Are you a B2B sales maverick with a knack for closing high-ticket deals and building powerhouse teams? At Biotastic, we’re redefining recovery and wellness with premium infrared saunas and high-performance chillers—designed for elite homes, fitness spaces, and luxury wellness destinations. We're on the hunt for a B2B specialist who can drive revenue like a boss and lead from the front. Managing and converting leads. Developing a scalable sales pipeline. Leading and growing the sales team. Closing B2B partnerships with gyms, wellness centers, and hotels. through optimized online and offline strategies. Driving D2C sales. Pipeline optimization. You will be selling premium wellness products, including Saunas → Infrared, hybrid, and traditional models for commercial & luxury home use. Chillers → High-performance cooling systems designed for recovery & therapy. Key Responsibilities Lead Management & Conversion: Prioritize & respond to incoming high-intent leads within 24 hours. Engage via calls, emails, and meetings to understand customer needs. Present tailored solutions that highlight the luxury, wellness, and performance benefits of Biotastic products. Maintain a high follow-up rate to ensure maximum lead conversion. Sales Strategy & Execution: Develop and execute a high-performance sales strategy for B2B & D2C channels. Create customized proposals and pricing structures for different client segments. Stay ahead of market trends & competitor offerings to position Biotastic strategically. Work closely with marketing & operations to ensure a seamless customer experience. Business Development & Relationship Management: Build partnerships with gyms, physiotherapy centers, and high-end wellness resorts. Establish relationships with real estate developers, interior designers, and luxury builders for residential sauna sales. Leverage influencer collaborations to boost brand credibility & word-of-mouth referrals. Sales Team Leadership & Scaling: Recruit, train, and mentor a high-performing sales team. Set and track weekly/monthly sales targets. Implement a CRM-based tracking system (Odoo, Salesforce, or HubSpot) to streamline operations. Foster a results-driven and customer-centric sales culture. Performance Tracking & Data Analysis: Monitor sales KPIs & conversion rates to optimize performance. Maintain detailed reports of leads, sales activities, and customer insights. Provide weekly and monthly updates to leadership with actionable insights. Expectations & Key Performance Indicators (KPIs) Daily Expectations: Reach out to all new leads within 24 hours. Log all activities in CRM. Share progress updates with the founder. Weekly Expectations: Analyze weekly sales performance Tackle bottlenecks & unlock opportunities. Drive 5-10 B2B outreach efforts. Monthly Expectations: Smash revenue targets. Achieve a stellar lead-to-conversion rate. Own post-sale engagement and satisfaction metrics. Present wins, learnings, and action plans. Who You Are (Skills & Qualifications) 4+ years of sales experience and experience in handling premium products, wellness, fitness, or hospitality sectors is a plus. Proven experience closing ₹5L – ₹50L+ deals — yes, we’re talking serious sales. CRM savvy (Odoo, Salesforce, or HubSpot). Strong negotiator with luxury selling finesse Team builder, leader, and motivator in a fast-paced startup environment Sharp with numbers, obsessed with optimization, and powered by data. Perks of joining Biotastic: Get rewarded for your hustle: incentives + stock options for top performers Be part of a future-forward brand disrupting wellness tech. Own the growth of a high-impact vertical—your wins directly shape our journey. Collaborate with a passionate, founder-led team that values autonomy and ambition

We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. We're looking for a highly proactive and detail-obsessed Executive Assistant (EA) to support senior leadership. If you’re someone who thrives on organization, excels at prioritizing, and is naturally great at anticipating needs before they arise, this one’s for you. You won’t just be managing calendars—you’ll be managing chaos. This role is a mix of operational support, project coordination, problem-solving, and time-optimization. Basically, you’ll be the go-to person to make sure nothing falls through the cracks. KEY RESPONSIBILITIES: Calendar & Time Management: Handle complex scheduling, time blocking, meeting prep, and post-meeting buffers. Your mission: guard their time like it’s Fort Knox. Prioritization & Task Management: Understand what’s urgent vs. important, triage requests, and manage to-dos with zero open loops. Meeting Support & Note-taking: Join key meetings, take crisp notes, follow up on action items, and ensure decisions are documented. Project & Task Tracking: Use tools (like Notion, Trello, ClickUp, or Asana) to keep projects moving and make sure deliverables don’t get lost. Research & Prep: Conduct background research, summarize insights, and prep briefs ahead of meetings or decisions. Process Optimization & SOPs: Create, maintain, and improve internal SOPs, dashboards, and workflows. Keep things scalable. Problem-Solving: Don't just raise flags—bring solutions. Anticipate roadblocks and take initiative to solve them. REQUIREMENTS: Minimum 5 years of experience as an Executive Assistant or in a similar role. Strong command of productivity tools (Google Workspace, MS Office, Notion, Slack, etc.) Excellent written and verbal communication skills. Trustworthy, confidential, and emotionally intelligent. High level of independence and decision-making. Obsessed with systems, workflows, and follow-through. Startup or fast-paced environment experience. Exposure to project management tools (ClickUp, Trello, Monday.com, etc.) Experience supporting C-suite or founders.

We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. You will turn customers into long-term brand advocates by delivering world-class support, proactive communication, and personalized wellness experiences. Key Responsibilities Customer Journey Optimization Own and enhance the entire customer experience cycle from inquiry to post-purchase. Develop educational content (onboarding guides, video tutorials, webinars). Implement customer feedback loops to improve products & services. Customer Support & Service Excellence Set up & manage multi-channel support (WhatsApp, Email, Calls, Social Media). Reduce response & resolution times by optimizing SOPs. Build a pre-written FAQ & response database to streamline common queries. Train & manage a customer support team to ensure 100% satisfaction. Retention & Loyalty Programs Develop a customer loyalty & referral program to drive repeat purchases. Track Net Promoter Score (NPS) & Customer Satisfaction (CSAT) to measure success. Identify customer pain points & collaborate with product & marketing teams to improve engagement. After-Sales & Warranty Support Implement a smooth returns, maintenance & warranty process for ice baths, saunas, and red light therapy panels. Work with the Product & Operations Team to ensure quick service resolution. Track product defects, return rates, and service tickets to enhance quality control. CRM & Data-Driven Customer Insights Implement & manage a Customer Relationship Management (CRM) system (HubSpot, Odoo, Zoho). Use customer data & AI automation to personalize interactions & increase engagement. Analyze buying behavior to predict & drive repeat purchases. Community Building & Brand Advocacy Engage with customers through social media, wellness events, and email marketing. Encourage & manage user-generated content (testimonials, reviews, transformation stories). Convert satisfied customers into brand ambassadors through influencer referral programs.