505 Ignite Jobs - Page 21

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), you’ll be a part of bringing humanity to business. #experienceTTEC Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM Interested in Relocating? Virtual interviews accepted as well What You’ll Be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring To The Role 1 year or more customer service experience – Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Primary Location India-Gujarat-Ahmedabad Job _Customer Care Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative - Voice working onsite in Mumbai, Maharashtra you’ll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all! #experienceTTEC Our recruitment hub is open for walk-in applicants from Monday to Friday, between 10:30 am to 6:00 pm. Visit TTEC Mumbai at 403 & 404, Nesco IT Park. Virtual interviews are available for those currently living outside of Mumbai and considering relocating into the city. What You’ll Be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Connect and resolve issues with customers using via verbal & written communication What You Bring To The Role 1 year customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacy What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values. Monthly CTC between INR 39,000 - 45,000 with performance based bonus opportunities and night differential. And we have a healthy benefits package based on your position that could include transportation provided for night shifts, PTO, tuition reimbursement, health and wellness incentives A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location India-Maharashtra-Mumbai Job _Customer Care Representative

About Us Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement CloudTM provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. More than 2,200 organizations around the globe including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Overview Seismic is a leader in sales enablement technology, delivering integrated solutions that connect marketing, sales, and buyers to drive meaningful engagement. We develop cutting-edge SaaS solutions, ensuring innovation, quality, and global reach to meet our customer needs. We specialize in delivering modern, scalable, and multi-cloud solutions that empower businesses to succeed in today’s digital era. Leveraging the latest advancements in technology, including Generative AI, we are committed to driving innovation and transforming the way businesses operate. As we embark on an exciting journey of growth and expansion, we are seeking a talented Information Security Analyst to join our team in Hyderabad, India. Who You Are You are a highly motivated and detail-oriented security professional with 1-2 years of experience in information security. You possess a strong understanding of security principles and are passionate about identifying and mitigating vulnerabilities. You are a strong communicator and collaborator, with the ability to effectively communicate technical information to both technical and non-technical audiences. You are a quick learner, eager to expand your knowledge in the ever-evolving cybersecurity landscape, and possess a strong work ethic with a focus on continuous improvement. What You’ll Be Doing This role is responsible for identifying, assessing and mitigating security vulnerabilities in software applications. They work closely with development teams to integrate security practices into the Software Development Lifecycle (SDLC) and help ensure that applications are secure and compliant with relevant standards and regulations. As part of this role, you will assist with the following: Review AppSec (SAST/DAST/SCA/Container/API) vulnerabilities, evaluate risk and verify vulnerabilities Respond to customer RFPs within SLAs. Proactively review and triage alerts related to our security tool set (CrowdStrike, Netskope, Snyk, Veracode, NoName) Communicate with our engineering department on potential risks within their applications, best practices, and fixes. Support technical security assessments to ensure services follow secure design principles across our engineering portfolio. Work with the security operations team to integrate security tooling into the CI/CD pipeline to automate security testing and vulnerability detection. Document and updating information security processes. What You Bring To The Team Must Haves Minimum 1 –2 years of Information Security experience. Knowledge of OWASP Top 10, and related CWEs and CVEs. Solid understanding of information security best practices related to: Application security Cloud security GRC Ability to read and understand at an analyst level at least one major programming language and framework (C#, .NET, JavaScript, Python, Ruby, Java.) Foundational Knowledge with Application Security (Software composition analysis, Static/Dynamic analysis, and API Security) Experience with a ticketing tracking system (e.g. Jira) Great communication skills, with the ability to collaborate across development, operations, and security teams. Highly proficient in spoken and written English Completed at least one security certification (e.g. SEC+, ISC2 CC or any others) Nice To Haves Proficiency with a scripting language such as Python, PowerShell or Bash Experience with answering Vendor Security Questionnaires Experience with an access management solution. Threat modeling experience following STRIDE methodology. What We Have For You At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement CloudTM provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. More than 2,200 organizations around the globe including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Overview Seismic is a leader in sales enablement technology, delivering integrated solutions that connect marketing, sales, and buyers to drive meaningful engagement. We develop cutting-edge SaaS solutions, ensuring innovation, quality, and global reach to meet our customer needs. We specialize in delivering modern, scalable, and multi-cloud solutions that empower businesses to succeed in today’s digital era. Leveraging the latest advancements in technology, including Generative AI, we are committed to driving innovation and transforming the way businesses operate. As we embark on an exciting journey of growth and expansion, we are seeking a talented Information Security Analyst to join our team in Hyderabad, India. We are looking for a security practitioner who is an out of the box thinker and motivated to automate as much as possible. You can talk about times you have taken the initiative to automate tedious tasks, and the metrics related to what you automated. Should be able to work in ambiguous situations where no defined process is outlined. Instead, you create one. Who You Are You are a highly motivated and results-oriented security professional with 3-5 years of experience in application security. You are a hands-on individual with a strong understanding of the software development lifecycle (SDLC) and a passion for automating security tasks. You thrive in a fast-paced environment and are comfortable working independently to solve complex problems. You possess excellent communication and collaboration skills, and you are able to effectively communicate technical information to both technical and non-technical audiences. You are a continuous learner, always seeking to improve your skills and stay abreast of the latest security threats and vulnerabilities. What You’ll Be Doing This role is responsible for identifying, assessing and mitigating security vulnerabilities in software applications. They work closely with development teams to integrate security practices into the Software Development Lifecycle (SDLC) and help ensure that applications are secure and compliant with relevant standards and regulations. Respond to customer RFPs within SLAs. You will be responsible for helping review AppSec (SAST/DAST/SCA/Container/API) vulnerabilities, evaluate risk and verify vulnerabilities. Review and triage alerts related to our Security toolset (CrowdStrike, NetSkope, Snyk, Veracode) Communicate with our engineering department on potential risks within their applications, best practices, and fixes. Perform technical security assessments to ensure services follow secure design principles, policies, and standards across our engineering portfolio. You will work with developers to integrate security tooling into the CI/CD pipeline to automate security testing and vulnerability detection. Develop and enhance automation processes in SDLC. Develop, and update documentation on current practices as well as updating security processes. What You Bring To The Team Must Haves Minimum of 3-5 years of experience. Experience in developing controls to protect against the OWASP Top 10 Web application vulnerabilities, API vulnerabilities, and related CWEs & CVEs Ability to read, understand and identify vulnerabilities within the codebase at a mid – level at least two of the major programming languages and frameworks (C#, .NET, JavaScript, Python, Ruby, Java, Scala, Go, PHP.) at a mid-level of at least two of the major programming languages Demonstrate knowledge in AppSec, DAST, SAST, SCA, Container scanning Hands on experience with Snyk, Veracode, NoName, GHAS (CodeQL, Dependabot) or similar platforms. Experience with securing API’s and API tools (PostMan, NoName, Swagger) Knowledge of CI/CD and automation/orchestration tools (e.g. Jenkins, GHA, Argo) Knowledge and experience with one major cloud (Azure, AWS, GCP) Understanding of Container/Kubernetes infrastructure Experience with a ticketing tracking system (e.g. Jira) Experience Threat modeling web applications following an industry standard methodology (e.g. STRIDE). Experience with developing policies for an advanced VPN solution (e.g. Netskope, Palo Alto) Achieve at least one security certification (e.g. SEC+, CySA+, AWS Certified Security, AZ-500, or similar) Excellent communication skills, with the ability to collaborate across development, operations, and security teams. Highly Proficient in spoken and written English Nice to Haves Experience with OneTrust Proficiency with a scripting language such as Python, PowerShell or Bash Experience with securing kubernetes/container infrastructure. Experience with Workato. Experience in developing controls to protect against the OWASP Top 10 Large Language Models & GenerativeAI and related CWEs & CVEs What We Have For You At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description JOB SUMMARY: The Systems Engineer plans, implements and oversees Fanatics infrastructure, corporate systems, and identity Management. Supports on-premises storage and compute services for both in-house and externally facing systems. The main objective is to build and maintain high-availability infrastructure to sustain the online and internal information technology activities of our users. GENERAL DUTIES AND RESPONSIBILITIES: Provide expertise and assist customers, developers, and partners with design decisions. Provide on-going maintenance and implementation of updates and patches. Recommend and implement standards, policies, and procedures to achieve agreed upon service levels by tuning, maintaining, and supporting a breadth of infrastructure. Providing design recommendations and expertise regarding the integration and architecture of commercial application packages. Develops and Plan lifecycle replacement, coordinate outages, and perform performance tuning for applications and hardware. Maintain monitoring and data gathering systems for reporting and performance purposes. Establish and maintain working relationships with vendors to address and resolve problems. Work closely with the business stakeholders and developers to ensure smooth planning, implementation and cutovers of systems. Maintain the systems roadmap for lifecycle, improvements and upgrades and capacity planning functions. Participate in all technical aspects of server technology, Virtualization, Storage, Replication, and security projects including, short and long-term planning. Provide technical support, operations and problem resolution of systems infrastructure as required, including 24X7 On-Call support. Provide support and implementation planning for business continuity and disaster recovery. Prepare and deliver presentations to a variety of technical and non-technical audiences. Must have a good grasp of system trends and the mission of the group to provide the most cost effective and efficient systems. Manage identity and access, including the implementation and maintenance of Microsoft Active Directory. Azure And AWS Cloud Technologies Design, implement, and manage cloud-based solutions to support business operations. Ensure the security, availability, and performance of cloud services. Collaborate with teams to migrate existing applications and infrastructure to cloud platforms. Utilize Infrastructure as Code to Promote automation when appropriate Monitor and optimize cloud resource usage and costs. Stay updated with the latest cloud technologies and best practices to provide innovative solutions. EDUCATION REQUIREMENTS: Bachelor’s degree in computer science, Information Systems or related field OR equivalent combination of education and experience GENERAL KNOWLEDGE, SKILLS, AND ABILITIES: 2+ years of experience Limited supervision to manage time, tickets, priorities. Needs assistance with doing specific tasks necessary to the role. Able to assist another engineer with tasks within a project. Work would focus on reactive operational support work. Ability to build strong working relationships with peers, managers, and internal customers. Experience supporting operational availability in an enterprise environment. Experience developing or monitoring and maintaining enterprise infrastructure on multiple platforms. Knowledge of configuration with Microsoft OS, LINUX OS, VMWare, SANs, and Hyperconverged Infrastructure. Knowledge of configuration with PCI DSS. Knowledge of configuration of Windows 20XX, Active Directory, IIS, Linux, DNS, DHCP, FTP and SMTP. Knowledge of configuration .net, PowerShell, Web Architecture, Multi-tier Architecture. Proven ability of scripting skills in Ansible, PHP, Python, Bash, Terraform or PowerShell. knowledge of applications and development methodologies. Proficient knowledge and experience with network and systems management tools. Proficient ability to document designs and reference architectures in detail using workflows, diagrams, and technical documents. Proven written and verbal communication skills, including an ability to provide a synopsis to management. Strong analytical abilities and professional office experience necessary. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About The Team Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: Build Championship Teams Obsessed with Fans Limitless Entrepreneurial Spirit Determined and Relentless Mindset