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5.0 - 8.0 years
3 - 6 Lacs
thane
Work from Office
Handling & Driving HVAC projects either single large project/ multiple projects depend upon project inflow.Coordination with all stake holders at customer end like Consultant,PMC, Client chief engineers etc. for smooth, timely execution of project. Required Candidate profile Project site inventory management.Forecast project billings,ensur timely payment collections. Foreseeing project challenges & finding solutions to overcome same.Keep customer& management informed Perks and benefits Itdepends upon experience & knowledge.
Posted 1 day ago
5.0 - 10.0 years
15 - 30 Lacs
bengaluru
Work from Office
Role & responsibilities Build and deploy conversational AI solutions with Dialogflow CX, including designing agents, intents, entities, and webhooks. Create and maintain custom reports and dashboards using Cisco Analyzer for Webex Contact Center, CUIC, and Google Analytics to analyze contact center performance. Integrate WxCC with CRM systems like Salesforce, Microsoft Dynamics 365, databases (e.g., SQL Server, Oracle), and communication platforms (e.g., email, SMS) using RESTful APIs and cloud integration platforms (GCP). This includes working with APIs for services such as: EPIC, Salesforce, Microsoft Dynamics, Twilio etc. Work closely with stakeholders to gather requirements, analyze need...
Posted 2 weeks ago
2.0 - 5.0 years
0 - 0 Lacs
mumbai
Work from Office
Job Description Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. MACD creation knowledge in Cisco UCCE & IPT platforms. Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process. Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling. Should be ready to work in 24/7 business support environment S...
Posted 3 months ago
8.0 - 13.0 years
30 - 40 Lacs
Pune, Bengaluru
Work from Office
Applications Developer We are seeking a skilled Applications Developer to design, develop, and maintain advanced contact center solutions. The ideal candidate will have a strong background in web development, telephony integration, and AI-driven applications, with proficiency in JavaScript, Python, React.JS, HTML/CSS, Twilio, Cisco CVP Call Studio, ICM Scripting, SQL, AI technologies using Google/Azure. Key Responsibilities: Design, develop, and support contact center applications and workflows using Twilio, Cisco CVP Call Studio, and ICM scripting. Integrate Twilio SMS and Chat interfaces into agent platforms such as Cisco Finesse and Twilio Flex. Develop custom applications and automations...
Posted 5 months ago
8 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role PCCESolid hands-on experience required on PCCE components like ICM, PG, CVP, CTI, Finesse, CUIC. Infrastructure Project DeliveryShould have experience in areas like VoIP, Contact Center, PCCE. Google CCAIShould have deep technical understanding. ? ICM Scripts, CVP Call Flows, VRU/CVP SolutionDevelop and troubleshoot. DesignProvided High-Level Design and Low-Level Design for new implementation and upgrades. Configuration, Installation, and TroubleshootingCisco CUCM, Finesse, VoIP, and PCCE. Contact Center Express ScriptingStrong knowledge required. Tools ExpertiseRTMT (Real-Time Monitoring Tool), SolarWinds, etc. Upgrades, Migrations, and Capacity PlanningAssist for Cisco Conta...
Posted 6 months ago
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