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CBRE
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ICT Engineer

ICT Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

CBRE

2 - 5 years

Hyderabad

Posted:5 days ago

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Job Description

Responsible for overall operations coordination with MS internal teams, MS contractors, etc. meeting timelines for the individual IT silo’s requirement
Focal point all installation requests for different IT Teams for Branches IT comms room. Raising Change Management request.
Work closely with different IT third party vendors for equipment delivery for branches IT comms room. Coordinate with IT staffs in remote branch location to ensure smooth delivery handling
Branches Comms Room Power-down management: Event planning and Remote coordination with different IT vendors and all participating internal IT silos
Equipment Disposal Preparation: obtain all hardware equipment to be decommissioned from all teams, and work with IT Finance, IT Business Management for approval
Gather hardware requirements BOM (model, delivery dates etc.) from various IT teams.
Build up rack matrix / elevations and manage the same, based on the requirement from different silos.
Co-ordinate with the Datacenter vendors for the buildout of the DC space with respect to the Racks, Cabling installation.
Centralize all installation requests for different IT Teams. Co-ordinate with the teams for Raising Change Management request.
Work closely with different IT third party vendors for equipment delivery. Co-ordinate with the teams for Raise access request to service providers.
Physical rack and stacking of IT equipment (e.g. power connections, patching, iLO configuration) handover to different IT silos.
Knowledge on cabling, Panduit products
Update equipment inventory management system and rack elevations.
Coordinate and escort Telco carrier vendors for circuit installations. Witness testing.
Coordinate and supervise installation of MS cabling contractor, witness any cabling testing onsite testing
Prepare defect lists for different MS contractors and Service providers installation.
Centralize all decommission requests for different IT silos. Raising change management request.
Work with disposal vendors on equipment disposal, HDD degaussing and update store room inventory records
Provide weekly reporting on project construction status to regional EDC team.
Document management
Data Centre Power-down management: coordination with different vendors and all IT silos for DC power down events
Equipment Disposal : obtain all hardware equipment to be decommissioned from all teams, and work with IT Finance, IT Business Management, IT Security, and approved

Job Level Specific Duties

Able to work in Shifts (morning/afternoon) when there is any shortage of resources
Monitor the Service Now Queue and accept the tickets, assign the tasks to the team
Audit regular Audit to check if the Inventory management systems is updated regularly by the team
Update respective tools to support the operations
Perform user acceptance testing of any new tools
Create ad-hoc reports
Update Sharepoint sites
Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement.
Identify opportunities for growth within the customer environment.

Typical Years of Experience

Typically requires 2-5 years relevant experience.

Minimum Education and Certifications

Graduate degree or equivalent combination of education and work experience.

Skills

Language: Fluent in English would be an additional advantage (Read and Write)
Experience/Knowledge: Data center related work experience
Good understanding of server installation procedure
Good understanding of data center infrastructure and its resiliency design (UPS, Generator, CRAC, cabling, containment routes, etc). CDCP is a plus
IT Hardware: (not limited to)
Cable (UTP/fiber) patchings and testing technique
Working in a fast paced, dynamic environment and can work under pressure

Skills Required

Change Management Third Party Event Planning Finance Business Management Inventory Management Construction Document Management IT Security Service NOW User Acceptance Testing Continuous Improvement

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Job Type

Full Time

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ICT Engineer