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4.0 - 9.0 years

6 - 9 Lacs

Bengaluru

Work from Office

About the Company- Leading BPO in Bangalore Hiring for WFM Scheduler/AM Scheduler Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Responsibilities Forecast Upload and generate the Intraday Patterns (IDP) Schedule Generation and Optimization Review IDP (Requirement vs Schedule) with sites/Partners Recommend required headcount with sites/Partners by running different scheduling scenarios Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR % Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities Ensure resource allocation aligns with project goals and organizational capacity Lead and motivate team members to achieve scheduling objectives efficiently Establish quality control measures to ensure accuracy and consistency in scheduling outcomes Drive continuous improvement initiatives to enhance scheduling processes and team performance Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments Identify inefficiencies in manual scheduling processes and implement automation to improve accuracy and efficiency Leverage machine learning and data analytics to enhance workforce scheduling models Stay updated with emerging technologies in WFM, automation, and AI-powered workforce optimization Explore RPA (Robotic Process Automation) opportunities to minimize manual interventions in scheduling Benchmark against industry leaders to adopt best practices in scheduling innovation Monitoring mailbox and managing the workload Will be actively involved in updating the real time exceptions and schedule changes through email request Qualifications Educational Qualification: Bachelors degree Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software Experience in IEX and Alvaria WFM tool is required, preferably Alvaria Team handling experience shall be an added advantage Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make decisions in time sensitive ambiguous situations Ability to multitask and manage multiple projects simultaneously Strong problem-solving skills and adaptability to changing priorities Pay range and compensation package UPTO 9LPA Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 ```

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3.0 - 8.0 years

0 - 0 Lacs

pune, bangalore, hyderabad

On-site

Job Summary : We are hiring a highly analytical and detail-oriented WFM Real-Time Analyst (RTA) to join our Workforce Management team. The ideal candidate will be responsible for monitoring real-time queue performance, ensuring optimal agent productivity, and adjusting workforce plans to meet SLA targets. Hands-on experience with Blue Pumpkin , Oracle RTA , or similar Workforce Management tools is mandatory. Key Responsibilities : Monitor real-time service levels and adherence to schedules Track agent productivity and provide instant feedback to floor supervisors Make intraday adjustments to staffing based on call volume trends Collaborate with Ops and WFM teams to optimize shift allocations Generate and distribute real-time and intraday performance reports Provide actionable insights to improve operational KPIs Manage agent skill sets and routing updates within WFM tools Identify and escalate system issues affecting queue performance Maintain accurate agent status codes and schedule adherence Mandatory Skills & Tools : Experience with Blue Pumpkin , Oracle RTA , IEX , Aspect , Genesys , or equivalent WFM software Strong understanding of contact center operations Advanced MS Excel skills (Pivot, VLOOKUP, Charts) Real-time monitoring and reporting skills Strong communication and stakeholder management abilities Quick decision-making under pressure Preferred Qualifications : Bachelors degree in any stream Certifications in Workforce Management or RTA tools (if available) Prior experience supporting BPO/KPO or large-scale contact centers

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The ideal candidate should have a minimum of 2 years of experience in Workforce Management. You should possess strong skills in RTA, Real Time Analyst, IEX, Avaya CMS, Planning, Rostering, and Scheduling. The job is based in Bangalore with an annual CTC of 6 LPA. The candidate should be available to start immediately and must be a graduate. The job follows a 5-day working schedule with 24/7 shifts. The responsibilities include WFO tasks such as real-time monitoring, schedule adherence, and optimizing workforce efficiency. The candidate should be familiar with workforce management tools and techniques to ensure smooth operations. In addition to the base salary, the company provides benefits such as Provident Fund. The candidate should be willing to work on weekends and night shifts and will receive a shift allowance for the same. The preferred candidate will have a total of 2 years of work experience. This is a full-time, permanent position that requires in-person work at the designated location in Bangalore. If you meet the requirements and are interested in this opportunity, please contact us via email at nehagenesis021@gmail.com.,

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5.0 - 10.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Must have Min 5+yrs exp in WFM RTA & Min 1+yrs exp as a WFM Team Leader RTA. Handled a team of Real Time Analyst's US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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3.0 - 8.0 years

2 - 6 Lacs

Gurugram, Delhi / NCR

Work from Office

Role & responsibilities Total 3-5 yrs of experience, with least 1-2 years as an RTA. Hands on exposure to any WFM tool like IEX, Aspect, Verint Hands on exposure to ACD tools like Avaya, Genesis, Aspect etc. Exposure to complex skill management for US programs. Preferred exposure to managing multiple vendors & multiple sites. High vigilance on Queue monitoring & highlighting observations based on SOP guidelines. Hands on experience on generating Interval level Intraday reports. Working knowledge of MS Excel. Some exposure to automation desired.

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4.0 - 9.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Must have Min 1+yrs exp as a WFM Team Leader RTA International BPO Bangalore Handled a team of RTA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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4.0 - 9.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Must have Min 3 to 4yrs exp in WFM Scheduling and Capacity Planning from BPO. End to End Scheduling exo required from BPO Contact Center. Occupancy/ Headcount Calculations. Fluent in English Call 8447780697 send CV monu@creativeindians.com

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11.0 - 15.0 years

10 - 11 Lacs

Hyderabad

Work from Office

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Take charge of service planning Create short term to long-range forecasts (but not limited to) for the following: workload, HC requirements, AHT Trends, shrinkage inputs, occupancy. Evaluate interval level attainment and trend against targets and forecast to identify production volume changes that will lead to workload reassessment and the appropriate realignment in specific or all fields on a regular basis Track and report forecasted vs actual production volume trends by LOB, campaign and site. Perform root cause analysis to identify the reasoning for poor service levels and create recommendation for turnaround at the soonest possible time. Monitor attendance and tardiness by day and interval, adjust for staffing challenges, update scheduling database and generate attendance reports. Adept in Capacity Planning and maintenance. Schedule and disseminate information Routinely clean up headcount roster and other related credentials in IEX/scheduling software supporting the program Loading the appropriate historical volumes and patterns into the scheduler to project month-over-month variances. Ensures that all operational staff are positioned effectively with minimal need for overtime to meet service level objectives. Completely schedule agent development activities per the budget without risk to service level objectives. When large-scale training and other initiatives require the use of other service area staffing, coordinate efforts by effectively communicating market/campaign. Able to identify needs for overtime and other necessary in office and out of office staffing adjustments ahead of time and incorporates into schedules. Advise and/or approve/deny time off requests based on objective analysis. Conduct regular and impromptu meetings with other departmental partners to go through staffing models, recommended actions and call out any potential risks to service level objectives and Bill to Pay together with the action plans to course correct at the soonest possible time. Responsible in creating multiple scheduling scenarios and present to stakeholders to determine optimum O/Us based on desired movements Core responsibility is to provide efficient schedules to cater to programs SLA Will support multiple LOBs and programs If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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Business Development Executive IVPL Instant Ventures Pvt Ltd Roles and Responsibilities Develop an approach suitable for lead generation and sales realization in the given region for IEX Trading, Renewable & Non-Renewable Bilateral Power Trading Developing sales strategies and setting realistic targets, in coordination with the Team Generate leads and do meetings with different commercial and industrial consumers daily Establishing, maintaining and expanding customer base Service the request of existing clients Compiling and analyzing sales figures and market scenarios Collecting customer feedback and market research Meets assigned targets for profitable sales volume and strategic objectives Maintaining relationship with Discoms, State Electricity Regulatory Commission, State Nodal Agency, SLDC, OA consumers etc. Maintaining and fostering relationship with Discoms, State Electricity Regulatory Commission and relevant govt agencies Organize workshops/meets with industrial associations for development of open access in state Analysing state tariff order & regulations and educating the same to clients Organize workshops for educating participants Represent company in conferences and workshops as speaker Prepare annual budget including volume projections and expenses Prepare daily/monthly savings/update reports for the clients or as needed. Desired Candidate Profile Qualification: -Graduate from a reputed Universities Experience: 6 months to 2 years experience in Open Access Power Sale Must have very good Written/Verbal communication skills Perks and Benefits: Matching to Industry Benchmark Job Type: Full time (Work from Home option also available) Travelling Required: Yes

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5.0 - 9.0 years

13 - 15 Lacs

Kolkata

Work from Office

ROLE : Analyst WFM (9A) DESIGNATION: Analyst, Real Time Management LOCATION : GGN YEARS OF EXPERIENCE : 1-2 Years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and KEY RESPONSIBILITIES Intraday real time monitoring of service levels for all queues for all sites through the operating window (Anytime 24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Real time communication with the WFM team and operations when call outs or changes need to be done (Agent States, queue conditions, weather) Support changes within routing profiles to move associates as needed Update and send reports related to the performance of each site including but not limited to shrinkage, occupancy, other KPIs and NPT usage Build and maintain strong relationships with key stakeholders from all sites to ensure shared objectives are met Review and work TTs assigned to the WFM team that require real-time assistance to different stakeholders Review and process VTO/PTO/OT/Non-Prod time requests in real-time Provide assistance to the other WFM teams as needed. Key Skills & Knowledge MS Excel Knowledge is required. Knowledge of IEX, Avaya and other Workforce Scheduling tools (Admin, setup, use, updated, edits, reporting) will be considered as an added advantage Graduate with 2+ years contact centre experience and Good Communication Skill MS Office PowerPoint, Word, Access, Outlook, etc. InContact/Oracle ACD and other ACD platforms to support multi-channel Environment – (Voice/Chat/Email/SMS) 1+ years’ Workforce Experience (RTA or greater) Basic knowledge of the call centre industry. Basic understanding of the financial impact of all decisions made within the Command Center (i.e.; system downtime; overtime; home early; utilization; percent answered; etc.). Knowledge of ACD and Call Center Workforce applications - preferred. Strong oral and written communication skills. Proficient in Microsoft Office. Ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. High attention to detail, sense of professionalism and ability to develop relationships Qualification : Graduate NOTE: It's a walkin drive

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4.0 - 9.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Must have Min 1+yrs exp as a WFM Team Leader RTA International BPO Bangalore Handled a team of RTA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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4.0 - 9.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Must have Min 1+yrs exp as a WFM Team Leader RTA International BPO Bangalore Handled a team of RTA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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2.0 - 5.0 years

4 - 9 Lacs

Mohali

Work from Office

Position Purpose: Scheduler is responsible for creating call volume forecasts, calculating staffing requirements, and organizing schedules for contact center operations. The Lead - Scheduler works directly with the operations team and the client to ensure that staffing levels are consistent on a real time basis and meet with business needs. Job Requirements: Work directly with the client and site operations team to build staffing strategies that take into account all possible variables that may affect staffing and call volume projections Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real time to ensure optimal productivity and efficiency Create scheduling matrices that ensure achievement of service level, schedule adherence and other financially impacting goals, using projections and/or historical information Create proper contingency plans to ensure that staffing remains as constant as possible in the event of an emergency Prepare and disseminate timely and accurate reports to operations management and clients Proactively monitor associate calling behaviors, efficiency, and availability and report deficiencies to operations team in real-time Qualifications: High school diploma or equivalent; 2 years of college preferred A minimum of three years workforce forecasting and scheduling experience in a call center environment Two years’ experience working with call center reporting and metrics required One year prior experience working with workforce management technologies ideally either Verint, IEX, Aspect, etc One year prior experience with Avaya or other ACD phone system required Strong analytical skills and ability to apply those real-time Proficiency in Microsoft Office Applications including Word & Excel and other relevant software Excellent problem solving and decision making skills Ability to operate effectively in a team environment Excellent oral and written communication skills and interpersonal skills Dependability regarding completion of assignments and attendance

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2.0 - 7.0 years

2 - 6 Lacs

Mumbai

Work from Office

About Lumina Datamatics : Lumina Datamatics is one of the top five Content Service Providers in India. It provides end-to-end content, data, and technology solutions for global publishers and retailers. The companys prestigious clientele includes 7 of worlds top 10 publishers and 3 of worlds top 5 retailers. Founded in 1975, Lumina Datamatics is part of the $160 million Datamatics Group. The group has more than 450 customers, which include several Fortune 500 companies spread across 70+ countries. For more details, please visit www.luminadatamatics.com Job Description: - RTA 2+ years of RTA Experience with hands-on experience of IEX and CXOne. • Oversee all real-time WFM activities to ensure operational and client goals are met • Implement analysis and reporting via WFM tools available • Prepare daily/weekly/monthly reports and distribute them to the leadership and Senior Management Team. • Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met. • Reporting of information such as call volumes, SL and abandon rates as and when required by the business. • Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage. • Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook. • Complete understanding of overall operational activities including phone, email, chat, community, and social media support. • Clear communication skills to manage client and stakeholder conversations. • Team player as well as a skilled individual contributor. • Ability to work on flexible schedules aimed at supporting a 24x7 operation, with the expectation that there may be either Day, Afternoon or Night shifts across all days of the week.

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0.0 - 5.0 years

2 - 4 Lacs

Noida

Work from Office

Sr. Executive RTA (Real Time Analyst) Exp - 2-3 years Location NOIDA (Sector-142) Compensation-4.2 LPA Job Summary: Executive- RTA Workforce Management (WFM) plays a crucial role in overseeing workforce planning, scheduling, real-time monitoring, and performance analysis. This function is essential for driving operational efficiency, optimizing resource use, and ensuring high-quality service delivery aligned with client expectations and business goals BPO Understanding: • Reports – Adherence Report, Realtime SL, Shrinkage Report etc. • KPIs (Key Process Indicators) – SL – Service Level (calls answered within threshold), AHT (Average handling Time), Abandon Rate, ASA (Average Speed of Answer), Occupancy, Utilization, Net Login, Staffed Time etc. • KRA (Key Result Area) – Managing Abandon Rate, Service Level, Leakage, Schedule adherence, Line Adherence etc. • Shrinkage – Planned Shrinkage, Unplanned Shrinkage, In office Shrinkage and out of office shrinkage etc. Qualifications and Experience: 1. Bachelor's degree in business administration, management, statistics, or a related f ield; advanced degree preferred. 2. 2-3 years of progressive experience in RTAs, with a proven track record of success in leading teams and driving operational excellence. 3. Good knowledge of workforce management principles, methodologies, and best practices, preferably in the BPO industry. 4. Proficiency in workforce management tools, and data analysis techniques. 5. Good analytical, problem-solving, and decision-making skills. 6. Good leadership, communication, and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.

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1.0 - 6.0 years

3 - 8 Lacs

Navi Mumbai, India

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Job Title: Research Associate Department/Function: BRL Reporting To: DGM Location: HO @ Govandi, Mumbai Working Days: 5 days from Office + Alternate Saturdays - 1st, 3rd & 5th Working Job Summary: Will work in Analytical development Lab of BRL. Responsible for analytical deliverables of Biologics Projects for all markets. Deliverables involves, but not limited to Method Development, Qualification, Technology transfer, Biosimilarity assessment, Forced degradation and Characterization activities. Responsible for independent planning and execution of experiments. Techniques include, but not limited to Chromatography, Electrophoresis, Spectrophotometric-Colorimetric assays and Higher order characterization for Biotherapeutics. Required Skillsets: Knowledge and hands-on experience of different chromatography modes like RP, HIC, IEX, SEC, etc is required. Preferred to have some working knowledge of biosimilars. The following are considered strong assets: Manufacturing industry experience, JAVA stacks experience. Maintain effective and cooperative working relationships with administrators, staff, users, project consultants. Good to have : Integration with Non SAP systems via RestAPI, SOAP API , SFTP etc. Experience Required: Experience of working on biotherapeutic proteins like Cytokines, Fc fusion peptides/proteins and/or Monoclonal antibodies is required Method Development and/or routine analytical support experience with biosimilars is a must Understanding of analytical deliverables involving CQA, QTPP, Biosimilarity, Forced degradation studies, Specifications setting, etc. is preferred. Accountability: To perform assigned analytical activities by following established systems and procedures. To maintain target dates for analytical activities. To maintain data integrity during analysis. Preparation and review of reports and contribution in troubleshooting efforts required for Instrumentation Communicate effectively with other team members and teams regarding the analytical data. Education: Min. Qualification Required - M.Sc. / M.Tech. - Biotechnology / Microbiology Experience: Minimum 6 months- 2 years

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14.0 - 19.0 years

18 - 22 Lacs

Hyderabad

Work from Office

As a Manager , you manage day-to-day operations of aligned account/ queue/ process. You also meet SLAs, CPMs and productivity matrix. He also achieves cost optimization and client satisfaction through effective people management Roles and Responsibilities Client Engagement - Maintain client relationship through regular interactions, updates and reviews - Ensure client escalations/ issues are addressed appropriately within timelines with focus on reduction - Drive initiatives to reduce/ optimize cost, improve productivity, add headcount and thus incremental revenue - Finalize and sign off CPMs with the client Delivery Management - Ensure SLAs and CPMs targets as defined and signed off with the client are met o To maintain adequate staffing for all roles at all times to carry out the Operations o To ensure span of control for all supervisory roles is maintained as per norms Conduct regular reviews to ensure 100% numbers are met Create and implement ways to improve productivity, by initiating lean six sigma projects Financial/ Profitability - Provide domain expert opinion in case of any new RFP/RFI. Work closely with the Presales and Sales team - Occasionally meet new customers during site visit, floor walk - Showcase the existing capabilities both during internal and external forums People Management - Devise and implement strategies to ensure attrition targets are met - Ensure touch time within the alignment through town halls, coffee sessions etc and address issues and concerns appropriately. - Focus on team development by identifying various opportunities for cross skilling, understanding aspirations, strengths etc. to provide appropriate guidance. - Work with WFM team to forecast manpower requirement to ensure adequate staffing and reduction of stress on floor. - Review performance of the team and ensuring it is meeting the set targets. - Ensure all people processes are carried out as per timelines and norms. Education Min Graduate (Post graduate additional) Knowledge Must Have - Understanding of Operations levers, Delivery & BPS industry - Very strong domain knowledge - Industry knowledge, competitors knowledge - Operations management - Financials, P&L Experience Must Have WFM application knowledge, Iex , Genesis, Aspect , etc.. Knowledge of Call center operation with respect to call management arrival pattern, Relevant Experience 14+ years of relevant experience, with 3-4 years’ Experience as MLM Behavioural Skills and Attributes - Client Management Skills, Customer Centricity - People/Team Management Skills - Analytical skills - Excellent Communication Skills - Problem Solving - Decision Making - Has the ability to make complex judgements and solutions based on analytical thought and selecting complex alternatives

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4.0 - 9.0 years

4 - 5 Lacs

Shimla, Delhi, Delhi

Work from Office

• Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities Roles and Responsibilities • Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities

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4.0 - 9.0 years

4 - 5 Lacs

Ludhiana, Pune, Ahmedabad

Work from Office

• Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities Roles and Responsibilities • Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities

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4.0 - 9.0 years

4 - 5 Lacs

Jalandhar, Lucknow, Bengaluru

Work from Office

• Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities Roles and Responsibilities • Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities

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13.0 - 20.0 years

14 - 15 Lacs

Vadodara

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To work as per cGMP and ensure its compliance as per current guideline and SOPs. Responsible to align with organization goal and other responsibilities assigned by reporting authority. Responsible to perform the calibration of instrument and to maintain instrument/equipment as per SOPs. Responsible to follow safety precaution as per laboratory procedure. Responsible for method development studies of Drug Substance, Drug Product & In process Materials related to Peptides. Responsible for method Validation studies of Drug Substance, Drug Product & In process Materials related to Peptides. Responsible for analysis of routine samples and stability studies of Drug Product & In process Material Drug Substance, Drug Product & In process Materials related to Peptides. Responsible to prepare Study Protocol and Study Reports. Responsible for analysis of Oligonucleotides (DNA & RNA molecules) of single strand (Sense and Antisense) and Duplexes molecules. Responsible for Development of IEX and Ion Pair method for Sense and Antisense to separate charge variants in DNA and RNA molecules Responsible for Development of SEC method to separate size variants in DNA and RNA molecules. Responsible for Isolation of Peptide molecules from impurities by PREP HPLC.

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4.0 - 9.0 years

4 - 5 Lacs

Mumbai, Chandigarh, Ahmedabad

Work from Office

• Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities Roles and Responsibilities • Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities

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4.0 - 9.0 years

4 - 5 Lacs

Kolkata, Bhopal, Ahmedabad

Work from Office

• Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities Roles and Responsibilities • Rostering of Faculty, Resource Utilization (Classroom and Faculty), • Batch Formation, Facilitating Monthly Faculty Meet, • Course ware distribution, Student Grooming Check • Coordination with all departments • Supporting Placement related activities

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1.0 - 6.0 years

3 - 6 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

OPENING IS ONLY FOR BANGALORE | Real Time Analyst (RTA) | Bangalore | International BPO WFM RTA BANGALORE Minimum 12 Months WFM RTA International BPO Exp Mandatory (MANDATE) Required Candidate profile Atleast 1 year experience as RTA in International process Tool Knowledge IEX, VERINT, AVAYA,Genesys Should have good communication in English Immediate Joiners OR Max 1 month notice period candidates can apply CTC Up to 6LPA( Depending Upon Last 25 % - 35 % Hike ) Opportunity to work in a fast-paced, international work environment Willingness to work in rotational shifts and on rotational offs Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A MONTH WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

WFM RTA BANGALORE Minimum 12 Months WFM RTA International BPO Exp Mandatory (MANDATE) Required Candidate profile At least 1 year experience as RTA in International Voice process (MANDATE) Tool Knowledge IEX, VERINT, AVAYA,Genesys Should have good communication in English Immediate Joiners OR Max 1 month notice period candidates can apply CTC Up to 6LPA( Depending Upon Last 25 % - 35 % Hike ) Opportunity to work in a fast-paced, international work environment Willingness to work in rotational shifts and on rotational offs Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A MONTH WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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