Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Delivery Skills: 1. Proactive monitoring: Initiate Windows, VMWare, HyperV administration, monitoring, based on SOPs fix the possible issues, Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer - Followthrough andexecute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user/customer communication

Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical and people leadership (Hierarchical or Lateral) Outcomes: 1) Mentor new team members in understanding customer infrastructure and processes2) Perform ticket data analysis for incident reduction3) Perform capacity planning based on increased demand 4) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations5) Work on problem tickets for finding permanent solutions of repeated issues6) Review and approve roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes7) Identify opportunities for continued service improvement and delivery excellence which contributes to cost and optimization benefits to customer Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Work on and resolve complex tickets spanning across multiple technology towers Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) Work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members to understand the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Servera. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back upa. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Clouda. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Toolsa. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoringa. Skills in monitoring of infrastructure and application components10) Databasea. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis:a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: 8-12 years experienced M365 Administrator with expertise in Azure AD, Intune, and MDM has a broad set of responsibilities covering administration, optimization, solutioning, security, compliance, and troubleshooting. key roles and responsibilities: 1. Microsoft 365 Administration - Manage Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive, etc.). - Oversee user provisioning and deprovisioning in Azure AD. - Enforce M365 security policies such as conditional access, MFA, and password policies. - Troubleshoot M365-related issues (email, authentication, Teams performance, etc.). - Monitor service health and updates in the Microsoft 365 Admin Center. 2. Azure AD Management - Configure and manage Azure AD users, groups, and roles. - Implement and maintain Conditional Access Policies. - Set up and manage Azure AD Connect and hybrid identity solutions. - Ensure SSO (Single Sign-On) and identity federation with third-party applications. - Monitor and troubleshoot Azure AD authentication and access issues. 3. Intune & MDM (Mobile Device Management) - Deploy and manage Microsoft Intune for endpoint management. - Configure and enforce MDM policies for Windows, iOS, Android, and macOS. - Implement device enrollment processes (BYOD and corporate-owned devices). - Manage compliance policies, ensuring endpoint security standards. - Deploy software, apps, and updates via Intune. - Troubleshoot device enrollment and policy application failures. 4. Security & Compliance - Ensure Zero Trust security principles in M365 & Azure AD. - Configure Microsoft Defender for Endpoint, M365 Defender, and Sentinel. - Implement DLP (Data Loss Prevention), encryption, and data retention policies. - Monitor audit logs and security reports for threats and anomalies. - Conduct regular security assessments and implement remediations. 5. Automation & Scripting - Use PowerShell for automation of M365, Azure AD, and Intune tasks. - Develop scripts for bulk user management, reporting, and policy enforcement. - Automate license assignments, compliance reporting, and monitoring. 6. Incident Management & Troubleshooting - Diagnose and resolve authentication, device compliance, and M365 service issues. - Work with Microsoft Premier Support for escalated issues. - Maintain documentation and knowledge base for troubleshooting and solutions. 7. Governance & Best Practices - Define and enforce M365 and endpoint management best practices. - Conduct training and knowledge-sharing sessions for IT teams. - Ensure compliance with organizational and regulatory policies Required Skills Microsoft Azure,Microsoft 365,Microsoft Intune,Mdm

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Linux Administration skills (RedHat/CentOS) having application deployment expertise in “Ruby on Rails” (if not experience in deploying Python Application in Linux) Must have skills: - Hands-on experience in setting up Ruby on Rails web applications on a Linux server, preferably RedHat, but other Linux distributions like Debian, OpenSUSE, or Ubuntu are also acceptable. Desirable: - Proficiency in configuring NGINX, Unicorn, or similar web server and app server combinations on the server. - Experience in hosting web applications on a URL for external access. - Familiarity with configuring the Capistrano deployment tool on a Linux server. Required Skills Linux Administration,Ruby On Rails,Redhat

Exp in Biologics/Biosimilar Studies Independently managing studies Manage vendors Develop study management plans, track study timelines and budget Interdepartmental coordination Required Candidate profile experience of managing clinical trials, preferably for multinational / global projects,

Job Description POSITION TITLE: ITISC FET Europe IT Monitoring / L1 Ops Engineer REPORTING TO: ITISC FET Europe IT Monitoring Manager WORKING LOCATION : B5, India OBJECTIVE: The main objective of this position is to deliver high quality infrastructure support under 24X7 monitoring of all the infrastructure components. Also, act L1 Ops engineer to solve the basic infrastructure issues. Moreover, will act as back up Major incident engineer. REQUIRED EXPERIENCE AND SKILLS: Experience: Basic experience required as Windows administrator monitoring, Azure monitoring, FortiGate devices and managing business critical applications. Background as IT System administrator (Windows operating systems, Linux, VMware, FortiGate devices, firewalls, switches, routers) beneficial. Basic understanding and experience in IIS, ASP.NET, along with any other type of application monitoring and troubleshooting knowledge. Effectively collaborate with Server, Network, Database, Application support teams during Incident troubleshooting and Incident bridges. Basic understanding of Cloud Infrastructure services & its concepts Must have the technical aptitude to learn, apply and solve technological solutions and/or challenges; Prior experience in monitoring and managing events coming from the SQL and other Database servers. Strong organizational skills; Ability to listen, gather and understand information about people and situations, quickly; Ability to handle and resolve basic server related issues Excellent attention to detail and quality; At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail). Certification ITIL Foundation V4 highly appreciated, but not mandatory. English (fluent) required; Expertise in Microsoft Office: Outlook, Word, Excel, PowerPoint. Technology skills: Mandatory Basic Networking skills - routers, firewalls, switches, LAN, WAN monitoring. Intermediate Server monitoring and troubleshooting. Windows, Linux platforms. Intermediate understanding on Application monitoring and troubleshooting. Optional Certifications or trainings in Windows Server platform (MCP), Azure Cloud Administration Experience using monitoring tools like Site24x7, HP OpenView, Business availability center, FortiManager, FortiAnalyzer or similar. Basic knowledge of Windows server 2012/2016/2019 administration, Azure Infrastructure and troubleshooting. Optional Basic understanding in Data Base monitoring and administration. MS SQL Server up to 2019. Basic understanding on Virtualization technologies. Knowledge on Scripting & Automation Knowledge on Cloud Technologies Personal Skills: Team Player Smart worker Quick learner Willingness to work in 24x7 shifts. Experience - 3 to 6 years into IT infra support PREFERED CANDIDATES: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe BE Computer Science/MCA or any other Bachelor s degree with the right experience Will be an added advantage if worked on Laboratory related applications Qualifications Bachelors degree or comparable education

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Key Responsibilities - Be responsible for maintaining, and uplifting IAM PAM control. - Identify, investigate, and report potential Cybersecurity related exposures and recommend corrective action, maintaining SME support and/or ownership through to resolution. - Work alongside the IDAM Control Owners to record, monitor, and publish MI / KCI reporting; dashboards; for the Cybersecurity management and other appropriate stakeholders. Stakeholder Engagement: - Collaborate with business units and IT teams, to gather requirements and ensure smooth project execution. - Provide regular updates to senior management and other stakeholders. Governance and Compliance: - Experience of working in a regulated environment with exposure to global regulatory requirements, including GDPR, SOX, PCI DSS, and ISO 27001. - Implement robust governance practices to manage risks and ensure compliance. Team Coordination and Leadership: - Lead cross-functional teams, work alongside project managers, control owners, business analysts, and technical specialists. Foster collaboration and resolve conflicts to maintain project momentum. - Proven track record of working with technical, cybersecurity and/or operations teams. - Lead geographically disbursed team and pull them together to achieve common objectives. - Excellent written and verbal communications Process Improvement: - Continuously evaluate processes and propose enhancements to improve efficiency, scalability, and security. - Develop and implement best practices for project delivery. Risk and Issue Management - Identify, assess, and mitigate risks throughout the project lifecycle. - Proactively manage issues and dependencies to avoid project delays. Documentation - Project initiation, planning, execution, monitoring, and closure documentation including but not limit project charter, project plan, various status report, performance report and project closeout report. Experience: - Knowledge & Experience of Identity & Access Management (IAM) Controls - Technical background within security spaces- Privileged Access Management - Extensive knowledge on managing compliance IAM Security Standards - Able to understand Operating Effectiveness of IAM Secrets Controls, Identify Gaps and Remediate - Manage & Govern KPIs / KCIs / KRIs - Stakeholder Management - Across all Lines of Defence - Communication Skills for stakeholder collaboration on Standard Procedures and Best Practices - Role relevant qualifications, i.e.CISSP/CISM is desirable but not essential - Strong presentation and reporting skills. Required Skills Iam,Business Analysis,Cyber Security

Suninfy Technologies Pvt. Ltd. is looking for Customer Support to join our dynamic team and embark on a rewarding career journey A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction Duties may include: Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction Qualifications: Excellent written and verbal communication skills Strong problem-solving and decision-making abilities Ability to multitask and prioritize tasks effectively Knowledge of customer service principles and practices Previous experience in a customer support role Familiarity with CRM software and ticketing systems Positive attitude and a desire to help customers

Minimum 6 years of experience in remote infrastructure management 5 years working experience on IIS, Apache Tomcat, MS SQL Server Management Studio,Microsoft Visual Basic 5.0/6.0 service configuration and administration Very good experience in configuring IIS web servers version 7 to 10 including certificate binding, website configuration, app appols configuration, security settings. Experience in tomcat webserver Good understanding in DNS, port, firewall, http, https,GPO, certificates networking troubleshooting tools. Good knowledge in web development html, css, javascript,weireshark, postman Installs, configures, upgrades and documents client/server, web and standalone (client) applications Work effectively across teams (e.g. Wintel, Middleware and Telecom) for troubleshooting, implementing and maintaining various client/server and web applications Responsible for performance monitoring, daily system administration, IIS, Apache Tomcat, service configuration and administration. Troubleshoot IIS, Tomcat application issues, perform troubleshooting to isolate and diagnose problems. Strong experience of web and application services running MS IIS, windows 2000-2022 Strong Microsoft platform experience supporting Windows Servers/workstations, IIS, apache tomcat, MS SQL mgmt studio, Visual Basic 5.0/6.0,Citrix XenApp 6.x. Develop and promote best practices for usage, operations, and development Good in PowerShell Programming. Experience installing, maintaining and troubleshooting IIS. Expert knowledge of Windows 2000-2019, Windows xp-win10 operating systems. Web and web applications administration experience. Experience in administering SSL certificates for web servers (creating, applying, and troubleshooting). Skills: IIS Middle Tier / Middleware Middleware

Scope: Core responsibilities to include Enterprise Supply Planning (ESP) support for SaaS accounts hosted in cloud native (we use Azure) The team currently comprises of 300+ global associates across North America, Europe, India / LATAM (COE) and APAC and is expected to grow rapidly. What you ll do: Work with cross functional teams including Product Development, Consulting and Cloud services. Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity. This position may require 24x7/Weekend coverage and response to systems alerts during on-call periods. Provides advice to customers regarding industry best practices and process methodology. Understands how Blue Yonder solutions (Enterprise Supply Planning, Sales Operations Planning, Demand, Fulfillment, Order Promiser, Inventory Optimizer) can be configured to better facilitate client business processes What we are looking for: Bachelor s degree and 4 to 6 years of experience in Supply Chain Product Support, knowledge in Blue Yonder Planning product will be added advantage Requires a bachelor s degree (in Industrial/Mechanical Engineering or equivalent) and above 4 years of experience in Supply Chain Must have effective oral and written communications skills and the ability to work successfully with internal and external stakeholders Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required Builds and demonstrates moderate competency in product and domain, Azure relevant tools and technologies, solution architecture etc Basic understanding of Customer business and processes Candidates have relevant experience on Blue Yonder Planning suite of products Intermediate in MS Excel Good Knowledge of PL/SQL Good to Have Next Gen Skills: Should have strong flair for technology and hands on expertise in debugging/analyzing code in any of the programming languages (Java) Should contribute towards continual improvement to enhance customer experience using the NextGen technology skills (AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure) This position is required to: provide excellent customer experience and solution support to Blue Yonder customers with ownership, proactive and innovative approach own customer solution as required, enhance solution stability and service quality eventually enabling an increase in customer consumption and adoption of the service passionately collaborates and engages within and beyond his/her team with empathy builds and demonstrates moderate competency in product and domain, Azure relevant tools and technologies, solution architecture etc. consistently demonstrates customer centricity and relentless attitude to innovate through team-work add value by developing knowledge article as well as working on operational improvements a) Excellent customer experience and solution support to Blue Yonder Customers with innovative approach Delivers excellent customer experience by resolving solution cases (both customer and system created) mostly of moderate complexity. Owns customer solution for Tier 1 customers. Consistently achieves high customer satisfaction by displaying end-to-end ownership, engagement and pro-activeness. Actively engages in application health monitoring using MD tools Attends case quality training and ensures adherence to SLA/SLO and quality practices Identifies and implements opportunities for early detection and resolution of incidents Proactively seeks guidance, strives and commits to improve service quality Expected to work in shifts and provide OOH support to facilitate 24x7 customer support b) Communication and Collaboration Communicates (verbal and written) effectively with the customers. Support junior team members in achieving effective communication Collaborates relentlessly, passionately and respectfully with various Blue Yonder teams and partners Leads by example demonstrating professionalism during internal and external conversations. Understands cultural differences and diversity. Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products) c) Competency development and demonstration Technical: Demonstrates moderate expertise as required to support concerned solution, for e.g., DBMS (ex: SQL, Oracle) for application support; writing, reviewing and improving queries, procedures etc. Code debugging in relevant programming languages Platform support engineering (ex: API and/or Mulesoft integration troubleshooting) Troubleshooting Mobile application issues Demonstrates moderate expertise in contemporary SaaS technical toolsets like AppDynamics, Splunk etc.: to monitor application health and investigate application issues. to analyze trends and draw conclusions to reduce/eliminate recurring/high impacting issues Product and Domain: Develops moderate knowledge of product features and functionalities Possesses basic knowledge of relevant industry domain and business processes of the customers Demonstrates basic capability to have interactions related to business process impact and work-arounds with customers during issue resolution Understands SAAS consumption, adoption and business value KPIs related to respective solution Solution Architecture: Decent understanding of solution architecture relevant for concerned solution, for e.g., Multiple layers of solution architecture including Client-Server and database, Load Balancers, Middleware Integration with external devices/systems, data flows Identity and Access Management (ex: Native, OAUTH, SSO etc.) Decent skills on architecture framework, tools and technologies relevant for concerned solution, for e.g., Webservers (ex: IIS, Tomcat) Operating System framework and relevant scripting languages (ex: PowerShell, Batch scripting, vb scripting etc.) Architecture framework (ex: ASP.Net, Java) Tools to analyze server and application logs and dumps (ex: Wireshark, PERFMON, PerfView, Event viewer etc.) iii. Decent understanding of Azure technologies relevant for concerned solution, for e.g., Native SAAS or containerized applications, Kubernetes Azure deployment models (ex: serverless / PAAS, scaleset, ASR) Azure automations and CI CD pipeline - GitHub, Jenkins iv. Moderate capability in cloud operational activities as per the requirements of concerned solution, for e.g., Deployment and troubleshooting issues related to deployment Troubleshooting, fixing and preventing application availability issues Application health monitoring Developing automations (Python, Cycle, RPA etc.) v. Moderate capability in Application Performance Engineering skills as required for concerned solution, for e.g., DB health analysis (statistics, fragmentation, query execution plan, indexes) Executes prescribed KPI-based proactive performance review Behavioral: Exhibits service mindset by consistently displaying customer centricity and ownership Seeks regular performance feedback and works on self-development opportunities to achieve a holistic personal and professional development Pro-actively identifies learning opportunities and career path Value Addition and Continuous Improvement Consistent Top Contributor to Knowledge Centered Support (KCS) by: creating high quality articles independently and help others increase usage/creation leveraging existing articles to provide faster resolution to solution issues Identifies opportunities for operational improvements (ex: automation, process improvements etc.) Improves process to enable continuous improvement. Make manual procedures lean or automate them to improve operational efficiency Implementing new methodologies to increase process efficiencies and ROI

Position: CRM Engineer Work Location: Bangalore Experience: 4-5 years CTC offered: depends on experience Fulltime: Full time, Based on Candidate knowledge Contract: 1 year- If the candidate performance good in the interview, will consider for permanent role. Work from office: 4 days in office & 1 day from home Job Description: Dynamics 365 CRM Engineer MS CRM Dynamics 365 (or previous online versions) MS CRM SDK (Plugins & workflows) Java Script/ jQuery C# (2.0 & Higher)/ ASP.NET Web Services/ WCF SQL / SQL Server 2008 Integration Services Design/ Scrum Methodology MS Azure (PaaS & IaaS) Excellent communication skills MS CRM Dynamics 365 (or previous online versions) customization and development using MS CRM SDK and Java Script Engineering web services using C#, WCF and has practical knowledge of SOA, worked extensively with XML, XSL and XSD Performance optimization, both in C# and SQL Server (including caching, query optimization, robust class design) TFS, Jira, Confluence Microsoft Enterprise Library, Nunit, IIS or other similar supporting tools and framework. Apply Now Name (required) Email adress (required) Phone (required) Position (required) Resume(Max 2Mb) Your message Submit Job Category: Engineer Job Type: Full Time Job Location: Bangalore

Job Description : Responsibilities and Tasks: Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Support daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Preferred backup hands on like NetBackup, VEAAM and Baculla. Perform regular file archival and purge as necessary. Provide escalation support per request from various sources; investigate and troubleshoot issues. Repair and recover from hardware or software failures. Coordinate and communicate with impacted parties. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Participate in on-call escalation rotations for 24x7x365 support; evening, overnight, and weekend, holiday and on-call work may be required. Other tasks as assigned by management Job Requirements: Minimum bachelor s degree , computer sciences or IT engineering will be preferred Minimum of 10 + years Experience in problem resolution with IT systems and individuals Ability to interact with users/vendors in a clear, concise, professional manner Familiarity with a majority of the following: Proficient on various Virtualisation platforms HCI NUTANIX, VMware Hyper-V Good knowledge of Windows clustering Knowledge of various BCP DR solutions like BMC, Perpetuity, SRM or SCVMM Knowledge of various SSL generation, configurations, and mgmt. techniques Microsoft Windows Server 2k8, 2k12,2k16,2k19 2k22 Knowledge of various Web servers like Internet Information Server (IIS) and Apache etc. Good knowledge of server handshake and security parameters like SSL, TLS and Ciphers Windows DNS / BIND / Named Active Directory / LDAP Basic knowledge of Linux OS Solid understanding and working knowledge of complete systems development and deployment lifecycle and of all facets of systems administration in a large scale IT operations unit

Monitor the Remedy ticket queues, troubleshoot and resolve assigned hardware, software and LAN/WAN trouble tickets. Fulfill Service Requests such as workstation moves, software installations and equipment configuration changes. Verify with end users that the issue has been resolved to their satisfaction. Update tickets following a documentation standard template, stating or restating the Issue, Actions Taken, and Next Actions Needed. Manage Windows Server configurations, security patches and applications. Provide support for VPN connectivity Consult and coordinate activities with Service Desk personnel. Communicate plans, progress, and issues in a timely manner. Participate in the weekly on-call duty rotation, providing after-hours support to customers and supported equipment. Support peripheral devices including scanners and printers. Support mobile devices such as IPhones, IPads, Android. Support business continuity plans and site readiness. Maintain server backups Documents, tracks and monitors all problems and requests to ensure a timely resolution. Consistently meets the service target objectives and ticket resolution rates. Performs other duties or special projects as assigned. Offer remote assistance for users with technical needs. Skills: Requires a solid understanding of core networking including but not limited to: LAN/WAN, DNS, TCP/IP, DHCP, IIS, VPN, Wireless and Firewalls Office 365 administration and support a plus. Must be self-motivated, display an attitude of ownership and a strong desire to learn new technologies. Must be a team player with excellent customer service skills and communication skills (both oral and written), attention to detail, comprehensive problem solving and troubleshooting skills. What We Offer: - 29 paid holidays a year - Family Insurance Plan - Regular Wellness Sessions - Regular Rewards Recognition, CSR, Cultural and sporting events

Job Summary: As a Sr. Developer, you will be responsible for working on our SAAS platform, contributing to the design and development of software solutions that meet our needs. You will report directly to the CTO for day-to-day operations and also take direction from the Principal and Managing Director based out of US. You must be able to work with minimal supervision on your deliverables. The ideal candidate will have experience with Github Azure DevOps or similar tools, and possess strong communication skills. If you are a skilled and experienced software developer with a passion for building great software, we encourage you to apply for this exciting opportunity. Join our team and help us build innovative software solutions that will make a difference in the lives of our clients. Job Roles & Responsibilities: Design, develop, and maintain applications using the .NET framework (C#, ASP.NET, MVC, Web API, etc.). Write clean, scalable, and efficient code following best practices and coding standards. Develop and manage SQL Server databases, write stored procedures, and ensure proper data access strategies. Nice to Have: Experience working with Microsoft Azure platform is desirable not required. Experience working with IIS and Server optimization for performance and scalability is desirable not required

Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. On boarding of Allianz Organizations to IAM Infrastructure. Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e. g. , JIRA) and handle various IAM related tasks. 68661 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Your benefits: We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13, 000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. Join us. Let s care for tomorrow. You. IT

Be technically driven, have appetite, enthusiasm and desire to initiate change and execute strategy. Actively engage with other team members for development projects and contribute to team discussions on development issues. Provide 3rd line of Technical Support for the teams applications. Manipulate large and complex data sets. Follow best software development practices to ensure high quality product and adherence to design objectives. Candidate should have 5+ years working experience in C#/.Net and SQL Server. Candidate with Banking experience will have an advantage. Knowledge of designing and developing multi-tier and multi-layer applications Experience in unit testing framework and techniques. Knowledge and experience of designing and developing systems using micro services will be an advantage. Requirements 5+ years experience into C#. Good experience into C#, .NET Framework as primary skills. As secondary skill experience working with SQL Server 2014. Experience working with unit testing frameworks nUnit, MSTest, TDD. Experience working on WinForms- based Applications. Experience with Web Services, WCF, Restful API and Service Oriented Architecture. Should have working experience C# WinForms-based applications and IIS. Experience with Web Services, WCF, Restful API and Service Oriented Architecture Good to have experience in Rich Grid Controls such as DevExpress WinForms and web controls Mainly to look for diversity profiles and Location Pune.

Prior experience in . NET Framework with the following framework versions: ASP. NET Web Forms in . NET Framework ASP. NET MVC in . NET Framework ASP. NET WCF Asp. net Web API 2 Must have in-depth knowledge of HttpHandlers and HttpModule. Must have done interaction with various databases Must have design and understand the multi-layer Arch. Know all security protocols implemented in Asp. net Framework. Deep knowledge of hosting and configuration at IIS Prior experience in . NET Core with the following things: Must have a solid understanding of . Net Core. Middleware, pipeline, DI, Module, Filters etc. Must worked in Asp. net Core Web API as well Asp. net Core MVC. Build up and design the Arch of . Net core for different kinds of services Like Rest APIs, middleware etc. Must know the Security standards used in . Net core. Have designed the . net core in N-tier and Microservice Arch Experience in . NET Core with the following: Good exposure to . NET Framework to . NET Core code changes Experience in refactoring code based on requirements Roles and responsibilities he will do Migration Assessment: Analyze the current ASP. NET Framework applications architecture, business logic, and dependencies. Identify areas requiring significant rework or modernization. Conduct a gap analysis to outline the steps for migration to ASP. NET Core. Migration Assessment: Analyze the current ASP. NET Framework applications architecture, business logic, and dependencies. Identify areas requiring significant rework or modernization.

As part of our client s solution development team, you will work closely with product, sales, marketing, and customer services teams to design, build and operate an enterprise cloud CLM solution. As Senior Lead or Architect you will have the opportunity to lead a collaborative and agile team to deliver industry-leading solutions to Fortune 100 companies What you will do (Responsibilities): Work with Product Managers, Architects and other stakeholders to define/refine solution requirements Coding of customizations, long running tasks, API integrations to implement upgrade the solution. Apply Software engineering best practices (e.g. unit testing, code reviews, design documentation) Experience developing in an agile setting with code reviews and quality as a priority What you bring (Skills): Strong experience of at least 5 years in C#, .NET, ASP .NET,MVC, Web API, Entity Framework and enterprise .NET applications/frameworks. Relevant experience of developing and deploying web applications in .NET environment on IIS Web Servers and MS SQL Database. Web development experience in JavaScript, Kendo UI and REST APIs. Exposure to developing and deploying on Azure cloud services like Web Apps, Logic Apps, Service Bus and Azure SQL. Great if you know: Contract Management domain experience will be an advantage Integration experience with Salesforce, MS CRM, Workday will be an edge Building applications using search API s like ElasticSearch or Azure Search using their .NET or REST APIs Advantage Cognologix: Higher degree of autonomy, startup culture small teams Opportunities to become expert in emerging technologies Remote working options for the right maturity level Competitive salary family benefits Performance based career advancement

As part of our client s solution development team, you will work closely with product, sales, marketing, and customer services teams to design, build and operate an enterprise cloud-based product solution. As Senior Lead or Architect, you will have the opportunity to lead a collaborative and agile team to deliver industry-leading solutions to Fortune 100 companies. What you will do (Responsibilities): Work with Product Managers, Architects, and other stakeholders to define/refine solution requirements Coding of customizations, long-running tasks, API integrations to implement upgrade the solution. Apply Software engineering best practices (e.g. unit testing, code reviews, design documentation) Experience developing in an agile setting with code reviews and quality as a priority You will be responsible to brainstorm, design, develop and deliver an end to end product feature. What you bring (Skills): Strong experience of at least 5 years in C#, .NET Core/.NET Framework, ASP.NET, MVC, Web API, Entity Framework, and enterprise .NET applications/frameworks. Relevant experience in developing and deploying web applications in .NET environment on Web Servers (IIS or Others) and MS SQL or MySQL Database. Web development experience in JavaScript, Angular/Kendo UI, and REST APIs. Exposure to application development and deployment on any one of the major cloud providers such as GCP, AWS, or Azure. Test-driven development and Unit testing using mocking frameworks and xUnit, Nunit, or MS Test. Great if you know (Any one or multiple): Understanding of Advertisement domain or Contract Management domain experience will be an advantage Knowledge and experience of working on Microservices Architecture-based solutions. Experience with CI/CD pipelines and knowledge of container technology such as Docker and container workflow and management using Kubernetes. Integration experience with Salesforce, MS CRM, Workday will be an edge Building applications using search API s like ElasticSearch or Azure Search using their .NET or REST APIs Exposure to developing and deploying on Azure cloud services like Web Apps, Logic Apps, Service Bus and Azure SQL. Advantage Cognologix: A higher degree of autonomy, startup culture small teams Opportunities to become an expert in emerging technologies Remote working options for the right maturity level Competitive salary family benefits Performance-based career advancement

Description and Requirements Position Summary: The Single Sign-On (SSO) / Federation Services Engineer will be responsible for delivering solutions using various Identify and Access Management (IAM) tools including CA SiteMinder , Azure SSO and Ping Identity. These solutions will include analysis, development, installation, modification, and support of MetLife s access management solutions. This position requires the resource to be a subject matter expert (SME) in SSO and Federation. You must have strong collaboration skills to work with cross functional teams and stakeholders to ensure the delivery of quality solutions while ensuring compliance with MetLife s Information Security policies and regulatory obligations. Now is an exciting time to be a part of MetLife - start your next career journey with us. In this role you will make an impact by standardizing customer directories, collaborating with business partners on common identities and exploring new technologies for the Single Sign-On (SSO). Deploying Administer Single sign on (SSO) solutions using SiteMinder. Ability to upgrade infrastructure SSL certificates and federation partnership certificates Configure Encryption and Signing of SAML assertion. Expert in SiteMinder Azure SSO, not only administration, but in-depth understanding of SiteMinder processing Working knowledge of LDAP protocols Must have troubleshooting experience using the monitoring tools like Splunk Onboard the SSO applications based on the business requirements and test the applications. Experience with RSA and Cyber Ark. Azure Active Directory MFA Job Responsibilities: SSO engineer is responsible in build and deploy on premise patching, onboard SSO applications, remediate the Prime on vulnerability fixes, and monitor the health of the existing infrastructure. Provide ongoing L2 and L3 support for the MetLife SSO infrastructure globally across US, EMEA and APAC regions. Ability to upgrade infrastructure SSL certificates and federation partnership certificates. Must have troubleshooting experience using the monitoring tools like Splunk and open resource tools to fine tune the alerts and enable proactive monitoring. Onboard the SSO applications based on the business requirements and test the applications. Support RSA and Cyber Ark. Deploying Administer Single sign on (SSO) solutions using CA SiteMinder. SiteMinder Policy Server installation configuration. Web server (Apache, Iplanet, IBM HTTP Server and IIS) agent installations configuration, Policy, Rules, Realms, Response and Auth Schemes setup Configure User Directory and Directory Mapping for Authentication and Authorization. Implement Federation using SAML 2.0 Education: Bachelor s Degree in Computer Science, Information Systems, or related field. Experience: 7+ years of experience with CA SiteMinder v12.x policy server, Access Gate Way, Session Store and agent installation, configurations. 7+ years of experience with CA SiteMinder Federation includes inbound and outbound federations. 7+ years of experience in configuring Azure SSO, OIDC protocols, Ping Federate and Ping access management. Deep understanding of Active Directory Federation Services. 7+ years of experience installing, configuring, and supporting Apache, IBM HTTP Server (IHS), or Internet Information Services (IIS) web server software. Prior experience with Identity and access management tools like SiteMinder, Ping, Okta and Forge Rock. Excellent communication and collaboration skills to partner with business and the users. Expert in SiteMinder, not only administration, but in-depth understanding of SiteMinder processing Ability to troubleshoot complex SiteMinder issues and full understanding of tuning and available configuration settings Working knowledge of HTTP protocol; cookies, headers, response codes, and how to troubleshoot Working knowledge of LDAP protocol; searches, responses, and how to troubleshoot Excellent Linux and Windows system knowledge Expert in application of authentication and authorization solutions to address business and security problems Experience with enterprise-level support of business-critical services Experience with technical documentation writing / knowledgebase article creation Strong motivation to analyze and improve systems and infrastructure

Windows Administration Management Services for managing Datacenter Services hosted on windows servers with 24X7 availability. 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Microsoft Windows Resources, Event logs & critical services Monitor. 4) Monthly report on server availability 5) Respond to and own Incident till resolution 6) Engage customer contracted hardware and software support vendors to facilitate incident resolution 7) Work with customer support teams to review & resolve incidents 8) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 9) Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required. 10) Perform restoration of all components at time of system failure or file system corruption 11) Correlate related incidents together into a problem ticket and manage through the problem management process 12) Automate OS administration tasks where practical 13) Patch OS for Security patches and release management for the same. 14) Implement best practice configurations relating to specific vendor recommendations 15) Hyper-v Management 16) Creation/deletion/configuration of VMs 17) Creating/Deleting VM Snapshots. 18) Reporting VM performance status using Native tools/monitoring tools 19) Manage Hyper-V 2012/2016/2019 Clusters 20) Knowledge on SCVMM 21) IIS basic trobuelshooting 22) Manage Access rights and folders 23) Maintain complete configuration details of servers in scope 24) OS hardening as per the policy recommendations by BSE 25) Server Inventory Management 26) Managing Groups/Domains Apply For This Job Attach Resume * Search

Administrator - EDMJD Key Skills: - Require a basic knowledge of Windows server setup maintenance, IIS, App Pools, Services monitoring, Task Scheduler, Folder shares, Printers setup SQL - Comfortable in writing and analyzing basic SQL Queries, Procedures, Backup s and may need to extract reports based on the requirement Knowledge of Healthcare Patient flow is required to correlate with Application and end user workflow Knowledge or experience in Document Management systemsAdministrator - EDM JD Key Skills: - Require a basic knowledge of Windows server setup maintenance, IIS, App Pools, Services monitoring, Task Scheduler, Folder shares, Printers setup SQL - Comfortable in writing and analyzing basic SQL Queries, Procedures, Backup s and may need to extract reports based on the requirement Knowledge of Healthcare Patient flow is required to correlate with Application and end user workflow Knowledge or experience in Document Management systems

Develop and maintain mission critical supply chain and operations systems. Write clean, scalable code using .NET programming languages. IIS configuration and administratio n Write and tune SQL calls, as part of business logic development Participate in requirements analysis. Collaborate with internal teams to produce software design and architecture. Test and deploy applications and systems. Revise, update, refactor and debug code. Support remediation of identified security vulnerabilities. Develop documentation throughout the software development life cycle (SDLC) Serve as an expert on applications and provide technical support. Required Skills & Experience: BS degree. Information Systems/Technology or Finance/Accounting a plus 2+ years experience with .NET / IIS web development Experience of using .NET within a Docker environmnt Experience with database systems - SQL Server in particular Some exposure to Java and J2EE, and interest in growing Java skill set. Project management, system implementation and system integration experience a plus . Exposure to supporting high-volume transactions, designed & built in Java, JavaScript, Groovy, C or similar programming languages. Exposure to building and designing web services with REST, SOAP, XML over HTTP APIs Ability to work independently with limited guidance in addition to working collaboratively with cross-functional teams that work virtually or from remote offices. Strong analytical, problem-solving and communication skills Attitude & work ethic adaptable to change in a fast-paced work environment.

Overview Analyzes, develops, designs, and maintains software for the organization's products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions. Responsibilities Must Have : Strong understanding of Google Cloud technologies, including AlloyDB, and experience with cloud-based deployment and management. Experience with Redis for caching and data management. Familiarity with messaging systems such as Kafka and RabbitMQ for efficient data exchange. Experience in supporting communication and collaboration products, including push-to-talk, voice, video is a plus. Experience with scripting languages (e.g., Python, Bash) and automation tools is desirable. Knowledge of Flutter is a plus. General : Designs, develops, and tests on a variety of software assignments that constitute a portion of a larger project Develops and tests documentation which describes the specific software functionality Participates and provides some input in project code reviews Runs software tests designed by more experienced engineers Reviews test results and perform root cause analyses to identify problems Provides recommendations and implements solutions to complex issues. Insures compliance with quality process and standards Makes changes to or upgrades existing software. Enhances and improves existing technologies to apply to new solutions Makes and implements recommendations to immediate team to enhance performance and improve productivity Seeks out new tools to analyze and solve problems Exercises judgment within defined procedures and practices to determine appropriate action Receives general instructions on routine work, new projects or assignments May provide guidance to non-exempt personnel Builds productive working relationships internally and externally Primary intra-organizational with occasional inter-organizational and external customer contacts on routine matters Qualifications Preferred Education: Bachelor's or Masters degree in an appropriate engineering discipline required. Preferred Work Experience (years):Bachelors degree and 2+ years or Masters degree with no experience. All Other Regions: Bachelor’s or Master’s degree in an appropriate engineering discipline required Preferred work experience (years): 2+ years experience

Overview We are seeking a skilled and motivated DevOps Engineer to join our dynamic team. The ideal candidate will have 2+ years of experience and a strong background in Google Cloud Platform, CI/CD, Linux, Kubernetes, and Infrastructure as Code. This role is critical in automating and streamlining our operations and processes, ensuring robust and scalable infrastructure. Responsibilities Cloud Infrastructure Management: Design, deploy, and maintain scalable and secure cloud infrastructure on Google Cloud Platform (GCP). Work across the range of services offered by Google Cloud Platform to ensure the requirements are met. CI/CD Pipeline Development: Implement and maintain continuous integration and continuous deployment (CI/CD) pipelines to enhance software delivery and infrastructure automation. Linux: Strong in Linux basics and commands to navigate efficiently through day-to-day tasks like writing scripts and troubleshooting issues across environments. Understanding of the CPU, Memory, Disk, and Network terminologies and metrics for effective system configuration and performance optimization initiatives. Containerization and Orchestration: Deploy and manage containerized applications using Kubernetes, ensuring efficient resource utilization and system reliability. Understand and configure Kubernetes clusters in the cloud, service discovery, and load balancing. Infrastructure as Code (IaC): Develop and maintain infrastructure as code solutions using tools like Terraform/Terragrunt or Ansible to automate infrastructure provisioning and management. Monitoring and Logging: Implement monitoring, logging, and alerting solutions to ensure system health and performance, and provide insights for continuous improvement. Networking: Good understanding of cloud networking resources like virtual private clouds (VPCs), subnets, firewalls, and VPNs. Collaboration and Communication: Collaborate with cross-functional teams, including developers and operations, to ensure seamless integration and delivery of software products. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Excellent analytical and troubleshooting abilities. Strong verbal and written communication skills, with the ability to collaborate effectively within a team. Good Scripting skills. An Interest in automating tasks that can be automated avoiding manual intervention to the systems. Certifications in relevant cloud technologies (e.g., Google Cloud Certified) are a plus.

Overview Analyzes, develops, designs, and maintains software for the organization's products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions. Responsibilities Designs, develops, and tests on a variety of software assignments that constitute a portion of a larger project Develops and tests documentation which describes the specific software functionality Participates and provides some input in project code reviews Runs software tests designed by more experienced engineers Reviews test results and perform root cause analyses to identify problems Provides recommendations and implements solutions to complex issues. Insures compliance with quality process and standards Makes changes to or upgrades existing software. Enhances and improves existing technologies to apply to new solutions Makes and implements recommendations to immediate team to enhance performance and improve productivity Seeks out new tools to analyze and solve problems Exercises judgment within defined procedures and practices to determine appropriate action Receives general instructions on routine work, new projects or assignments May provide guidance to non-exempt personnel Builds productive working relationships internally and externally Primary intra-organizational with occasional inter-organizational and external customer contacts on routine matters Qualifications Job Description for WLAN Testing : Software Engineer II The role of a Zebra WLAN Test Engineer is to work on a wide variety of tasks covering the full spectrum of black box and white box testing. Responsibilities This role will be expected to Execute test plans, manage and update lab hardware, setups. Contribute to test execution , test automation . In this position will be expected to work with development team to reproduce and debug issues reported by engineering test teams, T&V teams and customers. Be a member of an Agile cross-functional scrum team, participate in Sprint planning, review and retrospective. Create relevant documents following the processes. Minimum qualifications 2-6 years of 802.11 protocol testing Manual experience. Bachelor’s degree from an accredited college or university in Computer Science, Computer Engineering or similar. Excellent knowledge of IEEE 802.11 WLAN protocol and standards (802.11a, b, g, n, ac, ax, d, h, I, k,v, r). Experience with wireless trace tools required (Omni peek, Wireshark). Experience configuring and managing network infrastructure and WLAN devices like Access Points and Switches required. Experience configuring and testing and troubleshooting networking technologies, WLAN security protocols (802.1x, AES/CCMP, etc.). Excellent problem solving ability with experience in diagnosing complex system issues including strong debugging skills. Experience in Automation Framework ( RFS ) and Scripting Language ( python ) would be good . Exposure to android would be added advantage. Ability to work in a fast paced environment and be a good team player