Selected Intern’s Day-to-day Responsibilities Include Labeling and annotating datasets—text and images—with precision following project guidelines. Maintaining high accuracy and implementing quality control (QC) measures to meet defined standards. Reviewing and verifying annotations, flagging inconsistencies, and ensuring inter-annotator agreement benchmarks are met. Using industry tools like Labelbox and Label Studio to perform annotation tasks and participate in automated QC workflows. About Company: Ideas to Impacts Innovations Private Limited (I2I) is in the business of promoting innovative ideas that can create significant positive impacts for both customers and the non-metros of India. Our 'small town' model is the logical next step of Indian off-shoring. By providing cutting-edge technology services and products from the small towns of India, we go beyond the cost and social impact benefits, and work towards 'Distributing The Future Evenly (TM)'. Show more Show less
Job Title: Team Lead – SAP Support & Operations Location: Pune ( On-site) Experience: 5–6 years Type: Full-time Summary: Seeking an experienced and proactive Team Lead to manage SAP Support & Operations for a key automotive role. The role involves leading a member team, ensuring timely resolution of SAP issues (L1.5), maintaining SLAs, and managing client relationships and operational reporting. Key Responsibilities: Lead and mentor the SAP support team with a focus on performance and development Oversee daily operations and ensure issue resolution within SLAs Act as a primary point of contact for the client, managing communication, governance, and billing coordination Prepare monthly performance reports and contribute to service improvement initiatives Requirements: Bachelor’s in IT/Computer Science 5–6 years of SAP support experience, including team leadership Strong SAP operations knowledge and client-facing experience Excellent communication and problem-solving skills Experience in the automotive/manufacturing sector preferred Interested candidates are requested to share their updated resume at rutuja.mane@ideastoimpacts.com .
Selected Intern's Day-to-day Responsibilities Include Assist in developing and implementing real-time AI/ML projects. Work closely with team leaders to understand project requirements. Collect, clean, and preprocess data for machine learning models. Build, test, and optimize ML models and algorithms. Conduct research and apply self-learning to complete assigned tasks. Document findings, progress, and project outcomes. About Company: Ideas to Impacts Innovations Private Limited (I2I) is in the business of promoting innovative ideas that can create significant positive impacts for both customers and the non-metros of India. Our 'small town' model is the logical next step of Indian off-shoring. By providing cutting-edge technology services and products from the small towns of India, we go beyond the cost and social impact benefits, and work towards 'Distributing The Future Evenly (TM)'.
Selected Intern's Day-to-day Responsibilities Include Assist in developing and implementing real-time AI/ML projects. Work closely with team leaders to understand project requirements. Collect, clean, and preprocess data for machine learning models. Build, test, and optimize ML models and algorithms. Conduct research and apply self-learning to complete assigned tasks. Document findings, progress, and project outcomes. About Company: Ideas to Impacts Innovations Private Limited (I2I) is in the business of promoting innovative ideas that can create significant positive impacts for both customers and the non-metros of India. Our small town model is the logical next step of Indian off-shoring. By providing cutting-edge technology services and products from the small towns of India, we go beyond the cost and social impact benefits, and work towards Distributing The Future Evenly (TM).
Company Description Ideas to Impacts (i2i) is a technology solutions provider established in 2015 with headquarters in Pune, India. The company delivers innovative solutions in areas such as software product engineering, cloud services, AI/ML, and cybersecurity, serving both domestic and global clients. i2i has introduced the unique Work From Home-town (WFHT®) model, enabling tech talent to work from non-metro areas or Tier 2/3 towns. Leveraging its Smart Town Model (STM), i2i combines metro city expertise with engineering teams in smaller towns, promoting quality innovation, community transformation, and better quality of life for its workforce. The company is driven by a purpose to enhance lives and deliver exceptional value to customers through technology and next-generation work models. Role Description This is a full-time, on-site Customer Success Executive role based in Pune. The Customer Success Executive will focus on building strong client relationships, ensuring client satisfaction, and driving business growth. Responsibilities include understanding client needs, managing client communications, identifying opportunities for optimization, troubleshooting issues, and collaborating with internal teams to deliver effective solutions. The role will require adaptability, excellent communication skills, attention to detail, and a customer-first mindset to ensure client success and retention. Qualifications Client Relationship Management, Customer Retention, and Conflict Resolution skills Strong Communication, Interpersonal, and Collaboration skills Problem-Solving, Critical Thinking, and Analytical skills Experience in Customer Support, Account Management, or a similar role Ability to manage multiple clients and projects simultaneously Proficiency in using SFDC tools Drive renewal processes by ensuring contract visibility, usage tracking, and proactive communication before expiry Understanding of digital tools and willingness to adapt to new technologies Bachelor’s degree in Business Administration, Marketing, or a related field Experience in the technology or service industry will be an advantage Monitor KPIs such as SLA adherence, ticket volume, MTTR, uptime, and service delivery timelines Build and maintain strong, long-term customer relationships, ensuring regular engagement through calls, reviews, and business meetings. Understand customer requirements, business challenges, and expectations to ensure proactive support