iBus Tours & Travels Pvt Ltd

Assistant Manager cum Incharge (Customer Service & Operations) Act as the first point of contact for customers, ensuring quick response and professional service. Manage tour & travel bookings, scheduling, and client follow-ups . Supervise drivers, support staff, vendors, and contractors to ensure smooth operations. Oversee construction-related coordination – material procurement, labour management, and project updates. Handle billing, quotations, customer accounts, and MIS reports . Support in sales, marketing, and client relationship management . Monitor and improve customer service quality, feedback, and satisfaction levels . Take ownership of day-to-day operations and report directly to management. Benefits Attractive salary + performance-based incentives. Opportunity to work in two high-growth industries . Key leadership exposure with direct reporting to management . Growth path towards Manager level based on performance. Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Ability to commute/relocate: Salem, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Required) License/Certification: Driving Licence (Preferred) Location: Salem, Tamil Nadu (Required) Willingness to travel: 100% (Required) Work Location: In person