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4.0 - 9.0 years
2 - 6 Lacs
Bengaluru
Work from Office
This position will assist in performing implementation, operation, monitoring, recovery, and performance tuning for infrastructure and application services at symplr. The CloudOps team augments the symplr Development, IT teams by focusing on application deployment on production systems using a software engineering approach and manageability of application failure resolutions within Service level agreements. CloudOps goals include improving system performance, increasing operational observability, enhancing system stability, and reducing time for software delivery. Duties & Responsibilities Be a champion for department initiatives and values by ensuring all actions promote the department s mission statement Participate in release cycles of product by closely working with Engineering Managers, Architects and Developers. Work towards automating the product deployment to various environments by integrating with continuous integration (CI) and continuous delivery (CD) tools, monitoring, and change management practices. Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in the environment. Implement monitoring , alerting , notification and metrics collection for Infrastructure and application performance System uptime Error rate Monitor and continually improve the capacity and reliability of our production environments infrastructure. Investigate and fix performance and scalability bottlenecks, proactively identify issues and create work items to improve stability and performance. Respond to alerts from production systems, identify and resolve root causes in a timely fashion Identify single points of failure and other high-risk architecture issues and propose resilient resolutions to mitigate the risk thereby improving the system reliability. See opportunities of automation and reduce the operational workload, build scripts, introduce new tools and practices as needed Work with other Cloud Infrastructure Engineer and developers to ensure maximum performance, reliability and automation of our deployments and infrastructure. Work with, consult and influence developers on new features and software architecture to ensure scalability. Communicate to stakeholders and handle the deployment/maintenance/support efficiently Ticket Handling and Support Tickets that are handled should have clear communication and correct stakeholders involved Tickets should be completed within the SLA and should be clearly informed, documented if there is any delay or improper tickets. Tickets should have proper comments to close the ticket including steps for resolutions, screen shots. Tickets that are repetitive should be discussed in standup call for brainstorming and eventually should lead into resolution through automation if necessary. Skills Required 4+ years of experience with any public cloud provider such as Amazon Web Services (AWS), Microsoft Azure and On-Prem Servers Solid understanding of standard TCP/IP networking, Windows IIS, Load Balancing and common protocols like DNS, HTTPS Good knowledge on CI/CD tools like Octopus CD, Azure ADO, GitHub Actions, Jenkins etc Monitoring and Logging: Experience with any Application monitoring and logging tools (e.g. Datadog, New Relic, AppDynamics, Application Insight, ELK, Prometheus). Good understanding of Web Servers & Database [Optional] Good understanding in Docker and Kubernetes. Good scripting knowledge & Software life cycles model. Good understanding of DevOps practices. Should have worked on high traffic & highly scalable systems in past Knowledge on fundamental aspects for release automation (packaging, dependencies, promotion, deployment, compliance) A passion for collecting, evaluating, and improving performance metrics. Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment Ability to work quickly and efficiently with minimal supervision Excellent communication skills with both written and verbal Should be able to handle On-calls 12-hours following a week rotation pattern for symplr products. Able to work during the US Day hours shift and coordinate with team members in US/India for completing the day-to-day tasks. Qualifications: Have HEART. To work here, you must be: Humble self-aware and respectful Effective measurably move the needle & immeasurably add value Adaptable innately curious and constantly changing Remarkable stand out in some way Transparent openly and honestly sharing knowledge 3+ years of Systems Engineering experience in the following areas Cloud platforms (Azure, AWS) and On-Prem Servers Windows and Linux Servers Application Monitoring Tools (Datadog, New Relic, AppDynamics, Application Insights) Log Aggregation Tools (Datadog, ELK, etc) PowerShell, Bash, or Python scripting CI/CD tools (Azure Pipelines, GithHub Actions, Jenkins, Octopus, etc.) Infrastructure management tools (Terraform, Ansible, etc.) Application Hosting (IIS, Apache, Tomcat) Alerting (PagerDuty) Ticketing (ADO Boards and Ivanti) Documentation (Confluence) Bachelor s degree or equivalent experience
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical & subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements Qualifications Preferred Qualifications, Abilities and Experience Basic understanding of O365 concepts and SaaS concepts a must. Deep understanding and hands-on experience on OneDrive Sync, new NGSC sync flow and troubleshooting. Must have good technical knowledge on different versions of SharePoint Onpremise and SharePoint Online. Operating Systems Concepts both Windows and MAC (a basic installation roubleshooting knowledge is a plus). Hands on experience and conceptual through understanding of Active Directory, Security, Performance. Networking concepts - DNS, protocols, Devices, Active directory federation and Single Sign On concepts. Basic understanding of IIS, HTTP Requests. Analysis of HTTP requests at intermediate level is preferable. Office Installation basics and Office architecture (c2r) understanding is a plus. Advanced troubleshooting skills using the tools Netmon, Perfmon, Fiddler traces, Offcat diagnostics. Should be passionate to work on cloud technologies and collaborate with teams across the business to drive seamless experience to the customers. Experience in using various Office 365/SharePoint Online command is a plus. Must know the concepts of Sharepoint Mysite concepts (Social/user profile). Understand the social features in SharePoint such as Yammer, Delve etc., SharePoint and Office365 certificates are highly considerable. Prior experience on Azure, Sharepoint Onpremise and Sharepoint online or Office C2R understanding is an added advantage Qualifications Required/Minimum Qualifications 3+ years prior product, customer support and/or technical support experience. Language Qualification: English Language: fluent in reading, writing, and speaking. 5+ years prior product, customer support and/or technical support experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
5.0 - 6.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | (Operating) System Administration|Windows Server Administration | 1 - Aware Secondary -> Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS | 1 - Aware Primary -> Technology | Operating System | Knowledge on performance management for OS | 1 - Aware Delivery Skills: 1. Proactive monitoring: Initiate Windows, VMWare, HyperV administration, monitoring, based on SOPs fix the possible issues, Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer - Followthrough andexecute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user/customer communication
Posted 1 week ago
10.0 - 15.0 years
7 - 11 Lacs
Bengaluru
Work from Office
General Description / Overview of Role The purpose of this role is timplement the WFO product suite at contact centers, coordinating all phases of projects with the project manager. This includes site discovery and preparation, implementation and configuration, site design and user acceptance testing. The role alsincludes advanced project related troubleshooting and escalation of service requests via a IMS ticketing system. Primary Roles & Responsibilities Implementation / upgrade / expansion of Contact Centre Solutions, including. Solution design review and feedback Technical Site Discovery and validation of pre-requisites, providing technical information for customer/partner techs prior timplementation phase. Implementation of software components and third-party components as defined by the project and customer needs. Integration ttelephony data sources and other third-party systems including Active Directory/Cloud Identity Management. Cloud (AWS/Google Cloud) experience is a plus Site and user acceptance testing. Primarily remote but onsite if required. Primarily in office hours but out of hours if required. Qualifications Overall, 10 years experience & 4 years professional service/ implementation experience in a similar technical position. Mandatory - Bachelor s degree in a technology discipline or an equivalent combination of education and experience Any of the following certifications may be a plus (PMP, MSDBA, MCSE, MCSA, Avaya or CiscVoice Technologies) Demonstrated experience as a software SME or technical expert in Application dependent technology For Verint Internal Use Only This document is for Verint internal use only and may not be distributed outside of Verint or tpersons inside Verint for whom it was not intended. 2020 Verint Systems Inc. All Rights Reserved Worldwide. Technical Competence The following are desirable Windows Domains: Active Directory, DNS, Security and Group Policy Windows 10, Windows Server 2012/2016 Application servers: WebLogic, IIS and Tomcat Knowledge of AWS/Google Cloud + Cloud Identity Management Mandatory - Demonstrated experience working with databases (SQL preferred) Can interpret schemas, and/or author queries and stored procedures Mandatory - Understanding of networking and protocols (TCP/IP, SMTP, etc.) preferred Mandatory - Knowledge of Work Force Management (WFM) + telecom systems (CTI, PBX, VOIP) including switches and protocols preferred Mandatory - Knowledge of operating systems, desktop domains (active directory), and Windows security Familiarity with Contact Center operations and technology software and tools preferred Prior experience with the installation, support, usage, or administration of Verint software preferred Familiarity with use of troubleshooting and diagnostic tools such as Wireshark, NetMon, PerfMon, WinDBG etc., will be a significant plus. Job Specific Knowledge and Skills Experience as a system engineer (Implementation or Support). Ability twork with teams across geographies and effectively collaborate Drive engagement with a Customer 1st Approach Personal accountability tachieve expected project outcome & customer expectations Analytical with proven problem diagnosis and solving skills. Excellent interpersonal and communication skills. Handles conflict with a high level of integrity Constantly improve self-knowledge in the different products via formal & informal training sessions Key Working Relationships (Internal & External) Verint Services Teams Verint Support and Project Managers Verint Sales Team Customers About Verint :- https://www.verint.com/ Qualifications Overall, 10 years experience & 4 years professional service/ implementation experience in a similar technical position. Mandatory - Bachelor s degree in a technology discipline or an equivalent combination of education and experience Any of the following certifications may be a plus (PMP, MSDBA, MCSE, MCSA, Avaya or CiscVoice Technologies) Demonstrated experience as a software SME or technical expert in Application dependent technology For Verint Internal Use Only This document is for Verint internal use only and may not be distributed outside of Verint or tpersons inside Verint for whom it was not intended. 2020 Verint Systems Inc. All Rights Reserved Worldwide. Primary Roles & Responsibilities Implementation / upgrade / expansion of Contact Centre Solutions, including. Solution design review and feedback Technical Site Discovery and validation of pre-requisites, providing technical information for customer/partner techs prior timplementation phase. Implementation of software components and third-party components as defined by the project and customer needs. Integration ttelephony data sources and other third-party systems including Active Directory/Cloud Identity Management. Cloud (AWS/Google Cloud) experience is a plus Site and user acceptance testing. Primarily remote but onsite if required. Primarily in office hours but out of hours if required.
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
Gurugram, Haryana, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role: Technology Lead - IdentityNow Job Summary The IdentityNow Security Senior Analyst role will be primarily responsible for leading support team that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution, the daily operations support, enhancements, and review of the Identity Management application and underlying infrastructure, also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation. Key Responsibilities Should have experience on IdentityNow SaaS solution L2/L3 support Will be responsible for applications onboarding Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls. Partner with Product Management to ensure your team has clear tactical and strategic backlogs Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt Recruit, coach, develop, and motivate high performing engineers Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers An exceptional mentor and leader with a passion for continuous improvement Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM) Experience in technologies, such as Java, Ldap, RDBMS and Linux. Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache) Experience in development configuration of standard custom IAM integrations using java or other major scripting languages. Experience in hands on development, estimations, sizing and custom IAM integrations. Advanced documentation and presentation skills and well-versed with SDLC process. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Automating of manual tasks performed by administration team. Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion. Troubleshoot IdentityNow Issues Qualifications Education Bachelor or college degree in related field or equivalent work experience Work Experience 5-10 years’ experience Skills Expertise: IdentityNow managed support experience and application onboarding Knowledge on Java, Scripting knowledge like PowerShell, Perl etc. Good soft skills i.e., verbal & written communication, technical document writing etc. Exposure to global security standards e.g., PCI, SOX, HIPAA etc. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: SailPoint Certified IdentityNow Engineer (Good to have) Work Requirements: Willingness to be on call support Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
25.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About RedPin At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier. We're on a mission to become the solution for Real Estate payments everywhere . To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0. About the Role At Redpin, we're passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we're seeking an experienced SRE to deliver insights from massive-scale data in real time. Specifically, we're searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction. What you'll do Run the production environment by monitoring availability and taking a holistic view of system health. Build software and systems to manage platform infrastructure and applications Improve reliability, quality, and time-to-market of our suite of software solutions. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement. Provide primary operational support and engineering for multiple large-scale distributed software applications. Design, implement, and maintain highly available and scalable infrastructure and systems on AWS. Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Create sustainable systems and services through automation and uplifts. Balance feature development speed and reliability with well-defined service-level objectives What you'll need Bachelor's degree in computer science, Software Engineering, or a related field. (Master's degree preferred) 4-10 years of experience as a Site Reliability Engineer or in a similar role. Strong knowledge of system architecture, infrastructure design, and best practices. Proficiency in scripting and automation using languages like Python, Bash, or similar technologies. Experience with cloud platforms such as AWS, including infrastructure provisioning and management. Strong understanding of networking principles and protocols. Experience with supporting Java, Spring Boot, Hibernate JPA, Python, React, and .NET technologies Application. Knowledge of API gateway solutions like Kong and Layer 7. Experience working with databases such as Elastic, SQL Server, Postgres SQL. Familiarity with messaging systems like MQ, ActiveMQ, and Kafka. Proficiency in managing servers such as Tomcat, JBoss, Apache, NGINX, and IIS. Experience with containerization using EKS (Elastic Kubernetes Service). Knowledge of CI/CD processes and tools like Jenkins, Artifactory, and Ansible. Proficiency in monitoring tools such as Coralogix, CloudWatch, Zabbix, Grafana, and Prometheus. Strong problem-solving and troubleshooting skills with the ability to analyse and resolve complex technical issues. Excellent communication and collaboration skills to work effectively in a team environment. Strong attention to detail and ability to prioritize and manage multiple tasks simultaneously. Self-motivated and able to work independently with minimal supervision.
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role: Technology Lead - IdentityNow Job Summary The IdentityNow Security Senior Analyst role will be primarily responsible for leading support team that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution, the daily operations support, enhancements, and review of the Identity Management application and underlying infrastructure, also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation. Key Responsibilities Should have experience on IdentityNow SaaS solution L2/L3 support Will be responsible for applications onboarding Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls. Partner with Product Management to ensure your team has clear tactical and strategic backlogs Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt Recruit, coach, develop, and motivate high performing engineers Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers An exceptional mentor and leader with a passion for continuous improvement Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM) Experience in technologies, such as Java, Ldap, RDBMS and Linux. Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache) Experience in development configuration of standard custom IAM integrations using java or other major scripting languages. Experience in hands on development, estimations, sizing and custom IAM integrations. Advanced documentation and presentation skills and well-versed with SDLC process. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Automating of manual tasks performed by administration team. Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion. Troubleshoot IdentityNow Issues Qualifications Education Bachelor or college degree in related field or equivalent work experience Work Experience 5-10 years’ experience Skills Expertise: IdentityNow managed support experience and application onboarding Knowledge on Java, Scripting knowledge like PowerShell, Perl etc. Good soft skills i.e., verbal & written communication, technical document writing etc. Exposure to global security standards e.g., PCI, SOX, HIPAA etc. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: SailPoint Certified IdentityNow Engineer (Good to have) Work Requirements: Willingness to be on call support Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
14.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MSD CRM Architect Job purpose: A D365 CRM Technical Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing) and integration. Your client responsibilities: Work on CRM engagements to design the next generation digital architecture Be involved in analyse and design phases of a project Responsible for collaboration with client teams to understand the business requirements and translate it to solutions. Execute & participate in application design sessions and make solution recommendations Deep understanding of Integration & Data Migration methods/tools within D365 CRM Deep knowledge of configuring and customizing CRM application Develop CRM Application using .NetPlugins/ASP.Net extensions Ensuring that design is in line with the business requirements Work cooperatively in a team environment Remain flexible on changing workloads Your people responsibilities: Building a quality culture Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Key skills: Minimum 14+ years of CRM Configuration & Customization experience is must. Must have done hands-on development – writing plugins Must have done worked on large transformation programs in onshore offshore delivery model Must have worked on client facing engagements Must have done at least one end to end implementation with integration Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM) Experience in agile delivery and deployment , continuous integration and build processes Familiar with relational database concepts and SQL Strong analytical and problem solving skills; ability to work creatively in problem solving environment Excellent written and verbal communication skills BE/B.Tech./MCA/MBA with a sound industry experience Preferred skills: Prior experience as an architect on globally distributed projects 6+ years’ experience in architecting solutions. MVP recognition Fast Track recognized Solution Architect recognition BE/ B.Tech./MCA/MBA with a sound industry experience of 10+ years CRM Configuration & Customization (Plugins etc) D365 CRM Certified EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Title: Full Stack Developer Job Description We are seeking a highly skilled and motivated Full Stack Developer to join our dynamic team. The ideal candidate will have a strong background in both front-end and back-end development, with expertise in the following areas: Key Responsibilities Develop and maintain web applications using the Angular framework (HTML, CSS, etc.) and JavaScript. Implement object-oriented programming principles in both front-end and back-end development. Design and develop Python-based backend services, including working with JSON objects and Python Flask servers. Ensure secure and efficient communication using HTTP and HTTPS protocols, including handling HTTPS requests and responses. Implement and manage self-signed certificates for secure web pages. Design and develop responsive user interfaces for mobile, tablet, and desktop devices, ensuring screen auto-resizing and optimal user experience. Create and manage packages for Angular projects. Develop and integrate REST APIs. Configure and manage Nginx servers for web application deployment. Collaborate with UI/UX designers to translate Figma designs into functional web pages. Utilize tools like Swagger for API documentation and testing. Optimize web pages for improved screen responsiveness and performance. Conduct automation testing of web pages using frameworks such as Robot or any other Framework. Implement webpage tokenization, security, and encryption techniques. Utilize browser-based developer tools for debugging and optimizing web applications on Android and Safari. Work with various servers, including Apache, IIS, and others. Integrate multi-language support into web applications, including languages such as Chinese and Spanish. Ability to work on Windows and Linux based operating system Knowledge of RDMS or any other databases Qualifications Proven experience as a Full Stack Developer or similar role. Proficiency in Angular framework, JavaScript, and object-oriented programming. Strong knowledge of Python backend development and Flask server. Experience with HTTP/HTTPS protocols and secure communication. Familiarity with self-signed certificates and their implementation. Expertise in responsive UI design for various devices. Experience with RESTful API development and integration. Knowledge of Nginx server configuration and management. Understanding of Figma and ability to translate designs into code. Familiarity with Swagger or similar API documentation tools. Experience with automation testing frameworks. Strong understanding of web security, tokenization, and encryption. Proficiency with browser-based developer tools. Experience with different server technologies (Apache, IIS, etc.). Ability to integrate multi-language support into web applications. Preferred Skills Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Ability to work in a fast-paced and dynamic environment.
Posted 1 week ago
5.0 - 12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title: L2 Support Engineer – IT Infrastructure, Cloud & Web/App Server Location: Chennai, India Experience: 5 to 12 Years Job Type: Hybrid Industry: IT Services / Infrastructure Management / Cloud Support Job Summary We are seeking a skilled and experienced L2 Support Engineer to join our IT operations team in Chennai. The ideal candidate will have strong experience in server and network support, web/app server troubleshooting (Apache, NGINX, IIS, Tomcat, WebLogic, JBoss), cloud services, scripting, and ITSM tools like ServiceNow or BMC Remedy. Key Responsibilities Provide L2 support for network, server, and cloud infrastructure issues. Perform installation, configuration, and troubleshooting of web servers (Apache, NGINX, IIS) and application servers (Tomcat, WebLogic, JBoss). Monitor and manage system and application performance across multiple environments. Handle incidents, service requests, and changes using ITSM tools (ServiceNow, BMC Remedy). Collaborate with cross-functional teams for issue resolution and escalations. Execute server patching, maintenance, and upgrade tasks. Develop and maintain automation scripts using Python, Bash, or PowerShell. Generate system performance and health reports and assist with root cause analysis. Ensure compliance with IT policies, standards, and security guidelines. Required Skills & Qualifications 5–12 years of experience in L2 IT Support, Infrastructure Management, or Technical Operations. Strong expertise in web servers (Apache, NGINX, IIS) and app servers (Tomcat, WebLogic, JBoss). Solid understanding of networking fundamentals, TCP/IP, DNS, load balancers, and firewalls. Hands-on experience with cloud platforms (AWS, Azure, or GCP) – basic provisioning, monitoring, and troubleshooting. Experience with scripting languages (Python, Bash, PowerShell) for automation and troubleshooting. Proficiency in ITSM tools like ServiceNow, BMC Remedy, or equivalent. Excellent problem-solving and communication skills. Willingness to work in shifts or on-call rotation if required. Preferred Qualifications Relevant certifications: AWS/Azure Fundamentals, RHCE, ITIL v4, or similar. Familiarity with monitoring tools like Nagios, Zabbix, or Prometheus/Grafana. Basic knowledge of container technologies (Docker, Kubernetes) is a plus.
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
IBG DevOps/WebOps engineer detailed JD: Education and Experience Required: Associate’s degree in a Computer Science/Information Technology related discipline10+ years in Information Technology6+ years supporting WebOps/DevOps Administration2+ years into Azure administration Duties and Responsibilities: Design, develop, and manage CI/CD pipelines using Terraform and Biceps to provision resources in Azure.Implement and maintain Azure best practices, including naming standards, policies, and security measures.Collaborate with development and operations teams to ensure seamless integration and deployment of applications.Monitor and optimize the performance of CI/CD pipelines and Azure resources.Troubleshoot and resolve issues related to pipeline execution and resource provisioning.Document processes, configurations, and best practices for CI/CD and Azure resource management Knowledge, Skills, and Abilities: Proven experience as a DevOps Engineer or in a similar role.Strong proficiency in Terraform and Biceps for infrastructure as code (IaC).Extensive knowledge of Azure services and best practices, including naming standards, policies, and security.Experience with CI/CD tools and platforms (e.g., Azure DevOps, Jenkins, GitLab).Familiarity with version control systems (e.g., Git).Excellent problem-solving skills and attention to detail.Ability to work on multiple simultaneous tasks with limited supervision.Quick learner, motivated self-starter, and team player.Excellent interpersonal, communication, and team collaboration skills. Nice to have: Good understanding of Azure IAAS/ especially Networking concepts (Gateway, Load Balancer, Front door, etc.)Web Server (IIS) administration and troubleshooting techniques.Experience writing and using PowerShell script IBG
Posted 1 week ago
5.0 years
0 Lacs
Telangana
On-site
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com . About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow. With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Primary Responsibilities: Implement and configure resources as per approved middleware patterns. Onboard, maintain and support enterprise applications deployed on middleware platforms. Keep applications and their environments (WebSphere, BizTalk, Tomcat, Apache/IIS) secure by ensuring all vulnerability patches/fixes are applied before due dates. Responsibility includes identifying opportunities for Patching Automation, Process Streamlining, Inventory Corrections, Coordination with 300+ Applications and Weekly/Monthly Reporting. Manage patching processes, including golden images. Support Axway or other SFTP\FTP products. Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns. Analyze existing configurations and provide advice on possible improvements and environment enhancements. Provide administration support for IaaS and PaaS services, including backup and recovery, and first-level problem determination. Responsible for coordinating with multiple teams and groups for successful implementation of middleware platforms standards and procedures and all integrations such as Single-Sign-On, Job Schedulers, Cron Jobs, Load Balancers/VIP, Proxy servers, Password Management utilities etc. Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services. Oversee application environments build activities before go-live, coordinate and plan go-live activities and provide middleware production support post application go-live. Document environmental build specifications, including diagrams, and scripts to automate processes. Assist technical teams in identifying appropriate approved middleware patterns to meet technical requirements. Create professional technical documentation. Collaborate with global resources outside of normal business hours (when needed). Participate in “non-business hours” on-call schedule. Provide technology leadership across enterprise shared services products and platforms in partnership with senior architects and product managers. Accountable for system availability and stability of Production Environments. Support SDLC and ITSM tools for the firm ensuring stability and best practices. Keep up with industry trends regarding APM, Observability and Telemetry products. Drive innovation and automation of supported products. Build and foster relationships with external LOBs for adoption of products. Establish customer experience feedback loop. Establish a Continuous Improvement mindset amongst the team. Qualifications: BS/BA degree or equivalent experience. Administrative knowledge (5+ years) of Middleware Products like WebSphere, Weblogic, Tomcat, Apache WebServer, IHS WebServer, BizTalk, IIS WebServer. Support experience of Axway or other SFTP\FTP products. Proven IT track record, with hands-on software development or production infrastructure management role. Strong hands-on experience supporting Linux platforms. Experience managing Windows systems. Proficient in developing and debugging scripts (BASH, PowerShell, Python). Intermediate level of expertise in networking concepts. Excellent problem determination skills, the ability to debug complex-cross system problems, and document root cause including remediation, detection, and avoidance. Ability to work independently and on a team with colleagues across the globe. Ability to manage multiple tasks concurrently. Self-starter; needs little administrative guidance. Energetic and eager to find solutions to complex problems. Ability to self-learn new technologies. Proven understanding hands-on experience providing support of middleware technologies. Practical experience with Tivoli, SCOM, Netcool, Splunk, Grafana Suite, or ScienceLogic. Ability to set goals and project plans that align with organizational objectives. Strong ability to partner and influence at all levels. Strong understanding of product management and product/customer centric organizations. Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals. Understanding of middleware, cloud, virtualization, and APIs Technologies. Experience with agile and lean philosophies. Exceptional verbal and written communication skills and proven ability to build strong relationships with internal and external groups. Strong product sense coupled with an ability to take a developer perspective. Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required. Understanding and experience of working and leading agile teams. Familiar with CI/CD development, tools such as Jenkins, Jira, Git/BitBucket etc. Excellent verbal and written communication skills. Preferred Skills and Experience: Knowledge and hands-on experience with some of the following: Bash scripting PowerShell Python Ansible Terraform Active Directory DBMS (i.e. SQL Server, Postgres, MySQL, DB2, Oracle) Jenkins Git version control JSON Strong understanding of insurance services and the regulation that surrounds the industry Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence : At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture : Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success : As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1 : Submit your application via the Chubb Careers Portal. Step 2 : Engage with our recruitment team for an initial discussion. Step 3 : Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4 : Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion , and are ready to make a difference, we invite you to be part of Chubb India’s journey .
Posted 1 week ago
0 years
0 Lacs
Telangana
On-site
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com . About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow. With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Primary Responsibilities: Implement and configure resources as per approved middleware patterns. Onboard, maintain and support enterprise applications deployed on middleware platforms. Keep applications and their environments (WebSphere, BizTalk, Tomcat, Apache/IIS) secure by ensuring all vulnerability patches/fixes are applied before due dates. Responsibility includes identifying opportunities for Patching Automation, Process Streamlining, Inventory Corrections, Coordination with 300+ Applications and Weekly/Monthly Reporting. Manage patching processes, including golden images. Support Axway or other SFTP\FTP products. Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns. Analyze existing configurations and provide advice on possible improvements and environment enhancements. Provide administration support for IaaS and PaaS services, including backup and recovery, and first-level problem determination. Responsible for coordinating with multiple teams and groups for successful implementation of middleware platforms standards and procedures and all integrations such as Single-Sign-On, Job Schedulers, Cron Jobs, Load Balancers/VIP, Proxy servers, Password Management utilities etc. Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services. Oversee application environments build activities before go-live, coordinate and plan go-live activities and provide middleware production support post application go-live. Document environmental build specifications, including diagrams, and scripts to automate processes. Assist technical teams in identifying appropriate approved middleware patterns to meet technical requirements. Create professional technical documentation. Collaborate with global resources outside of normal business hours (when needed). Participate in “non-business hours” on-call schedule. Provide technology leadership across enterprise shared services products and platforms in partnership with senior architects and product managers. Accountable for system availability and stability of Production Environments. Support SDLC and ITSM tools for the firm ensuring stability and best practices. Keep up with industry trends regarding APM, Observability and Telemetry products. Drive innovation and automation of supported products. Build and foster relationships with external LOBs for adoption of products. Establish customer experience feedback loop. Establish a Continuous Improvement mindset amongst the team.
Posted 1 week ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Description And Requirements Position Summary The engineer role is to support external data transmission, operations, scheduling and middleware transmission. Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools. Should be able to handle day to day customer transmission and Informatica MFT/DX activities. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Able to create new setups and support existing transmissions Able to diagnose and troubleshoot transmission and connection issues Experience in Windows administration and good to have expertise in IBM workload scheduler Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups The role will participate in the evaluation and recommendation of new products and technologies The role will also represent the domain in relevant automation and value innovation efforts Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Able to debug production issues by analyzing the logs directly and using tools like Splunk. Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team Create new setups and support existing transmissions Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler SSH/SSL/Tectia Microsoft IIS IBM Connect:Direct IBM Sterling Informatica MFT Operating System Knowledge (Linux/Windows/AIX) Troubleshooting Azure Dev Ops Pipeline Knowledge Mainframe z/OS Knowledge Open Shift and Kube Enterprise Scheduling Knowledge (Maestro) Good to Have : Python and/or Powershell Agile SAFe for Teams Ansible (Automation) Elastic Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Kochi, Kerala, India
On-site
Job Description We are seeking a Sr. Software Engineer in Kochi, India, responsible for building web, mobile applications, and APIs using state-of-the-art technologies. Your main responsibility will be to design and develop highly functional custom applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A dedication to solving problems, designing sophisticated solutions, and quality is critical to achieving success in this role. Responsibilities Architect, build, and deliver complete end-to-end applications Transform storyboards and user needs into easy-to-use systems Deliver the best possible performance, efficiency, and experience of applications on mobile and web platforms. Analyze systems to identify bottlenecks and bugs, and devise solutions to mitigate and solve these problems Collaborate with a dedicated team to materialize project goals Help improve code quality, and supportability Requirements 5 to 8 years of experience in developing applications using .NET and Python, with a strong grasp of various design and architectural patterns Solid understanding of Object-Oriented Design (OOD) and Service-Oriented Architecture (SOA) and proficiency building intuitive, modern applications Experienced in writing complex queries with Microsoft SQL Server (2014 and later) Hands-on experience with authentication and authorization protocols including OAuth 2.0, OpenID Connect, and SAML 2.0 Practical knowledge of Agile development methodologies, Git, GitHub, and release management practices Skilled in configuring Internet Information Services (IIS) and deploying/managing applications on AWS and Azure Committed to writing clean, readable, and maintainable code following best practices About Us Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.
Posted 1 week ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About the job We’re looking for a Senior Symantec Network Security Support Engineer with years of hands-on experience in Symantec solutions , who will perform the role of a Subject Matter Expert for the entire team. The ideal candidate will be skilled in troubleshooting complex issues, identifying root causes, and offering guidance and escalation support to Level 2 engineers. The person should have the technical knowledge for understanding the impact of the issues or of the proposed changes to the security posture of an organization. At TeKnowledge , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progressing a place where people lead and tech empowers. You will be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world. Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development ensuring you stay ahead in an ever-evolving world. Why you will enjoy it here: Be Part of Something Big A growing company where your contributions matter. Make an Immediate Impact Support groundbreaking technologies with real-world results. Work on Cutting-Edge Tech AI, cybersecurity, and next-gen digital solutions. Thrive in an Inclusive Team A culture built on trust, collaboration, and respect. We Care – Integrity, empathy, and purpose guide every decision. We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us. We Are TeKnowledge. Where People Lead and Tech Empowers. Responsibilities: Fulfil the role of trusted advisor to the company’s customers Troubleshoot a wide array of technical issues within complex customer environments, apply broad concepts and theories to achieve innovative and effective solutions to complex problems Provide a leadership role for the work group through knowledge in your area of specialization, determine work priorities based on general direction from managers Determine methods and procedures on new assignments; determine your own priorities, both tactical and strategic; consult with management on long-range goals Own your work and the complete customer experience, drive successful outcomes Demonstrate accountability and sense of urgency based on customer needs Frequent, empathetic and qualitative communication with all stakeholders (internal and external) Drive to achieve the timely resolution of cases and contribute to customer retention, renewal and adoption Effectively fulfil the associated tasks and attributions of your assigned roles and follow the approved company’s procedures Participation in ensuring regional weekend and holiday coverage Participate in regional and global projects Exhibit awareness, initiative, consistency and proactivity Constantly seek to improve and refine your customer service skills Qualifications: Bachelor’s degree and 8+ years of related experience, Master’s degree is a plus Experience in technical support and customer relationship management roles Knowledge and experience with Symantec Network Security: ISG Proxy, Web Isolation Cloud, Cloud Secure Web Gateway - Cloud SWG Cyber Security fundamentals knowledge. Recognized Cyber Security certifications are a plus: Security+, CySA+, CASP+, SSCP, CCSP, CISSP, CCNA, CCNP, etc. Experience working with enterprise grade cyber security products, such as Symantec Endpoint Security, is required Hands on experience across the following technologies: Active Directory, Domain Name System, DHCP, TCP/IP, Routing, Network Topologies, Windows OS (Client & Server), Virtualization Experience with the following technologies: HTTP and FTP protocols, HAR file analysis and TLS/SSL Working knowledge in any of the following technologies is a plus: Firewall, Proxy, Intrusion Detection/ Intrusion Prevention, PKI, Wireshark, Netmon, Memory Dump Analysis, Process Monitor/Process Explorer, Linux OS, Mac OS, SQL, Cloud and Hybrid environments, IIS, Apache Sponsored certifications (others may be sponsored on request): CompTIA Security+ CompTIA CySA+ Symantec Certified Specialist (various products) TeKnowledge is an equal opportunity employer, and we believe in celebrating – diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Role: Data Center Engineer Experience Preferred: 5-8 Years Location: Mumbai Job Description: • Responsible for managing & monitoring the current IT infrastructure and technologies implemented in the datacenter and across the locations • New technology implementations and upgrade of current infrastructure to provide smooth end user experience • Responsible to manage the core Infrastructure technologies like Active directory, Microsoft365 suite, SAN & NAS, Linux, VMware cluster, Backups, DNS, DHCP, Group policy, Antivirus &Malware solution etc., • Manage hybrid workloads and integrations with Microsoft Azure including Azure VMs, storage accounts, and related services. • Support migrations and deployments to cloud infrastructure as needed • Responsible to maintain end user and server patch compliance and Antivirus compliance • Define standards to maintain the infrastructure technologies like Servers, Storage, End user systems, Cloud, network and applications • Maintain the internal and external domains and certificates • Accountable for troubleshooting and resolving technical issues related to core technologies and handle escalations • Capacity planning to ensure that enough resources are available to run the applications and infrastructure services • Provide directions to other IT team members and application teams on Infrastructure • Monitor performance and ensure system availability and reliability • Monitor system resource utilization, trending, and capacity planning • Provide Level 2/3 support and troubleshooting to resolve complex issues • Manage the external infrastructure, support teams and provide direction to support to day-to-day operations • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure • Liaise with various technology vendors, partners, and other IT personnel for problem resolution. • Developing and maintaining network documentation, including network diagrams, procedures, and policies • Proven hands-on experience on core datacenter technologies like Windows, Active directory, DNS, DHCP, Microsoft 365 technologies like email, Teams, one drive, VMware virtualization technologies • Working experience with backup technologies. Experience on Veeam backup would be an added advantage • Working experience with Azure cloud technologies and understanding of other cloud suite • Work experience or understanding on web servers like IIS, etc. • Knowledge and technical understanding of security solutions like Antivirus, patch management, etc. • Hand on experience on SAN & NAS technologies • Understanding of networking technologies like IPS, Firewall, VPN, routing and switching would • Hands on experience on scripting, PowerShell
Posted 1 week ago
9.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Cyfuture Cyfuture is a trusted name in IT services and cloud infrastructure, offering state-of-the-art data center solutions and managed services across platforms like AWS, Azure, and VMWare. We are expanding rapidly in system integration and managed services, building strong alliances with global OEMs like VMWare, AWS, Azure, HP, Dell, Lenovo, and Palo Alto. 💼 JD – Windows Engineer (L3) | 7–9 Years Experience Location: Noida NSEZ | Work Mode: 24×7 Environment | Shift: Rotational | Position Type: Full-Time 🧩 About the Role: We are looking for a seasoned Windows Engineer (L3 level) with 7–9 years of hands-on experience in Windows Server administration, web hosting, mail systems, and database environments. The ideal candidate should have strong analytical skills, the ability to manage complex environments, and the capability to lead escalations, mentor juniors, and ensure seamless infrastructure operations. 🔧 Key Responsibilities: Web Hosting & Web Server Administration: Advanced configuration and management of IIS, Apache, Nginx, Plesk, and cPanel Fixing critical security vulnerabilities (e.g., XSS, host-header injection, weak encryption) End-to-end management of SSL, caching, extensions, and performance tuning Migration, upgrade, DR planning, and optimization of websites and apps High-availability configuration including load balancing and backup/restore Mail Servers (Windows Based): Deep expertise in Microsoft Exchange, SmarterMail, and MailEnable Handling large-scale mail environments, security hardening, and patching DR planning, troubleshooting, and high-availability mail setup Database Administration (Windows): Advanced management of Microsoft SQL Server, MySQL, PostgreSQL Troubleshooting performance issues, replication, backup and recovery Patch management and optimization for DB infrastructure General & Leadership: Deep understanding of Windows Server OS (2012, 2016, 2019), AD, DNS, DHCP Strong networking and security fundamentals Mentoring L1/L2 teams and leading critical incident resolution Comfortable with a 24x7 support environment ✅ Requirements: 7 to 9 years of relevant experience Strong communication and escalation management skills Ability to independently manage and secure production environments Willingness to work rotational shifts and on-call 💼 JD – Windows Engineer (L2) | 2–3 Years Experience Location: Noida NSEZ | Work Mode: 24×7 Environment | Shift: Rotational | Position Type: Full-Time 🧩 About the Role: We are seeking a proactive Windows Engineer (L2 level) with 2–3 years of hands-on experience supporting Windows infrastructure, web hosting, email services, and database servers. The role involves operational support, first-line remediation, patching, monitoring, and responding to incidents. 🔧 Key Responsibilities: Web Hosting & Web Server Support: Setup and basic troubleshooting of IIS, Apache, Nginx, Plesk, and cPanel SSL installation, minor bug fixing, and extension support Participate in patching, backups, and basic DR setup Address basic security issues and coordinate escalations Mail Server Administration: Configuration and maintenance of Microsoft Exchange, MailEnable, and SmarterMail Monitor mail server health, perform patching, and backup activities Work with L3 team on escalated mail performance/security issues Database Support: Support and monitor Microsoft SQL, MySQL, PostgreSQL on Windows servers Handle patching, backups, and DR activities for databases Troubleshoot connectivity and basic performance issues General: Install, maintain, and monitor Windows Server OS Strong fundamentals in networking and system security Coordinate with internal users and handle support tickets effectively Willing to work in a 24×7 rotational environment ✅ Requirements: 2 to 3 years of relevant experience in a similar role Good communication and documentation skills Ability to follow escalation matrix and work under pressure Willing to work night/weekend shifts if needed Share your CV on udisha.parashar@cyfuture.com
Posted 1 week ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product development engineers/experts who can join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security, and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling the success of the team/stakeholders. Requirements 4 to 10 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.
Posted 1 week ago
3.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Exclusive Walkin Drive for Sr.Systems Engineer at Jaipur on 1st August 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 1st August 2025 at Jaipur. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Intervi ew Date: 1st August 2025 Interview Time: 10 AM till 1 PM Interview Venue - Jaipur:: Infosys BPM Limited, Mahindra World City (SEZ) Jaipur Ltd, Village Kalwara, Tehsil Sanganer, Off National Highway No. 8, Jaipur- 302037 Rajasthan, India Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN or Passport for Identity proof. Job Description Designation-Sr. Systems Engineer Job Location-Jaipur Education-BE/BTECH Experience-3+Years Shift-24/7 Role- Core IT OPS infrastructure Notice period-Immediate Must have skills- Core IT OPS Infra with good communication Roles and Responsibilities, 3-4 years relevant experience in working on infrastructure operations for MNCs with minimum 10000 end users. Experience in managing multiple Active Directories, WSUS, Workspace One, Server, Anti-Virus Servers, MDT servers, Hyper-V, VMWare, IIS etc. Active working knowledge of Windows, networking, storage, firewalls, security practices and certifications like MCSE, CCNA, ITIL processes etc. Excellent customer facing capabilities, communication, analytical, problem solving and decision-making skills Day to day management of infrastructure operations in Infosys data centers PC, Email Exchange, IT Operations & Security, including Service Desk Maintain current and accurate inventory of technology hardware, software and resources Monitor and maintain technology to ensure maximum access Maintain log and/or list of required repairs and maintenance Provide network access to all staff and students Connect and set up hardware and manage all network, applications, desktops, servers and vendors Input and maintain static IP addresses Advise business operations staff of security breach and/or change in password or security status Identify and prepare hardware for disposal when appropriate Ensure hardware is stripped and secured before disposal 24/7 support exposure preferred. Excellent knowledge in MS Products, MS Excel, Word, Power Point, Outlook, Visio, Project, Office 365 etc... Regards, Infosys BPM Recruitment team
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product development engineers/experts who can join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security, and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling the success of the team/stakeholders. Requirements 4 to 10 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
nashik, maharashtra
On-site
Minimum 1-2 years of experience in a Web Hosting Company is required. Linux Red Hat Certification is preferred. You should possess excellent knowledge of Linux commands and be able to solve client issues efficiently via chats or emails. Technical familiarity with Linux/Windows and managing control panels like cPanel/Plesk Panel is essential. You should have the ability to fix issues related to Windows/Linux Servers, IIS, Apache, Emails, MSSQL/MySQL, WHM/WHMCS. Familiarity with cPanel & Plesk is a must. Regular monitoring of servers to ensure stable services is part of the job responsibility. The ideal candidate should have a background in the Linux operating system and sound knowledge of working on Linux servers from the command line, along with troubleshooting problems on cPanel servers. A minimum of 1 or 2 years of experience in working on cPanel servers is required. You should be capable of handling issues related to email, MySQL, Apache, PHP, IMAP, pop3, firewall, etc while assisting customers. Excellent command over English, both verbal and written, is necessary. The role requires flexibility to work in a 24*7 shift environment. This is a full-time position based in Nashik.,
Posted 1 week ago
4.0 - 6.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Job Title : Analyst Server Support Experience : 4-6 years Location : Pune (Currently Work from Home) Role Objective The successful candidate will be performing 2nd line server & storage-based support, deploying/managing changes and building/re-building servers that support Nexts eCommerce environment and managing mid size projects. The role includes, but is not limited to, proactive monitoring, 2nd line fault diagnosis and resolution, rebuilds and upgrades to existing servers and systems, managing and deploying changes to servers, anti-virus deployment and monitoring, designing, and producing management reports for server/storage health/capacity management and managing server security. Responsibilities Windows 2008/2012/2016 Server, Linux Servers, clustering technologies, VMWare, Hyper-V, Microsoft Systems SCCM/SCOM, TCP/IP, Microsoft SQL Server, IIS 7/8, PowerShell Scripting or VB Scripting and Altiris Deployment Server Demonstrate excellent problem resolution skills using intelligent qualified troubleshooting techniques, using a variety of internal and external resources. Good communication skills to liaise with UK Technical teams via phone, email and chat in a professional, efficient and clear manner. Can work with other technical teams to understand both business and functional impact. Have experience in managing small projects, displaying a methodical and logical approach to prioritizing, and organizing projects in line with business requirements. Self-motivating with the ability to identify and define development requirements. Can work on own initiative and priorities in a fast-moving environment. Work well as a member of a team whilst adhering to and promoting team standards. Understand and use change, incident, and request management. Produce documentation to a high standard and be proactive in knowledge transfer to colleagues and operational teams. Benchmarking and monitoring system performance to proactively manage server/storage estate. Provide regular reporting to senior management team. Keep the management team informed of major issues and concerns. Flexible to Overtime requests Desirable Understanding and experience of working for a Retail company specifically for IT - eCommerce Server Support Previous server/infrastructure experience in an operational environment Essential Proven track record in a technical environment Industry recognized qualifications such as MCP, MCSE advantageous Experience working with change, request, problem, and incident management. Technical Skills Proven practical expertise with common server technologies such as Windows Servers, DNS, DHCP, TCP/IP, IIS Proven practical expertise on Virtualization platform VMware, Hyper-V Proven practical expertise with Systems Center Products - SCOM/SCCM Proven practical expertise with storage solutions (SAN/NAS) XIV Proven practical expertise with Scripting PowerShell/VB Proven practical expertise with any software/application deployment software Altiris. Basic practical hands-on Linux server administrator Basic Understanding of cloud computing - Azure/AWS Basic understanding on SQL Administration Installation/Configuration/User Management Skills Set Mandatory : Windows Servers Windows Clustering HP, DELL Servers VMWare Administration (ref:hirist.tech)
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By Connecting Convenience across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers. These job descriptions are crafted based on industry best practices and are designed to reflect at least 80% of the responsibilities and skills associated with each job role. Job Purpose: Implement, uphold, and manage the organizations Cloud Management policies, specifications, and infrastructure. Migrate existing on-premises applications to the cloud, debug cloud stacks, and implement new cloud-applications. Manage and perform continuous integration and continuous deployment processes, and cost optimization of the private, public, and hybrid cloud platforms Key Responsibilities: Cloud Service Delivery Management: Complete operational tasks, incident logging, reporting, identity and access management, cloud components monitoring and testing (e.g., networks, servers, storage, and virtualization applications), and disaster recovery to support the day-to-day cloud service delivery infrastructure. Continuous Improvement: Contribute to reviewing existing operations in own area of work and assist in identifying improvements. Data Protection : Design and implement disaster recovery and contingency plans to protect company data. Information Security: Support implementation of less complex required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems. Personal Capability Building : Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Data Collection and Analysis : Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats. Monitoring and Control: Operate installation systems, devices, and processes and make adjustments as necessary. Troubleshooting: Manage production troubleshooting projects, ensuring effective diagnosis of production issues and the development of effective solutions Qualifications: Expertise in installing releases Proficiency with Terraform (or IaC-alike tools) Expertise in monitoring tools such as CloudWatch or Dynatrace Experience in certificate management Familiar with containerization (Docker) and cloud orchestration (AWS preferred) Highly motivated self-starter with a desire to help others and take action Ability to independently work as a contributing member in a high-paced and focused team Ability to multi-task and prioritize tasks with competing deadlines Strong problem-solving and analytical skills with the ability to work under pressure Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions Experience in Window and Linux systems, CLI and scripting Working experience with one or more flavors of SQL RDBMS administration and scripting DDL/DML Expertise in setting up IIS, Managing Windows/Web Services Skills: Data Collection and Analysis: Works at an intermediate level to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works with guidance. Action Planning: Works at an intermediate level to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required. Typically works with guidance. Backlog Management: Works at an intermediate level to manage, prioritize, and track the achievement of the tasks on the backlog. Typically works with guidance. Data Control: Works at an intermediate level to acquire, organize, protect and process data in order to fulfill business objectives. Typically works with guidance. Network/IT security: Works at an intermediate level to maintain system/service and information security, integrity, compliance and continuity. Typically works with guidance. Prioritizing: Works at an intermediate level to prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program. Typically works with guidance. Project Risk and Issue Management: Works at an intermediate level to plan, identify, monitor, analyze, and prioritize risks (threats and opportunities), create response plans, and manage the risk if it occurs. Typically works with guidance. Reporting: Works at an intermediate level to create reports for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works with guidance. Workflow Management: Works at an intermediate level to orient work in a workflow to plan, organize, and execute the steps it takes to achieve higher efficiencies. Typically works with guidance. Adaptive Mindset: Works at an intermediate level to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works with guidance. Adapts existing tools and techniques to existing situation, adapts to changing goals / objectives, focuses on simplicity when addressing the customer Assessment: Works at an intermediate level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works with guidance. Creative Problem Solving: Works at an intermediate level to find practical solutions for unexpected client problems. Typically works with guidance. Expert System Management: Works at an intermediate level to adopt solutions to automate and manage multiple applications and functions within an organization. Typically works with guidance. Data Management: Works at an intermediate level to develop and execute architectures, policies and practices in order to manage the information lifecycle needs of an organization. Typically works with guidance. Develop automation solutions to streamline processes, such as writing scripts to run specific tasks Works at an intermediate. Typically works with guidance. Design, build and maintain highly available systems for SaaS Products Works at an intermediate. Typically works with guidance. Develop, configure and deploy monitoring tools and scripts for applications and systems Works at an intermediate. Typically works with guidance. Create and maintain technical documents for cloud infrastructure and related processes Works at an intermediate. Typically works with guidance. Monitor and analyze cloud resource usage to identify cost-saving opportunities Works at an intermediate. Typically works with guidance. Troubleshoot and resolve incidents while collaborating with development to minimize downtime and maintain service quality Works at an intermediate. Typically works with guidance. Recommend changes to the application architecture or design to improve the performance and efficiency of SaaS or PaaS. Works at an intermediate. Typically works with guidance. Behavioral Competencies: Ensures Accountability: Holds self and others accountable to meet commitments. For example, holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct. Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed, and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others efforts toward shared goals. Drives Results: Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Cultivates Innovation: Creates new and better ways for the organization to be successful. For example, approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others creative ideas and solutions and provides helpful input to enhance them. Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue
Posted 1 week ago
7.0 - 12.0 years
7 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Overview We are seeking an experienced Manager, Technology with 7+ years of experience to lead high end software development and testing capability, to support the business. The candidate should be a seasoned Senior Technical Leader with expertise in system architecture, development, release management, support and agile/scrum delivery. The candidate should be an experienced and dynamic individual overseeing end-to-end project deliveries and ensure exceptional client satisfaction. The ideal candidate will possess a strategic mindset, strong leadership abilities, and a proactive approach to delivery excellence. This role demands astrong understanding of a diverse set of technologies, including .Net framework, SQL, TSQL, ETL tools, Visual Basic, Azure Dev Ops and Data Warehousing. The ideal candidate should be adept at analyzing existing codebases, identifying & troubleshooting issues, and implementing effective scalable solutions. Key Accountabilities and Main Responsibilities Strategic Focus Focuses on long-term planning, innovation, and alignment with business goals. Develop secure APIs and services for financial data exchange. Implement Continuous Integration and Continuous Development (CI/CD) pipelines for efficient software delivery. Analyze and improve system performance to handle high transaction volumes and minimize latency. Coordinate delivery of product transformation efforts, client requests, maintenance items, and production fixes. Experience with cloud platforms like Azure for hosting financial applications and databases. Deep understanding of object-oriented design and development skills. Solid understanding of modern web and software architecture and design patterns. Experience with Appian workflow development and Front Invest accounting application (strategic tools in financial systems). Operational Management Develop and maintain complex systems using TSQL, SQL Server, C#, .NET, IIS, Visual Basic, ETL tools, and data warehouses. Create complex SQL queries to extract, transform, and analyze financial data. Identify and fix bottlenecks in both code and database queries & stored procedures. Develop SSIS packages to import/export data and automate workflows. Identifying and resolving software defects or performance issues in .NET applications. Writing clean, scalable code while adhering to best practices and coding standards. Conducting unit and integration testing to ensure application stability and quality. Maintain comprehensive documentation for code, workflows, and development processes. Experience with automated build and deploy, TFS source code repository. Familiarity with Agile and Waterfall SDLCs. Knowledge of data modelling, JavaScript, HTML, and SQL Server administration. Maintains comprehensive documentation for development processes (also operational). People Leadership Collaborate closely with business partners, Business Analysts, Project Managers, and other stakeholders. Coordinate delivery of client requests and production fixes (also strategic). Works closely with business analysts, project managers, and other stakeholders. Governance & Risk Familiarity with secure coding practices and encryption techniques for sensitive financial data. Financial Domain Knowledge: Understanding of accounting principles, risk management, and stock market operations. Experience working with financial data, including secure data exchange and performance optimization. Experience with CI/CD pipelines (also strategic, but relevant for governance in regulated environments). Experience with cloud services like Azure (security and compliance considerations). The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Qualifications: Educational and Professional Qualifications: Candidate should possess at least 7+ years of relevant experience and an Engineering degree / BS degree. Personal Attributes: Experience in Financial Seyrvices industry Strong analytical, problem solving, and software architecture skills. Ability to work as part of a cross-cultural team Must be able to operate in a stressful, quality and deadline driven environment while maintaining strict attention to detail and the ability to prioritize issues appropriately while managing multiple assignments. Ability to take initiative and critically analyse processes and procedures. Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements Strong presentation and communication skills with ability to communicate clearly and effectively at all levels Ability to effectively liaise with senior-level stakeholders to communicate issues, risks, and solutions Self-driven and motivated with a focus on operational efficiency and continuous improvement Benefits: Competitive salary and performance-based bonuses. Comprehensive health and wellness benefits. Opportunities for professional development and career advancement. Collaborative and inclusive work environment. Flexible working arrangements and work-life balance initiatives. Access to cutting-edge technology and tools. Employee recognition programs and team-building activities.
Posted 1 week ago
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