Role: Customer Service Executive (International– Voice/ Chat /Email Process) Location: MSR North Tower, near Manayata Tech Park Mode: Work from Office Shift: Rotation shift Working days 5-day working week with 2 days off. Walk in -Drive at Office on 20th September – 30th September Time and Venue 9.00 AM - 5.00 PM IGT Solutions 14th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Please mentioned below job code while coming for Walk in : 27993 Key Requirements: Must have 6+ months of exp in Customer Service / Call Center Excellent communication in English is Mandate Willing to work in a 24/7 rotational shift environment Strong customer handling skills & professional attitude People looking for Customer Service Executive/ Customer Support Representative / International Voice Process/International Email/ Chat process / Customer Care (Voice/ Non-Voice)/ BPO Customer Service / Call Center Executive can also apply Education: Undergrad/Graduation both can apply Contact no : +91 9560848190 E ID: [email protected] It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Application Deadline: 30/09/2025 Expected Start Date: 06/10/2025
Customer Service Executive - Email Process at IGT Solutions (Gurgaon) Company: IGT Solutions (A Next-Gen Customer Experience Company) Location: Gurgaon, India Employment Type: Full-time About IGT Solutions: IGT Solutions is a global leader in providing integrated BPM (Business Process Management), Technology, and Digital Services & Solutions. We partner with the world's most innovative brands to deliver transformative customer experiences (CX). Join our dynamic team in Gurgaon and be the voice of our valued customer! The Opportunity: Customer Service Executive - Email Process We are hiring highly motivated and articulate individuals for a Customer Service Executive role, focusing on our Email support process. You will be responsible for managing and resolving customer queries for one of our prestigious clients in the financial services sector, delivering an exceptional service experience. Key Responsibilities: Manage customer inquiries and resolve issues efficiently and accurately through written communication (email). Maintain a high standard of written English communication, ensuring clarity, conciseness, and correct grammar in all correspondence. Adhere to defined process flows and service level agreements (SLAs) for timely customer resolution. Document customer interactions and transactions meticulously in the designated systems. Collaborate with internal teams to escalate and resolve complex customer concerns. What We Require: Education: Mandatory Graduate in any stream. Experience: Minimum 6 months of proven experience in a Customer Service role is essential (Voice, Email, or Chat process experience will be highly preferred). Excellent proficiency in written English communication and comprehension. Strong customer orientation, problem-solving abilities, and attention to detail. Willingness to work in a challenging and high-energy environment. Work Structure: Working Days: 6 days working week. Shift: Rotational Shifts (candidates must be comfortable working in a 24/7 environment, including night shifts if required). Week Off: Rotational Week Off. Perks: Transport facility available (within defined operational limits/routes). Ready to join a globally recognized CX brand? If you meet the above criteria and are looking for a fantastic opportunity in Gurgaon, click 'Apply Now' to begin your application! #IGTSolutions #CustomerService #EmailProcess #JobsInGurgaon #BPOJobs #Hiring #CustomerExperience #GraduateJobs Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Leave encashment Paid time off Language: English (Preferred) Hindi (Preferred) Work Location: In person
Customer Service Executive - Email Process at IGT Solutions (Gurgaon) Company: IGT Solutions (A Next-Gen Customer Experience Company) Location: Gurgaon, India Employment Type: Full-time About IGT Solutions: IGT Solutions is a global leader in providing integrated BPM (Business Process Management), Technology, and Digital Services & Solutions. We partner with the world's most innovative brands to deliver transformative customer experiences (CX). Join our dynamic team in Gurgaon and be the voice of our valued customer! The Opportunity: Customer Service Executive - Email Process We are hiring highly motivated and articulate individuals for a Customer Service Executive role, focusing on our Email support process. You will be responsible for managing and resolving customer queries for one of our prestigious clients in the financial services sector, delivering an exceptional service experience. Key Responsibilities: Manage customer inquiries and resolve issues efficiently and accurately through written communication (email). Maintain a high standard of written English communication, ensuring clarity, conciseness, and correct grammar in all correspondence. Adhere to defined process flows and service level agreements (SLAs) for timely customer resolution. Document customer interactions and transactions meticulously in the designated systems. Collaborate with internal teams to escalate and resolve complex customer concerns. What We Require: Education: Mandatory Graduate in any stream. Experience: Minimum 6 months of proven experience in a Customer Service role is essential (Voice, Email, or Chat process experience will be highly preferred). Excellent proficiency in written English communication and comprehension. Strong customer orientation, problem-solving abilities, and attention to detail. Willingness to work in a challenging and high-energy environment. Work Structure: Working Days: 6 days working week. Shift: Rotational Shifts (candidates must be comfortable working in a 24/7 environment, including night shifts if required). Week Off: Rotational Week Off. Perks: Transport facility available (within defined operational limits/routes). Ready to join a globally recognized CX brand? If you meet the above criteria and are looking for a fantastic opportunity in Gurgaon, click 'Apply Now' to begin your application! #IGTSolutions #CustomerService #EmailProcess #JobsInGurgaon #BPOJobs #Hiring #CustomerExperience #GraduateJobs Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Leave encashment Paid time off Language: English (Preferred) Hindi (Preferred) Work Location: In person
Airline Customer Service Representative Job Summary We are looking for a dedicated, professional, and detail-oriented Customer Care Representative (CCR) to join our Airline Process Team . This role involves providing exceptional customer service and support to airline passengers via phone — assisting with travel-related inquiries, bookings, cancellations, and issue resolution . What You’ll Be Doing Deliver a delightful and seamless customer experience on every call. Handle customer queries related to flights, bookings, and travel concerns. Provide accurate and timely information while ensuring complete satisfaction. Maintain professionalism, empathy, and efficiency in all interactions. Who We’re Looking For Fresher or Experienced candidates welcome (customer service experience preferred). Graduate / Under-Graduate (any stream). Excellent communication skills (verbal & written). Customer-focused mindset with strong problem-solving abilities. Good computer proficiency and typing speed. What You’ll Get Salary: ₹16,500 (Basic) per month. Attractive Incentive Plans Available Working Days: 6 days a week. Both-side transport facility available. Promising career progression and growth opportunities. Comprehensive training & skill development. A world-class work culture that supports your professional success! If you’re ready to kick-start your career in the dynamic world of airline customer service, we’d love to have you on board! Apply Now – Let your career take flight with us! Contact Person - Swati Phone Number/Whatsapp - +91 96431 09925 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹16,500.00 per month Work Location: In person
Job Description: As a Customer Care Executive/Voice Process, you will engage with customers through inbound and outbound calls, addressing inquiries, resolving concerns, and ensuring a top-tier experience for passengers of a prominent global airline brand. Competitive CTC up to ₹16,500 per month plus Incentives Requirements: Graduates and undergraduates welcome 0–1 year of experience (freshers encouraged!) - Gurugram Location Strong verbal communication abilities in English Openness to work in rotational or odd-hour shifts Key Responsibilities: Professionally handle customer calls / Voice process Resolve queries, complaints, and service issues Provide accurate product and service information Maintain high call quality and process standards Log interactions systematically Escalate complex issues as needed Meet daily and weekly performance targets What We Offer: Transportation provided during odd-hour shifts Six-day work week Competitive CTC up to ₹16,500 per month plus Incentives Opportunity to collaborate with a premium global airline brand Dynamic and growth-oriented work environment Ready to embark on a rewarding career journey? Share your resume with us at [email protected] or contact us at 9540680183(whatsapp) It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Job Type: Full-time Pay: ₹15,000.00 - ₹16,500.00 per month Benefits: Health insurance Life insurance Paid time off
Job Description: As a Customer Care Executive/Voice Process, you will engage with customers through inbound and outbound calls, addressing inquiries, resolving concerns, and ensuring a top-tier experience for passengers of a prominent global airline brand. Competitive CTC up to ₹16,500 per month plus Incentives Requirements: Graduates and undergraduates welcome 0–1 year of experience (freshers encouraged!) - Gurugram Location Strong verbal communication abilities in English Openness to work in rotational or odd-hour shifts Key Responsibilities: Professionally handle customer calls / Voice process Resolve queries, complaints, and service issues Provide accurate product and service information Maintain high call quality and process standards Log interactions systematically Escalate complex issues as needed Meet daily and weekly performance targets What We Offer: Transportation provided during odd-hour shifts Six-day work week Competitive CTC up to ₹16,500 per month plus Incentives Opportunity to collaborate with a premium global airline brand Dynamic and growth-oriented work environment Ready to embark on a rewarding career journey? Share your resume with us at Ajay.Bhakuni@igtsolutions.com or contact us at 9540680183(whatsapp) It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Job Type: Full-time Pay: ₹15,000.00 - ₹16,500.00 per month Benefits: Health insurance Life insurance Paid time off