Ihits Technologies (P) Ltd

Responsible for resolving client issues via onsite , Email, Phone and Remote software Maintain accurate records of daily communications and issues resolve Collaborate with team members on knowledge transfer, procedures and standards Be able to understand nature of client issues and resolve them in timely Maintain policies and procedures when working with clients and provide appropriate information Strong verbal and written communication skills in English Installation/Training of the software at client side or on call Can arrange and show the demonstration at client side Can travel all over India Submission of Daily/Weekly or Monthly support activity to the Senior Qualification/ Key Skills B. Tech, Diploma/degree Computer application skills needed Knowledge in MS SQL Server Windows Operating System IIS Configuration Fluency in English and Malayalam Preference for Male candidates Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Work Location: In person