Technical Support Engineering Bangalore, Karnataka, India Date posted Apr 11, 2025 Job number 1818852 Work site Up to 50% work from home Travel None Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Minimum requirements: 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 2+ year(s) technical support, technical consulting experience, or information technology experience in SCCM Experience in WSUS, SMS, SCCM 2007 , 2012 and Microsoft Intune Operating Systems Concepts – Active Directory, Security, OS Internals Networking concepts – DNS, protocols, Devices IIS Concepts – Configuration, ISAPI, Architecture, SSL and Kerberos Exception Handling Memory Management concepts Tools – Netmon, Perfmon, SQL Profiler Basic debugging skills Basic SQL Server Administration concepts Experience in one or more of these areas desirable Critical Exposure areas and Technical Specifications Strong experience in Windows 2003, 2008, 2008 R2 and 2012 server Exposure on SQL and IIS Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

General Information Job ID 21215 Location Pune, India Work Types Full Time Categories Information Technology We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. About TMF Group TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. Discover the Role TMF Group is looking to mature our Identity and Access Management (IAM) Program. To support that effort, we are seeking a skilled and driven IAM / Directory services Engineer with a solid understanding of Identity and Access Management (IAM), Privilege Access Management (PAM) concepts and solutions, and a strong background in cross-platform integration. In this role, you will be responsible for developing and delivering comprehensive Identity and Access Management solutions. This role will have hands-on Directory services, Microsoft Azure, Azure active directory operational responsibilities as well as technical leadership and expert-level implementation skills. The candidate will be a self-motivated, detail-oriented performer who wants to be part of the growing global IAM program. Basic understanding on the IDM technology and its workflow. Key Responsibilities Manage and maintain Active Directory environments, including multi-forest configurations. Implement and support IAM solutions such as single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM). Troubleshoot and resolve issues related to Active Directory services (DFS, DNS, LDAP, etc.) Configure and manage Group Policies (GPOs) and Active Directory server roles (CAs, IIS, DNS). Develop and implement identity and access management frameworks, systems, and protocols. Analyze and improve current IAM solutions to enhance security and efficiency. Collaborate with other teams to integrate IAM solutions with various applications and systems. Stay updated on IAM threats and industry best practices. Key Requirements Enforce IAM and PAM controls in Cloud platforms like Azure, AWS, or on-prem AD. Implement identity and access management framework and principles. Proactively identify security gaps and develop solutions. Communicate to clarify objectives, status, or to provide information as needed. Drive continual improvement processes to enhance the end-user experience, increase technology value, and improve security posture What’s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work; We provide internal career opportunities so you can take your career further within TMF; Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You’ll be helping us to make the world a simpler place to do business for our clients; Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace; Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. Other Benefits Anniversary & Birthday Leave policy Be part of One TMF Paternity & Adoption leaves Salary advance policy Work flexibility – Hybrid work model Talk about growth opportunities (we invest in talent) Well-being initiatives We’re looking forward to getting to know you!

Summary Position Summary At Deloitte, we take immense pride in the dynamic and innovative environment we have cultivated. Our people are our greatest asset, and we are dedicated to fostering a culture of growth, innovation, collaboration, and excellence. We are thrilled to announce that we are expanding our team and are seeking passionate, talented individuals to join us on this exciting journey. Role Level: Consultant As a consultant with us, you will be responsible for individually delivering high quality work product within due timelines in agile framework. On requirement basis consultants will be mentoring and/or directing junior team members/liaising with cross-functional onsite/offshore teams to understand the functional requirements. Qualifications Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3 – 6 years of experience working with C#, .NET/.NET Core, ASP.NET MVC , Angular, JavaScript, Web API, SQL Skills / Project Experience: Must Have: 3-6 years of hands-on experience in web or application development using the .NET technology stack. Experience in developing solutions following established technical design, application development standards, and quality processes. Proficient in using standard development tools like Visual Studio and TFS. Strong understanding of OOP concepts and experience with .NET Framework, C#, VB.NET, Collections, Generics. Experience in web technologies including ASP.NET (Web Forms, MVC), WCF, JavaScript, HTML, etc., Proficient in ADO.NET. Experience with web/application servers (IIS) and basic SQL, including simple joins. Ability to estimate work products accurately. Strong interpersonal and communication skills. Flexibility to adapt and innovate across varied business domains, applying technical solutions and learnings to diverse use cases across domains/industries. Proficient with Microsoft Office tools. Good to Have: Experience using Enterprise Library. Experience with Entity Framework, NHibernate, Linq2SQL, etc., Knowledge of AJAX, Silverlight, AngularJS, jQuery. Understanding of design patterns. Ability to write build/configuration scripts using Build tools (Ant, MSBuild), MSI creation etc., Good communication skills, with the ability to clearly communicate with cross-functional teams (e.g., Functional, Development, Testing). Strong team player and a quick learner with the aptitude to pick up new concepts quickly. The work you will do includes: Develop software solutions using industry-standard delivery methodologies like Agile and Waterfall across different architectural patterns. Write clean, efficient, and well-documented code adhering to industry and client standards, ensuring code quality and coverage, and debugging/resolving any issues or defects. Actively participate in the delivery process including Agile development, contributing to sprint planning, daily stand-ups, and retrospectives. Resolve issues or incidents reported by end users and escalate any quality issues or risks to team leads, scrum masters, or project leaders. Develop knowledge in the end-to-end construction cycle: starting from design (both low and high level), coding, unit testing, deployment, and defect fixing, while coordinating with multiple stakeholders. Location: Bengaluru/Hyderabad/Mumbai Core Business Operations The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. The Team Our Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of a Consultant at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300152 Show more Show less

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Expert Systems Engineer - Fully Remote Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm can deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Overview: The Veradigm Revenue Cycle Management Services (RCS) engineering team is looking for a highly motivated and experienced professional to help architect, implement infrastructure as code (IaC), and maintain our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, automation and security. Responsibilities: Drive continuous improvement projects, implement best practices using infrastructure as code to automate resources and problem management solutions Help Improve tooling and process capabilities including: Increased automation Better functionality Better integration with other tools Increased business analytics Strong problem and development management skills Ability to measure, understand, and identify new success criteria in proactive services capabilities Work with IT, BU, and Clients during design and implementation to shape the technical feature set Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required. Perform proactive preventative maintenance tasks on servers and network infrastructure Maintain focus on continuing education for evolving technology solutions Manage and monitor all installed systems and infrastructure Install, configure, test, and maintain operating systems, application software and system management tools by following best practices Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain IaC or custom scripts to improve system efficiency and reduce the human intervention time on any task Participate in the design of information and operational support systems Liaise with vendors and other IT personnel for problem resolution Collaborate with clients and sales team to determine the most appropriate technology solutions for customer needs Contribution towards the team synergy: Coach, and mentor junior team members and provide leadership to the team Document issues with resolutions and share with team members to improve team productivity Knowledge transfer with other team members to improve overall team education level Assume full responsibility for assigned tasks and keep stakeholders updated on project progress Actively participate in the project meetings and make valuable contributions Requirements: Academic and professional qualifications Bachelor's degree in Computer Science, management information systems or related field or equivalent work experience. Post-graduation qualifications or technical certifications preferred Some combination of MCSE, MCSA, Azure 100, 300, or 400 level certifications Experience: 10 years' experience with monitoring and proactive management systems and environments Knowledge of Veradigm Applications is beneficial Expertise in Windows server infrastructure and .Net based Application Support (versions 2016 – 2022) Remote Desktop Services (GW, WA, CB, session hosts) IIS, worker process thread, Web config, Certificate binding Event Logs Server Performance metrics - CPU, Memory, Queue length, MSMQ, I/O, Page writes Perfmon COM+ Log Parser Active directory Windows Clustering Advanced Experience with Azure IaaS, PaaS, and IaC solutions including Log Analytics, Microsoft Defender for Cloud, Sentinel, Dev/Ops (git, pipelines), TERRAFORM, Azure Virtual Desktop, etc. Advanced Experience with VMWare versions 7.3 and higher Intermediate experience with Windows PowerShell Scripting Intermediate experience with SQL. E.g., SQL Jobs, SQL queries, Blocking, Always On Knowledge of ITSM tools such as ServiceNow/JIRA Knowledge of Continuous Integration / Continuous Delivery Knowledge of ITIL framework Knowledge/Experience on office applications, Word/Excel/PowerPoint/Access Solid networking knowledge (OSI network layers, TCP/IP) Experience with Storage Area Networks, including Pure and Nimble Travel : Requires occasional travel for business Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm' policy is to provide equal employment opportunity and affirmative action in all its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity! Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself! Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

Summary Position Summary At Deloitte, we take immense pride in the dynamic and innovative environment we have cultivated. Our people are our greatest asset, and we are dedicated to fostering a culture of growth, innovation, collaboration, and excellence. We are thrilled to announce that we are expanding our team and are seeking passionate, talented individuals to join us on this exciting journey. Role Level: Consultant As a consultant with us, you will be responsible for individually delivering high quality work product within due timelines in agile framework. On requirement basis consultants will be mentoring and/or directing junior team members/liaising with cross-functional onsite/offshore teams to understand the functional requirements. Qualifications Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3 – 6 years of experience working with C#, .NET/.NET Core, ASP.NET MVC , Angular, JavaScript, Web API, SQL Skills / Project Experience: Must Have: 3-6 years of hands-on experience in web or application development using the .NET technology stack. Experience in developing solutions following established technical design, application development standards, and quality processes. Proficient in using standard development tools like Visual Studio and TFS. Strong understanding of OOP concepts and experience with .NET Framework, C#, VB.NET, Collections, Generics. Experience in web technologies including ASP.NET (Web Forms, MVC), WCF, JavaScript, HTML, etc., Proficient in ADO.NET. Experience with web/application servers (IIS) and basic SQL, including simple joins. Ability to estimate work products accurately. Strong interpersonal and communication skills. Flexibility to adapt and innovate across varied business domains, applying technical solutions and learnings to diverse use cases across domains/industries. Proficient with Microsoft Office tools. Good to Have: Experience using Enterprise Library. Experience with Entity Framework, NHibernate, Linq2SQL, etc., Knowledge of AJAX, Silverlight, AngularJS, jQuery. Understanding of design patterns. Ability to write build/configuration scripts using Build tools (Ant, MSBuild), MSI creation etc., Good communication skills, with the ability to clearly communicate with cross-functional teams (e.g., Functional, Development, Testing). Strong team player and a quick learner with the aptitude to pick up new concepts quickly. The work you will do includes: Develop software solutions using industry-standard delivery methodologies like Agile and Waterfall across different architectural patterns. Write clean, efficient, and well-documented code adhering to industry and client standards, ensuring code quality and coverage, and debugging/resolving any issues or defects. Actively participate in the delivery process including Agile development, contributing to sprint planning, daily stand-ups, and retrospectives. Resolve issues or incidents reported by end users and escalate any quality issues or risks to team leads, scrum masters, or project leaders. Develop knowledge in the end-to-end construction cycle: starting from design (both low and high level), coding, unit testing, deployment, and defect fixing, while coordinating with multiple stakeholders. Location: Bengaluru/Hyderabad/Mumbai Core Business Operations The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. The Team Our Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of a Consultant at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300152 Show more Show less

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities Experience in Identity Governance and Administration Consultant – Saviynt and Design. Implement and Manage Saviynt IGA solution Strong knowledge of Saviynt and hands of experience of Saviynt implementation Solid understanding of Microsoft Windows Server operating systems, Active Directory, and LDAP Experience with IIS and DNS Able to communicate with client or stakeholders to ensure required outcomes are met. Integrate Saviynt IGA solution with critical applications as per customer requirements Resolve technical issues for Saviynt implementation. Contribute towards training and mentoring the team on Saviynt capabilities. Designing and developing Identity Management, Role Based Access Control solutions, Workflows, Certification. UI Customization, Rules and Policies. Provide technical expertise for Account Aggregation and Group Aggregation to aggregate data from different application types. Implementing multiple Rules - Connector rules, Aggregation rules & Provisioning rules Configurations for Access Request and Emergency access use cases as per customer requirementsDashboard and Report setup within Saviynt as per customer requirements Preferred Education Master's Degree Required Technical And Professional Expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 4-6 yrs of exp, 3 + yrs of relevant experience 4+ years of industry experience in Design, Development, Customization, Configuration, end-to-end implementation of any Identity Management and Governance products. Minimum 2 years relevant experience in implementing and managing Saviynt IGA solution. Knowledge on User Lifecycle Management, Provisioning, Deprovisioning, Reconciliation, Password management, Access Certification, RBAC, SOD, Role Management, Access Request, Delegation, Auditing, Reporting and user activity Monitoring Experience in MySQL and Unix Shell/Perl scripting Preferred Technical And Professional Experience Knowledge of Web Services (REST/SOAP), Directories (LDAP, AD), etc. Knowledge of Application server like Tomcat, Weblogic and WebSphere. Configuration of Roles, Policy and Certifications for governance compliance, Certification Rules, Policy Violation Rules, SODs Show more Show less

Job Purpose We are looking for an energetic and self-starter software developer to join our product development practice as a L04-Senior Software Engineer (SSE) / L05-Staff Engineer (SE) You will get to work with some of the best and knowledgeable tech talent in the financial world and you will build next generation digital services and platforms that will lead the transformation goals for our customers. You will work closely with the engineering, UX, product and test automation communities, as part of the agile team, to lead product design and development and to help the Digital Service Product Owner to deliver and maximize value. You will drive engineering and architecture best practices for writing and encouraging others to write secure code and dev-ops process while getting opportunities for learning new business domain and topics, to work with industry SMEs and to learn new technology and behavioral skills. Key Responsibilities As a Full-stack Developer 6+ year’s professional experience in enterprise software design and development in an N-tier architecture environment. Understanding of 12-factor app framework is highly desirable Must have experience building web applications using .NET core 3.x (.NET 5.0 is better), Web API, HTML5, React JS Must have experience with tools such as Jira, Github, Confluence (or other wiki), SonarQube (or similar), OWASP ZAP (or similar) and Snyk (or similar) Experience with data visualization libraries /framework like D3js, Plotly, HighCharts etc. will be an advantage Must have experience with SOA and Web Service standards (REST & JSON/SOAP & WSDL/WS-I Basic Profile), and IIS Understand the business requirements from the product owner(s) Design and implement the system from scratch & build enhancements, features request using modern application frameworks using C# and React with .NET Core, Web API, AWS services etc. Participate in both development & maintenance tasks Independently troubleshoot difficult and complex issues on production and other environments As a Technical Lead in the pod Must have experience of working in an automated CI/CD environment and with fast moving teams using Scrum/Agile; Experience with AWS and other cloud providers is highly desirable Must have extensive experience with object oriented design principles. Ability to articulate the pros and cons of design/implementation options Participate in design review and peer code review Work collaboratively in a global setting, should be eager to learn new technologies Responsible for extending and maintaining existing codebase with focus on quality, re-usability, maintainability and consistency Coach teams on best practices and architecture design As member of the Engineering community Must have extensive experience with object oriented design principles. Ability to articulate the pros and cons of design/implementation options Good understanding and knowledge of areas including but not limited to requirement gathering, designing, development, testing, maintenance, quality control etc. Stay up-to-date on latest developments in technology Learn and share learnings with the community Behavioral Competencies A self-starter, excellent planner and executor and above all, a good team player Excellent communication skills and inter-personal skills are a must Must have organizational skills, including multi-task capability, priority setting and meeting deadlines Ability to build collaborative relationships and effectively leverage networks to mobilize resources Liking and initiative to learn business domain is highly desirable Likes dynamic and constantly evolving environment and requirements Show more Show less

Exp : 8yrs to 13yrs Webserver Jboss, Apache IIS Show more Show less

Job Description NET developer Location – Offshore, Pune (Preferred)/ Chennai Job Summary A senior .NET developer to work in development & production support environment for a client in US. The person must be willing to work in production support project involving BAU Job monitoring, issue resolutions, service ticket handling & development. Ready to work in Production Support & Enhancement Projects. Technical Skills  Languages: - C#, VB, .Net.  Web technology: -ASP.NET, MVC, Web API, HTML 5, JQuery, JavaScript CSS.  Tools used in Projects: - Visual studio, Visual studio |code, NuGet and IIS.  Databases: - SQL Server  TFS and GIT  Optimizing Performance  Documenting processes  Assessing risks Process Skills  Handling client calls and gathering requirement for the project.  Analyze and estimate the requirement.  Responsible for creating circuit understanding documents.  To understand the various client requirements and give support to clients.  Assigning and collecting the teamwork activities/assigned task.  To develop or manage CRs and Incident of the application.  Write programming code.  Created pull request and deployed dev changes to servers (Dev/QA/UAT).  Unit testing the core features of the product and code coverage operations.  Solving technical issue and code review.  Created necessary tables and stored procedures in the SQL Server Data base.  Created necessary functions and index in the SQL Server Data base.  Unit testing and documentation.  Review the code written by other developers to ensure code quality.  Fundamental understanding of the application life cycle process.  Ability to Communicate clearly, both written and verbal, with other developers, BAs, and clients.  Familiarity with, and use of, Microsoft products (Office, Visual Studio, etc.) and environments (Windows, networks, etc.).  Development Skills Solid, demonstrated, knowledge of the fundamentals of Object-Oriented design patterns. Ability to conceptualize a multi-linear design structure. Write clear, concise, code to solve specific problems. Debug efficiently. Ability to write code that maximizes performance without sacrificing readability and ease of understanding. Should be able write code that conforms to a structured design pattern. Skills  .NET skillset should include: Solid, demonstrated, knowledge of the fundamentals of Object-Oriented design patterns using the .NET framework. Ability to work with and connect to a variety of data sources, including databases, files, and services File manipulation; creation, population, reading System Reflection and dynamic object creation Data type manipulation, conversion, and formatting; including abstract and inherited objects. Work within hierarchical code environments, containing multiple levels of interfaces and inherited objects. Solid understanding of how to work within an event driven environment.  SQL Skillset should include Table manipulation; creation, population, and usage of all types of tables, including in-memory temp tables. Ability to efficiently create and use stored procedures and functions. Fundamental understanding of cursors and how to use them. Data type manipulation, conversion, and formatting. A high degree of proficiency with queries and the concepts of diverse types of unions and the ability to use these types of unions effectively to achieve the desired result set.  Basic Understanding and Knowledge on Microsoft Azure. Behavioral Skills  Resolve technical issues in production environment.  Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.  Effectively collaborates and communicates with the stakeholders and ensure client satisfaction  Train and coach members of project groups to ensure effective knowledge management activity. Certification / Qualification  Bachelor’s degree in Computer Science, Engineering, or related field. Show more Show less

Role ** DevOps Engineer Required Technical Skill Set ** Ansible + jinja2 templates, Terraform, Python,New relic,Linux/Unix, Shell scripting, Docker, Kubernetes, Jenkins, DevOps Pipelines, CI/CD, Nginx/IIS, Varnish/REDIS, RabbitMQ, MySQL, AWS services: EKS, Elastic cache, Elastic search, Amazon MQ, AWS Lambda, Elastic beanstalk Desired Experience Range ** 4 + years of relevant experience Location of Requirement: Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have ** 1. Strong knowledge in building and configuring Magento e-commerce websites. 2. Strong knowledge in Ansible + jinja2 concepts. 3. Experience in Terraform. 4. Strong knowledge and hands on in AWS services like EKS, Elastic beanstalk, AWS lambda. 5. Excellent working on service such as NGINX/IIS, Varnish, ElasticSearch, Jenkins, RabbitMQ and REDIS. 6. Jenkins CI/CD pipeline setup using groovy . 7. Proficiency with GIT/AWS/Jenkins Pipelines. 8. Knowledge on installation/configuring MySQL database. 9. Strong Linux/ Unix knowledge. 10. Strong in Shell scripting, Docker, Kubernetes, Jenkins, AWS 11. Knowledge on scripts – Shell,ANT 12. Ability to make appropriate technical decisions 13. General understanding of networking concepts, load balancers, active directory, remote access tools, Good-to-Have 1. Excellent Witten & Verbal Communication skills. 2. Experience with agile/scrum methodologies SN Responsibility of / Expectations from the Role Implement and extend high availability hosting infrastructure using tools. Troubleshooting a mix of issues on production environments hosted various ways. Developing improvements to internal infrastructure supporting various systems. Working with the development teams to Implement Devops principles, practices and methodologies Ability to maintain, debug modules and the applications they support Ability to function independently and see what needs to be done. Enhancements to the existing e-commerce application. Perform the application monitoring and support. Ability to make appropriate technical decisions regarding new requirements. Handling Daily handover calls/ Status call/Client call. Lead and technical coordination for the major production incidents to restore the application. Deployment of any changes to production Resolution of any infrastructure related issues at system level Continuous monitoring of processes and escalate to operational manager on any real issues Reporting on regular basis to relevant teams on application and service stability Automating monitoring based on the feasibility Respond and resolve the system level tickets Responsible to build the nonproduction environments Show more Show less

Job Summary JOB DESCRIPTION The Systems Engineer is responsible for the planning, implementation, and administration of enterprise infrastructure with a specialized focus on the Microsoft 365 productivity suite. This role ensures the stability, security, and performance of Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Entra ID (formerly Azure AD). The engineer will support hybrid environments, manage collaboration platforms, and drive automation and lifecycle management to enhance user productivity and operational efficiency across the Microsoft ecosystem. The main objective is to build and maintain high-availability infrastructure to sustain the online and internal information technology activities of our users. Key Responsibilities Provide expertise and assist customers, developers, and partners with design decisions. Provide technical support, operations and problem resolution of systems infrastructure as required, including 24X7 On-Call support. Recommend and implement standards, policies, and procedures to achieve agreed upon service levels by tuning, maintaining, and supporting a breadth of infrastructure. Proficiency in PowerShell scripting and automation. Manage identity and access, including the implementation and maintenance of Microsoft Active Directory and EntraID. Hands-on experience with Microsoft Teams, SharePoint Online, and OneDrive for Business administration. Strong understanding of Microsoft 365 security, compliance, and governance features. Work closely with the business stakeholders and developers to ensure smooth planning, implementation and cutovers of systems. Promote Infrastructure as Code practices using tools like Terraform and Ansible. Provide on-going maintenance and implementation of updates and patches. Provide support and implementation planning for business continuity and disaster recovery. Prepare and deliver presentations to a variety of technical and non-technical audiences. Must have a good grasp of system trends and the mission of the group to provide the most cost effective and efficient systems. Maintain monitoring and data gathering systems for reporting and performance purposes. Establish and maintain working relationships with vendors to address and resolve problems. Maintain the systems roadmap for lifecycle, improvements and upgrades and capacity planning functions. Microsoft Enterprise Productivity Suite: Microsoft Teams Administration: Configure and manage Teams policies, lifecycle, and governance. Support Teams voice integration, channel structure, app integrations, and compliance settings to ensure secure and effective collaboration. SharePoint Online Management: Design and maintain SharePoint sites, libraries, and permissions. Implement content management strategies, automate workflows using Power Automate, and ensure compliance with data retention and sharing policies. OneDrive for Business Oversight: Manage user provisioning, sharing settings, and data protection policies. Monitor usage and troubleshoot sync issues to ensure seamless file access and collaboration. Identity and Access Management: Administer Microsoft Entra ID and on-premises Active Directory, including Conditional Access, MFA, and role-based access controls (RBAC). Automation and Scripting: Develop and maintain PowerShell scripts to automate administrative tasks across Microsoft 365 services. Monitoring and Reporting: Use Microsoft 365 Admin Center, Defender for Cloud Apps, and Log Analytics to monitor service health, usage trends, and security incidents. Lifecycle and Compliance: Plan and execute updates, patching, and configuration management. Implement DLP, retention policies, and audit logging to meet compliance requirements. Collaboration and Support: Provide Tier 3 support for Microsoft 365 services. Collaborate with business units to align platform capabilities with operational needs. Documentation and Training: Maintain detailed documentation, architecture diagrams, and user guides. Deliver training and knowledge transfer to IT staff and end users. Cloud Integration: Support hybrid identity with Azure AD Connect and manage cloud resources in Azure and AWS. Azure and AWS Cloud technologies: Design, implement, and manage cloud-based solutions to support business operations. Ensure the security, availability, and performance of cloud services. Collaborate with teams to migrate existing applications and infrastructure to cloud platforms. Utilize Infrastructure as Code to Promote automation when appropriate Monitor and optimize cloud resource usage and costs. Stay updated with the latest cloud technologies and best practices to provide innovative solutions. Education Requirements Bachelor’s degreein computer science, Information Systems or related field OR equivalent combination of education and experience 2+ years of experience supporting Microsoft 365 and related infrastructure in an enterprise environment. General Knowledge, Skills, And Abilities 2+ years of experience Excellent communication skills and ability to collaborate across technical and non-technical teams. Limited supervision to manage time, tickets, priorities. Need little to no assistance with doing specific tasks necessary to the role. Able to assist another engineer with tasks within a project. Work would focus on reactive operational support work. Ability to build strong working relationships with peers, managers, and internal customers. Experience supporting operational availability in an enterprise environment. Experience developing or monitoring and maintaining enterprise infrastructure on multiple platforms. Knowledge of configuration with Microsoft OS, LINUX OS, VMWare, SANs, and Hyperconverged Infrastructure. Knowledge of configuration with PCI DSS. Knowledge of configuration of Windows Server 20XX, Active Directory, IIS, Linux, DNS, DHCP, FTP and SMTP. Knowledge of configuration .net, PowerShell, Web Architecture, Multi-tier Architecture. Proven ability of scripting skills in Ansible, PHP, Python, Bash, Terraform or PowerShell. knowledge of applications and development methodologies. Proficient knowledge and experience with network and systems management tools. Proficient ability to document designs and reference architectures in detail using workflows, diagrams, and technical documents. Proven written and verbal communication skills, including an ability to provide a synopsis to management. Strong analytical abilities and professional office experience necessary. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About The Team Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: Build Championship Teams Obsessed with Fans Limitless Entrepreneurial Spirit Determined and Relentless Mindset Show more Show less

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Role & Responsibilities Must have 3-5 years of experience in Java development, maintenance and production support activities. Good knowledge of HTML and JavaScript, experience in post go live support activity. 3 years of working experience in analyzing production support issue, triaging issues and work on root cause of the issue. Good hands on experience in Java, Springboot PL/SQL, API development, My SQL and Oracle database. Working experience on Angular development. Should have knowledge of application deployment and Software development life cycle. Knowledge on Application/Web Server:- IIS/JBoss Server. Must have experience in Server Monitoring activities. Working experience in Agile Teams. Education & Experience Bachelor's or Master's degree in Computer Science, IT or related technical field. Minimum 3 to 5 years of overall experience. Minimum 3+ years of experience in Java Development. Demonstrate excellent analytical and logical thinking. Job Category: IT - Application Development Posting End Date: 03/08/2025 Show more Show less

Job brief Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing. Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications. Responsibilities · Contribute to all phases of the development lifecycle. · Write well designed, testable, efficient code. · Ensure designs are following specifications. · Prepare and produce releases of software components. · Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Requirements and skills · 4 to 6 years of experience in application development. · Proven hands-on Software Development experience · Proven working experience in Java development. Java 17 and Java 8 included · Hands on experience in designing and developing applications using Java EE platforms. · Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate). · Experience in the Spring Framework. · Experience in microservices development. · Azure repo knowledge. · Good to have knowledge of containerization/docker. · Good to have knowledge of azure pipeline/CICD. · Good to have knowledge of frontend technologies. Ex- angular, JavaScript, TypeScript. · Should have worked on deploying the project using IIS, tomcat and JBoss servers. · Good to have skills in angular, node and SQL · Should be acquainted with agile tools such as Jira or Azure Boards and religiously use it for adding tasks and providing updates Show more Show less

Qualifications and requirements: • Bachelor’s Degree in Computer Science or equivalent. • 5-15 years of industry experience in programming web applications. • Strong experience with SOLID and programming design patterns. • Strong experience of C#, ASP.NET, MVC, .NET CORE • Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS. • Extended experience with SQL, relational and non-relational databases. • Experience in GIT/TeamCity DevOps. • Experience with Web API/ Rest API is a must. • Experience with Agile methodology. • Knowledge of UI technologies like Angular//VueJS. • Skilled at reviewing new feature impacts on an application and recognizing potential risks. • Uses time effectively and efficiently. • Quickly learns new technologies. • Detailed oriented, professional, and possesses a positive work attitude. • Communicate professionally both verbally and in writing. • Effective time management skills. Principal duties and responsibilities: Responsibilities : • Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle. • Conducts systems analysis and makes recommendations to improve the system to achieve an outcome. • Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests. • Contributes to Technical Requirements Documents. • Requests constructive feedback for designs early in the process. • Performs peer code reviews to ensure the quality of the codebase. • Ability to decompose and delegate work to junior engineers. • Works effectively with multiple projects and features Show more Show less

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Expert Systems Engineer - Fully Remote Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm can deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Overview The Veradigm Revenue Cycle Management Services (RCS) engineering team is looking for a highly motivated and experienced professional to help architect, implement infrastructure as code (IaC), and maintain our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, automation and security. Responsibilities Drive continuous improvement projects, implement best practices using infrastructure as code to automate resources and problem management solutions Help Improve tooling and process capabilities including: Increased automation Better functionality Better integration with other tools Increased business analytics Strong problem and development management skills Ability to measure, understand, and identify new success criteria in proactive services capabilities Work with IT, BU, and Clients during design and implementation to shape the technical feature set Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required. Perform proactive preventative maintenance tasks on servers and network infrastructure Maintain focus on continuing education for evolving technology solutions Manage and monitor all installed systems and infrastructure Install, configure, test, and maintain operating systems, application software and system management tools by following best practices Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain IaC or custom scripts to improve system efficiency and reduce the human intervention time on any task Participate in the design of information and operational support systems Liaise with vendors and other IT personnel for problem resolution Collaborate with clients and sales team to determine the most appropriate technology solutions for customer needs Contribution Towards The Team Synergy Coach, and mentor junior team members and provide leadership to the team Document issues with resolutions and share with team members to improve team productivity Knowledge transfer with other team members to improve overall team education level Assume full responsibility for assigned tasks and keep stakeholders updated on project progress Actively participate in the project meetings and make valuable contributions Requirements Academic and professional qualifications Bachelor's degree in Computer Science, management information systems or related field or equivalent work experience. Post-graduation qualifications or technical certifications preferred Some combination of MCSE, MCSA, Azure 100, 300, or 400 level certifications Experience 10 years’ experience with monitoring and proactive management systems and environments Knowledge of Veradigm Applications is beneficial Expertise in Windows server infrastructure and .Net based Application Support (versions 2016 – 2022) Remote Desktop Services (GW, WA, CB, session hosts) IIS, worker process thread, Web config, Certificate binding Event Logs Server Performance metrics - CPU, Memory, Queue length, MSMQ, I/O, Page writes Perfmon COM+ Log Parser Active directory Windows Clustering Advanced Experience with Azure IaaS, PaaS, and IaC solutions including Log Analytics, Microsoft Defender for Cloud, Sentinel, Dev/Ops (git, pipelines), TERRAFORM, Azure Virtual Desktop, etc. Advanced Experience with VMWare versions 7.3 and higher Intermediate experience with Windows PowerShell Scripting Intermediate experience with SQL. E.g., SQL Jobs, SQL queries, Blocking, Always On Knowledge of ITSM tools such as ServiceNow/JIRA Knowledge of Continuous Integration / Continuous Delivery Knowledge of ITIL framework Knowledge/Experience on office applications, Word/Excel/PowerPoint/Access Solid networking knowledge (OSI network layers, TCP/IP) Experience with Storage Area Networks, including Pure and Nimble Travel Requires occasional travel for business Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm’ policy is to provide equal employment opportunity and affirmative action in all its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity! Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself! Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself! Show more Show less

#HiringAlert #RMIndia is currently hiring for the following positions in #Trivandrum #Technopark: #ApplicationSupport role:- #AzureCloud, #MSSQL, #ApplicationSupport and #InfrastructureMaintenance #SrSystemEngineer(L2 support) – 3+yrs #ProjectLead(L3 support)- 5 to 6yrs #Associate Project Manager(L3 support) - 6+yrs This is a #hybrid work opportunity. Interested candidates can apply through our career website. Looking for candidate who could join within 0 to 30 days of notice. Please find the below JD for the existing application support opening. Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. etc. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Show more Show less

Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing The Role Proven work experience as Window Administrator / Linux Administrator In-depth knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu) and associated utilities. Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP). Familiarity with security best practices, system hardening and patching. Excellent problem-solving skills and attention to detail. Ability to work independently as well as in a team-oriented, collaborative environment. Strong communication and interpersonal skills. Familiarity with automation tools (e.g., Ansible) is a plus. Knowledge of virtualization technologies (e.g., VMware, KVM) and cloud platforms (e.g., AWS, Azure) is advantageous Requirements Must Have Skills: Expertise in end-end Cloud migration including strategy development, assessment, solution design, architecture, and execution on Azure, AWS Operational knowledge of key technologies, such as Linux OS, Windows OS, AD, DFS, SFTP, Cluster etc and In-depth knowledge on Active Directory Replication troubleshooting, hands on replication tool Repadmin, Dcdiag, AD Rep etc. Experience in group policies and troubleshooting & implementation Day-to-day management of the VMs including: installation, upgrades, troubleshooting, patching, backup and recovery. In-depth knowledge of data center environments, servers, and network equipment. Install, upgrade, and maintain Linux based systems help troubleshoot problems with Linux servers, running various versions of Linux, including Red Hat, Ubuntu, CentOS etc Azure infrastructure enterprise level projects that design and deploy cloud environments for hosting business application services; Working closely with application, network, and security teams to ensure requirements are reflected appropriately in the Azure design; Designing, testing, and implementing application services migrations in both a manual and automated manner; Good Experience with Windows Based Application Hosted IIS, NET Lead proof of concept and/or pilot implementations and define the plan to scale implementations across multiple technology domains Use your problem-solving and critical thinking skills to effectively manage diverse projects, delivering against tight deadlines in a fast paced and demanding environment Drive in-depth knowledge and understanding of key value drivers of a business and how they impact the scope and approach of the engagement Develop and own the technical roadmap for relevant service lines and backlog to ensure consistent architecture. Good To Have Skills: AWS CloudOps Experience with Git-lab and Git-lab CICD Config Management - Ansible, terraform Job Opening ID RRF_5370 Job Type Permanent Industry IT Services Date Opened 02/06/2025 City Pune Province Maharashtra Country India Postal Code 411057

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Role : Senior Hosting Product Specialist About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? ● Participate in 24x7 shifts ● Monitor the stability of our products with various internal tools. ● L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). ● Handle incident response, troubleshooting and fix for various products/services. ● Handle escalations as per policies/procedures. ● Get different internal/external groups together to resolve production site issues effectively. ● Communicate clearly on tickets, phone calls made to the team about various issues. ● Exhibit a sense of urgency to resolve issues. ● Build advanced automation workflows for automating repeated issues. ● Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. ● Ensure SLA's and Operational standards are met. ● Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. ● Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. ● Contribute to Operations handbook. ● Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) ● Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. ● Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. ● Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals ● Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. ● Application Protocols: SMTP,HTTP,FTP,IMAP,POP. ● Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: ● Understanding of Cloud ● Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. ● Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. ● Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. ● Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN ● Others: Regular expressions, Rescue Kits like TRK, etc. ● Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Show more Show less

Shared Technology Platform Services team is responsible for all middleware technology infrastructure administrative activities for a variety of middleware technologies. We also provide development support for hundreds of applications. This particular role is created for Automation Lead for Services Middleware infrastructure support which includes Apache Tomcat, Oracle Weblogic and Oracle HTTP Server, IBM WebSphere Application Server(primary technology) and L3 Production support and self service automation infrastructure support . Our primary function is to provide Infrastructure technology Support and implement technology automations and self-service solutions that will help application teams avoid production outages and build stable production systems. We are also assisting several applications with their cloud transition. Our services include below. Engineering/Tech Support Onboarding Reusable Tools Self-service Automation Dashboards License Management SME support along with advanced troubleshooting Design and Capacity Analysis. Initiatives that improve productivity and results in efficiencies POCs and adoption of new products Interact with SA, dba, developers and product and send requests to Architecture Role Description: WebTech L3 Automations lead (Individual contributor)who will be responsible to build Strong Self-service Automation solutions for infrastructure Support teams and Application PS teams and also develop self-service capabilities for addressing issues, requests and technical roadblocks in minimal turnaround time. This role will also enable automation mindset for team to increase over all teams productivity and efficiently End to end understanding of Weblogic,IIS,Tomcat,OHS,IBM HTTP Servers and WebSphere Application Server L3 Infrastructure and Architecture. Design and Develop self-service automation tools to standardize and automate infrastructure configurations, monitoring, application infra support activities. Technology experience on tool like Bitbucket, python scripting, CICD automation, code repository check-ins and version control . Technical support to applications on trouble shooting Environment, software and application level issues for WebSphere,weblogic,tomcat and IBM HTTP Server . Write smart programs using Unix Shell/python/ansible for reduction of manual touch points Partner with cross functional teams across Technology, Validation/QC, Production. Triaging/driving MIM calls and L3 production support for WebSphere infra structure . Building WebSphere/Tomcat/Weblogic/IIS environments, patching,VA fixes, driving production changes . Providing design inputs ,capacity analysis and architectural solution for WebSphere Application environment setups. Support Global teams across all of ICG supporting cutting edge solutions. Expertise in ITRS monitoring including dashboard setup and command setup with authorization setup through service now groups Expertise in automation with autosys ,udeploy, python .Exposure to tomcat/containerization would be an value add. Managing support services and change management using Servicenow SAAS application. Qualifications: Bachelor’s/University degree or equivalent educational qualification Technical / Functional Proficiency: Strong Automations knowledge on middleware tools Knowledge/Experience: 15-18+ years of intensive expertise in middleware products. Deep architectural, infrastructure and troubleshooting knowledge on middleware products like : IBM Websphere Application Servers , IBM HTTP Servers , Oracle HTTP Servers and WebLogic , Apache Tomcat, IIS. Hands-on on experience on WeSphere wsadmin scripting for Websphere application Servers. Ability to write automations for WebLogic and Oracle HTTP Server middleware product. Scripting expertise to self-write automation script for Tomcat and and Apache. Proficient and strong knowledge on linux/unix shell and jython, python, ansible scripting. Expertise on converting business needs and requirements into automations solutions. Design, Development and Integration of automation scripts into dashboards for self service automation feature for stakeholders and Application production support team. Expertise on jython/Jacl/python development scripting for middleware automations .Development experience on tool like Bitbucket , python scripting , CICD automation , code repository checkins and version control . Ability to build and develop CICD pipelines for middleware infrastructure configurations and deployment. Demonstrations of strong technical leadership to drive, track and deliver critical projects. Proven history of driving automations projects and delivering on time in line with organizations expectations. Experience troubleshooting WAS and IBM HTTP server related issues. Strong ability to work in a highly focused technical environment together with other motivated and driven professionals, as well as the ability to work independently. Technical Team management and strong mentorship . Must have experience in participating in the management of multiple concurrent initiatives while relying on extensive experience and judgment to plan and accomplish goals. Design and build automation tools for selfservice usages by teams and stakeholders. Windows power shell scripting and knowledge on latest DevOps tools is added advantage. Leadership Skills: Puts clients first by anticipating, understanding, and exceeding their expectations and needs Acts as a trusted partner to clients by delivering superior advise, products and services Drives innovation, competitive differentiation and speed to market by actively learning Exemplifies global leadership by embracing unique perspectives from across the organization Challenges self and colleagues to higher levels of performance by actively listening and engaging in constructive dialogue Treats people with respect and assumes the intentions of others are based on common goals and shared purpose Exhibits confidence and agility in challenging times Sets the standard for the highest integrity in every decision Has the courage to always do what’s right and the humility to learn from mistakes Sets goals and measures progress to ensure the organization is focused on ethics, execution, and results Expects self to consistently meet/exceed expectations ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Infrastructure ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Show more Show less

3 - 5 Years 1 Opening Pune Role description Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in ‘show ip route’ ‘sh mac address-table’ etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments: Principal Accountabilities and Responsibilities: AI Governance: • Process AI governance tickets through from assessment to completion. • Review AI use cases and check they are in line with governance requirements. • Work with data and process related tooling to support a data driven approach to AI governance and reporting. • Extract, clean, and analyse structured and unstructured data using scripting for insights and to improve processes. • Maintain a centralised AI/ML model inventory, tracking critical metadata, classification, ownership, and risk profiles. • Support in responding to AI related queries and assist in finding solutions to current problems raised and offer immediate solutions. • Ensure data quality and integrity through for effective AI governance practices. Agile Project Management: • Prepare clear, stakeholder facing communications in line with team standards of clarity, reference and effectiveness. • Document requirements, analyse findings, and recommendations. Assist in preparing reporting, presentations and documentation to support regulatory and internal monitoring, governance processes. • Manage workflow timelines, track progress, and ensure timely delivery of milestones. • Provide the Cyber AI Governance lead with administrative support and help in managing task backlog. Collaboration and Communications • Prioritise and provide same-working day accurate responses to ad-hoc issues and requests. • Communicate and collaborate closely with colleagues from a wide range of backgrounds (cybersecurity/AI/risk/compliance teams), providing regular updates on AI activity status and addressing any issues promptly. • Build and maintain positive relationships with internal collaborators. Continuous learning and Improvement: • Contribute to continuous improvement of processes and methodologies. • Identify and develop processes improvements opportunities by automating where applicable. • Analyse extensive datasets to identify patterns and trends to uncover trends, patterns, and insights that inform decisions. Skills and experience • 3 – 5 years of experience in financial services, AI/ML risk management or model governance, Regulatory compliance or Technology • Bachelor’s degree in computer science, Software Engineering, Data Science, or a related field advantageous. • Bachelor’s degree in any Science, Technology, Engineering, or Medical (STEM) field accompanied with data, technology and/or programming experience also considered. • Applicants without a Bachelor’s degree will be considered if they have demonstrable career experience within one or more of the required areas and/or have relevant industry certifications in Data or Cybersecurity. • CSA are a supportive team who welcome candidates from diverse skills and educational backgrounds. Thus, candidates with transferrable skills gained through relevant industry or technology background will also be considered. • Knowledge of scripting languages such as Python, Java, C#, or similar (Nice to have) • Familiarity and Understanding of Cyber/AI vocabulary and technologies. • Knowledge of Agile project management tools (e.g., JIRA) • Positive attitude, strong work ethic and passion for learning • Good organisation skills • Effective communication and people skills • Positive team player working as part of a large programme. Skills AI,ML,Data Science About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Country/Region: IN Requisition ID: 25878 Work Model: Position Type: Salary Range: Location: INDIA - BANGALORE-CLIENT SITE Title: Operations Manager(ServiceNow/ BMC Remedy) Description: Area(s) of responsibility Skills: Operations Manager(ServiceNow/ BMC Remedy) Experience: 5-10 Years Location Bangalore/ Chennai Only Experience Required: 5-8 years experience in Operations Management, with strong leadership and organizational skills. Have managed day-to-day operations of IT service delivery, including incident management, problem resolution, change management, and service request fulfillment. Knowledge of ITIL best practices and frameworks to standardize operational processes and improve service efficiency and effectiveness. Lead regular performance reviews and assessments to identify operational bottlenecks, inefficiencies, and areas for improvement. Experience optimizing through automation of manual processes, streamlining workflows, and enhancing operational agility and scalability., Must have technical skill: Experience with ticketing tools like Service Now or BMC ITSM Remedy for incident, change and problem management. Operations experience in Payara on Linux Scripting and automation expertise for On Premise infrastructure. Infrastructure monitoring, alerting systems, and dashboards setup. Proficiency with Microsoft IIS and batch jobs. Experience with Oracle databases Reporting/Visualization tools like Tableau / Power BI. Basic experience with Python. Familiarity with cloud-based operations and DevOps practices. Experience with Java and GlassFish platform.

As passionate about our people as we are about our mission. What We’re All About Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Responsibility Troubleshoot/resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, or other issues commonly encountered in systems operation in a networked environment Lead the Q2 platform knowledge acquisition for the SDK Development and Support teams as a whole, and partner with Internal and External Development Teams to improve the overall supportability of the Q2 SDK platform Modify software as necessary including, but not limited to changing scripts, reviewing application logs and making necessary modifications in database tables and tune peripheral applications to resolve the customer’s problem in a production environment. Regularly update customers via phone, email or client relationship management tool of ongoing troubleshooting and resolution efforts Contribute, as needed, to team caseload management Build solutions to improve overall team efficiencies in the Q2 developer program Regularly receive escalated cases from management, and must prioritize accordingly Route tickets to appropriate team members and other Q2 departments as need while keeping the customer updated with status. Regularly document and report product/application defects to Development team and escalate unresolved problems to the appropriate resources. Proactively seek out, research, and implement improvements to better serve customers Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Cultivate cross-department communication, collaboration, and synergy Share best practices with team members to enhance the quality and efficiency of customer support Obtain higher-level direction when needed from the Development team Enable the advancement of others on the team by providing technical guidance and feedback May be called on to conduct training for others to facilitate technical development, or to educate the team on technical details, issues, processes, or troubleshooting Typically requires 5+ years of related support experience, including full-stack application support. Previous experience with enterprise/mid-sized software support or delivery experience required Server experience with Windows and/or Linux administration, including web servers such as IIS, NGINX, or others. Experience with Python programming preferred but not required Advanced database knowledge with MS SQL (current and supported versions) Must have the ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment Ability to discuss technical concepts with non-technical customers, handle tight timelines and demanding constraints needed Experience with cloud or container-based infrastructure preferred Previous knowledge of the banking industry and practices preferred Expert level understanding of the Q2 architecture and process workflow preferred Must have excellent communication skills and have the ability to interact with C-level executives Strong organization skills needed and must pay close attention to detail Must be able to work non-standard hours as needed to support on-call team members and perform scheduled work Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Hybrid & Remote Work Opportunities Flexible Time Off Career Development & Mentoring Programs Generous Retirement Benefit Plans, including a company matching HSA program. Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. How We Give Back To The Community You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Show more Show less

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future-ready, and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have The teams, products, and innovation are recognized by leading analyst firms, industry associations, and most importantly by customers winning in the marketplace. With over 50 industry awards across customer engagement, creative, and medical, Indegene's ability to drive real outcomes for our customers is unparalleled. For more details with regard to our capabilities, visit us at www.indegene.com. Job Summary A Software Engineer needs to work on technical innovation and should have both theoretical and hands-on technical knowledge of various business problems or projects. Needs to utilize established development tools, guidelines, and conventions, including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET for various client projects or internal development projects/products. In light of this, the role holder in Transformational Engineering Solutions Office would get an opportunity to learn and partner with healthcare clients on various technical projects. The Job Entails The Following But Not Limited To Multiskilled programmer will need to work on various client-based solutions or focus on building POCs and integrating them into products as assigned. One should be able to switch between programming languages if needed, primarily Python, NodeJS, etc. Be hands-on with databases such as MySQL, MongoDB, and having knowledge of front-end technologies such as Angular, KnockoutJS, and client-side JavaScript is an added advantage. Develop working knowledge of any of web scripting languages such as JSP, PHP, ASP, etc. Develop working knowledge of web servers such as Nginx, Apache, Tomcat, IIS, etc. Develop working knowledge of Docker, Virtual Machines, AWS EC2, Git, SVN. Having knowledge of Machine Learning and data analytics will be an added advantage. Understand how to break down requirements and estimate effort to deliver within timelines. Collaborate with designers and usability experts to ensure a great client-side user experience. Actively participate in testing and support/maintenance activities. Interact with team members to blend the content with creative, analytics to make intelligent products. Create and maintain appropriate documentation. Demonstrate passion to learn different therapy areas and phases of the product life-cycle. Job Specification: Education: BE/Btech/Dual Degree candidates with a specialization in CS/IT or Circuit branches. Work environment: Willingness to work in a Global Working Model. Preferred: Strong written and verbal English communication/presentation skills. Working knowledge of NodeJS. Understanding of design principles for secure and scalable applications. Who are we looking for? We Are Looking For People Who Have/can Passion for application of technology knowledge to the life science business context. Very good quantitative abilities. Strong problem-solving skills for all challenges. Good analytical ability. Strong communication skills to work with stakeholders. Drive and ambition to continuously learn and grow. Application of knowledge based on facts and data. Good understanding of technology development. Location: This position will be based out of India, Bangalore and will involve minimum travel. Good to have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit, and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations: Bangalore, KA, IN Show more Show less

Job Role Wintel domain - This position is responsible for operation and management of technology built on WINTEL stack.Main resposibility is to ensure Availability and fulfilment of operations KPI. This roles will be technofunctional role where individual need to understand business application runing on windows stack. Job Responsibilities *Responsible for manging windows environment. *Manage technology stack. *Planning system and server upgrade. *Assessing the stability, security, and scalability of installed Windows systems *Ensuring monthly KPI complaince *Incident management *Root cause analysis *Adherence to policy and procedures. Technical Skills Windows Server Knowledge Microsoft O365 administration Microsoft IIS admin skills Microsoft Active Directory / IntraID administration Microsoft Exchange administration Windows authentication and single sign on VMWARE administation Citrix and VMWARE VDI skillset Ability of windows integration with other platform Incident and operation management Educational Qualification BTECH Any Other (Certification etc.): ITIL, Windows Certification,O365 Administration Work Experience (Years) 4 years to 8 years