16 Identity Verification Jobs

As a Support Operations Engineer at Jumio, you will be responsible for providing support to global enterprise customers in a SaaS environment. Your role will involve handling technical escalations, troubleshooting issues, and supporting API/Web/SDK integrations. You will serve as a subject matter expert on Jumio's solutions for customers and internal stakeholders. **Key Responsibilities:** - Support Customer Success, Engineering, Product, Sales, and Account Management teams by handling internal inquiries, providing product education, and engaging with customers - Efficiently handle technical support cases ranging from basic user questions to complex integration issues - Analyze and troublesh...

Role Overview: You will be joining Interactive Brokers as a full-time Identity Verification Analyst. Your primary responsibility will be reviewing and verifying customer Proof of Identity (POI) documents to ensure strict adherence to company and regulatory standards. Your role will involve examining failed POIs and manual document submissions, detecting fraud patterns, escalating anomalies, and suggesting improvements to the document verification process. Your contribution will play a critical role in fraud prevention and risk mitigation to safeguard the firm's operations and reputation. Key Responsibilities: - Examine failed POIs and manual document submissions to determine approval or reje...

Role Overview: As a Document Verification Specialist at Margadarsi Chit Fund Pvt Ltd., you will be responsible for ensuring the accuracy and legitimacy of essential documents to uphold the company's commitment to financial integrity. Your main duties will include: Key Responsibilities: - Verify the authenticity of documents submitted by clients to ensure compliance with company standards. - Perform accurate data entry tasks, maintaining high levels of data integrity and confidentiality. - Ensure all KYC procedures are rigorously followed to meet regulatory and company requirements. - Conduct thorough checks on new and existing customer documents for completeness and accuracy. - Coordinate wi...

Examine failed POIs and manual document submissions in the designated queue to determine if the POI can be approved or rejected Identify disparities, inconsistencies, or signs of forgery in submitted documents Escalate unclear or suspicious cases to Management for further review Detect fraudulent activity, such as repeated falsified documents from different regions, and escalate concerns to Management Monitor and analyze fraudulent identity trends, such as the use of synthetic identities, deepfake documents, and other evolving fraud tactics Maintain a well-documented tracker for the detected fraudulent activity and identity trends found Identify technical errors or shortcomings in the docume...

Job Description: We are hiring Account Recovery Agents to join our Account Operations team. In this role, you will help customers securely regain access to their accounts by handling MFA resets, MFA disables, email changes, and identity verification checks . Key Responsibilities: Handle account recovery requests with professionalism and empathy. Perform identity verification using approved documents/process. Process MFA resets, email changes, and account access updates . Document interactions in tools like Salesforce / Zendesk . Ensure compliance with security and privacy standards (PII handling). Work in rotational US shifts (including evenings, weekends, holidays) . Requirements: 13 years’...

You will be joining Vcheck, a human-led, technology-enabled due diligence background check firm based in New York City. Vcheck conducts over 18,000 international investigations annually and specializes in risk-based assessments for various purposes such as lending, investments, KYC, vendor onboarding, M&A, IPOs, executive placements, and overall third-party portfolio risk. The hybrid approach of Vcheck delivers financial and reputational intelligence necessary for confident decision-making. As a Customer Success Analyst at Vcheck, your main responsibilities will include: - Communicating directly with customers to process Identity Verification orders and ensuring timely delivery of reports - ...

Role & Responsibility Acquiring expertise on different document types (ID/DL/Passport/Visaetc.) for more than 200 countries. To check and verify customers credentials and feed them correctly in database. To identify and highlight fraudulent/fake/forged documents. To meet Service Level Agreement with best quality results. Performs regular standard tasks. Implement & follow quality matrix. Adaptable to learn new process, concept and skills. Qualification Any Bachelor's degree Skills/Competencies Required Decent communication skills in English (Written & Spoken both) Basic computer knowledge Good typing speed of 25 wpm, 90% accuracy Should be flexible to work in rotational shifts Ready to take ...

As an Identity Verification Analyst at Interactive Brokers Group, Inc., you will play a crucial role in reviewing and verifying customer Proof of Identity (POI) documents to ensure strict adherence to company and regulatory standards. Your responsibilities will include examining failed POIs and manual document submissions, identifying disparities or signs of forgery, escalating suspicious cases to Management, detecting fraudulent activity, and monitoring evolving fraud tactics. Your attention to detail and ability to detect fraud patterns will be key in safeguarding the firm's operations and reputation. Your role will involve maintaining a well-documented tracker for detected fraudulent acti...

We are looking for an experienced Assistant Manager - Transaction Analysis to join our operations team at Jumio. The ideal candidate should have over 5 years of experience in customer-facing roles within a Tech or SaaS environment, possessing expertise in escalation handling, team management, and process optimization. Proficiency in PowerPoint, Excel, Power BI, and Salesforce is crucial for excelling in this role. Your responsibilities will include leading and managing a team of analysts for reviewing and managing transaction data, ensuring quality and compliance. Additionally, you will handle customer escalations and complex queries professionally and with timely resolutions. Collaboration ...

About the Role: As a Customer Success Analyst at our client's team, you will play a critical role in processing and delivering Identity Verification reports while maintaining effective communication with clients. Your primary responsibility will involve liaising with customers and the Customer Success team to ensure a seamless handling of requests from initiation to final delivery. This full-time onsite position in Indore requires previous experience in customer-facing roles, and local candidates will be given preference. What You'll Do: - Communicate directly with customers to process Identity Verification orders and ensure timely report deliveries. - Manage email queues by acknowledging ne...

Experian is looking for a strategic and execution-focused Head of Product to drive the product vision, roadmap, and go-to-market strategy for Experian's Fraud&ID and SaaS business. In this role, you will also be responsible for expanding the ecosystem of strategic partnerships to enhance the business. As the Head of Product, your responsibilities will include defining and owning the product vision, strategy, and roadmap for Fraud&ID and SaaS products. You will lead cross-functional teams to deliver impactful products, prioritize features based on customer needs and market trends, and ensure regulatory compliance and security standards are met. Additionally, you will oversee the product lifec...

As a Document Verification Specialist at Margadarsi Chit Fund Pvt Ltd., you will play a crucial role in upholding the integrity and accuracy of essential documents. Your meticulous attention to detail and proficiency in document review will be instrumental in ensuring compliance with regulatory standards and company policies. Margadarsi Chit Fund Pvt Ltd., a part of the esteemed Ramoji Rao Group with a legacy of over 62 years in the financial services industry, is known for its customer-centric approach and diversified financial solutions across multiple states in South India. Operating through 122 branches, the company values trust and professionalism in delivering financial services to its...

As a LexisNexis Bridger at LTIMIndtree, you will play a crucial role in assisting clients with the implementation and utilization of Bridger Insight XG. Your responsibilities will include ensuring a seamless transition for clients, conducting training sessions on the platform's features, and providing consultative solutions to meet compliance needs. LexisNexis is a renowned provider of compliance solutions, with Bridger Insight XG being our flagship product. It offers access to global sanctions lists, enhanced due diligence data, and advanced matching algorithms to streamline compliance tasks and reduce risk exposure for businesses. Your primary responsibilities will revolve around client on...

You are invited to join our operations team at Jumio as an Assistant Manager - Transaction Analysis. With over 5 years of experience in customer-facing roles within the Tech or SaaS industry, you will play a key role in handling escalations, managing teams, and optimizing processes. Proficiency in tools such as PowerPoint, Excel, Power BI, and Salesforce is crucial for excelling in this position. Your responsibilities will include leading a team of analysts focused on reviewing and managing transaction data to ensure quality and compliance. You will be expected to handle customer escalations and complex queries with professionalism, communicate with global customers via calls, and collaborat...

Proven track record of growing revenue through consultative selling and building relationships in large and complex client business Demonstrated ability to sell complex solutions with a strong aptitude to problem solve and troubleshoot customer needs Proficiency in MS applications and other software applications with the ability to understand technical products and solutions Solid understanding of data and information services relevant to the financial services, retail, legal, investigative, insurance that support mission-critical business functions including collections, identity verification, fraud detection, and mitigation, and investigative solutions strongly preferred . Strong communica...

Develop and implement effective KYC policies and procedures in line with SEBI regulatory requirements Oversee the KYC process and ensure compliance with applicable laws and regulations Review and analyze customer documentation and information to assess risk and verify the identity of customers. Conduct customer due diligence and enhanced due diligence for higher-risk customers Keep up to date with changes in regulatory requirements and implement necessary changes to the KYC process Train and educate staff on KYC policies and procedures Monitor and track the progress of KYC activities and ensure timely completion Maintain accurate and up-to-date records of KYC activities for audit and reporti...