33 Ill Jobs - Page 2

Project Manager CHENNAI-SANTHOME, India We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before . Function : Customer Experience Reporting To: TL- Service Delivery Job Level: Manager Purpose of the Job This role is responsible for project management and service delivery of all products & services. Project management, planning and scheduling implementation of MPLS services. On Time, within budget Implementation of the complete project Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work. Enhance service delivery experience for the customer & revenue for the organization Key Deliverables Customer engagement & communication Project kick off meeting/call with Customer Resolution of customer dependencies Share Project Plan with the customer e2e tracking & monitoring of project delivery Proactive & timely project status update to the customer Project Stage tracking & ensure timely delivery Project follow ups, escalations and constraint resolution Delivery of third party media/bandwidth Customer CPE integration & testing Schedule planned activities with the customers Accelerate & Maximize revenue by faster deployment of project Skills Required Good understanding of project management concepts and methodology Excellent relationship management with customer, cross functional team Good written and verbal communication skills Good understanding of products, services Good planning & execution skills Can do attitude & problem solving skills Quick thinking & analytical ability Process orientation and eye for detail Result Orientation Educational Qualifications 3 – 8 years project execution experience in Telecom/ISP industry Sound understanding of telecom technology, products & services Work Experience Diploma Technical, preferably B.E/B.Tech Qualify CS Hiring Test Strong communication skills Strong planning and execution skills

Job Description: Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables • Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue •Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs. Product: Broadband Lease Line PRI Line Post Paid & Pre-paid Sim cards Interested candidates can share their updated resume at a_bhimashankar.hullenauru@airtel.com or can contact HR Bhimashankar - 9096781493

Job Description The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

Function : Customer Experience Purpose of the Job This role is responsible for project management and service delivery of all products & services. Project management, planning and scheduling implementation of MPLS services. On Time, within budget Implementation of the complete project Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work. Enhance service delivery experience for the customer & revenue for the organization Key Deliverables Customer engagement & communication Project kick off meeting/call with Customer Resolution of customer dependencies Share Project Plan with the customer e2e tracking & monitoring of project delivery Proactive & timely project status update to the customer Project Stage tracking & ensure timely delivery Project follow ups, escalations and constraint resolution Delivery of third party media/bandwidth Customer CPE integration & testing Schedule planned activities with the customers Accelerate & Maximize revenue by faster deployment of project Skills Required Good understanding of project management concepts and methodology Excellent relationship management with customer, cross functional team Good written and verbal communication skills Good understanding of products, services Good planning & execution skills Can do attitude & problem solving skills Quick thinking & analytical ability Process orientation and eye for detail Result Orientation Educational Qualifications 6 10 years project execution experience in Telecom/ISP industry Sound understanding of telecom technology, products & services Work Experience Diploma Technical, preferably B.E/B.Tech Qualify CS Hiring Test Strong communication skills Strong planning and execution skills

1. Drive small and medium enterprise business in the assigned territory, 2. Pitch enterprise products and services to prospective customers, 3. Create sales funnel and ensure account penetration, 4. Organize and execute demonstration activities, 5. Achieve defined acquisition targets, 6. Interact with customer and network installation team for delivery, 7. Manage customer relationships and escalations Skills and Competencies 1. Familiarity with territory, 2. Exposure to enterprise sales, 3. Understanding of technology product and solutions, 4. Result orientation, 5. Relationship management, 6. Ownership mindset, 7. Business acumen, 8. Customer focus Education Required : Graduation degree Experience Required : 2 - 5 Years Contact Name : Magesh Mail ID: Magesh.p@ril.com Contact No. 6369120934

Job Description: Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables •Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue •Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs. Product: Broadband Lease Line PRI Line Post Paid & Pre-paid Sim cards Interested candidates can share their updated resume at a_bhimashankar.hullenauru@airtel.com or can contact HR Bhimashankar -9096781493

1. Drive small and medium enterprise business in the assigned territory, 2. Pitch enterprise products and services to prospective customers, 3. Create sales funnel and ensure account penetration, 4. Organize and execute demonstration activities, 5. Achieve defined acquisition targets, 6. Interact with customer and network installation team for delivery, 7. Manage customer relationships and escalations Skills and Competencies 1. Familiarity with territory, 2. Exposure to enterprise sales, 3. Understanding of technology product and solutions, 4. Result orientation, 5. Relationship management, 6. Ownership mindset, 7. Business acumen, 8. Customer focus Education Required : Graduation degree Experience Required : 2 - 5 Years

1. Drive small and medium enterprise business in the assigned territory, 2. Pitch enterprise products and services to prospective customers, 3. Create sales funnel and ensure account penetration, 4. Organize and execute demonstration activities, 5. Achieve defined acquisition targets, 6. Interact with customer and network installation team for delivery, 7. Manage customer relationships and escalations Skills and Competencies 1. Familiarity with territory, 2. Exposure to enterprise sales, 3. Understanding of technology product and solutions, 4. Result orientation, 5. Relationship management, 6. Ownership mindset, 7. Business acumen, 8. Customer focus Education Required : Graduation degree Experience Required : 2 - 5 Years