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2.0 - 6.0 years
0 Lacs
punjab
On-site
As a Lead Generation specialist, your primary responsibility will be to find and qualify potential customers for businesses in Australia, the UK, the US, etc. Your tasks will involve identifying leads using various methods such as market research, online directories, social media, digital marketing, and networking. Once leads are identified, you will engage with them through phone calls, emails, social media, or other channels to assess their interest and suitability for the business. It will be crucial to maintain relationships with leads through consistent communication and follow-up to nurture their interest and advance them through the sales funnel. In this role, you will be expected to find and research potential customers using different strategies and tools. Reaching out to identified leads through various channels to engage and qualify their interest will be a key part of your duties. You will need to evaluate the suitability of leads based on specific criteria to ensure they align with the business requirements. Additionally, maintaining and updating lead information in a CRM system will be essential to track interactions and progress effectively. Regular reporting on lead generation activities, results, and performance will also be required to demonstrate the effectiveness of your efforts. To excel in this role, strong written and verbal communication skills are essential for effective outreach and engagement. Building rapport and trust with potential clients will be crucial, along with the ability to analyze data and identify trends to enhance lead generation efforts. Experience in sales, marketing, or lead generation, as well as familiarity with digital marketing tools and CRM systems, will be advantageous. As a freelancer, you will need to actively market your services, build a client base, manage multiple clients and projects simultaneously, and demonstrate strong organizational and time management skills. You can find lead generation opportunities on freelance platforms like Upwork and Freelancer or through direct outreach to businesses in need of such services. This is a full-time, permanent position with benefits including paid time off and a hybrid work schedule. The work location is in person, and the salary offered is up to 25k.,
Posted 1 day ago
3.0 - 8.0 years
3 - 8 Lacs
Hyderabad, Telangana, India
On-site
Ghrs Training is seeking a dedicated and experienced Quality Analyst to join our Service Desk team. This role is crucial for ensuring the highest standards of technical support delivered through our international voice process. Key Responsibilities: Conduct comprehensive quality monitoring and evaluation of technical support interactions on the Service Desk , specifically for the International Voice process. Assess agent performance based on predefined quality metrics, including call handling, technical accuracy, troubleshooting effectiveness, and customer satisfaction. Evaluate agent proficiency in supporting Microsoft applications , Office 365 , and Outlook Configuration . Identify and analyze common troubleshooting issues and communication gaps to provide actionable feedback for improvement. Prepare detailed quality reports, identify trends, and provide insights to improve overall service delivery and agent performance. Collaborate with trainers and team leads to develop targeted coaching programs and training materials. Participate in calibration sessions to ensure consistency in quality scoring and feedback. About You: You have a minimum of 3 years of experience in Service Desk operations. You possess strong skills in supporting Microsoft applications , Office 365 , Troubleshooting , and Outlook Configuration . You are highly proficient in an International Voice environment, understanding the nuances of global customer interactions. You have a keen eye for detail and a strong analytical mindset to identify areas for quality improvement. You possess excellent communication and feedback delivery skills, both verbal and written.
Posted 1 month ago
4.0 - 8.0 years
5 - 6 Lacs
Kurnool
Work from Office
Roles and Responsibilities Develop digital marketing strategies to drive business growth and brand awareness. Create engaging content for social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and YouTube. Analyze campaign performance using Google Analytics and provide regular reports on ROI analysis and lead generation metrics. Manage email marketing campaigns through Mailchimp or similar tools to nurture leads through the sales funnel. Collaborate with cross-functional teams to identify trends and opportunities for improvement in digital marketing efforts. Desired Candidate Profile 4-8 years of experience in digital marketing with expertise in SMS, Email & WhatsApp Marketing. Proven track record of developing successful digital marketing strategies that drive results. Strong analytical skills with ability to interpret data insights from Google Analytics and other tools.
Posted 2 months ago
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