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3.0 - 8.0 years
1 - 5 Lacs
Ratnagiri, Pune
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused
Posted 2 months ago
2.0 - 7.0 years
3 - 4 Lacs
Manesar
Work from Office
HIRING .. Position Title: Assistant Hospitality Manager Reports To: Site Director / Site Manager / Operation Manager Location: Manesar Job description We currently have an excellent opportunity for an Assistant Hospitality Manager to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Role Responsibilities General Duties - Operational Update the records of the Hospitality team working hours, ensuring they meet the requirements of the Working Time Directive. To manage and control staff levels, under the guidance of Hospitality Manager, while ensuring budgetary requirements are met. To manage and maintain all Hospitality areas, ensuring the working environment for the Hospitality team is clean and meets Health and Safety legislation. To manage and control the hire of all Hospitality equipment, ensuring business objectives and statutory needs are met in the most economic and efficient manner. Finance Assist Manager in ensuring all financial targets are achieved, and the preparation of business forecasts. Assist in providing information for costing of functions/events, pre and post the function/event. In the absence of the Hospitality Manager, attend monthly financial review meeting with the General Manager Quality of Service Ensure that methods of food preparation, production, presentation and service comply with Sodexos standards and procedures and meet the qualitative terms of the function/event. Obtain purchases from Sodexo nominated suppliers to maximise Sodexo revenue To ensure that all functions are managed in line with clients and companys expectations. Hygiene, Health and Safety Comply with all Company and client policies, procedures and statutory regulations, including human resources, site rules, health and safety, safe working practices, hygiene, cleanliness, fire, COSHH. This will include your awareness of any specific hazards in your workplace Ensure that all equipment used on site is in safe working order, checked regularly and serviced. Ensure that all companys and clients property, equipment and monies under your control are safe and secure at all times and ensure a complete closedown procedure is followed at the close of business Ensure the function/event premises are kept to the agreed level of cleanliness and maintain safe working practices at all times Personnel and Training Manage, train, motivate and appraise staff to promote good employee relations in line with Company policies/procedures, legislation and the Investors in People standards. All staff to have annual appraisal with SMART key performance indicators and Personal Development Plans agreed which are reviewed quarterly and updated Ensure that all staff project a positive, approachable, friendly and professional image to enhance client and customer retention and assist the Company in winning new business Hold team briefing meetings with heads of department using Company team brief format in the absence of the Hospitality Manager Maintain up-to-date training records for all staff under your remit Attend appropriate training courses, conferences and meetings as directed by the Hospitality Manager Client Retention & Business Growth Attend client meetings in absence of Hospitality Manager and ensure client relationships are maintained at all times Ensure client contact is made and continues throughout the function/event to ensure confidence is maintained and where necessary amendments are made to delivery Action customer compliments by praising staff, resolve any complaints satisfactorily, in a timely manner, referring to Hospitality manager where necessary In the absence of Hospitality Manager, review all catering offers and menus for functions/events in liaison with the Executive Chef, General Manager and other relevant heads of department Company Culture and Communication Develop a positive team culture within the workplace whereby employees are encouraged to participate in the decision-making process and contribute to business success and feel engaged with the organization thus maximizing employee engagement and retention. To include; holding monthly team meetings, encouraging staff ideas and feedback and ensuring employees are kept up to date with Company policies, business objectives, company performance and client feedback; recognizing positive staff performance through praise and incentives where appropriate
Posted 2 months ago
3.0 - 8.0 years
5 - 15 Lacs
Bengaluru
Work from Office
Dear candidates, Greetings from Ample!! We have vacancies for Retail Store Manager for Bangalore ( interested candidates can send your updated resumes to 9686685423 or mail to abija.fredy@ample.co.in) Key Responsibilities : Sales and Operational Excellence: Exceed Sales KPIs and maintain operational excellence. Empower the team to achieve sales targets. Ensure compliance with SOPs and conduct store audits. Be a Role Model: Ensure exceptional guest experiences. Create engaging narratives for customer engagement. Inspire and coach sales associates. Ensure team members embody LEGO's commitment to creativity and play. Customer Experience: Provide clear direction for delivering a signature experience. Maintain visually appealing store displays. Maximize repeat business and Net Promoter Score Team Leadership and Development: Recruit and develop a high performing team. Communicate effectively through coaching and performance management. Identify and develop talent for career progression Collaboration and Business Performance: Collaborate effectively with internal and external stakeholders Demonstrate strong teamwork to deliver business performance Solve store issues to ensure smooth operations Minimum of 6 years in retail management roles. Strong ability to motivate and develop a high-performing team. Excellent organisational and communication skills. Proven track record in achieving sales targets and maintaining operational standards. Passionate about delivering exceptional customer experiences. Keen eye for visual merchandising and store layout. Demonstrated problem-solving skills to efficiently resolve operational issues. Ability to embody and inspire others with LEGO's brand values of creativity and play Email id: 9686685423 or mail to abija.fredy@ample.co.in ** Requirements: ** - Strong communication skills. - Passion for technology and Apple products. - Ability to provide excellent customer service. - Prior sales experience preferred but not mandatory. - Must be able to work in a fast-paced environment.
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
Madikeri
Work from Office
Serve food courses and alcoholic beverages to guests Set tables according to type of event and service standards Answer questions on menu selections Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen Record transaction in MICROS system at time of order Check in with guests to ensure satisfaction with each food course and/or beverages Maintain cleanliness of work areas, china, glass, etc, throughout the day Complete closing duties, including restocking items, turning off lights, etc Present physical and accurate check to guest and process payment Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats (eg, small print) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience
Posted 2 months ago
1.0 - 4.0 years
4 - 5 Lacs
Thane, Vadodara, Mumbai (All Areas)
Work from Office
Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
Onboarding of new clients. Handling the accounts given to an individual. To give trainings to clients. To resolve all client queries over Mail/Chat/Skype. Fresher with excellent comm skill can apply Rotational Shift, Male candidates only. . Required Candidate profile Excellent written & verbal communication skills Male only Perks and benefits Incentives & allowance
Posted 2 months ago
2.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Brand :- Subway Role & responsibilities The Assistant Restaurant Manager at Subway assists in overseeing the daily operations of the restaurant to ensure efficient and high-quality service. This role involves supervising and supporting the restaurant team, maintaining cleanliness and hygiene standards, and contributing to the achievement of sales and customer service goals. Assists Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions. Restaurant Manager is the in charge of a designated restaurant. Responsible for controlling day-to-day operations by scheduling labor, ordering food supplies and developing the restaurant team. Operate within standard operating procedures (SOPs). Team TrainingRole & responsibilities Preferred candidate profile Customer Satisfaction with best best product - Inventory Control - Revenue Management - Team Building/Leadership - Conflict Resolution - Budgeting - Candidates must have working experience in Restaurant & Hotel. Proven work experience as a Manager. Maintaining the restaurant's revenue, profitability and quality goals. Strong leadership, motivational and people skills. Candidate from QSR & Fast Food Preferred Hotel Management Graduate Perks and benefits 3 Lakhs to 3.5 Lakhs
Posted 2 months ago
0.0 - 2.0 years
2 - 6 Lacs
Jaipur
Work from Office
-Trained and Developed in all the levels of management. -Leading a team of 15-20 Associates. -Building Confidence, Personality & all sorts of Skills -Learning B2B & B2C Sales. -Freshers (No Targets) JAIPUR HR MAHIMA: 7850039509 ( FOR APPOINTMENT)
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
11.0 - 15.0 years
14 - 24 Lacs
Hyderabad
Work from Office
Candidates with age max up to 36 can apply Role & responsibilities Supervise and manage Mall operations including property management, tenant management, customer service, contract services such as facility management, cleaning, security, maintenance etc. Ensure smooth day to day functioning of the Mall, facilitating good environment for retailers business activity and delightful customer experience Position Details Identify key performance characteristics of each Retailer Category. Create and manage Data- base for the identified parameters. Knowledge of Retailing Presentation Issues like Lighting, Fixtures, Windows & Display Signage Merchandising requirements & solutions Storefronts trends, Fit-out guidelines, Tenant Co-ordination Supplier evaluation & selection Establish criteria for Vendor categorization and evaluation Maintain references for establishing credibility of Vendors Understand the commercial capabilities of Vendors Supplier Management Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs Review Vendor performance and taking corrective actions to ensure timeliness and quality of supplies MIS Analyze and evaluate ongoing Business Performance Manage the business planning & budgeting process Timely and accurate reporting of Mall performance Customer Understanding Develop an intimate knowledge of shoppers Attitudes and Behaviors Develop intimate knowledge of Retailers site selection criteria and other requirements including their merchandising preferences Safety Knowledge and operation of Fire Equipment Ensure safe practices in Mall traffic & Parking Control Understand the traffic movements in the Mall premises Management of Parking Spaces for effective utilization Road Safety Liaison with Local Authorities Police Fire Hospitals Crowd Control Understanding the crowd dynamics Plan for rush situations Understanding of panic situations Customer Interaction Participate in the Development of Customer or Channel Specific Marketing Strategies Providing input to the trade Proposition Contribute to category Management Customer Relationship Management Customer Satisfaction Understanding factors influencing customer satisfaction and dissatisfaction Monitoring RSI & CSI to identify changes in Customer preferences and market trends Identify opportunities for improving customer satisfaction retailer Principles and Practices Elements of Retailing, including Principal types, ownership structures, and retailing terminology Price points, merchandising, advertisements Additional Skills: Fluency in English Interpersonal & analytical skills Proficiency in MS Office Teamwork Contact Details : Konika Singh 8104986816
Posted 2 months ago
5.0 - 10.0 years
0 - 1 Lacs
Singapore, Chandigarh
Work from Office
Khansama Tandoori Restaurant - Singapore requires experienced service staff who can manage the entire restaurant operations Contact Mr Sanjeev +919779152778 Preferred candidate profile
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3LPA-4.5LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 2 months ago
0.0 - 5.0 years
1 - 4 Lacs
Kharagpur, Siliguri, Bardhaman
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3LPA-4.5LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 2 months ago
4.0 - 9.0 years
3 - 5 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Station Manager Job Description Coordination between HO to IRCTC and HO (Base + IRCTC/Railways official liaising. Store team) to Train Operation team Implement all company policies and SOPs. ¢ Local Purchase Bills & Documentation verification for ¢ Legal compliances documentation prepare, check FI and proceed for Payment. and verify as per compliance. ¢ Company & Railway assets & Equipment inventory ¢ Passengers feedback & complaints review and verification and authorize the replacement or top-up. share PoA. ¢ On-board check weekly or fortnightly to get actual ground report. ¢ Fines & Deduction to wave off or minimise to Zero. ¢ Ration/service items receiving and returning record match with SAP data. ¢ Ration Bundle review & Base Kitchen Food ordering check & wastage control analysis with team includes TMs & RMs ¢ GP%age to monitor & analysis of all respective train and enforce the PoA for improvement as and when required. ¢ PAD & Catering sale improvement analysis with TMs & RMs ¢ Manager Front at trip end, to check with all supporting documents and verify & analysis of occupancy vs actual. ¢ Service/sale items consumption & returning analyses as per occupancy ¢ Legal documentation check and verification for train ¢ Manpower Management in terms of hiring, training, deployment and transfer/de-board etc with proper justification. or staff. ¢ Verify all racks staff attendance marked by Rack Manager and checked by Train manager. Asst. Train Manager / Train Manager Job Description ¢ Monitor GP percentage of all racks per trip and ¢ Maintain register for company & railway assets needful to be done if not achieving the targeted GP & equipment inventory %age. ¢ Food ordering as per Occupancy chart. ¢ Set & fix the monthly ration bundle. ¢ Staff positioning & attendance through duty roster ¢ Ration & Service Items Quality, Quantity, Manufacturing, & Packet condition check & Report ¢ FI bills collection/verification with actual ¢ Formats & Checklist implementation check and verify daily. receiving/consumption. ¢ Passengers query or complaints resolution if ¢ Manager Front at trip end, to check & verify pending from RMs. with all supporting documents. ¢ Manager Front to verify and forward to seniors for next check. ¢ Check all legal documentation availability and renewal for train or staff. ¢ All service or sale items bills from store or outsource to check and verify. ¢ Briefing of staff to avoid complaints and positive ¢ Close all deficiency (Store or Base Kitchen) with passenger feedback due approval from seniors on daily basis if any. ¢ Company & Railway assets inventory check and ¢ Check all racks staff attendance and verify with actual. verify and report to seniors. ¢ PAD & Catering sale improvement planning. Asst. Rack Manager / Rack Manager Job Description ¢ Working closely to achieve the targeted GP ¢ Proper round in all coaches during meal service to Percentage. avoid any complain. ¢ Staff Briefing about service standards, Sale targets, ¢ Fill all provided job card, checklists and formats daily, previous complaints & current updates if any. weekly & monthly as and when required. ¢ Check all service/sale items quantity as per order and ¢ Formats & Checklist implement and update daily. distribute coach wise. ¢ Legal documentation availability and renewal for train ¢ Check all expiry dates of ration item & food quality on or staff. board. ¢ Complaints to close on-bard with proper and positive ¢ Passengers meet and greet on board and collect passenger feedback positive feedbacks during & after each service. ¢ Share any deficiency (Store or Base Kitchen) daily if ¢ Develop PR with passengers to avoid any any. written/online complaints. ¢ Check ration bundle according to current occupancy ¢ Ensure all on-board staff is performing as per company rate time to time. and industry norms. ¢ PAD & Catering sale target to achieve as per company ¢ Marking attendance of all concerned staff of particular norms. rack. ¢ Prepare list of returning quantity of sale & Service ¢ Prepare occupancy sheet signed by OBCS & TS and manager front duly attach all bills & supporting documents. items
Posted 2 months ago
1.0 - 6.0 years
0 - 0 Lacs
Ahmedabad
Work from Office
- Strong experience in hotel and F&B operations with top hospitality brands In-depth menu knowledge - Proven experience dealing with VIP clientele Role & responsibilities
Posted 2 months ago
1.0 - 3.0 years
0 Lacs
Ahmedabad
Work from Office
Role & re- Female candidates preferred - IHM background with experience in reputed brand hotels - Excellent communication skillssponsibilities
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 9147047910, 6296317938, 9073639536
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Kharagpur, Siliguri, Asansol
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 9147047910, 6296317938, 9073639536
Posted 2 months ago
5.0 - 10.0 years
2 - 5 Lacs
Jamnagar
Work from Office
We refer to an opening for the position of Outlet Manager/Assistant Outlet Manager (FOOD/QSR) in our company Theobroma Foods Pvt. Ltd. to be based at Patel Colony, Jamnagar, Gujarat. Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent range of offerings that include brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 35 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. For More Information about the Company: LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/ Website - https://theobroma.in/ Facebook - https://www.facebook.com/theobromaindia/ Instagram - https://www.instagram.com/theobromapatisserie/?hl=en JOB DESCRIPTION: To develop a high performing outlet team Drive profitable sales growth for the assigned outlets by ensuring the following: Exceptional guest experience Accurate demand forecasting Dashboard management - Swiggy / Zomato / Online brand-store Attractive in-store product displays Local store marketing (LSM) activities Maintain standard reports and checklist Drive process rigour and operational efficiency Abide by financial audits with acceptable standard variance Ensure maintenance and upkeep of the outlets, with support from maintenance team Driving goodwill of brand image and recommend ways to improve it On the job training of associates Organize with duty rostering and supervise shifts Appraise staff performance and provide feedback to improve productivity To comply with FSSAI norms, all health and safety regulations| Technical skills General Management Basic computer skills Numerical skills Preference for candidates with understanding of food and work safety Soft skills Good communication skills in English and local language Team management Street Smart Analytical and problem-solving skills Crisis management Experience dealing with local authorities Handling guest grievances Personality, Values and Attitude Aligned with Theobroma values and ethical principles Warm personality Ownership Hands on People and guest focussed Target oriented Self-motivated Can manage stressful situations Reporting to: Area Manager & General Manager Job Location: Number 4, Sheri, Patel Colony, opp. indusland bank, near St Anns school, Patel Colony, Jamnagar, Gujarat 361001 In that context, please let us know the following: 1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N) 2. Present CTC In Lacs per annum (Fixed + Variable separately) 3. Expected CTC in Lacs per annum 4. Detailed CV in Word format (very important). 5. Last 3 months salary slip 6. Notice period. 7. Current Job Location 8. Willingness to be stationed at Patel Colonu, Jamnagar, Gujarat? (Y/N) 9. If you have ever applied to/contacted by any consultant or by Theobroma Foods Pvt. Ltd. for any positions in their organization. (Y/N). If yes, give details. 10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work. 11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc) Kindly reply to all the questions put forth in the e-mail to take your candidature forward. Please treat this as urgent and reply under the same subject line. Kindly send your updated resume to sujal.patel@theobroma.in Alternatively, you can share it via WhatsApp at 97121 48353. Regards Sujal Patel Manager HR +91- 97121 48353 THEOBROMA FOODS PVT. LTD. Block/Survey No 26,27,40 & 41, Sector -3, Akshar Industrial Park, Opp, Zydus Cadila Pharma, Village: Vasna Chacharavadi, Changodar, Tal: Sanad, Dist: Ahmedabad 382213, Gujarat, India.
Posted 2 months ago
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