5 Ideas Jobs

JD: Expertise on marketing automation platforms like IRIS, IRIS STUDIO, COSMOS Script, IDEAS Tool Strong understanding of e-mail marketing Audience Segmentation , IP Warming , CPM, GDPR, lead data & database management and related tools/technologies. Technical requirement gathering, analysis & creation of BRD documents. Collaborate & liaison with technical & business teams to solution requirements. Experience on marketing automation platforms like Adobe etc. Deep understanding of end-to-end data flow pipeline workflows. Identify gaps & improvement areas in existing framework & technical implementations. Identify areas of optimization in email creation, campaign setup & workflows. Working collaboratively with different functions to ensure effectiveness of automated campaigns. Coordinate teams migrating to new tools and process and help onboard new users Campaign Developer - ACS Expertise on email marketing or marketing automation platforms like Adobe and Figma Proficient in HTML5, CSS3 and JavaScript. Deep understanding of end-to-end automation workflows. Identify gaps & improvement areas in existing framework & technical implementations. Identify areas of optimization in email creation, campaign setup & workflows. Working collaboratively with different functions to ensure effectiveness of automated campaigns. Coordinate teams migrating to new tools and process and help onboard new users.

Job description Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore. Work from Office. Direct walkin interview (Candidates with excellent communication skills only can apply) Immediate joiners only Role & responsibility: Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer service. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Sal upto 5 lpa. Immediate joining or short notice is required

Job description Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore. Work from Office. Direct walkin interview (Candidates with excellent communication skills only can apply) Immediate joiners only Role & responsibility: Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer service. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Sal upto 5 lpa. Immediate joining or short notice is required

Job description Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore. Work from Office. Direct walkin interview (Candidates with excellent communication skills only can apply) Immediate joiners only Role & responsibility: Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer service. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Sal upto 5 lpa. Immediate joining or short notice is required

Job description Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore. Work from Office. Direct walkin interview (Candidates with excellent communication skills only can apply) Immediate joiners only Role & responsibility: Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer service. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Sal upto 5 lpa. Immediate joining or short notice is required