1156 Icse Jobs - Page 12

Job Title: Customer Service Associate Voice (UK Process) Location: Gurgaon / Noida Process: UK Aviva IPP (Voice Support) Shift: Rotational | Night/Odd Hours (7 PM 7 AM) Last Shift Logout: 12:00 AM Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 3.75 LPA (Capped at 4.2 LPA with business approval) Eligibility Criteria: Education: Graduate fresher with excellent English communication Not Eligible: Technical or Hotel Management degrees (e.g., B.Tech, M.Tech, MCA, BCA, MBA, HM, etc.) Exception: B.Tech/M.Tech candidates with 6+ months of customer service experience are eligible Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone Gender Note: Only male candidates will be considered if: They live outside transport limits Are willing to commute by their own transport BGV (Background Verification) Requirements: Mandatory Documents: Passport / Voter ID / Aadhaar / PAN At least 2 valid documents required at the time of hiring Training Details: Duration: 15 days (Voice Process Training Mandatory) Stipend: 17,000 Assessment Criteria: SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Role Overview: Join our dynamic team to manage inbound customer service calls for UK-based clients in the HR outsourcing domain. Strong English communication and customer-handling skills are essential for success in this role. Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Afreen: 6206077869 HR Gayathri: 7550109302

Job Title: Customer Service Associate Voice (UK Process) Location: Gurgaon / Noida Process: UK Aviva IPP (Voice Support) Shift: Rotational | Night/Odd Hours (7 PM 7 AM) Last Shift Logout: 12:00 AM Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 3.75 LPA (Capped at 4.2 LPA with business approval) Eligibility Criteria: Education: Graduate fresher with excellent English communication Not Eligible: Technical or Hotel Management degrees (e.g., B.Tech, M.Tech, MCA, BCA, MBA, HM, etc.) Exception: B.Tech/M.Tech candidates with 6+ months of customer service experience are eligible Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone Gender Note: Only male candidates will be considered if: They live outside transport limits Are willing to commute by their own transport BGV (Background Verification) Requirements: Mandatory Documents: Passport / Voter ID / Aadhaar / PAN At least 2 valid documents required at the time of hiring Training Details: Duration: 15 days (Voice Process Training Mandatory) Stipend: 17,000 Assessment Criteria: SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Role Overview: Join our dynamic team to manage inbound customer service calls for UK-based clients in the HR outsourcing domain. Strong English communication and customer-handling skills are essential for success in this role. Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Afreen: 6206077869 HR Gayathri: 7550109302

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Call/WhatsApp - 9147047911, 9147047910 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Call/WhatsApp - 9147047911, 9147047910 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs

Hello Jobseekers, Greetings from Shiningstars ITPL! Wr are hiring for Customer service executive to join our team on a prompt basis. Job Description: - Job Profile: Customer Service Executive - Location: Lucknow (Gomti Nagar and Hazratganj) - Salary: 14k in hand and 17k ctc - Eligibility: UG/ Fresher/ Experience/ graduate - Shift: Day Shift for girls and Rotatational Shifts for boys Responsibilities: 1. Handle customer's questions and queries via call, email or chat. 2. Coordinate with team members and resolve their queries. 3. Understand customer's queries and address their queries accordingly. 4. Candidate should be very polite and should resolve cusytomer's queries. Interested candidates feel free to share their CVs over the whatsapp and calling number given below: Fehmina: 902605432 Fehmina Executive- HR

Job Description: Mathematics Intern The ideal candidate will be responsible for developing educational materials targeted at teachers and educational institutions for school-level students (Grades I to X). The responsibilities include: Developing math worksheets, activity ideas, lesson plans, and assessments for school-level students (Grades 1 to X) Creating concept-based questions (MCQs, HOTS, word problems, case studies) Aligning content with relevant boards (CBSE/ICSE/State/International as required) Designing project-based or interdisciplinary math tasks (STEAM, SDG-linked, art/sports integration) Reviewing and proofreading existing content for accuracy and clarity. Qualifications: Bachelors or Masters degree in Mathematics Strong understanding of pedagogical strategies and curriculum standards Proficiency in educational tools and software for content creation

Training/Development (HRM/HRD) Direct Sales (Inside/Outside) Client Acquisition Building negotiation, communication and presentation skills Managing and leading 15-20 associates Freshers (Jaipur) NO TARGETS HR AMISHA 9024834890 Required Candidate profile Immediate Joiner Graduates/postgraduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales& Marketing Freshers Apply(Jaipur) Work From Office (NO TARGETS)

Job Title: Customer Service Associate Voice (UK Process) Location: Gurgaon / Noida Process: UK Aviva IPP (Voice Support) Shift: Rotational | Night/Odd Hours (7 PM 7 AM) Last Shift Logout: 12:00 AM Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 3.75 LPA (Capped at 4.2 LPA with business approval) Eligibility Criteria: Education: Graduate fresher with excellent English communication Not Eligible: Technical or Hotel Management degrees (e.g., B.Tech, M.Tech, MCA, BCA, MBA, HM, etc.) Exception: B.Tech/M.Tech candidates with 6+ months of customer service experience are eligible Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone Gender Note: Only male candidates will be considered if: They live outside transport limits Are willing to commute by their own transport BGV (Background Verification) Requirements: Mandatory Documents: Passport / Voter ID / Aadhaar / PAN At least 2 valid documents required at the time of hiring Training Details: Duration: 15 days (Voice Process Training – Mandatory) Stipend: 17,000 Assessment Criteria: SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Role Overview: Join our dynamic team to manage inbound customer service calls for UK-based clients in the HR outsourcing domain. Strong English communication and customer-handling skills are essential for success in this role. Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Afreen: 6206077869 HR Gayathri: 7550109302

Hi, We are hiring for leading ITES Company for Associate - Finance (P2P) Profile . Overview This role requires freshers and involves performing vendor reconciliations, invoice verification, and PO creation using the SRM system. The candidate supports reporting and analysis, coordinates with various teams for accounting activities, and ensures accurate cost and profit center accounting. Responsibilities include identifying and correcting errors, resolving invoice queries, and adhering to SLAs and SOPs. The role requires process awareness, adherence to controls, and proactive communication with supervisors about process improvements or issues. Key Skills: a) Graduate Fresher b) Knowledge of Indian GAAP To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 307 Job Description B.com/M.Com Freshers can Apply. Perform Vendor Reconciliation working on the outcome of reconciliation. Perform Invoice verification. Validation of invoices and creating PO basis the estimate or template or through a Shopping cart (SRM system) Support TL in reporting and Analysing Co-ordinate with locations & Centre Functions for the reporting & accounting activities Ensure accurate cost centre & profit centre accounting Identify errors & deviations and take necessary corrective & preventive actions PO creation, handling & rectifying errors Invoice Processing & Verification Vendor Reconciliations Resolution of Invoice queries. Executes according to SLAs Has a detailed understanding of processes and SOP. Adheres to controls. Has ideas for improvements. Informs Supervisor about any process issues.

Hi Career Seekers, Hiring for a Multinational BPO Work From Home Opportunity! Looking to kickstart your career from the comfort of your home? We are hiring for a Customer Service role with a reputed Multinational BPO! Role: Customer Service (Domestic Voice/Non-Voice) Work Mode: Work From Home CTC: Up to 3 LPA + Benefits Shifts: Rotational NOTE- Any 12th Pass / Graduate / Fresher / experience all can apply! ROLES AND RESPONSIBILITIES: Handle Customer Queries: Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Resolve Issues: Troubleshoot problems, provide accurate information, and offer effective solutions to customer concerns. Maintain Service Quality: Ensure high standards of customer satisfaction by adhering to quality guidelines and service levels (SLAs). Record and Document Interactions: Accurately log customer interactions and maintain detailed records of conversations and resolutions. Follow-up: Conduct follow-ups to ensure that customer issues are completely resolved. Escalation Handling: Identify complex issues and escalate them to the appropriate department or supervisor when necessary Requirements: Excellent English communication skills Personal laptop/desktop with minimum i5 processor High-speed internet (50+ Mbps) Power backup is mandatory This is a great opportunity for individuals looking to build a career in customer service while working remotely! For more details - Namrata- 7388872578 Fehmina -9026050432 Ishwari- 7355126736 Tamanna - 7355013912 If any of these contacts are not reachable kindly connect with- Monika- 7266822602 Nandini- 9250024048 Nishee- 9214101672 Neha- 7651941988 Fauzia- 9569902470 #wfh #remote #PanIndia #hiringwfh #remoteroles #customerservice #bpojobs #dehradunjobs #jhansijobs #ranchijobs #nagpurjobs #punejobs #delhijobs #NorthIndia #workfromhome #ROTATIONALSHIFTS

Hi Jobseekers , Greetings from ShiningstarsITPL!! Hiring for WORK FROM HOME !!! POSITION - Customer Care Executive ########################WORK FROM HOME !!!####################### MANDATORY CRITERIA TO APPLY FOR THE SAME : Must have own laptop with - i5 Processor Windows 10 pro 8 GB RAM WIFI speed : Above 50 mbps Power Backup ########################WORK FROM HOME !!!####################### ELIGIBILITY - Both graduates and undergraduates can apply. Fresher and Experienced all can apply. Have good command over hindi and english. Must be comfortable with Rotational shifts. Salary : FRESHER - 18k CTC - 14k in hand + Quarterly Bonus : EXPERIENCED - 20K CTC - 17K in hand = Quaterly Bonus Interested and eligible candidates may reach out to : Anuj: 9214602997 Aliya: 9140789127 Anwesha: 7080322333 Niyati:9369022693 Regards, (HR EXECUTIVE) ShiningstarsITPL ########################WORK FROM HOME !!!####################### ########################WORK FROM HOME !!!#######################

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm IRitika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE BLENDED CHAT & NON VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. CTC - Upto 3.5LPA - 6LPA for One Year Experience's candidates Call & WhatsApp No: 9147047911, 9147047910, 9007152957 In case there is no response on the above numbers, Pls WhatsApp your cv @9674757948 we will call you Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED DN 2, SIGNET TOWER UNIT 804 8TH FLOOR COLLEGE MORE, SALT LAKE SECTOR V KOLKATA - 700091 Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and allowances 5 Working Days with 2 weekoff.. Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Maintain and update self-help documents for customers to speed up resolution time. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests.

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE BLENDED CHAT & NON VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. CTC - Upto 3.5LPA - 6LPA for One Year Experience's candidates Call & WhatsApp No: 9147047911, 9147047910, 9007152957 In case there is no response on the above numbers, Pls WhatsApp your cv @9674757948 we will call you Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED DN 2, SIGNET TOWER UNIT 804 8TH FLOOR COLLEGE MORE, SALT LAKE SECTOR V KOLKATA - 700091 Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and allowances 5 Working Days with 2 weekoff.. Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Maintain and update self-help documents for customers to speed up resolution time. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests.

HI APPLICANTS !! GREETING'S FROM SHININGSTARS ITPL!!! APPLY HERE WHO WANTED TO START THEIR CAREER IN BPO DOMAIN AS A CUSTOMER SERVICE ROLE !! Profile: Customer Service Process - Inbound Voice Qualification: Graduate & Undergraduate Both Can Apply Must Be Possess Good English Communication Skills. Working Days: 6 days in a week with 1 rotational off day Shifts: For Boys Rotational shifts & For Girls Day Shift. Salary- 15 To 24kctc ( In hand 12 to 20k) + Quarterly Bonus & Other Benefits NOTE -PLEASE EXCUSE FROM US IF NOT FLUENT IN ENGLISH LANGUAGE Eligibility Criteria Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. Candidates who have college exams July & August are not eligible to apply. Should be versatile in nature Roles & Responsibilities Resolve customer queries over the call. Must be patient on call & calm mindset Must be learn & understand customer queries in easy going process. Good listener mean while listening queries & customer problem understanding. Mode Of Interview -Walk-in Interview. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @6388849191( Ashish Shukla) Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

Industry: Education Early Childhood & K-12 Teacher Pool is a fast-growing education services provider that partners with premium schools to deliver outstanding early-years learning experiences. We are hiring an Assistant Preschool Teacher for a reputed pre-primary campus in Sadashivnagar, Bangalore. Role & Responsibilities Support the lead teacher in planning and delivering age-appropriate lessons aligned to EYFS/ICSE standards. Facilitate daily circle time, storytelling, music and movement activities that nurture language and social skills. Maintain a safe, hygienic and engaging classroom environment; oversee setup of learning centres and play materials. Observe each child s progress, document learning evidence and share updates with parents and senior educators. Guide children in self-help skills, positive behaviour and conflict resolution throughout the school day. Collaborate with staff during events, field trips and staff meetings to ensure seamless programme execution. Skills & Qualifications Must-Have Diploma/NTT/Certificate in Early Childhood Education. 6+ months of classroom experience with 2-5 year olds. Fluency in English Working knowledge of phonics and thematic teaching. Preferred B.Ed. or Montessori training or any other Pre-Primary Teaching Certification. Benefits & Culture Highlights Structured professional development and sponsored certifications. Collaborative, child-centric culture with a low student-teacher ratio. Competitive salary, health cover and term breaks aligned to the academic calendar. This on-site position is based at the Sadashivnagar campus, Bangalore. Join us in shaping confident, curious learners during their most formative years.

Birla Open Minds International School Kollur Hyderabad is looking for Cambridge Teacher to join our dynamic team and embark on a rewarding career journey A Teacher is responsible for delivering lessons and facilitating learning in a classroom setting This includes planning and delivering lessons, assessing student progress, creating a positive and engaging learning environment, and communicating with students, parents, and other stakeholders The ideal candidate should have a strong understanding of the subject matter they are teaching and the ability to effectively communicate complex ideas to students Additionally, excellent interpersonal and organizational skills, a commitment to student learning and development, and a growth mindset are essential for this role

The Trade Support team looks after the Electronic Execution Middle Office Operations. The resource will need to work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner. Provide support to our front office equities trading desks and also act as a point of contact for internal front/back-office enquiries. Responsibilities Direct Responsibilities A comprehensive understanding of securities Front to back trade lifecycle experience Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately Trade amendments and booking reversals of trades Liaison between Front Office and all supporting functions Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner Provide support for front office equities trading desks. Work closely with technical teams to improve trader experience. Focused work with zero tolerance controls and strict deadlines. Ability to build good relationship within the team and Front Office trading and management Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality Act as point of contact for internal middle/back-office enquiries. Contributing Responsibilities Direct relationships with the front office / back office colleagues. Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office Strong working and open relationship with local management Technical & Behavioral Competencies At least Four years in an operational support position. IB Equity Operations experience preferred, essentially in Trade Support functions Experience working within algorithmic trading highly beneficial. Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly High level of product knowledge in Equities High level of knowledge of middle office and back office systems Strong organizational skills and ability to prioritize Innovative - constantly identifying gaps in process and to seek improvements Ethics and Control must have good work ethics and risk / control mind set. Communications ability to communicate effectively within the team and Front Office Collaboration ability to work well with others especially in day to day resolution and escalation of issues Specific Qualifications (if required) NA Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Decision Making Critical thinking Ability to share / pass on knowledge Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 7 years

The Trade Support team looks after the Electronic Execution Middle Office Operations. The resource will need to work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner. Provide support to our front office equities trading desks and also act as a point of contact for internal front/back-office enquiries. Responsibilities Direct Responsibilities A comprehensive understanding of securities Front to back trade lifecycle experience Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately Trade amendments and booking reversals of trades Liaison between Front Office and all supporting functions Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner Provide support for front office equities trading desks. Work closely with technical teams to improve trader experience. Focused work with zero tolerance controls and strict deadlines. Ability to build good relationship within the team and Front Office trading and management Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality Act as point of contact for internal middle/back-office enquiries. Contributing Responsibilities Direct relationships with the front office / back office colleagues. Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office Strong working and open relationship with local management Technical & Behavioral Competencies At least Four years in an operational support position. IB Equity Operations experience preferred, essentially in Trade Support functions Experience working within algorithmic trading highly beneficial. Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly High level of product knowledge in Equities High level of knowledge of middle office and back office systems Strong organizational skills and ability to prioritize Innovative - constantly identifying gaps in process and to seek improvements Ethics and Control must have good work ethics and risk / control mind set. Communications ability to communicate effectively within the team and Front Office Collaboration ability to work well with others especially in day to day resolution and escalation of issues Specific Qualifications (if required) NA Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Decision Making Critical thinking Ability to share / pass on knowledge Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 10 years

Hiring! Hiring! Hiring! Hi folks!! Greetings for the day!! "PERMANENT WORK FROM OFFICE" We are hiring freshers and experienced candidates as CUSTOMER CARE EXECUTIVE. Graduates and Under-graduates can apply. 'TECHNICAL, LAW AND HOTEL MANAGEMENT BACKGROUNDS ARE NOT ELIGIBLE'. Age criteria: under 35 years. Responsibility: Candidates has to give voice and chat support to customers. Have to handle customer queries and resolve their issues via phone calls, chats and emails. To ensure high quality customer satisfaction and efficient order resolution. Requirements: Excellent communication skills. Comfortable with rotational shifts predominantly night shifts. 5 days working and any 2 week offs. Skills: Must be fluent in English and Hindi. Interested candidates can connect with us on the given numbers. (voice and whatsapp) HR Tanaya: 8657002779 8657002747 8657002723