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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a LexisNexis Bridger at LTIMIndtree, you will play a crucial role in assisting clients with the implementation and utilization of Bridger Insight XG. Your responsibilities will include ensuring a seamless transition for clients, conducting training sessions on the platform's features, and providing consultative solutions to meet compliance needs. LexisNexis is a renowned provider of compliance solutions, with Bridger Insight XG being our flagship product. It offers access to global sanctions lists, enhanced due diligence data, and advanced matching algorithms to streamline compliance tasks and reduce risk exposure for businesses. Your primary responsibilities will revolve around client onboarding, training, consultative solutions, technical assistance, regulatory knowledge, feedback gathering, and collaboration. You will work closely with various teams to ensure alignment in messaging and delivery of compliance solutions. To excel in this role, you should hold a Bachelor's degree in Finance, Business, Law, or a related field, along with at least 2 years of experience in compliance or risk management. Familiarity with KYC processes, regulatory compliance frameworks, and proficiency in using compliance platforms are essential. Strong communication skills, problem-solving abilities, and a proactive approach to staying updated on regulatory changes will be key to your success. Join us at LexisNexis to be part of a dynamic team dedicated to empowering organizations with comprehensive compliance solutions and innovative technologies. Your contributions will not only enhance client experiences but also drive continuous improvement and growth within the compliance landscape.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
jaipur, rajasthan
On-site
You are invited to join our operations team at Jumio as an Assistant Manager - Transaction Analysis. With over 5 years of experience in customer-facing roles within the Tech or SaaS industry, you will play a key role in handling escalations, managing teams, and optimizing processes. Proficiency in tools such as PowerPoint, Excel, Power BI, and Salesforce is crucial for excelling in this position. Your responsibilities will include leading a team of analysts focused on reviewing and managing transaction data to ensure quality and compliance. You will be expected to handle customer escalations and complex queries with professionalism, communicate with global customers via calls, and collaborate with cross-functional teams to enhance process efficiency and customer experience. Analyzing transaction trends, performance metrics, and operational challenges to identify areas for improvement will be a significant part of your role. Additionally, you will prepare and present performance reports, presentations, and insights using tools like Power BI and Excel while supporting strategic initiatives and contributing to the development of SOPs and best practices. Your role will involve conducting regular audits, training sessions, and ensuring SLA adherence to drive continuous improvement in TAT and customer satisfaction scores. Utilizing Salesforce and other internal tools to generate reports and insights will be essential for supporting operational efficiency and informed decision-making. You will also assist the Manager in workforce planning, performance reviews, and goal setting. To be successful in this role, you should possess a Bachelor's degree, have 5+ years of experience in Customer Support or Customer Success, and at least 4 years of experience managing teams in a fast-paced, customer-facing environment. Strong analytical skills, proficiency in Excel and Power BI, and the ability to collaborate across global teams are key requirements. Your friendly, supportive, adaptable, and flexible attitude, along with a high IQ and EQ, will be valued attributes at Jumio. Our company values Integrity, Diversity, Empowerment, Accountability, and Leading Innovation. We are committed to providing equal opportunities and welcome applications from individuals of all backgrounds. Jumio, a B2B technology company, is dedicated to combating online identity fraud and financial crimes using advanced technologies. By leveraging AI, biometrics, machine learning, and automation, we deliver trusted solutions to leading brands worldwide. Join us in our mission to create a safer internet environment and expand your career in the Financial Services, Travel, Sharing Economy, Fintech, Gaming, and other industries. Your data privacy is important to us, and we will only utilize your personal information for Jumio's application, recruitment, and hiring processes in alignment with our Applicant Privacy Notice. For any privacy-related queries, please reach out to privacy@jumio.com.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Proven track record of growing revenue through consultative selling and building relationships in large and complex client business Demonstrated ability to sell complex solutions with a strong aptitude to problem solve and troubleshoot customer needs Proficiency in MS applications and other software applications with the ability to understand technical products and solutions Solid understanding of data and information services relevant to the financial services, retail, legal, investigative, insurance that support mission-critical business functions including collections, identity verification, fraud detection, and mitigation, and investigative solutions strongly preferred . Strong communication skills. Job Type: Full-time Schedule: Day shift Performance bonus Experience: total work: 2 years (Required) Work Location: In person,
Posted 3 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Develop and implement effective KYC policies and procedures in line with SEBI regulatory requirements Oversee the KYC process and ensure compliance with applicable laws and regulations Review and analyze customer documentation and information to assess risk and verify the identity of customers. Conduct customer due diligence and enhanced due diligence for higher-risk customers Keep up to date with changes in regulatory requirements and implement necessary changes to the KYC process Train and educate staff on KYC policies and procedures Monitor and track the progress of KYC activities and ensure timely completion Maintain accurate and up-to-date records of KYC activities for audit and reporting purposes Collaborate with internal stakeholders, such as Compliance and Risk Management, to identify and mitigate risks associated with the KYC process Stay informed about industry best practices and continuously improve the KYC process to enhance efficiency and effectiveness. Provide guidance and support to junior team members when needed Excellent analytical and problem-solving skills Strong attention to detail and accuracy Excellent organizational and time management skills Ability to work independently and as part of a team Excellent communication and interpersonal skills Proficiency in using KYC tools and software
Posted 1 month ago
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