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Software Engineer Tech Mahindra

5.0 - 10.0 years

4 - 9 Lacs

hyderabad

Work from Office

* 1 YEAR CONTRACT ROLE* Role Overview: We are looking for IC3 and IC4 level Software Engineers who are passionate about solving customer-reported issues. This role focuses predominantly on case taskstriaging, investigating, and resolving customer ticketswith occasional work on small enhancements and defect fixes. Engineers may work across front-end, back-end, or full-stack depending on team needs, and must be comfortable using AI tools to accelerate resolution and improve customer experience. Responsibilities: Own and resolve customer-reported case tasks with a focus on speed, accuracy, and empathy. Collaborate with support and product teams to understand customer pain points and deliver eff...

Posted 5 days ago

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