verticals, understanding of sales revenue cycle and buying behavior. - Preferred Experience in strategic/solution selling in technologies like Endpoint Security & EDR/XDR, Encryption, Gateway Security, Web Proxy Solution, Data Loss prevention Solution, Email Gateway Security, CASB, IRM/DRM, MDM etc. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

About The Role Experience - 15+ years Location - experience and exposure of implementing following ServiceNow applications/module/process ITSM ITOM (Discovery and CMDB CSDM model) Performance Analytics and Reporting Software Asset management GRC/IRM/TPRM/BCM SecOps (Security Incident and Vulnerability Management) Third Party B2B Integrations using REST and SOAP APIs MID Server Setup and Administration Service Graph Connectors for MS Intune and AWS Discovery ? AWS Event based discovery Platform upgrade and clone administration ServiceNow Mobile Applications Service Portal, , Dashboards and Reports Performance Analytics Flow designer ITSM Virtual Agent Service Graph Connectors for discovery of AWS and MS Intune ? Optimized ServiceNow implementation by analyzing business processes and recommending system enhancements. Streamlined service delivery with the development of custom applications and workflows within ServiceNow. Managed complex integrations between ServiceNow and third-party systems to improve data flow and automation capabilities. Provided ongoing support for implemented solutions, addressing issues promptly to maintain optimal system performance. Led cross-functional teams in the execution of strategic initiatives related to ServiceNow adoption across the organization. ? Assisted clients in defining clear project requirements, translating them into actionable plans for successful solution deployment. Contributed to process improvement efforts, identifying areas for optimization within existing service management procedures. Collaborate closely with stakeholders at all organizational levels to understand their needs and tailor solutions accordingly within the ServiceNow platform. ? Mandatory Skills: Servicenow-Development. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

SAP R/3 Data Archiving & Information Lifecycle Management tools, Document Archiving and Printlist Archiving SAP Legacy decommissioning using Dart, SAP ILM software & Open Text. Configure Retention policies, Audit policies based on legal requirements across countries with ILM system. Configure ILM technical configuration, Retention warehouse, extraction methods etc. Should have been involved in at least 2 end to end SAP Archival implementation and worked as a Consultant on SAP Archiving activities. Understand Business processes and Map or identify the archive objects required. Experience in Retention policy management Expert in Creating archive files and snapshots Experience/Knowledge in data destruction Database growth Analysis, Planning the Archiving strategy, Techno-functional knowledge of the data dependent tables for different modules in SAP. Implementation of Print List Archiving, implementation of Document Archiving, Implementation of Archiving object. Scheduling of archiving jobs and monitoring job logs. Prepare archiving statistics. Monitor System performance and implement correction notes as applicable Proficiency in SAP ILM configuration, ArchiveLink, ADK files, and ILM-certified storage systems. Understanding of SAP Basis and HANA database concepts. Familiarity with integration tools and technologies (e.g., OpenText, Content Server). Preferred Certifications: SAP Certified Technology Specialist - SAP ILM SAP Certified Application Associate - Data Archiving and ILM Key Deliverables: Successful implementation of ILM solutions tailored to business needs. Reduced system downtime and storage costs. Compliance with legal and regulatory requirements for data management.

About The Role : Job Title- ServiceNow IRM - Architect, AVP Location- Bangalore, India Role Description Deutsche India was established in 2005 to support Deutsche Banks global businesses and infrastructure functions. Our 15000+ employees across Mumbai, Pune, Bangalore, and Jaipur, working in finance, risk, technology, and operations, have a single mission -- to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action. When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services. We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models. We have formed strategic partnerships with several leading tech companies, including ServiceNow, to drive transformation from a solid tech platform. With ServiceNow, we are establishing a Centre of Excellence (CoE) located in India (Pune and Bangalore), which will support our transformation priorities. ServiceNow is integral to the creation of digital workflows throughout the banks global operations and will help us simplify operations, empower employees, improve customer service, and bring innovation to market faster. You will be joining the Foundational Platforms team responsible for strategy and development for the core, cross-technology software tool sets of IT Service Management, Asset Management and Risk Management. These products are vital to friction-less processes that are reliant on golden source data, and to enable intelligent use and management of the application/service estate. Foundational Platforms is responsible for driving improvement in the governance processes and exposing the data necessary to capitalize on analytics and automation opportunities. The ServiceNow Solution Expert role will be based in India and is responsible for providing solutions to complex business problems, preparing proof of concept solutions and creating High-Level and if required, Low-Level design documents to implement business solutions as required by the platform process owners, specifically on the ServiceNow GRC/IRM module . What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The responsibilities include: Designing solutions on the ServiceNow platform using an "Architecture first" principle Participate in process flow analysis and process redesign along with the Project Manager and Process Engineer Providing expert advice and Share best practices and be consultative throughout the technical design of the project, maintaining implementation best practices throughout the delivery lifecycle and pro-actively challenge others to ensure high quality technical solutions Guiding and coaching the development team in implementing ServiceNow best practices Building proof of concept solutions for complex business requirements to demonstrate the art of the possible. Provide input and guidance to influence product roadmaps, ensuring dependencies, accurate logical sequencing and business value is maximized. Establish and enforce systems design and architectural standards through communication, documentation, and metrics. Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements. Maintain current and industry recognized Service Management and Product knowledge (including ServiceNow) through self-study and utilization of available trainings. Your skills and experience ServiceNow in-depth product knowledge is required in multiple modules (e.g. ITSM, ITOM, IRM/GRC or ITBM) Strong Service design skills and Proven experience of delivering complex solutions using ServiceNow development best practices. ServiceNow GRC / IRM in-depth product knowledge is must Extensive hand on with ServiceNow GRC/IRM platform and development experience Expected hands on with all ServiceNow components such as Client Script, Business Rules, UI Actions, UI Pages, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, Email Notifications, etc. Experience working in Agile environment using SCRUM methodology and have worked in matrix organization. Strong ServiceNow integration skills Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities. Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations. Expected development experience in ServiceNow is minimum of 10 years. Strong experience in technical mentoring of at least 5 years. At least 4 years of experience in playing a role of Technical or Solution Architect Experience in major ServiceNow Transformation projects will be an added advantage. Have worked on ServiceNow automated testing Have owned and completed at least 2 ServiceNow upgrades Consulting experience will be an added advantage Experience on strategy and product road map will be an added advantage Experience with other ITSM software (BMC, IBM, HP, etc.) will be an added advantage Ideal candidate must be self-motivated with a proven track record and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs